Capability, quality, and performance of offshore is vendors: A theoretical framework and empirical investigation

Decision Sciences

Volumn 41, Issue 2, 2010, Pages 231-270

  Palvia, Prashant C ^a   King, Ruth C ^a   Xia, Weidong ^b   Jain Palvia, Shailendra C ^c  

^a UNIVERSITY OF NORTH CAROLINA AT GREENSBORO   (United States)

^b FLORIDA INTERNATIONAL UNIVERSITY   (United States)

^c Long Island University C W Post Campus   (United States)

Author keywords

Contract Management; Deliverable Quality; IT Offshoring; IT management Capability; Partnership Quality; Relationship Management; Service Quality; Vendor Performance

Indexed keywords

EID: 77954134664     PISSN: 00117315     EISSN: 15405915     Source Type: Journal    
DOI: 10.1111/j.1540-5915.2010.00268.x     Document Type: Article

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