메뉴 건너뛰기




Volumn 15, Issue 1, 2015, Pages

PIPEQ-OS - An instrument for on-site measurements of the experiences of inpatients at psychiatric institutions

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGE DISTRIBUTION; AGED; ARTICLE; CEILING EFFECT; CONSTRUCT VALIDITY; FEMALE; HOSPITAL PATIENT; HUMAN; HUMAN RELATION; INFORMATION PROCESSING; INTERNAL CONSISTENCY; ITEM MISSING; MAJOR CLINICAL STUDY; MALE; MARRIAGE; MEASUREMENT; MENTAL HOSPITAL; MIDDLE AGED; NORWAY; ON SITE MEASUREMENT; PARAMETERS; PATIENT CENTRED INTERACTION; PERSONAL EXPERIENCE; PSYCHIATRIC INPATIENT PATIENT EXPERIENCE QUESTIONNAIRE ON SITE VERSION; PSYCHOMETRY; QUESTIONNAIRE; TEST RETEST RELIABILITY; YOUNG ADULT; CLINICAL TRIAL; FACTOR ANALYSIS; HEALTH CARE QUALITY; HOSPITAL DISCHARGE; MULTICENTER STUDY; PATIENT SATISFACTION; PSYCHOLOGY; REPRODUCIBILITY; STANDARDS;

EID: 84943141753     PISSN: None     EISSN: 1471244X     Source Type: Journal    
DOI: 10.1186/s12888-015-0621-8     Document Type: Article
Times cited : (25)

References (48)
  • 1
    • 41249103062 scopus 로고    scopus 로고
    • Which aspects of non-clinical quality of care are most important? Results from WHO's general population surveys of "health systems responsiveness" in 41 countries
    • Valentine N, Darby C, Bonsel GJ. Which aspects of non-clinical quality of care are most important? Results from WHO's general population surveys of "health systems responsiveness" in 41 countries. Soc Sci Med. 2008;66(9):1939-50.
    • (2008) Soc Sci Med , vol.66 , Issue.9 , pp. 1939-1950
    • Valentine, N.1    Darby, C.2    Bonsel, G.J.3
  • 2
    • 33748863786 scopus 로고    scopus 로고
    • A conceptual framework for the OECD Health Care Quality Indicators Project
    • Arah OA, Westert GP, Hurst J, Klazinga NS. A conceptual framework for the OECD Health Care Quality Indicators Project. Int J Qual Health Care. 2006;18 Suppl 1:5-13.
    • (2006) Int J Qual Health Care , vol.18 , pp. 5-13
    • Arah, O.A.1    Westert, G.P.2    Hurst, J.3    Klazinga, N.S.4
  • 3
    • 84873472552 scopus 로고    scopus 로고
    • A systematic review of evidence on the links between patient experience and clinical safety and effectiveness
    • Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013;3(1):e001570.
    • (2013) BMJ Open , vol.3 , Issue.1
    • Doyle, C.1    Lennox, L.2    Bell, D.3
  • 4
    • 85044701014 scopus 로고    scopus 로고
    • The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature
    • Crow R, Gage H, Hampson S, Hart J, Kimber A, Storey L, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess. 2002;6(32):1-244.
    • (2002) Health Technol Assess , vol.6 , Issue.32 , pp. 1-244
    • Crow, R.1    Gage, H.2    Hampson, S.3    Hart, J.4    Kimber, A.5    Storey, L.6
  • 6
    • 0028048591 scopus 로고
    • Patients' and relatives' satisfaction with psychiatric services: the state of the art of its measurement
    • Ruggeri M. Patients' and relatives' satisfaction with psychiatric services: the state of the art of its measurement. Soc Psychiatry Psychiatr Epidemiol. 1994;29(5):212-27.
    • (1994) Soc Psychiatry Psychiatr Epidemiol , vol.29 , Issue.5 , pp. 212-227
    • Ruggeri, M.1
  • 7
    • 0020877671 scopus 로고
    • Research assessing consumer satisfaction with mental health treatment: a review of findings
    • Lebow JL. Research assessing consumer satisfaction with mental health treatment: a review of findings. Eval Program Plann. 1983;6(3-4):211-36.
    • (1983) Eval Program Plann , vol.6 , Issue.3-4 , pp. 211-236
    • Lebow, J.L.1
  • 8
    • 1542327605 scopus 로고    scopus 로고
    • Satisfaction research and the uncrowned king: challenges and future directions
    • Powell RA, Holloway F, Lee J, Sitzia J. Satisfaction research and the uncrowned king: challenges and future directions. J Ment Health. 2004;13(1):11-20.
