Gerontechnology acceptance by elderly Hong Kong Chinese: a senior technology acceptance model (STAM)

Ergonomics

Volumn 57, Issue 5, 2014, Pages 635-652

  Chen, Ke ^a   Chan, Alan Hoi Shou ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

facilitating conditions; gerontechnology; health and ability characteristics; Hong Kong Chinese; senior technology acceptance model

Indexed keywords

BEHAVIORAL RESEARCH; HEALTH; TECHNOLOGY;

ACCEPTANCE OF TECHNOLOGIES; ATTITUDINAL FACTORS; FACILITATING CONDITIONS; GERONTECHNOLOGY; HONG KONG CHINESE; QUESTIONNAIRE SURVEYS; TECHNOLOGY ACCEPTANCE; TECHNOLOGY ACCEPTANCE MODEL;

ACCEPTANCE TESTS;

AGE FACTORS; AGED; AGED, 80 AND OVER; ANXIETY; ATTITUDE; CHINA; CONSUMER BEHAVIOR; CROSS-SECTIONAL STUDIES; EDUCATIONAL STATUS; ETHNOLOGY; FEMALE; HEALTH STATUS; HONG KONG; HUMANS; MALE; MIDDLE AGED; MODELS, THEORETICAL; PSYCHOLOGY; QUESTIONNAIRES; SELF EFFICACY; SEX FACTORS; TECHNOLOGY;

AGE FACTORS; AGED; AGED, 80 AND OVER; ANXIETY; ATTITUDE; CHINA; CONSUMER BEHAVIOR; CROSS-SECTIONAL STUDIES; EDUCATIONAL STATUS; FEMALE; HEALTH STATUS; HONG KONG; HUMANS; MALE; MIDDLE AGED; MODELS, THEORETICAL; QUESTIONNAIRES; SELF EFFICACY; SEX FACTORS; TECHNOLOGY;

EID: 84901314273     PISSN: 00140139     EISSN: 13665847     Source Type: Journal    
DOI: 10.1080/00140139.2014.895855     Document Type: Article

References (74)

