-
1
-
-
84858607110
-
How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices
-
Sinaiko AD, Eastman D, Rosenthal MB. How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices. Health Aff (Millwood) 2012; 31: 602-11.
-
(2012)
Health Aff (Millwood)
, vol.31
, pp. 602-611
-
-
Sinaiko, A.D.1
Eastman, D.2
Rosenthal, M.B.3
-
4
-
-
80455128943
-
Seek and ye shall find: Consumer search for objective health care cost and quality information
-
Sick B, Abraham JM. Seek and ye shall find: consumer search for objective health care cost and quality information. Am J Med Qual 2011; 26: 433-40.
-
(2011)
Am J Med Qual
, vol.26
, pp. 433-440
-
-
Sick, B.1
Abraham, J.M.2
-
5
-
-
84941704029
-
Public reporting of health care quality: Principles for moving forward
-
April 9
-
Lansky D. Public reporting of health care quality: principles for moving forward. Health Affairs blog, April 9, 2012 (http://healthaffairs.org/blog/2012/04/09/public-reporting-of-health-care-quality-principles-for-moving-forward).
-
(2012)
Health Affairs Blog
-
-
Lansky, D.1
-
6
-
-
77956414629
-
Patients' evaluations of health care providers in the era of social networking: An analysis of physician-rating websites
-
Lagu T, Hannon NS, Rothberg MB, Lindenauer PK. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med 2010; 25: 942-6.
-
(2010)
J Gen Intern Med
, vol.25
, pp. 942-946
-
-
Lagu, T.1
Hannon, N.S.2
Rothberg, M.B.3
Lindenauer, P.K.4
-
7
-
-
84860583437
-
A changing landscape of physician quality reporting: Analysis of patients' online ratings of their physicians over a 5-year period
-
Gao GG, McCullough JS, Agarwal R, Jha AK. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res 2012; 14(1): e38.
-
(2012)
J Med Internet Res
, vol.14
, Issue.1
, pp. e38
-
-
Gao, G.G.1
McCullough, J.S.2
Agarwal, R.3
Jha, A.K.4
-
10
-
-
84859003630
-
Will doctor rating sites improve the quality of care? No
-
McCartney M. Will doctor rating sites improve the quality of care? No. BMJ 2009; 338: b1033.
-
(2009)
BMJ
, vol.338
, pp. b1033
-
-
McCartney, M.1
-
11
-
-
84904030594
-
Physician-rating websites
-
Sabin JE. Physician-rating websites. Virtual Mentor 2013; 15: 932-6.
-
(2013)
Virtual Mentor
, vol.15
, pp. 932-936
-
-
Sabin, J.E.1
-
12
-
-
84862698825
-
What patients say about their doctors online: A qualitative content analysis
-
López A, Detz A, Ratanawongsa N, Sarkar U. What patients say about their doctors online: a qualitative content analysis. J Gen Intern Med 2012; 27: 685-92.
-
(2012)
J Gen Intern Med
, vol.27
, pp. 685-692
-
-
López, A.1
Detz, A.2
Ratanawongsa, N.3
Sarkar, U.4
-
13
-
-
84910080141
-
Complexity, public reporting, and choice of doctors: A look inside the blackest box of consumer behavior
-
Schlesinger M, Kanouse DE, Martino SC, Shaller D, Rybowski L. Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior. Med Care Res Rev 2014; 71: Suppl: 38S-64S.
-
(2014)
Med Care Res Rev
, vol.71
, pp. 38S-64S
-
-
Schlesinger, M.1
Kanouse, D.E.2
Martino, S.C.3
Shaller, D.4
Rybowski, L.5
-
14
-
-
84868605554
-
Professionalism: Logging on to tell your doctor off
-
Collier R. Professionalism: logging on to tell your doctor off. CMAJ 2012; 184(12): E629-E630.
-
(2012)
CMAJ
, vol.184
, Issue.12
, pp. E629-E630
-
-
Collier, R.1
-
15
-
-
79953252298
-
Patients' opinions of health care providers for supporting choice and quality improvement
-
Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy 2011; 16: 102-7.
-
(2011)
J Health Serv Res Policy
, vol.16
, pp. 102-107
-
-
Trigg, L.1
-
16
-
-
84874733849
-
Harnessing the cloud of patient experience: Using social media to detect poor quality healthcare
-
Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L. Harnessing the cloud of patient experience: using social media to detect poor quality healthcare. BMJ Qual Saf 2013; 22: 251-5.
