메뉴 건너뛰기




Volumn 33, Issue 6, 2014, Pages 871-882

Usage experience with decision aids and evolution of online purchase behavior

Author keywords

Bayesian statistics; Click stream data; Customized promotions; Decision heuristics; E commerce; Hidden Markov model; Interactive decision aids; Internet marketing; Retail management; Shopper marketing; Store environment

Indexed keywords


EID: 84923045772     PISSN: 07322399     EISSN: 1526548X     Source Type: Journal    
DOI: 10.1287/mksc.2014.0872     Document Type: Article
Times cited : (47)

References (25)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces
    • Alba J, Lynch J, Weitz B, Janiszewski C, Lutz R, Sawyer A, Wood S (1997) Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces. J. Marketing 61(3):38-53.
    • (1997) J. Marketing , vol.61 , Issue.3 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 2
    • 0038797879 scopus 로고    scopus 로고
    • Do computers sweat? The impact of perceived effort of online decision aids on consumers’ satisfaction with the decision process
    • Bechwati NN, Xia L (2003) Do computers sweat? The impact of perceived effort of online decision aids on consumers’ satisfaction with the decision process. J. Consumer Psych. 13(1):139-148.
    • (2003) J. Consumer Psych , vol.13 , Issue.1 , pp. 139-148
    • Bechwati, N.N.1    Xia, L.2
  • 3
    • 22844456237 scopus 로고    scopus 로고
    • Shopping lists as an external memory aid for grocery shopping: Influences on list writing and list fulfillment
    • Block LB, Morwitz VG (1999) Shopping lists as an external memory aid for grocery shopping: Influences on list writing and list fulfillment. J. Consumer Psych. 8(4):343-375.
    • (1999) J. Consumer Psych , vol.8 , Issue.4 , pp. 343-375
    • Block, L.B.1    Morwitz, V.G.2
  • 4
    • 0001801173 scopus 로고
    • The role of consumers’ intuitions in inference making
    • Broniarczyk SM, Alba JW (1994) The role of consumers’ intuitions in inference making. J. Consumer Res. 21(3):393-407.
    • (1994) J. Consumer Res , vol.21 , Issue.3 , pp. 393-407
    • Broniarczyk, S.M.1    Alba, J.W.2
  • 5
    • 0742306223 scopus 로고    scopus 로고
    • A comparison of online and offline consumer brand loyalty
    • Danaher PJ, Wilson IW, Davis RA (2003) A comparison of online and offline consumer brand loyalty. Marketing Sci. 22(4):461-476.
    • (2003) Marketing Sci , vol.22 , Issue.4 , pp. 461-476
    • Danaher, P.J.1    Wilson, I.W.2    Davis, R.A.3
  • 6
    • 0034147928 scopus 로고    scopus 로고
    • Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes. Internat
    • Degeratu AM, Rangaswamy A, Wu J (2000) Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes. Internat. J. Res. Marketing 17(1):55-78.
    • (2000) J. Res. Marketing , vol.17 , Issue.1 , pp. 55-78
    • Degeratu, A.M.1    Rangaswamy, A.2    Wu, J.3
  • 7
    • 0141852355 scopus 로고    scopus 로고
    • Automated choice heuristics
    • Gilovich T, Griffin D, Kahneman D, eds, Cambridge University Press, Cambridge, UK
    • Frederick S (2002) Automated choice heuristics. Gilovich T, Griffin D, Kahneman D, eds. Heuristics and Biases: The Psychology of Intuitive Judgment (Cambridge University Press, Cambridge, UK), 548-558.
    • (2002) Heuristics and Biases: The Psychology of Intuitive Judgment , pp. 548-558
    • Frederick, S.1
  • 8
    • 0036358569 scopus 로고    scopus 로고
    • Models of ecological rationality: The recognition heuristic
    • Goldstein DG, Gigerenzer G (2002) Models of ecological rationality: The recognition heuristic. Psych. Rev. 109(1):75-90.
    • (2002) Psych. Rev , vol.109 , Issue.1 , pp. 75-90
    • Goldstein, D.G.1    Gigerenzer, G.2
  • 9
    • 84922973715 scopus 로고    scopus 로고
    • Hartman Group, The Hartman Group, Inc., Bellevue, WA
    • Hartman Group (2013) The online grocery shopper report. (The Hartman Group, Inc., Bellevue, WA), 1-5. http://www.hartman-group.com/downloads/online-grocery-shopper-report-product-sheet-2013.pdf.
    • (2013) The online grocery shopper report , pp. 1-5
  • 10
    • 0034340397 scopus 로고    scopus 로고
    • Consumer decision making in online shopping environments: The effects of interactive decision aids
    • Häubl G, Trifts V (2000) Consumer decision making in online shopping environments: The effects of interactive decision aids. Marketing Sci. 19(1):4-21.
    • (2000) Marketing Sci , vol.19 , Issue.1 , pp. 4-21
    • Häubl, G.1    Trifts, V.2
  • 11
    • 0033440431 scopus 로고    scopus 로고
    • Shopping with other people’s money: The marketing management implications of surrogate-mediated consumer decision making
    • Hollander SC, Rassuli KM (1999) Shopping with other people’s money: The marketing management implications of surrogate-mediated consumer decision making. J. Marketing 63(2): 102-118.
    • (1999) J. Marketing , vol.63 , Issue.2 , pp. 102-118
    • Hollander, S.C.1    Rassuli, K.M.2
  • 12
    • 0001268786 scopus 로고