1. Agree, E. M., V. A.Freedman, J. C.Cornman, D. A.Wolf, and J. E.Marcotte. 2005. "Reconsidering Substitution in Long-Term Care: When Does Assistive Technology Take the Place of Personal Care?" Journals of Gerontology - Series B Psychological Sciences and Social Sciences60 (5): S272-S280.
2. Armbrüster, C., C.Sutter, and M.Ziefle. 2007. "Notebook Input Devices Put to the Age Test: The Usability of Trackpoint and Touchpad for Middle-Aged Adults." Ergonomics50 (3): 426-445.
3. Beydoun, M. A., and B. M.Popkin. 2005. "The Impact of Socio-Economic Factors on Functional Status Decline among Community-Dwelling Older Adults in China." Social Science and Medicine60 (9): 2045-2057.
4. Broady, T., A.Chan, and P.Caputi. 2010. "Comparison of Older and Younger Adults' Attitudes towards and Abilities with Computers: Implications for Training and Learning." British Journal of Educational Technology41 (3): 473-485. 10.1111/j.1467-8535.2008.00914.x.
5. Castle, N. G., and J.Engberg. 2004. "Response Formats and Satisfaction Surveys for Elders." Gerontologist44 (3): 358-367.
6. Chen, K., and A. H. S.Chan. 2013. "Use or Non-Use of Gerontechnology - A Qualitative Study." International Journal of Environmental Research and Public Health10 (10): 4645-4666. 10.3390/ijerph10104645.
7. Chen, K., and A. H. S.Chan. 2014. "Predictors of Gerontechnology Acceptance by Older Hong Kong Chinese." Technovation34 (2): 126-135. doi:10.1016/j.technovation.2013.09.010.
8. Cheong, Y. K., R. L.Shehab, and C.Ling. 2013. "Effects of Age and Psychomotor Ability on Kinematics of Mouse-Mediated Aiming Movement." Ergonomics1-15. 10.1080/00140139.2013.781682.
9. Clarkson, John. 2003. Inclusive Design: Design for the Whole Population. London: Springer.
10. Czaja, S. J., N.Charness, A. D.Fisk, C.Hertzog, S. N.Nair, W. A.Rogers, and J.Sharit. 2006. "Factors Predicting the Use of Technology: Findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE)." Psychology and Aging21 (2): 333-352.
11. Davis, F. D., R. P.Bagozzi, and P. R.Warshaw. 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models." Management Science35 (8): 982-1003.
12. Erber, J. T.2010. Aging and Older Adulthood. Vol. 2. Chichester: Wiley-Blackwell.
13. Farage, M. A., K. W.Miller, F.Ajayi, and D.Hutchins. 2012. "Design Principles to Accommodate Older Adults." Global Journal of Health Science4 (2): 2-25.
14. Fishbein, M., and I.Ajzen. 1975. Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research (Addison-Wesley Series in Social Psychology). Reading, MA: Addison-Wesley.
15. Fisk, A. D.2009. Designing for Older Adults: Principles and Creative Human Factors Approaches. Vol. 2 of Human Factors & Aging Series. Boca Raton, FL: CRC Press.
16. Gao, Q., D.Ebert, X.Chen, and Y.Ding. 2012. "Design of a Mobile Social Community Platform for Older Chinese People in Urban Areas." Human Factors and Ergonomics in Manufacturing19 (6): 1-24. doi:10.1002/hfm.20523.
17. Hair, Joseph F.2010. Multivariate Data Analysis. Vol. 7. Upper Saddle River, NJ: Prentice Hall.
18. Hickman, J. M., W. A.Rogers, and A. D.Fisk. 2007. "Training Older Adults to Use New Technology." The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences62 (Special Issue 1): 77-84.
19. Hong Kong Census and Statistics Department. 2013. Personal Computer and Internet Penetration. Thematic Household Survey - Report No. 50. Hong Kong: Census and Statistics Department of Hong Kong Special Administration Region. Accessed May 9, 2013. http://www.censtatd.gov.hk/hkstat/sub/sp120.jsp?productCode = C0000052.
20. Jeong, K. A., G.Salvendy, and R. W.Proctor. 2010. "Smart Home Design and Operation Preferences of Americans and Koreans." Ergonomics53 (5): 636-660.
