The importance of client heterogeneity in predicting make-or-buy decisions

Journal of Operations Management

Volumn 33-34, Issue , 2015, Pages 97-110

  Kistruck, Geoffrey M ^a   Morris, Shad S ^b   Webb, Justin W ^c   Stevens, Charles E ^d  

^a YORK UNIVERSITY   (Canada)

^b BRIGHAM YOUNG UNIVERSITY   (United States)

^c UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE   (United States)

^d LEHIGH UNIVERSITY   (United States)

Author keywords

Capabilities; Client heterogeneity; Intermediation; Outsourcing; Professional services; Transaction costs

Indexed keywords

COMMERCE; COSTS; DECISION THEORY;

CAPABILITY; CLIENT HETEROGENEITY; CONDITION; FOREIGN MARKETS; INTERMEDIATION; MAKE-OR-BUY DECISIONS; OUTSOURCING DECISIONS; PROFESSIONAL SERVICES; TRANSACTION COST; TRANSACTION COST ECONOMICS;

OUTSOURCING;

EID: 84914170589     PISSN: 02726963     EISSN: 18731317     Source Type: Journal    
DOI: 10.1016/j.jom.2014.11.001     Document Type: Article

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