Enhancing consumer confidence in food supply chains

Delivering Performance in Food Supply Chains

Volumn , Issue , 2010, Pages 285-302

  Garcia Martinez, Marian ^a  

^a UNIVERSITY OF KENT   (United Kingdom)

Author keywords

Food chains; Food safety; Perceived risk; Supply chain management; Trust

Indexed keywords

EID: 84902560053     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1533/9781845697778.4.285     Document Type: Chapter

References (107)

1. Angulo A.M., Gil J.M. Risk perception and consumer willingness to pay for certified beef in Spain. Food Quality and Preference 2007, 18(8):1106-1117.
2. Ansell C., Vogel D. The contested governance of European food safety regulation. What's the Beef: The Contested Governance of European Food Safety Regulation 2006, 3-32. MIT Press, Cambridge, Mass. C. Ansell, D. Vogel (Eds.).
3. Arrow K.J. Risk perception in pyschology and economics. Economic Inquiry 1982, 20:1-9.
4. Baker G.A. Strategic implications of consumer food safety preferences. International Food and Agribusiness Management Review 1998, 1(4):451-463.
5. Bansal P., Roth K. Why companies go green: A model of ecological responsiveness. Academy of Management Journal 2000, 43(4):717-736.
6. Borraz O. Governing standards: the rise of standardization processes in France and in the EU. Governance: An International Journal of Policy, Administration, and Institutions 2007, 20(1):57-84.
7. Borraz O., Besancon J., Clergeau C. Is it just about trust? The partial reform of French food safety regulation. What's the Beef: The Contested Governance of the European Food Safety Regulation 2006, 125-152. The MIT Press, Cambridge, Massachussetts. C. Ansell, D. Vogel (Eds.).
8. Bredahl M.E., Holleran E. Food safety, transaction costs and institutional innovation. Quality Management and Process Improvement for Competitive Advantage in Agriculture and Food 1997, University of Bonn, Germany. G. Schiefer, R. Helbig (Eds.).
9. Briley D.A., Morris M.W., Simonson I. Reasons as carriers of culture: Dynamic versus dispositional models of cultural influence on decision making. Journal of Consumer Research 2000, 27(2):157-178.
10. Browne A.W., Harrisa P.J.C., Hofny-Collinsb A.H., Pasiecznikb N., Wallacea R.R. Organic production and ethical trade: definition, practice and links. Food Policy 2000, 25(1):69-89.
11. Buchweitz M.R.D., Salay E., Caswell J.A., Bacic M.J. Implementation and costs of good manufacturing practices norms and hazard analysis and critical control points systems in foodservices in the campinas region, SP, Brazil. Food-service Research International 2003, 14(2):97-144.
12. Buzby J.C. Effects of food-safety perceptions on food demand and global trade. Changing Structure of Global Food Consumption and Trade 2001, 55-66. US Department of Agriculture, Economics Research Service, Agriculture and Trade Report, Washington, DC, WRS-01-1. A. Regmi (Ed.).
13. Buzby C., Frenzen P.D. Food safety and tort liability. Food Policy 1999, 24(6):637-651.
14. Buzby C., Frenzen P.D., Rasco B. Product Liability and Microbial Foodborne Illness 2001, U.S. Department of Agriculture, Economic Research Service, Washington, DC.
15. Caduff L., Bernauer T. Managing risk and regulation in European food safety governance. Review of Policy Research 2006, 23(1):153-168.
16. Cantley M. How should public policy respond to the challenges of modern biotechnology?. Current Opinion in Biotechnology 2004, 15:258-263.
17. Cho B.-H., Hooker N.H. A Note on Three Qualities: Search, Experience and Credence Attributes 2002, Department of Agricultural, Environmental, and Development Economics, The Ohio State University.
