A tale of two coalitions - marginalising the users while successfully implementing an enterprise resource planning system

Information Systems Journal

Volumn 25, Issue 2, 2015, Pages 71-101

  Lyytinen, Kalle ^a   Newman, Mike ^b,c  

^a CASE WESTERN RESERVE UNIVERSITY   (United States)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

^c UNIVERSITY OF TURKU   (Finland)

Author keywords

Actor network theory; Enterprise resource planning implementation; Process models; Socio technical systems; Success and failure

Indexed keywords

HUMAN RESOURCE MANAGEMENT; LEGACY SYSTEMS; NETWORK THEORY (GRAPHS); RESOURCE ALLOCATION; SOCIAL SCIENCES COMPUTING;

ACTOR NETWORK THEORY; ENTERPRISE RESOURCE PLANNING IMPLEMENTATIONS; ENTERPRISE RESOURCE PLANNING SYSTEMS; PROCESS MODEL; SOCIOTECHNICAL SYSTEMS; STUDENT ADMINISTRATION; SYSTEM IMPLEMENTATION; TECHNOLOGICAL CAPABILITY;

ENTERPRISE RESOURCE PLANNING;

EID: 84923003895     PISSN: 13501917     EISSN: 13652575     Source Type: Journal    
DOI: 10.1111/isj.12044     Document Type: Article

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