    • (2004) J Ment Health , vol.13 , Issue.1 , pp. 11-20
    • Powell, R.A.1    Holloway, F.2    Lee, J.3    Sitzia, J.4
  • 9
    • 70649085002 scopus 로고    scopus 로고
    • Assessment of psychiatric inpatient satisfaction: a systematic review of self-reported instruments
    • Boyer L, Baumstarck-Barrau K, Cano N, Zendjidjian X, Belzeaux R, Limousin S, et al. Assessment of psychiatric inpatient satisfaction: a systematic review of self-reported instruments. Eur Psychiatry. 2009;24(8):540-9.
    • (2009) Eur Psychiatry , vol.24 , Issue.8 , pp. 540-549
    • Boyer, L.1    Baumstarck-Barrau, K.2    Cano, N.3    Zendjidjian, X.4    Belzeaux, R.5    Limousin, S.6
  • 10
    • 84903777423 scopus 로고    scopus 로고
    • Assessing and addressing patient satisfaction in a longer-term inpatient psychiatric hospital: preliminary findings on the Menninger Quality of Care measure and methodology
    • Madan A, Fowler JC, Allen JG, Ellis TE, Hardesty S, Groat M, et al. Assessing and addressing patient satisfaction in a longer-term inpatient psychiatric hospital: preliminary findings on the Menninger Quality of Care measure and methodology. Qual Manag Health Care. 2014;23(3):178-87.
    • (2014) Qual Manag Health Care , vol.23 , Issue.3 , pp. 178-187
    • Madan, A.1    Fowler, J.C.2    Allen, J.G.3    Ellis, T.E.4    Hardesty, S.5    Groat, M.6
  • 11
    • 84921027050 scopus 로고    scopus 로고
    • The SATISPSY-22: Development and validation of a French hospitalized patients' satisfaction questionnaire in psychiatry
    • Zendjidjian XY, Auquier P, Lançon C, Loundou A, Parola N, Faugère M, et al. The SATISPSY-22: Development and validation of a French hospitalized patients' satisfaction questionnaire in psychiatry. Eur Psychiatry. 2015;30(1):172-8.
    • (2015) Eur Psychiatry , vol.30 , Issue.1 , pp. 172-178
    • Zendjidjian, X.Y.1    Auquier, P.2    Lançon, C.3    Loundou, A.4    Parola, N.5    Faugère, M.6
  • 12
    • 79956059509 scopus 로고    scopus 로고
    • Factorial validity and measurement equivalence of the Client Assessment of Treatment Scale for psychiatric inpatient care-a study in three European countries
    • Richardson M, Katsakou C, Torres-González F, Onchev G, Kallert T, Priebe S. Factorial validity and measurement equivalence of the Client Assessment of Treatment Scale for psychiatric inpatient care-a study in three European countries. Psychiatry Res. 2011;188(1):156-60.
    • (2011) Psychiatry Res , vol.188 , Issue.1 , pp. 156-160
    • Richardson, M.1    Katsakou, C.2    Torres-González, F.3    Onchev, G.4    Kallert, T.5    Priebe, S.6
  • 13
    • 84856058722 scopus 로고    scopus 로고
    • VOICE: developing a new measure of service users' perceptions of inpatient care, using a participatory methodology
    • Evans J, Rose D, Flach C, Csipke E, Glossop H, McCrone P, et al. VOICE: developing a new measure of service users' perceptions of inpatient care, using a participatory methodology. J Ment Health. 2012;21(1):57-71.
    • (2012) J Ment Health , vol.21 , Issue.1 , pp. 57-71
    • Evans, J.1    Rose, D.2    Flach, C.3    Csipke, E.4    Glossop, H.5    McCrone, P.6
  • 14
    • 0032867092 scopus 로고    scopus 로고
    • How valid and reliable are patient satisfaction data? An analysis of 195 studies
    • Sitzia J. How valid and reliable are patient satisfaction data? An analysis of 195 studies. Int J Qual Health Care. 1999;11(4):319-28.