    • An examination of consumer decision making for a common repeat purchase product
    • Hoyer WD (1984) An examination of consumer decision making for a common repeat purchase product. J. Consumer Res. 11(3): 822-829.
    • (1984) J. Consumer Res , vol.11 , Issue.3 , pp. 822-829
    • Hoyer, W.D.1
  • 13
    • 70149101884 scopus 로고    scopus 로고
    • The interplay among category characteristics, customer characteristics, and customer activities on in-store decision making
    • Inman JJ, Winer RS, Ferraro R (2009) The interplay among category characteristics, customer characteristics, and customer activities on in-store decision making. J. Marketing 73(5):19-29.
    • (2009) J. Marketing , vol.73 , Issue.5 , pp. 19-29
    • Inman, J.J.1    Winer, R.S.2    Ferraro, R.3
  • 14
    • 0001907560 scopus 로고
    • Customer impulse purchasing behavior
    • Kollat DT, Willett RP (1967) Customer impulse purchasing behavior. J. Marketing Res. 4(1):21-31.
    • (1967) J. Marketing Res , vol.4 , Issue.1 , pp. 21-31
    • Kollat, D.T.1    Willett, R.P.2
  • 15
    • 0032360096 scopus 로고    scopus 로고
    • Enhancing consumer choice: Are we making appropriate recommendations?
    • Lee J, Geistfeld LV (1998) Enhancing consumer choice: Are we making appropriate recommendations? J. Consumer Affairs 32(2): 227-251.
    • (1998) J. Consumer Affairs , vol.32 , Issue.2 , pp. 227-251
    • Lee, J.1    Geistfeld, L.V.2
  • 16
    • 0031504888 scopus 로고    scopus 로고
    • Consumer information search revisited: Theory and empirical analysis
    • Moorthy S, Ratchford BT, Talukdar D (1997) Consumer information search revisited: Theory and empirical analysis. J. Consumer Res. 23(4):263-277.
    • (1997) J. Consumer Res , vol.23 , Issue.4 , pp. 263-277
    • Moorthy, S.1    Ratchford, B.T.2    Talukdar, D.3
  • 17
    • 0030560178 scopus 로고    scopus 로고
    • Promotional elasticities and category characteristics
    • Narasimhan C, Neslin SA, Sen SK (1996) Promotional elasticities and category characteristics. J. Marketing 60(2):17-30.
    • (1996) J. Marketing , vol.60 , Issue.2 , pp. 17-30
    • Narasimhan, C.1    Neslin, S.A.2    Sen, S.K.3
  • 18
    • 49749115800 scopus 로고    scopus 로고
    • A hidden Markov model of customer relationship dynamics
    • Netzer O, Lattin J, Srinivasan V (2008) A hidden Markov model of customer relationship dynamics. Marketing Sci. 27(2): 185-204.
    • (2008) Marketing Sci , vol.27 , Issue.2 , pp. 185-204
    • Netzer, O.1    Lattin, J.2    Srinivasan, V.3
  • 19
    • 0000661520 scopus 로고
    • The effects of situational factors on in-store grocery shopping behavior: The role of store environment and time available for shopping
    • Park CW, Iyer ES, Smith DC (1989) The effects of situational factors on in-store grocery shopping behavior: The role of store environment and time available for shopping. J. Consumer Res. 15(4):422-433.
    • (1989) J. Consumer Res , vol.15 , Issue.4 , pp. 422-433
    • Park, C.W.1    Iyer, E.S.2    Smith, D.C.3
  • 20
    • 0000648926 scopus 로고
    • Cost-benefit models for explaining consumer choice and information seeking behavior
    • Ratchford BT (1982) Cost-benefit models for explaining consumer choice and information seeking behavior. Management Sci. 28(2):197-212.
    • (1982) Management Sci , vol.28 , Issue.2 , pp. 197-212
    • Ratchford, B.T.1
  • 21
    • 84923000378 scopus 로고    scopus 로고
    • The future for E-grocery: Amazon (AMZN) fresh retains lead, but startups jump in
    • (January 29)
    • Rudarakanchana N (2014) The future for E-grocery: Amazon (AMZN) fresh retains lead, but startups jump in. Internat. Bus. Times (January 29), http://www.ibtimes.com.
    • (2014) Internat. Bus. Times
    • Rudarakanchana, N.1
  • 22
    • 0003272870 scopus 로고    scopus 로고
    • Understanding digital markets
    • Brynjolfsson E, Kahin B, eds, MIT Press, Cambridge, MA
    • Smith MD, Bailey J, Brynjolfsson E (2000) Understanding digital markets. Brynjolfsson E, Kahin B, eds. Understanding the Digital Economy (MIT Press, Cambridge, MA), 99-136.
    • (2000) Understanding the Digital Economy , pp. 99-136
    • Smith, M.D.1    Bailey, J.2    Brynjolfsson, E.3
  • 24
    • 84860443356 scopus 로고    scopus 로고
    • The impact of an item-based loyalty program on consumer purchase behavior
    • Zhang J, Breugelmans E (2012) The impact of an item-based loyalty program on consumer purchase behavior. J. Marketing Res. 49(1):50-65.
    • (2012) J. Marketing Res , vol.49 , Issue.1 , pp. 50-65
    • Zhang, J.1    Breugelmans, E.2
  • 25
    • 64749110714 scopus 로고    scopus 로고
    • The effectiveness of customized promotions in online and offline stores
    • Zhang J, Wedel M (2009) The effectiveness of customized promotions in online and offline stores. J. Marketing Res. 46(2):190-206.
    • (2009) J. Marketing Res , vol.46 , Issue.2 , pp. 190-206
    • Zhang, J.1    Wedel, M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.