A matter of balance: Specialization, task variety, and individual learning in a software maintenance environment

Management Science

Volumn 55, Issue 11, 2009, Pages 1861-1876

  Narayanan, Sriram ^a   Balasubramanian, Sridhar ^b   Swaminathan, Jayashankar M ^b  

^a MICHIGAN STATE UNIVERSITY   (United States)

^b UNIVERSITY OF NORTH CAROLINA   (United States)

Author keywords

Effectiveness Performance; Information systems; IT policy and management; Learning and productivity; Organizational studies; Outsourcing; Productivity; Project management

Indexed keywords

DATA SETS; EFFECTIVENESS- PERFORMANCE; EMPLOYEE PRODUCTIVITY; ENHANCE LEARNING; ENTRY AND EXIT; HERFINDAHL-HIRSCHMAN INDICES; INDIVIDUAL LEARNING; IT POLICIES; IT POLICY AND MANAGEMENT; MAINTENANCE TASKS; ORGANIZATIONAL STUDIES; SOFTWARE MAINTENANCE; SOFTWARE SUPPORT; WORKGROUPS;

COMPUTER SOFTWARE; COMPUTER SOFTWARE MAINTENANCE; INFORMATION SYSTEMS; MAINTAINABILITY; OUTSOURCING; PROJECT MANAGEMENT;

PRODUCTIVITY;

EID: 73249129677     PISSN: 00251909     EISSN: 15265501     Source Type: Journal    
DOI: 10.1287/mnsc.1090.1057     Document Type: Article

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