18. Christopher M.G., Towill D.R. Developing market specific supply chain strategies. International Journal of Logistics Management 2002, 13(1):1-14.
19. Darby M., Karni E. Free competition and the optimal amount of fraud. Journal of Law and Economics 1973, 16:67-88.
20. Davies S. Food choice in Europe - the consumer perspective. Food, People & Society: A European Perspective of Consumers Food Choice 2001, 365-380. Springer, Berlin. L.J. Frewer, E. Risvik, H. Schifferstein (Eds.).
21. De Jonge J., Frewer L.J., Van Trijp H.C.M., Renes R.J., De Wit W., Timmer J. Monitoring consumer confidence in food safety: an exploratory study. British Food Journal 2004, 106:837-849.
22. De Jonge J., Van Trijp H.C.M., Renes R.J., Frewer L.J. Understanding consumer confidence in the safety of food: its two-dimensional structure and determinants. Risk Analysis 2007, 27(3):729-740.
23. De Jonge J., Van Trijp H.C.M., Van Der Lans I.A., Renes R.J., Frewer L.J. How trust in institutions and organizations builds general consumer confidence in the safety of food: A decomposition of effects. Appetite 2008, 51:311-317.
24. Dickinson D.L., Bailey D. Meat traceability: are US consumers willing to pay for it?. Journal of Agricultural and Resource Economics 2002, 27(2):348-364.
25. Elkington J. Cannibals with Forks. The Triple Bottom Line of 21st Century Business 1997, Capstone Publishing, Oxford.
26. Fearne A. Organic fruit and vegetables - who buys what and why. and do we have a clue? 2008, Dunnhumby Academy of Consumer Research, Kent Business School, University of Kent.
27. Fearne A., Walters R. The Costs and Benefits of Farm Assurance to Livestock Producers in England 2004, Imperial College, London.
28. Fearne A., Garcia Martinez M., Caswell J.A., Henson S., Khatri Y. Exploring Alternative Approaches to Traditional Modes of Regulation of Food Safety 2006.
29. Fischhoff B. Risk perception and communication unplugged - 20years of process. Risk Analysis 1995, 15(2):137-145.
30. Fischhoff B., Slovic P., Lichtenstein S., Read S., Combs B. How safe is safe enough? A psychometric study of attitudes towards technological risks and benefits. Policy Sciences 1978, 9:127-152.
31. Fisher A.R.H., DE Jonge A.E.I., DE Jonge R., Frewer L.J., Nauta M.J. Improving food safety in the domestic environment: the need for a transdisciplinary approach. Risk Analysis 2005, 25:503-517.
32. Flynn A., Carson L., Lee R., Marsden T., Thankappan S.S. The Food Standards Agency: Making a Difference? 2004, The Centre for Business Relationships, Accountability, Sustainability and Society (BRASS), Cardiff University.
33. Food Standards Agency Review of Food Assurance Schemes 2002, Food Standards Agency, UK.
34. Forsman-Hugg S., Katajajuuri J.-M., Pesonen I., Mäkelä J., Timonen P. Building the content of CSR in the food chain with a stakeholder dialogue 2008.
35. Frewer L.J. The public and effective risk communication 2004, 149:391-397.
36. Frewer L.J., Miles S. Temporal stability of the psychological determinants of trust: Implications for communication about food risks. Health, Risk and Society 2003, 5(3):259-271.
37. Frewer L.J., Shepherd R., Sparks P. The interrelationship between perceived knowledge, control and risk associated with a range of food related hazards targeted at the self, other people and society. Journal of Food Safety 1994, 14:19-40.
38. Frewer L.J., Hedderley D., Howard C., Shepherd R. Objection' mapping in determining group and individual concerns regarding genetic engineering. Agriculture and Human Values 1997, 14:67-79.
39. Frewer L.J., Miles S., Brennan M., Kuznesof S., Ness M., Ritson C. Public preferences for informed choice under conditions of risk uncertainty. Public Understanding of Science 2002, 11(4):363-372.