    • (1999) Int J Qual Health Care , vol.11 , Issue.4 , pp. 319-328
    • Sitzia, J.1
  • 15
    • 33744792938 scopus 로고    scopus 로고
    • PIPEQ-a method for measurement of user satisfaction in mental health services
    • Garratt A, Danielsen K, Bjertnaes ØA, Ruud T. PIPEQ-a method for measurement of user satisfaction in mental health services. Tidsskr Nor Laegeforen. 2006;126(11):1478-80.
    • (2006) Tidsskr Nor Laegeforen , vol.126 , Issue.11 , pp. 1478-1480
    • Garratt, A.1    Danielsen, K.2    Bjertnaes, O.A.3    Ruud, T.4
  • 16
    • 33744814940 scopus 로고    scopus 로고
    • Data collection methods and results in user surveys in mental health care
    • Bjertnaes ØA, Garratt A, Johannessen JO. Data collection methods and results in user surveys in mental health care. Tidsskr Nor Laegeforen. 2006;126(11):1481-3.
    • (2006) Tidsskr Nor Laegeforen , vol.126 , Issue.11 , pp. 1481-1483
    • Bjertnaes, O.A.1    Garratt, A.2    Johannessen, J.O.3
  • 18
    • 79954610511 scopus 로고    scopus 로고
    • The Generic Short Patient Experiences Questionnaire (GS-PEQ): identification of core items from a survey in Norway
    • Sjetne IS, Bjertnaes OA, Olsen RV, Iversen HH, Bukholm G. The Generic Short Patient Experiences Questionnaire (GS-PEQ): identification of core items from a survey in Norway. BMC Health Serv Res. 2011;11:88.
    • (2011) BMC Health Serv Res , vol.11 , pp. 88
    • Sjetne, I.S.1    Bjertnaes, O.A.2    Olsen, R.V.3    Iversen, H.H.4    Bukholm, G.5
  • 19
    • 33845785591 scopus 로고    scopus 로고
    • Nonresponse rates and nonresponse bias in household surveys
    • Groves RM. Nonresponse rates and nonresponse bias in household surveys. Public Opin Q. 2006;70(5):646-75.
    • (2006) Public Opin Q , vol.70 , Issue.5 , pp. 646-675
    • Groves, R.M.1
  • 21
    • 0031928523 scopus 로고    scopus 로고
    • Response rate in patient satisfaction research: an analysis of 210 published studies
    • Sitzia J, Wood N. Response rate in patient satisfaction research: an analysis of 210 published studies. Int J Qual Health Care. 1998;10(4):311-7.
    • (1998) Int J Qual Health Care , vol.10 , Issue.4 , pp. 311-317
    • Sitzia, J.1    Wood, N.2
  • 22
    • 0031953006 scopus 로고    scopus 로고
    • A comparison of a Patient Enablement Instrument (PEI) against two established satisfaction scales as an outcome measure of primary care consultations
    • Howie JG, Heaney DJ, Maxwell M, Walker JJ. A comparison of a Patient Enablement Instrument (PEI) against two established satisfaction scales as an outcome measure of primary care consultations. Fam Pract. 1998;15(2):165-71.
    • (1998) Fam Pract , vol.15 , Issue.2 , pp. 165-171
    • Howie, J.G.1    Heaney, D.J.2    Maxwell, M.3    Walker, J.J.4
  • 25
    • 79957495276 scopus 로고    scopus 로고
    • The Norwegian EUROPEP questionnaire for patient evaluation of general practice: data quality, reliability and construct validity
    • Bjertnaes OA, Lyngstad I, Malterud K, Garratt A. The Norwegian EUROPEP questionnaire for patient evaluation of general practice: data quality, reliability and construct validity. Fam Pract. 2011;28(3):342-9.
    • (2011) Fam Pract , vol.28 , Issue.3 , pp. 342-349
    • Bjertnaes, O.A.1    Lyngstad, I.2    Malterud, K.3    Garratt, A.4
  • 26
    • 52749091357 scopus 로고    scopus 로고
    • Development and validation of the "Treatment Satisfaction with Medicines Questionnaire" (SATMED-Q)
    • Ruiz MA, Pardo A, Rejas J, Soto J, Villasante F, Aranguren JL. Development and validation of the "Treatment Satisfaction with Medicines Questionnaire" (SATMED-Q). Value Health. 2008;11(5):913-26.
    • (2008) Value Health , vol.11 , Issue.5 , pp. 913-926
    • Ruiz, M.A.1    Pardo, A.2    Rejas, J.3    Soto, J.4    Villasante, F.5    Aranguren, J.L.6
  • 27
    • 0003528130 scopus 로고
    • 3rd edn. McGraw-Hill Series in Psychology. New York: McGraw-Hill;
    • Nunnally JC, Bernstein IH. Psychometric Theory. 3rd edn. McGraw-Hill Series in Psychology. New York: McGraw-Hill; 1994.