-
(2013)
BMJ Qual Saf
, vol.22
, pp. 251-255
-
-
Greaves, F.1
Ramirez-Cano, D.2
Millett, C.3
Darzi, A.4
Donaldson, L.5
-
17
-
-
77958145328
-
Putting the public back in public reporting of health care quality
-
Lagu T, Lindenauer PK. Putting the public back in public reporting of health care quality. JAMA 2010; 304: 1711-2.
-
(2010)
JAMA
, vol.304
, pp. 1711-1712
-
-
Lagu, T.1
Lindenauer, P.K.2
-
18
-
-
78650006117
-
How do patients use information on health providers?
-
Marshall M, McLoughlin V. How do patients use information on health providers? BMJ 2010; 341: c5272.
-
(2010)
BMJ
, vol.341
, pp. c5272
-
-
Marshall, M.1
McLoughlin, V.2
-
19
-
-
84889683253
-
Do personal stories make patient decision AIDS more effective? A critical review of theory and evidence
-
Bekker HL, Winterbottom AE, Butow P, et al. Do personal stories make patient decision aids more effective? A critical review of theory and evidence. BMC Med Inform Decis Mak 2013; 13: Suppl 2: S9.
-
(2013)
BMC Med Inform Decis Mak
, vol.13
, pp. S9
-
-
Bekker, H.L.1
Winterbottom, A.E.2
Butow, P.3
-
20
-
-
84941622757
-
Analytical insights from patient narratives: The next step for better patient experience
-
Cognetta-Rieke C, Guney S. Analytical insights from patient narratives: the next step for better patient experience. J Patient Experience 2014; 1: 22-4.
-
(2014)
J Patient Experience
, vol.1
, pp. 22-24
-
-
Cognetta-Rieke, C.1
Guney, S.2
-
22
-
-
0036551622
-
Strategies for reporting health plan performance information to consumers: Evidence from controlled studies
-
Hibbard JH, Slovic P, Peters EM, Finucane ML. Strategies for reporting health plan performance information to consumers: evidence from controlled studies. Health Serv Res 2002; 37: 291-313.
-
(2002)
Health Serv Res
, vol.37
, pp. 291-313
-
-
Hibbard, J.H.1
Slovic, P.2
Peters, E.M.3
Finucane, M.L.4
-
23
-
-
84910074125
-
Context-based strategies for engaging consumers with public reports about health care providers
-
Shaller D, Kanouse DE, Schlesinger M. Context-based strategies for engaging consumers with public reports about health care providers. Med Care Res Rev 2014; 71: Suppl: 17S-37S.
-
(2014)
Med Care Res Rev
, vol.71
, pp. 17S-37S
-
-
Shaller, D.1
Kanouse, D.E.2
Schlesinger, M.3
-
24
-
-
84883423535
-
Long-term doctor-patient relationships: Patient perspective from online reviews
-
Detz A, López A, Sarkar U. Long-term doctor-patient relationships: patient perspective from online reviews. J Med Internet Res 2013; 15(7): e131.
-
(2013)
J Med Internet Res
, vol.15
, Issue.7
, pp. e131
-
-
Detz, A.1
López, A.2
Sarkar, U.3
-
25
-
-
33746722615
-
The functions of affect in health communications and in the construction of health preferences
-
Peters E, Lipkus I, Diefenbach MA. The functions of affect in health communications and in the construction of health preferences. J Commun 2006; 56: S140-S162.
-
(2006)
J Commun
, vol.56
, pp. S140-S162
-
-
Peters, E.1
Lipkus, I.2
Diefenbach, M.A.3
-
26
-
-
85007709881
-
Narrative based medicine: Why study narrative?
-
Greenhalgh T, Hurwitz B. Narrative based medicine: why study narrative? BMJ 1999; 318: 48-50.
-
(1999)
BMJ
, vol.318
, pp. 48-50
-
-
Greenhalgh, T.1
Hurwitz, B.2
-
27
-
-
84861834916
-
Pay-for-performance in the United Kingdom: Impact of the quality and outcomes framework: A systematic review
-
Gillam SJ, Siriwardena AN, Steel N. Pay-for-performance in the United Kingdom: impact of the quality and outcomes framework: a systematic review. Ann Fam Med 2012; 10: 461-8.