40. Frewer L.J., Hunt S., Brennan M., Kuznesof S., Ness M., Ritson C. The views of scientific experts on how the public conceptualise uncertainty. Journal of Risk Research 2003, 6:75-85.
41. GAO Food Safety. Experiences of Seven Countries in Consolidating their Food Safety Systems 2005, United States Government Accountability Office, Washington, DC.
42. Garcia Martinez M., Poole N. The development of private fresh produce safety standards: Implications for developing Mediterranean exporting countries. Food Policy 2004, 29(3):229-255.
43. Garcia Martinez M., Poole N. Ethical consumerism: development of a global trend and its impact on development. Standard Bearers: Horticultural Exports and Private Standards in Africa 2009, 18-21. IIED and NRI, London. A. Borot de Battisti, J. MacGregor, A. Graffham (Eds.).
44. Garcia Martinez, M., Fearne, A., Henson, S. and Caswell, J.A. 'Co-regulation of food safety: towards a diagnostic framework for more optimal allocation of regulatory resources', Food Policy.
45. Genier C., Stamp M., Pfitzer M. Corporate Social Responsibility in the Agrifood Sector: Harnessing Innovation for Sustainable Development 2008, FSG Social Impact Advisors, Geneva, Switzerland.
46. Giraud G., Amblard C. What does traceability mean for beef meat consumer?. Food Science 2003, 23:40-64.
47. Giraud G., Halawany R. 'Consumers' perception of food traceability in Europe 2006.
48. Golan E., Roberts T., Salay E., Caswell J., Ollinger M., Moore D. Food Safety Innovation in the United States. Evidence from the Meat Industry 2004, United States Department of Agriculture, Economic Research Service. http://www.ers.usda.gov/publications/aer831/aer831.pdf.
49. Berman Greenstreet Evaluation of scores on the doors: Main Report 2008, Greenstreet Berman Ltd. http://www.food.gov.uk/multimedia/pdfs/sotdmainreport.pdf.
50. Hansen J., Holm L., Frewer L.J., Robinson A., Sandoe P. Beyond the knowledge deficit: recent research into lay and expert attitudes to food risks. Appetite 2003, 41:111-121.
51. Halkier B., Holm L. Shifting responsibilities for food safety in Europe: An introduction. Appetite 2006, 47(2):127-133.
52. Hatanaka M., Bain C., Busch L. Third-party certification in the global agrifood system. Food Policy 2005, 30(3):354-369.
53. Henson S. The role of public and private standards in regulating international food markets 2006.
54. Henson S., Northen J.R. Economic determinants of food safety controls in the supply of retailer own-branded products in the UK. Agribusiness 1998, 14:113-126.
55. Hobbs J.E. A transaction cost analysis of quality, traceability and animal welfare issues in UK beef retailing. British Food Journal 1996, 98(6):16-26.
56. Hobbs J.E., Fearne A., Spriggs J. Incentive structures for food safety and quality assurance: an international comparison. Food Control 2002, 13(2):77-81.
57. Hobbs J.E., Bailey D.V., Dickinson D.L., Haghiri M. Traceability in the Canadian red meat sector: do consumers care?. Canadian Journal of Agricultural Economics 2005, 53(1):47-65.
58. Hoogland C.T., De Boer J., Boersema J.J. Transparency of the meat chain in light of food culture and history. Appetite 2005, 45:15-23.
59. Houghton J.R., Rowe G., Frewer L.J., Van Kleef E., Chryssochoidis G., Kehagia O., Korzen-Bohr S., Lassen J., Pfenning U., Strada A. The quality of food risk management in Europe: Perspectives and priorities. Food Policy 2008, 33(1):13-26.
60. Jin G.Z., Leslie P. The effect of information on product quality: evidence from restaurant hygiene grade cards. The Quarterly Journal of Economics 2003, 118(2):409-451.
