Training and performance of a diverse workforce

Human Resource Management

Volumn 53, Issue 5, 2014, Pages 749-772

  Scheel, Tabea ^a   Rigotti, Thomas ^b   Mohr, Gisela ^c  

^a UNIVERSITY OF VIENNA   (Austria)

^b JOHANNES GUTENBERG UNIVERSITY   (Germany)

^c UNIVERSITY OF LEIPZIG   (Germany)

Author keywords

HR practices; Multilevel; Performance; Temporary employment; Training

Indexed keywords

EID: 84909948481     PISSN: 00904848     EISSN: 1099050X     Source Type: Journal    
DOI: 10.1002/hrm.21583     Document Type: Article

References (69)

1. Abramis, D. (1994). Relationships of job stressors to job performance: Linear or an inverted-U? Psychological Reports, 75, 547-558.
2. Arthur, W., Jr., Bennett, W., Jr., Edens, P. S., & Bell, S. T. (2003). Effectiveness of training in organizations: A meta-analysis of design and evaluation features. Journal of Applied Psychology, 88, 234-245. doi: 10.1037/0021-9010.88.2.234
3. Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99-120. doi: 10.1177/014920639101700108
4. Becker, B. E., & Huselid, M. A. (1999). Human resources strategies, complementarities and firm performance. Unpublished draft manuscript.
5. Bell, B. S., & Kozlowski, S. W. J. (2008). Active learning: Effects of core training design elements on self-regulatory processes, learning, and adaptability. Journal of Applied Psychology, 93, 296-316. doi: 10.1037/0021-9010.93.2.296
6. Birdi, K., Clegg, C., Patterson, M., Robinson, A., Stride, C. B., Wall, T. D., & Wood, S. J. (2008). The impact of human resource and operational management practices on company productivity: A longitudinal study. Personnel Psychology, 61, 467-501. doi: 10.1111/j.1744-6570.2008.00136.x
7. Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2010). Transfer of training: A metaanalytic review. Journal of Management, 36, 1065-1105. doi: 10.1177/0149206309352880
8. Bryk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models. Newbury Park, CA: Sage.
9. Burgess, J., & Connell, J. (2006). Temporary work and human resources management: Issues, challenges and responses. Personnel Review, 35, 129-140. doi: 10.1108/00483480610645786
10. Cascio, W. F. (2002). Responsible restructuring. San Francisco, CA: Berrett-Koehler.
11. Chambel, M. J., & Castanheira, F. (2007). They dońt want to be temporaries: Similarities between temps and core workers. Journal of Organizational Behavior, 28, 943-959. doi: 10.1002/job.471
12. Chambel, M. J., & Sobral, F. (2011). Training is an investment with return in temporary workers: A social exchange perspective. Career Development International, 16, 161-177. doi: 10.1108/13620431111115613
13. Cheng, H. L., & Chan, D. K. S. (2008). Who suffers more from job insecurity? A meta-analytic review. Applied Psychology: An International Review, 57, 272-303. doi: 10.1111/j.1464-0597.2007.00312.x
14. Cheung, G. W., & Rensvold, R. B. (2002). Evaluation goodness-of-fit indexes for testing measurement invariance. Structural Equation Modeling, 9, 233-255. doi: 10.1207/S15328007SEM0902_5
15. Clinton, M., Bernhard-Oettel, C., Rigotti, T., & de Jong, J. (2011). Previous experience, duration of and time remaining on contracts and employment continuity expectations. Career Development International, 16, 114-139. doi: 10.1108/13620431111115596
16. Coff, R., & Kryscynski, D. (2011). Invited editorial: Drilling for micro-foundations of human capital-based competitive advantages. Journal of Management, 37, 1429-1443. doi: 10.1177/0149206310397772
17. Colbert, B. A. (2004). The complex resource-based view: Implications for theory and practice in strategic human resource management. Academy of Management Review, 29, 341-358. doi: 10.5465/AMR.2004.13670987