21. John, C. P., and R.Coleman. 2013. Applied Ergonomics. "History of Inclusive Design in the UK." 10.1016/j.apergo.2013.03.002.
22. Johnson, D., J.Clarkson, and F.Huppert. 2010. "Capability Measurement for Inclusive Design." Journal of Engineering Design21 (2/3): 275-288. 10.1080/09544820903303464.
23. Kinsella, K. G., and H.Wan. 2009. An Aging World: 2008 International Population Reports. Washington, DC: US Census Bureau. Accessed May 9, 2013. http://www.census.gov/prod/2009pubs/p95-09-1.pdf.
24. Kohlbacher, F., C.Herstatt, and S.Tim. 2011. "Product Development for the Silver Market." In The Silver Market Phenomenon: Marketing and Innovation in the Aging Society, edited by CorneliusHerstatt, and FlorianKohlbacher, 3-13. Berlin: Springer.
25. Kuo, H. M., C. W.Chen, and C. H.Hsu. 2012. "A Study of a B2C Supporting Interface Design System for the Elderly." Human Factors and Ergonomics in Manufacturing & Service Industries22 (6): 528-540. 10.1002/hfm.20297.
26. Lam, J. C. Y., and M. K. O.Lee. 2006. "Digital Inclusiveness - Longitudinal Study of Internet Adoption by Older Adults." Journal of Management Information Systems22 (4): 177-206.
27. Langdon, P., D.Johnson, F.Huppert, and P. J.Clarkson. Forthcoming. "A Framework for Collecting Inclusive Design Data for the UK Population." Applied Ergonomics. 10.1016/j.apergo.2013.03.011.
28. Lee, B., Y.Chen, and L.Hewitt. 2011. "Age Differences in Constraints Encountered by Seniors in Their Use of Computers and the Internet." Computers in Human Behavior27 (3): 1231-1237.
29. Lesch, M. F., W. J.Horrey, M. S.Wogalter, and W. R.Powell. 2011. "Age-Related Differences in Warning Symbol Comprehension and Training Effectiveness: Effects of Familiarity, Complexity, and Comprehensibility." Ergonomics54 (10): 879-890.
30. Lesnoff-Caravaglia, Gari. 2007. Gerontechnology: Growing Old in a Technological Society. Springfield, IL: Charles C Thomas.
31. Leung, D. Y. P., Angela Y. M.Leung, and IrisChi. 2011. "An Evaluation of the Factor Structure of the Instrumental Activities of Daily Living Involvement and Capacity Scales of the Minimum Data Set for Home Care for Elderly Chinese Community Dwellers in Hong Kong." Home Health Care Services Quarterly30 (3): 147-159. 10.1080/01621424.2011.592421.
32. Leung, K. F., W. W.Wong, M. S. M.Tay, M. M. L.Chu, and S. S. W.Ng. 2005. "Development and Validation of the Interview Version of the Hong Kong Chinese WHOQOL-BREF." Quality of Life Research14 (5): 1413-1419.
33. Lim, C. S. C.2010. "Designing Inclusive ICT Products for Older Users: Taking into Account the Technology Generation Effect." Journal of Engineering Design21 (2/3): 189-206. 10.1080/09544820903317001.
34. Lin, C. I. C., W.Tang, and F. Y.Kuo. 2012. "'Mommy Wants to Learn the Computer': How Middle-Aged and Elderly Women in Taiwan Learn ICT through Social Support." Adult Education Quarterly62 (1): 73-90.
35. Lin, H., Y. L.Hsu, M. S.Hsu, and C. M.Cheng. 2013. "Development and Practice of a Telehealthcare Expert System (TES)." Telemedicine and e-Health19 (7): 549-556.
36. Malinowsky, C., L.Nygård, and A.Kottorp. 2011. "Psychometric Evaluation of a New Assessment of the Ability to Manage Technology in Everyday Life." Scandinavian Journal of Occupational Therapy18 (1): 26-35.
37. Marsh, H. W., K. T.Hau, and Z.Wen. 2004. "In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings." Structural Equation Modeling11 (3): 320-341.
38. Marshall, R., S.Cook, V.Mitchell, S.Summerskill, V.Haines, M.Maguire, R.Sims, D.Gyi, and K.Case. Forthcoming. "Design and Evaluation: End Users, User Datasets and Personas." Applied Ergonomics. doi:10.1016/j.apergo.2013.03.008.