61. Lang J.T., Hallman W.K. Who does the public trust? The case of genetically modified food in the United States. Risk Analysis 2005, 25(5):1241-1252.
62. Latouche K., Rainelli P., Vermersch D. Food safety issues and the BSE scare: some lessons from the French case. Food Policy 1998, 23(5):347-356.
63. Lichtenberg E., Zilberman D. Efficient regulation of environmental health risks. The Quarterly Journal of Economics 1988, 103(1):167-178.
64. Loader R.J., Hobbs J.E. Strategic responses to food safety legislation. Food Policy 1999, 24(6):685-706.
65. Loureiro M.L., Umberger W.J. A choice experiment model for beef attributes: What consumer preferences tell us 2004.
66. Macfarlane R. Integrating the consumer interest in food safety: The role of science and other factors. Food Policy 2002, 27(1):65-80.
67. Mehta S., Wilcock A. Quality system standards in the Canadian food and beverage industry. Quality Management Journal 1996, 4(1):72-96.
68. Miles S., Frewer L.J. Investigating specific concerns about different food hazards. Food Quality and Preference 2001, 12(1):47-61.
69. Miles S., Brennan M., Kuznesof S., Ness M., Ritson C., Frewer L.J. Public worry about specific food safety issues. British Food Journal 2004, 106(1):9-22.
70. Millstone E., Van Zwanenberg P. The evolution of food safety policy making institutions in the UK, EU and Codex Alimentarious. Social Policy and Administration 2002, 36:593-609.
71. Mojduszka E.M., Caswell J.A. A test of nutritional quality signaling in food markets prior to implementation of mandatory labeling. American Journal of Agricultural Economics 2000, 82(2):298-309.
72. Ollinger M., Ballenger N. Weighing incentives for food safety in meat and poultry. Amber Waves 2003, 34-41.
73. Ollinger M., Moore D. Food safety investments in the meat and poultry industry survey results. Food Safety Innovation in the United States. Evidence from the Meat Industry 2004, 13-20. United States Department of Agriculture, Economic Research Service, Washington, DC, AER-831. E. Golan, T. Roberts, E. Salay, J. Caswell, M. Ollinger, D. Moore (Eds.).
74. Ollinger M., Mueller V. Managing for Safer Food: The Economics of Sanitation and Process Controls in Meat and Poultry Plants 2003, US Department of Agriculture, Economic Research Service, Washington, DC.
75. Redmond E.C., Griffith C.J. Consumer perception of food safety risk, control and responsibility. Appetite 2004, 43:309.
76. Roberts T. Economics of private strategies to control foodborne pathogens. Choices 2005, 20(2):117-122.
77. Rowe G., Frewer L.J. Public participation methods: a framework for evaluation. Science Technology and Human Values 2000, 25(1):3-29.
78. Rowe G., Frewer L.J. A typology of public engagement mechanism. Science, Technology and Human Values 2005, 30(2):251-290.
79. Sheffi Y. The Resilient Enterprise. Overcoming Vulnerability for Competitive Advantage 2005, The MIT Press, Cambridge, MA.
80. Shepherd J.D., Saghaian S. Consumer response to food safety events: an interaction between risk perception and trust of information in the chicken and beef markets 2008, February 2-6.
81. Shepherd R., Barker G., French S., Hart A., Maule J., Cassidy A. Managing food chain risks: integrating technical and stakeholder perspectives on uncertainty. Journal of Agricultural Economics 2006, 57:313-327.
82. Siegrist M. Belief in gene technology: the influence of environmental attitudes and gender. Personality and Individual Differences 1998, 24(6):861-866.
83. Skees J.R., Botts A., Zeuli K.A. The potential for recall insurance to improve food safety. International Food and Agribusiness Management Review 2001, 4(1):99-111.
84. Slovic P. Perceptions of risk: reflections on the psychometric paradigm. Theories of Risk 1992, Praegor, London. D. Golding, S. Krimsky (Eds.).