18. Colquitt, J. A., LePine, J. A., & Noe, R. A. (2000). Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. Journal of Applied Psychology, 85, 678-707. doi: 10.1037//0021-9010.g5.5.678
19. Combs, J., Liu, Y., Hall, A., & Ketchen, D. (2006). How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance. Personnel Psychology, 59, 501-528. doi: 10.1111/j.1744-6570.2006.00045.x
20. Connelly, C. E., & Gallagher, D. G. (2004). Emerging trends in contingent work research. Journal of Management, 30, 959-983. doi: 10.1016/j.jm.2004.06.008
21. Connelly, C. E., Gallagher, D. G., & Webster, J. (2011). Predicting temporary agency workers' behaviors: Justice, volition, and spillover. Career Development International, 16, 178-194. doi: 10.1108/13620431111115622
22. Conway, J. M., & Lance, C. E. (2010). What reviewers should expect from authors regarding common method bias in organizational research. Journal of Business and Psychology, 25, 325-334. doi: 10.1007/s10869-010-9181-6
23. De Cuyper, N., De Jong, J., De Witte, H., Isaksson, K., Rigotti, T., & Schalk, R. (2008). Literature review of theory and research on the psychological impact of temporary employment: Towards a conceptual model. International Journal of Management Reviews, 10, 25-51. doi: 10.1111/j.1468-2370.2007.00221.x
24. De Cuyper, N., Sora, De Witte, H., Caballo, A., & Peiro, J. M. (2009). Organizations' use of temporary employment and a climate of job insecurity among Belgian and Spanish permanent workers. Economic and Industrial Democracy, 30, 564-591. doi: 10.1177/0143831X09336808
25. De Cuyper, N., & De Witte, H. (2007). Associations between contract preference and attitudes, well-being and behavioural intentions of temporary workers. Economic and Industrial Democracy, 28, 292-312. doi: 10.1177/0143831X07076122
26. Delery, J. E., & Doty, D. H. (1996). Modes of theorizing in strategic human resource management: tests of universalistic, contingency, and configurational performance predictions. Academy of Management Journal, 39, 802-835. doi: 10.2307/256713
27. Delery, J. E., & Shaw, J. D. (2001). The strategic management of people in work organizations: Review, synthesis, and extension. In G. R. Ferris (Ed.), Research in personnel and human resources management (Vol. 20, pp. 165-197). Stamford, CT: JAI Press.
28. Dieckhoff, M. (2011). The effect of unemployment on subsequent job quality in Europe: A comparative study of four countries. Acta Sociologica, 54, 233-249. doi: 10.1177/0001699311412798
29. Dysvik, A., & Kuvaas, B. (2008). The relationship between perceived training opportunities, work motivation and employee outcomes. International Journal of Training and Development, 12, 138-157. doi: 10.1111/j.1468-2419.2008.00301.x
30. EIRO Foundation/European Foundation for the Improvement of Living and Working Conditions. (2006). Temporary agency work in an enlarged European Union. Retrieved from http://www.ciett.org/fileadmin/templates/ciett/research/EIRO_Foundation_report_on_TAW_-_March_06.pdf
31. Enders, C. K., & Tofighi, D. (2007). Centering predictor variables in cross-sectional multilevel models: A new look at an old issue. Psychological Methods, 12, 121-128. doi: 10.1037/1082-989X.12.2.121
32. European Survey of Living and Working Conditions. (2005). Retrieved from http://www.eurofound.europa.eu/pubdocs/2006/98/en/2/ef0698en.pdf
33. Evans, W. R., & Davis, W. D. (2005). High-performance work systems and organizational performance: The mediating role of internal social structure. Journal of Management, 31, 758-775. doi: 10.1177/0149206305279370
34. Foss, N. J. (2011). Invited editorial: Why micro-foundations for resource-based theory are needed and what they may look like. Journal of Management, 37, 1413-1428. doi: 10.1177/0149206310390218