    • (1994) Psychometric Theory
    • Nunnally, J.C.1    Bernstein, I.H.2
  • 28
    • 84893230520 scopus 로고    scopus 로고
    • Satisfaction with services following voluntary and involuntary admission
    • Smith D, Roche E, O'Loughlin K, Brennan D, Madigan K, Lyne J, et al. Satisfaction with services following voluntary and involuntary admission. J Ment Health. 2014;23(1):38-45.
    • (2014) J Ment Health , vol.23 , Issue.1 , pp. 38-45
    • Smith, D.1    Roche, E.2    O'Loughlin, K.3    Brennan, D.4    Madigan, K.5    Lyne, J.6
  • 31
    • 84355163025 scopus 로고    scopus 로고
    • Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations
    • Bjertnaes OA, Sjetne IS, Iversen HH. Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations. BMJ Qual Saf. 2012;21(1):39-46.
    • (2012) BMJ Qual Saf , vol.21 , Issue.1 , pp. 39-46
    • Bjertnaes, O.A.1    Sjetne, I.S.2    Iversen, H.H.3
  • 32
    • 84856985507 scopus 로고    scopus 로고
    • The association between survey timing and patient-reported experiences with hospitals: results of a national postal survey
    • Bjertnaes OA. The association between survey timing and patient-reported experiences with hospitals: results of a national postal survey. BMC Med Res Methodol. 2012;12:13.
    • (2012) BMC Med Res Methodol , vol.12 , pp. 13
    • Bjertnaes, O.A.1
  • 33
    • 84893530511 scopus 로고    scopus 로고
    • Patient-reported experiences with hospitals: comparison of proxy and patient scores using propensity-score matching
    • Bjertnaes O. Patient-reported experiences with hospitals: comparison of proxy and patient scores using propensity-score matching. Int J Qual Health Care. 2014;26(1):34-40.
    • (2014) Int J Qual Health Care , vol.26 , Issue.1 , pp. 34-40
    • Bjertnaes, O.1
  • 34
    • 78650510310 scopus 로고    scopus 로고
    • Five-point scales outperform 10-point scales in a randomized comparison of item scaling for the Patient Experiences Questionnaire
    • Garratt AM, Helgeland J, Gulbrandsen P. Five-point scales outperform 10-point scales in a randomized comparison of item scaling for the Patient Experiences Questionnaire. J Clin Epidemiol. 2011;64(2):200-7.
    • (2011) J Clin Epidemiol , vol.64 , Issue.2 , pp. 200-207
    • Garratt, A.M.1    Helgeland, J.2    Gulbrandsen, P.3
  • 35
    • 84869758366 scopus 로고    scopus 로고
    • The Cancer Patient Experiences Questionnaire (CPEQ): reliability and construct validity following a national survey to assess hospital cancer care from the patient perspective
    • Iversen HH, Holmboe O, Bjertnaes OA. The Cancer Patient Experiences Questionnaire (CPEQ): reliability and construct validity following a national survey to assess hospital cancer care from the patient perspective. BMJ Open. 2012;2:5.
    • (2012) BMJ Open , vol.2 , pp. 5
    • Iversen, H.H.1    Holmboe, O.2    Bjertnaes, O.A.3
  • 36
    • 79956197042 scopus 로고    scopus 로고
    • Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey
    • Garratt AM, Bjertnaes OA, Holmboe O, Hanssen-Bauer K. Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey. Child Adolesc Psychiatry Ment Health. 2011;5:18.
    • (2011) Child Adolesc Psychiatry Ment Health , vol.5 , pp. 18
    • Garratt, A.M.1    Bjertnaes, O.A.2    Holmboe, O.3    Hanssen-Bauer, K.4
  • 37
    • 84882447877 scopus 로고    scopus 로고
    • The Patient-Reported Incident in Hospital Instrument (PRIH-I): assessments of data quality, test-retest reliability and hospital-level reliability
    • Bjertnaes O, Skudal KE, Iversen HH, Lindahl AK. The Patient-Reported Incident in Hospital Instrument (PRIH-I): assessments of data quality, test-retest reliability and hospital-level reliability. BMJ Qual Saf. 2013;22(9):743-51.