85. Slovic P. The Perception of Risk 2000, Earthscan Publications Ltd, London.
86. Smith V.K., Desvousges W.H. An empirical analysis of the economic value of risk changes. The Journal of Political Economy 1987, 95(1):89-114.
87. Sperber W.H. Auditing and verification of food safety and HACCP. Food Control 1998, 9(2):157-162.
88. Starr C., Whipple C. A perspective on health and safety risk analysis. Management Science 1984, 30(4):452-463.
89. Steiner B. Governance reform of German food safety regulation: cosmic or real?. What's the Beef: the Contested Governance of European Food Safety 2006, 181-210. The MIT Press, Cambridge, MA. C. Ansell, D. Vogel (Eds.).
90. The Cooperative Bank The Ethical Consumerism Report 2005, The Cooperative Bank, UK.
91. Bank The Cooperative The Ethical Consumerism Report 2007 2007, The Cooperative Bank, UK.
92. Van Dijk H., Houghton J.R., Van Kleef E., Van Der Lans I., Rowe G., Frewer L.J. Consumer response to communication about food risk management. Appetite 2008, 50:340-352.
93. Van Kleef E., Frewer L.J., Chryssochoidis G.M., Houghton J.R., Korzen-Bohr S., Krystallis T., Lassen J., Pfenning U., Rowe G. Perceptions of food risk management among key stakeholders: results from a cross-European study. Appetite 2006, 47:46-63.
94. Van Kleef, E., Ueland, Ø., Theodoridis, G., Rowe, G., Pfenning, U., Houghton, J., Van Dijk, H., Chryssochoidis, G. and Frewer, L.J. 'Food risk management quality: consumer evaluations of past and emerging food safety incidents', Health, Risk and Society.
95. Van Rijswijk W., Frewer L.J., Menozzi D., Faioli G. Consumer perceptions of traceability: a cross-national comparison of the associated benefits. Food Quality and Preference 2008, 19(5):452-464.
96. Verbeke W. Beliefs, attitude and behaviour towards fresh meat revisited after the Belgian dioxin crisis. Food Quality and Preference 2001, 12:489-498.
97. Verbeke W. Agriculture and the food industry in the information age. European Review of Agricultural Economics 2005, 32(3):347-368.
98. Verbeke W., Van Kenhove P. Impact of emotional stability and attitude on consumption decisions under risk. Journal of Health Communication 2002, 7(4):455-472.
99. Verbeke W., Ward R.W. Consumer interest in information cues denoting quality, traceability and origin: An application of ordered probit models to beef labels. Food Quality and Preference 2006, 17(6):453-467.
100. Verbeke W., Frewer L.J., Scholderer J., De Brabander H.F. Why consumers behave as they do with respect to food safety and risk information. Analytica Chimica Acta 2007, 586(1-2):2-7.
101. Viscusi W.K., Hamilton J.T. Are risk regulators rational? Evidence from hazardous waste cleanup decisions. The American Economic Review 1999, 89(4):1010-1027.
102. Viscusi W.K., Magat W.A., Huber J. An investigation of the rationality of consumer valuations of multiple health risks. The RAND Journal of Economics 1987, 18(4):465-479.
103. Vos E. EU food safety regulation in the aftermath of the BSE crisis. Journal of Consumer Policy 2000, 23:227-255.
104. Waddock S., Smith N. Corporate social responsibility audits: Doing well by doing good. Sloan Management Review 2000, 41(2):75-83.
105. Walls J., Pidgeon N., Weyman A., Horlick-Jones T. Critical trust: understanding lay perceptions of health and safety risk regulation. Health, Risk and Society 2004, 6(2):133-150.
106. Winston M. NGO strategies for promoting corporate social responsibility. Ethics and International Affairs 2002, 16(1):71-87.
107. Worsfold D. Consumer information on hygiene inspections of food premises. Journal of Food Service 2006, 17:23-31.