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Volumn 17, Issue 4, 2008, Pages 268-286

Control, trust, power, and the dynamics of information system outsourcing relationships: A process study of contractual software development

Author keywords

Control; Information systems outsourcing; Power; Reflective information system practitioner research; Relationship management; Trust

Indexed keywords

CONCURRENCY CONTROL; INFORMATION SYSTEMS; OUTSOURCING; SOFTWARE DESIGN;

EID: 56249100682     PISSN: 09638687     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jsis.2008.10.001     Document Type: Article
Times cited : (98)

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