-
(2012)
Ann Fam Med
, vol.10
, pp. 461-468
-
-
Gillam, S.J.1
Siriwardena, A.N.2
Steel, N.3
-
28
-
-
84874416429
-
A mixed-methods analysis of patient reviews of hospital care in England: Implications for public reporting of health care quality data in the United States
-
Lagu T, Goff SL, Hannon NS, Shatz A, Lindenauer PK. A mixed-methods analysis of patient reviews of hospital care in England: implications for public reporting of health care quality data in the United States. Jt Comm J Qual Patient Saf 2013; 39: 7-15.
-
(2013)
Jt Comm J Qual Patient Saf
, vol.39
, pp. 7-15
-
-
Lagu, T.1
Goff, S.L.2
Hannon, N.S.3
Shatz, A.4
Lindenauer, P.K.5
-
29
-
-
0036903296
-
Patients' experiences and satisfaction with health care: Results of a questionnaire study of specific aspects of care
-
Jenkinson C, Coulter A, Bruster S, Richards N, Chandola T. Patients' experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care. Qual Saf Health Care 2002; 11: 335-9.
-
(2002)
Qual Saf Health Care
, vol.11
, pp. 335-339
-
-
Jenkinson, C.1
Coulter, A.2
Bruster, S.3
Richards, N.4
Chandola, T.5
-
31
-
-
84910037405
-
England's Experience incorporating "anecdotal" reports from consumers into their national reporting system: Lessons for the United States of what to do or not to do?
-
Greaves F, Millett C, Nuki P. England's Experience incorporating "anecdotal" reports from consumers into their national reporting system: lessons for the United States of what to do or not to do? Med Care Res Rev 2014; 71: Suppl: 65S-80S.
-
(2014)
Med Care Res Rev
, vol.71
, pp. 65S-80S
-
-
Greaves, F.1
Millett, C.2
Nuki, P.3
-
32
-
-
84866400644
-
The value of openended questions in surveys on patient experience: Number of comments and perceived usefulness from a hospital perspective
-
Riiskjær E, Ammentorp J, Kofoed PE. The value of openended questions in surveys on patient experience: number of comments and perceived usefulness from a hospital perspective. Int J Qual Health Care 2012; 24: 509-16.
-
(2012)
Int J Qual Health Care
, vol.24
, pp. 509-516
-
-
Riiskjær, E.1
Ammentorp, J.2
Kofoed, P.E.3
-
33
-
-
84865296941
-
Using patients' experiences to identify priorities for quality improvement in breast cancer care: Patient narratives, surveys or both?
-
Tsianakas V, Maben J, Wiseman T, et al. Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both? BMC Health Serv Res 2012; 12: 271.
-
(2012)
BMC Health Serv Res
, vol.12
, pp. 271
-
-
Tsianakas, V.1
Maben, J.2
Wiseman, T.3
-
34
-
-
84883440080
-
An analysis of online evaluations on a physician rating website: Evidence from a German public reporting instrument
-
Emmert M, Meier F. An analysis of online evaluations on a physician rating website: evidence from a German public reporting instrument. J Med Internet Res 2013; 15(8): e157.
-
(2013)
J Med Internet Res
, vol.15
, Issue.8
, pp. e157
-
-
Emmert, M.1
Meier, F.2
-
35
-
-
81855217450
-
Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating
-
Kadry B, Chu LF, Kadry B, Gammas D, Macario A. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res 2011; 13(4): e95.
-
(2011)
J Med Internet Res
, vol.13
, Issue.4
, pp. e95
-
-
Kadry, B.1
Chu, L.F.2
Kadry, B.3
Gammas, D.4
MacArio, A.5
-
36
-
-
84871060394
-
Who is more likely to use doctor-rating websites, and why? A cross-sectional study in London
-
Galizzi MM, Miraldo M, Stavropoulou C, et al. Who is more likely to use doctor-rating websites, and why? A cross-sectional study in London. BMJ Open 2012; 2(6): e001493.
-
(2012)
BMJ Open
, vol.2
, Issue.6
, pp. e001493
-
-
Galizzi, M.M.1
Miraldo, M.2
Stavropoulou, C.3
-
37
-
-
56649117442
-
Does narrative information bias individual's decision making? A systematic review
-
Winterbottom A, Bekker HL, Conner M, Mooney A. Does narrative information bias individual's decision making? A systematic review. Soc Sci Med 2008; 67: 2079-88.
