Hearing the patient's voice? Factors affecting the use of patient survey data in quality improvement

Quality and Safety in Health Care

Volumn 14, Issue 6, 2005, Pages 428-432

  Davies, E ^a   Cleary, P D ^b  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b HARVARD MEDICAL SCHOOL   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CULTURAL FACTOR; HEALTH CARE MANAGEMENT; HEALTH CARE QUALITY; HEALTH PRACTITIONER; HEALTH SURVEY; HUMAN; INTERVIEW; LEADERSHIP; MANAGER; MEDICAL STAFF; PATIENT CARE; PHYSICIAN; QUALITATIVE ANALYSIS; QUALITY CONTROL; UNITED STATES;

DATA COLLECTION; GREAT BRITAIN; HEALTH CARE SURVEYS; HUMANS; INTERVIEWS; PATIENT EDUCATION; PATIENT-CENTERED CARE; PATIENTS; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES; UNITED STATES;

EID: 29244437864     PISSN: 14753898     EISSN: None     Source Type: Journal    
DOI: 10.1136/qshc.2004.012955     Document Type: Article

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