35. Gardner, D. G., Van Dyne, L., & Pierce, J. L. (2004). The effects of pay level on organization-based self-esteem and performance: A field study. Journal of Occupational and Organizational Psychology, 77, 307-322. doi: 10.1348/0963179041752646
36. Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 3, 438-448.
37. Guzzo, R. A. (1988). Productivity research: Reviewing psychological and economic perspectives. In J. P. Campbell, R. J. Campbell, & Associates (Eds.), Productivity in organizations: New perspectives from industrial and organizational psychology (pp. 63-81). San Francisco, CA: Jossey-Bass.
38. Harel, G. H., & Tzafrir, S. S. (1999). The effect of human resource management practices on the perceptions of organizational and market performance of the firm. Human Resource Management, 38, 185-200.
39. Hitt, M. A., Beamish, P. W., Jackson, S. E., & Mathieu, J. E. (2007). Building theoretical and empirical bridges across levels: Multilevel research in management. Academy of Management Journal, 50, 1385-1399. doi: 10.5465/AMJ.2007.28166219
40. Ho, V. T. (2005). Social influence on evaluations of psychological contract fulfillment. Academy of Management Review, 30, 113-128. doi: 10.5465/AMR.2005.15281438
41. Hofmann, D. A., & Gavin, M. B. (1998). Centering decisions in hierarchical linear models: Implications for research in organizations. Journal of Management, 24, 623-641.
42. House, R. J., Hanges, P. J., & Javidan, M. (2004). Culture, leadership, and organizations: The Globe study of 62 societies. Thousand Oaks, CA: Sage.
43. Huselid, M. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38, 635-672. doi: 10.2307/256741
44. Ichniowski, C., Shaw, K., & Prennushi, G. (1997). The effects of human resource management practices on productivity: A study of steel finishing lines. American Economic Review, 87, 291-313.
45. Kinnunen, U., Mäkikangas, A., Mauno, S., Siponen, K., & Nätti, J. (2011). Perceived employability: Investigating outcomes among involuntary and voluntary temporary employees compared to permanent employees. Career Development International, 16, 140-160. doi: 10.1108/13620431111115604
46. Koene, B., & van Riemsdijk, M. (2005). Managing temporary workers: Work identity, diversity and operational HR choices. Human Resource Management Journal, 15, 76-92. doi: 10.1111/j.1748-8583.2005.tb00141.x
47. Kuvaas, B., & Dysvik, A. (2009). Perceived investment in permanent employee development and social and economic exchange perceptions among temporary employees. Journal of Applied Social Psychology, 39, 2499-2524. doi: 10.1111/j.1559-1816.2009.00535.x
48. Li, J., Chu, C. W. L., Lam, K. C. K., & Liao, S. (2011). Age diversity and firm performance in an emerging economy: Implications for cross-cultural human resource management. Human Resource Management, 50, 247-270. doi: 10.1002/hrm.20416
49. Mohr, G. B. (2000). The changing significance of different stressors after the announcement of bankruptcy: A longitudinal investigation with special emphasis on job insecurity. Journal of Organizational Behavior, 21, 337-359. doi: 10.1002/(SICI)1099-1379(200005)21:3<337::AID-JOB18>3.0.CO;2-G
50. Murphy, K. R. (2008). Explaining the weak relationship between job performance and ratings of job performance. Industrial and Organizational Psychology, 1, 148-160. doi: 10.1111/j.1754-9434.2008.00030.x
51. Nezlek, J. B. (2001). Multilevel random coefficient analyses of event and interval contingent data in social and personality psychology research. Personality and Social Psychology Bulletin, 27, 771-785. doi: 10.1177/0146167201277001