-
(2008)
Soc Sci Med
, vol.67
, pp. 2079-2088
-
-
Winterbottom, A.1
Bekker, H.L.2
Conner, M.3
Mooney, A.4
-
38
-
-
84873701190
-
The canary in the gemeinshaft: The public voice of patients as a means of enhancing health system performance
-
Hoffman B, Tomes N, Grob R, Schlesinger M, eds. New Brunswick, NJ: Rutgers University Press
-
Schlesinger M. The canary in the gemeinshaft: the public voice of patients as a means of enhancing health system performance. In: Hoffman B, Tomes N, Grob R, Schlesinger M, eds. Patients as policy actors. New Brunswick, NJ: Rutgers University Press, 2011: 148-76.
-
(2011)
Patients As Policy Actors
, pp. 148-176
-
-
Schlesinger, M.1
-
39
-
-
0041914416
-
Voices unheard: Barriers to expressing dissatisfaction to health plans
-
Schlesinger M, Mitchell S, Elbel B. Voices unheard: barriers to expressing dissatisfaction to health plans. Milbank Q 2002; 80: 709-55.
-
(2002)
Milbank Q
, vol.80
, pp. 709-755
-
-
Schlesinger, M.1
Mitchell, S.2
Elbel, B.3
-
40
-
-
0242267081
-
Tales of pediatric asthma management: Family-based strategies related to medical adherence and health care utilization
-
Fiese BH, Wamboldt FS. Tales of pediatric asthma management: family-based strategies related to medical adherence and health care utilization. J Pediatr 2003; 143: 457-62.
-
(2003)
J Pediatr
, vol.143
, pp. 457-462
-
-
Fiese, B.H.1
Wamboldt, F.S.2
-
41
-
-
32144448890
-
The problem of narrative coherence
-
McAdams DP. The problem of narrative coherence. J Constr Psych 2006; 19: 109-25.
-
(2006)
J Constr Psych
, vol.19
, pp. 109-125
-
-
McAdams, D.P.1
-
42
-
-
84859372901
-
Coherence of personal narratives across the lifespan: A multidimensional model and coding method
-
Reese E, Haden CA, Baker-Ward L, Bauer P, Fivush R, Ornstein PA. Coherence of personal narratives across the lifespan: a multidimensional model and coding method. J Cogn Dev 2011; 12: 424-62.
-
(2011)
J Cogn Dev
, vol.12
, pp. 424-462
-
-
Reese, E.1
Haden, C.A.2
Baker-Ward, L.3
Bauer, P.4
Fivush, R.5
Ornstein, P.A.6
-
43
-
-
77955904038
-
Choice cuts: Parsing policymakers' pursuit of patient empowerment from an individual perspective
-
Schlesinger M. Choice cuts: parsing policymakers' pursuit of patient empowerment from an individual perspective. Health Econ Policy Law 2010; 5: 365-87.
-
(2010)
Health Econ Policy Law
, vol.5
, pp. 365-387
-
-
Schlesinger, M.1
-
44
-
-
0037364429
-
Soliciting patient complaints to improve performance
-
Garbutt J, Bose D, McCawley BA, Burroughs T, Medoff G. Soliciting patient complaints to improve performance. Jt Comm J Qual Saf 2003; 29: 103-12.
-
(2003)
Jt Comm J Qual Saf
, vol.29
, pp. 103-112
-
-
Garbutt, J.1
Bose, D.2
McCawley, B.A.3
Burroughs, T.4
Medoff, G.5
-
45
-
-
84862562257
-
Health and illness in a connected world: How might sharing experiences on the internet affect people's health?
-
Ziebland S, Wyke S. Health and illness in a connected world: how might sharing experiences on the internet affect people's health? Milbank Q 2012; 90: 219-49.
-
(2012)
Milbank Q
, vol.90
, pp. 219-249
-
-
Ziebland, S.1
Wyke, S.2
-
46
-
-
84894130235
-
Public awareness, perception, and use of online physician rating sites
-
Hanauer DA, Zheng K, Singer DC, Gebremariam A, Davis MM. Public awareness, perception, and use of online physician rating sites. JAMA 2014; 311: 734-5.
-
(2014)
JAMA
, vol.311
, pp. 734-735
-
-
Hanauer, D.A.1
Zheng, K.2
Singer, D.C.3
Gebremariam, A.4
Davis, M.M.5
|