    • (2013) BMJ Qual Saf , vol.22 , Issue.9 , pp. 743-751
    • Bjertnaes, O.1    Skudal, K.E.2    Iversen, H.H.3    Lindahl, A.K.4
  • 38
    • 0031279664 scopus 로고    scopus 로고
    • The quality of car. How can it be assessed? 1988
    • Donabedian A. The quality of care. How can it be assessed? 1988. Arch Pathol Lab Med. 1997;121(11):1145-50.
    • (1997) Arch Pathol Lab Med , vol.121 , Issue.11 , pp. 1145-1150
    • Donabedian, A.1
  • 40
    • 0031738491 scopus 로고    scopus 로고
    • Evaluating patient-based outcome measures for use in clinical trials
    • 1-74
    • Fitzpatrick R, Davey C, Buxton MJ, Jones DR. Evaluating patient-based outcome measures for use in clinical trials. Health Technol Assess. 1998;2(14). i-iv, 1-74.
    • (1998) Health Technol Assess , vol.2 , Issue.14 , pp. i-iv
    • Fitzpatrick, R.1    Davey, C.2    Buxton, M.J.3    Jones, D.R.4
  • 41
    • 84924968394 scopus 로고    scopus 로고
    • Validity of subjective versus objective quality of life assessment in people with schizophrenia
    • Hayhurst KP, Massie JA, Dunn G, Lewis SW, Drake RJ. Validity of subjective versus objective quality of life assessment in people with schizophrenia. BMC Psychiatry. 2014;14:365.
    • (2014) BMC Psychiatry , vol.14 , pp. 365
    • Hayhurst, K.P.1    Massie, J.A.2    Dunn, G.3    Lewis, S.W.4    Drake, R.J.5
  • 42
    • 84902363735 scopus 로고    scopus 로고
    • Exploring health-related quality of life in eating disorders by a crosssectional study and a comprehensive review
    • Baiano M, Salvo P, Righetti P, Cereser L, Baldissera E, Camponogara I, et al. Exploring health-related quality of life in eating disorders by a crosssectional study and a comprehensive review. BMC Psychiatry. 2014;14:165.
    • (2014) BMC Psychiatry , vol.14 , pp. 165
    • Baiano, M.1    Salvo, P.2    Righetti, P.3    Cereser, L.4    Baldissera, E.5    Camponogara, I.6
  • 43
    • 84922467767 scopus 로고    scopus 로고
    • The use of data from national and other large-scale user experience surveys in local quality work: a systematic review
    • Haugum M, Danielsen K, Iversen HH, Bjertnaes O. The use of data from national and other large-scale user experience surveys in local quality work: a systematic review. Int J Qual Health Care. 2014;6(6):592-605.
    • (2014) Int J Qual Health Care , vol.6 , Issue.6 , pp. 592-605
    • Haugum, M.1    Danielsen, K.2    Iversen, H.H.3    Bjertnaes, O.4
  • 44
    • 29244437864 scopus 로고    scopus 로고
    • Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement
    • Davies E, Cleary PD. Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement. Qual Saf Health Care. 2005;14(6):428-32.
    • (2005) Qual Saf Health Care , vol.14 , Issue.6 , pp. 428-432
    • Davies, E.1    Cleary, P.D.2
  • 45
    • 77956566215 scopus 로고    scopus 로고
    • A randomized trial comparing mail versus in-office distribution of the CAHPS Clinician and Group Survey
    • Anastario MP, Rodriguez HP, Gallagher PM, Cleary PD, Shaller D, Rogers WH, et al. A randomized trial comparing mail versus in-office distribution of the CAHPS Clinician and Group Survey. Health Serv Res. 2010;45(5 Pt 1):1345-59.
    • (2010) Health Serv Res , vol.45 , Issue.5 , pp. 1345-1359
    • Anastario, M.P.1    Rodriguez, H.P.2    Gallagher, P.M.3    Cleary, P.D.4    Shaller, D.5    Rogers, W.H.6
  • 47
    • 14844298791 scopus 로고    scopus 로고
    • Quantitative and qualitative differences between handout and mailed patient satisfaction surveys
    • Gribble RK, Haupt C. Quantitative and qualitative differences between handout and mailed patient satisfaction surveys. Med Care. 2005;43(3):276-81.
    • (2005) Med Care , vol.43 , Issue.3 , pp. 276-281
    • Gribble, R.K.1    Haupt, C.2
  • 48


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.