39. McDowell, Ian. 2006. Measuring Health: A Guide to Rating Scales and Questionnaires. Vol. 3. Oxford: Oxford University Press.
40. Ministry of Internal Affairs Communications. 2011. Information and Communications in Japan: White Paper 2011. Tokyo: Economic Research Office, General Policy Division, Information and Communications Policy Bureau. Accessed May 9, 2013. http://www.soumu.go.jp/johotsusintokei/whitepaper/eng/WP2011/2011-index.html.
41. Mitzner, T. L., J. B.Boron, C. B.Fausset, A. E.Adams, N.Charness, S. J.Czaja, K.Dijkstra, A. D.Fisk, W. A.Rogers, and J.Sharit. 2010. "Older Adults Talk Technology: Technology Usage and Attitudes." Online Interactivity: Role of Technology in Behavior Change26 (6): 1710-1721. 10.1016/j.chb.2010.06.020.
42. Nayak, L. U. S., L.Priest, and A. P.White. 2010. "An Application of the Technology Acceptance Model to the Level of Internet Usage by Older Adults." Universal Access in the Information Society9 (4): 367-374. doi:10.1007/s10209-009-0178-8.
43. Nelson, E. A., and D.Dannefer. 1992. "Aged Heterogeneity: Fact or Fiction? The Fate of Diversity in Gerontological Research." Gerontologist32 (1): 17-23.
44. O'Brien, M. A., W. A.Rogers, and A. D.Fisk. 2012. "Understanding Age and Technology Experience Differences in Use of Prior Knowledge for Everyday Technology Interactions." ACM Transactions on Accessible Computing4 (2)
45. Office for National Statistics. 2013. Internet Access Quarterly Update. Accessed May 9, 2013. http://www.ons.gov.uk/ons/rel/rdit2/internet-access-quarterly-update/2012-q4/stb-ia-2012-q4.html#tab-Age.
46. Olson, K. E., M. A.O'Brien, W. A.Rogers, and N.Charness. 2011. "Diffusion of Technology: Frequency of Use for Younger and Older Adults." Ageing International36 (1): 123-145.
47. Ownby, R. L., S. J.Czaja, D.Loewenstein, and M.Rubert. 2008. "Cognitive Abilities that Predict Success in a Computer-Based Training Program." Gerontologist48 (2): 170-180.
48. Pan, S., and M.Jordan-Marsh. 2010. "Internet Use Intention and Adoption among Chinese Older Adults: From the Expanded Technology Acceptance Model Perspective." Computers in Human Behavior26 (5): 1111-1119.
49. Petrocelli, J. V.2003. "Hierarchical Multiple Regression in Counseling Research: Common Problems and Possible Remedies." Measurement and Evaluation in Counseling and Development36 (1): 9-22.
50. Pew Internet and American Life Project. 2012. "Who's Online: Internet User Demographics." http://pewinternet.org/Trend-Data-(Adults)/Whos-Online.aspx.
51. Population Census Office. 2013. 2011 Population Census Thematic Report: Older Persons. Hong Kong: Census and Statistics Department of Hong Kong Special Administration Region. Accessed May 22, 2011. http://www.census2011.gov.hk/pdf/older-persons.pdf.
52. Pressler, K. A., and K. F.Ferraro. 2010. "Assistive Device Use as a Dynamic Acquisition Process in Later Life." Gerontologist50 (3): 371-381.
53. Preston, C. C., and A. M.Colman. 2000. "Optimal Number of Response Categories in Rating Scales: Reliability, Validity, Discriminating Power, and Respondent Preferences." Acta Psychologica104 (1): 1-15.
54. Ramon-Jeronimo, M. A., B.Peral, and Gaitan J.Arenas. 2013. "Elderly Persons and Internet Use." Social Science Computer Review31 (4): 389-403. 10.1177/0894439312473421.
55. Rogers, W. A., M. A.O'Brien, and A. D.Fisk. 2013. "Cognitive Engineering to Support Successful Aging." In The Oxford Handbook of Cognitive Engineering, edited by J. D.Lee and A.Kirlik, 286-301. Oxford: Oxford University Press.
56. Rosenberg, L., L.Nygård, and A.Kottorp. 2009. "Everyday Technology Use Questionnaire: Psychometric Evaluation of a New Assessment of Competence in Technology Use." OTJR Occupation, Participation and Health29 (2): 52-62.
