Loyalty in e-tailing: A conceptual framework

Customer Relationship Management in Electronic Markets

Volumn , Issue , 2014, Pages 31-50

  Grewal, Dhruv ^a   Lindsey Mullikin, Joan ^a   Munger, Jeanne ^b  

^a BABSON COLLEGE   (United States)

^b UNIVERSITY OF SOUTHERN MAINE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84925778977     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9781315785868     Document Type: Chapter

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