52. Noe, R. A., Tews, M. J., & McConnell Dachner, A. (2010). Learner engagement: A new perspective for enhancing our understanding of learner motivation and workplace learning. The Academy of Management Annals, 4, 279-315. doi: 10.1080/19416520.2010.493286
53. Organisation for Economic Co-operation and Development (OECD). (n.d.). General statistics: Labour. Retrieved from http://stats.oecd.org
54. Organisation for Economic Co-operation and Development (OECD). (1999). Classifying educational programmes. Manual for ISCED-97 implementation in OECD countries. Paris, France: OECD.
55. Organisation for Economic Co-operation and Development (OECD). (2004). Employment protection regulation and labour market performance. In OECD employment outlook (pp. 61-125). Paris, France: OECD.
56. Peretz, H., & Rosenblatt, Z. (2011). The role of societal cultural practices in organizational investment in training: A comparative study in 21 countries. Journal of Cross-cultural Psychology, 42, 817-831. doi: 10.1177/0022022111406786
57. Raudenbush, S. W., Bryk, A. S., & Congdon, R. (2005). HLM6: Hierarchical linear and nonlinear modeling. Skokie, IL: Scientific Software International.
58. Rigotti, T., De Cuyper, N., De Witte, H., Korek, S., & Mohr, G. (2009). Employment prospects of temporary and permanent workers: Associations with well-being and work related attitudes. Journal Psychologie des Alltagshandelns/Psychology in Everyday Activity, 2, 32-35.
59. Rodwell, J. J., & Teo, S. T. T. (2008). The influence of strategic HRM and sector on perceived performance in health services organizations. International Journal of Human Resource Management, 19, 1825-1841. doi: 10.1080/09585190802323934
60. Rousseau, D. M. (2000). Multilevel competencies and missing linkages. In K. J. Klein & S. W. Kozlowski (Eds.), Multilevel theory, research and methods in organizations (pp. 572-582). San Francisco, CA: Jossey-Bass.
61. Sharma, A., Rich, G. A., & Levy, M. (2004). Comment: Starting to solve the method puzzle in salesperson self-report evaluations. Journal of Personal Selling & Sales Management, 24, 135-139.
62. Snijder, T. A. B., & Bosker, R. J. (1999). Multilevel analysis. An introduction to basic and advanced multilevel modeling. London, UK: Sage.
63. Sora, B., Caballer, A., & Peiro, J. M. (2010). The consequences of job insecurity for employees: The moderator role of job dependence. International Labour Review, 149, 59-72.
64. Stavrou, E. T. (2005). Flexible work bundles and organizational competitiveness: A cross-national study of the European work context. Journal of Organizational Behavior, 26, 923-947. doi: 10.1002/job.356
65. Stavrou, E. T., Charalambous, C., & Spiliotis, S. (2007). Human resource management and performance: A neural network analysis. European Journal of Operational Research, 181, 453-467. doi: 10.1016/j.ejor.2006.06.006
66. Sverke, M., Hellgren, J., & Näswell, K. (2002). No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology, 7, 242-264. doi: 10.1037//1076-8998.7.3.242
67. Tsui, A. S., Nifadkar, S. S., & Ou, A. Y. (2007). Cross-national, cross-cultural organizational behavior research: Advances, gaps, and recommendations. Journal of Management, 33, 426-478. doi: 10.1177/0149206307300818
68. Wagenaar, A. F., Taris, T. W., Houtman, I. L. D., van den Bossche, S., Smulders, P., & Kompier, M. A. J. (2012). Labour contracts in the European Union, 2000-2005: Differences among demographic groups and implications for the quality of working life and work satisfaction. European Journal of Work and Organizational Psychology, 21, 169-194. doi: 10.1080/1359432X.2010.548121
69. Wright, P. M., Gardner, T. M., Moynihan, L. M., & Allen, M. R. (2005). The relationship between HR practices and firm performance: Examining causal order. Personnel Psychology, 58, 409-446. doi: 10.1111/j.1744-6570.2005.00487.x.