57. Ryu, M. H., S.Kim, and E.Lee. 2009. "Understanding the Factors Affecting Online Elderly User's Participation in Video UCC Services." Computers in Human Behavior25 (3): 619-632. 10.1016/j.chb.2008.08.013.
58. Schepers, J., and M.Wetzels. 2007. "A Meta-Analysis of the Technology Acceptance Model: Investigating Subjective Norm and Moderation Effects." Information and Management44 (1): 90-103.
59. Scott, J. E., and S.Walczak. 2009. "Cognitive Engagement with a Multimedia ERP Training Tool: Assessing Computer Self-Efficacy and Technology Acceptance." Information and Management46 (4): 221-232.
60. Šumak, Boštjan, MarjanHeričko, and MajaPušnik. 2011. "A Meta-Analysis of e-Learning Technology Acceptance: The Role of User Types and e-Learning Technology Types." Computers in Human Behavior27 (6): 2067-2077. 10.1016/j.chb.2011.08.005.
61. Teh, P. L., and C. C.Yong. 2011. "Knowledge Sharing in Is Personnel: Organizational Behavior's Perspective." Journal of Computer Information Systems51 (4): 11-21.
62. Teh, P. L., C. C.Yong, C. W.Chong, and S. Y.Yew. 2011. "Do the Big Five Personality Factors Affect Knowledge Sharing Behaviour? A Study of Malaysian Universities." Malaysian Journal of Library and Information Science16 (1): 47-62.
63. Tenneti, R., D.Johnson, L.Goldenberg, R. A.Parker, and F. A.Huppert. 2012. "Towards a Capabilities Database to Inform Inclusive Design: Experimental Investigation of Effective Survey-Based Predictors of Human-Product Interaction." Applied Ergonomics43 (4): 713-726. doi:10.1016/j.apergo.2011.11.005.
64. United Nations. 2013. "World Population Prospects: The 2012 Revision, On-line Database." Accessed May 22, 2011. http://esa.un.org/unpd/wpp/index.htm.
65. Venkatesh, V., M. G.Morris, G. B.Davis, and F. D.Davis. 2003. "User Acceptance of Information Technology: Toward a Unified View." MIS Quarterly: Management Information Systems27 (3): 425-478.
66. Wagner, N., K.Hassanein, and M.Head. 2010. "Computer Use by Older Adults: A Multi-Disciplinary Review." Computers in Human Behavior26 (5): 870-882.
67. Waller, S., M.Bradley, I.Hosking, and P. J.Clarkson. Forthcoming. "Making the Case for Inclusive Design." Applied Ergonomics. doi:10.1016/j.apergo.2013.03.012.
68. Wee, H. L., K. Y.Fong, C.Tse, D.Machin, Y. B.Cheung, N.Luo, and J.Thumboo. 2008. "Optimizing the Design of Visual Analogue Scales for Assessing Quality of Life: A Semi-Qualitative Study among Chinese-Speaking Singaporeans." Journal of Evaluation in Clinical Practice14 (1): 121-125.
69. Werner, J. M., M.Carlson, M.Jordan-Marsh, and F.Clark. 2011. "Predictors of Computer Use in Community-Dwelling, Ethnically Diverse Older Adults." Human Factors53 (5): 431-447.
70. Wong, E., J.Woo, E.Hui, and S. C.Ho. 2004. "Examination of the Philadelphia Geriatric Morale Scale as a Subjective Quality-of-Life Measure in Elderly Hong Kong Chinese." Gerontologist44 (3): 408-417.
71. Wu, H. C.2011. "Electronic Paper Display Preferred Viewing Distance and Character Size for Different Age Groups." Ergonomics54 (9): 806-814.
72. Wu, J., and X.Lu. 2013. "Effects of Extrinsic and Intrinsic Motivators on Using Utilitarian, Hedonic, and Dual-Purposed Information Systems: A Meta-Analysis." Journal of the Association of Information Systems14 (3): 153-191.
73. Xie, B.2007a. "Information Technology Education for Older Adults as a Continuing Peer-Learning Process: A Chinese Case Study." Educational Gerontology33 (5): 429-450. 10.1080/03601270701252872.
74. Xie, B.2007b. "Older Chinese, the Internet, and Well-Being." Care Management Journals8 (1): 33-38.