Use or non-use of gerontechnology-A qualitative study

International Journal of Environmental Research and Public Health

Volumn 10, Issue 10, 2013, Pages 4645-4666

  Chen, Ke ^a   Chan, Alan Hoi Shou ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Attitudes; Barriers; Facilitators; Gerontechnology; Individual and group interviews

Indexed keywords

ATTITUDINAL SURVEY; ELDERLY CARE; HEALTH CARE; HEALTH GEOGRAPHY; HEALTH RISK; HEALTH SERVICES; PLANNING METHOD; QUALITATIVE ANALYSIS; TECHNOLOGY ADOPTION;

ADDICTION; ADULT; AGED; ARTICLE; ATTITUDE TO HEALTH; COMPUTER PROGRAM; ELDERLY CARE; EXPECTATION; FEMALE; FUNCTIONAL STATUS; GERONTECHNOLOGY; GERONTOLOGY; HEALTH CARE ACCESS; HEALTH CARE COST; HEALTH CARE UTILIZATION; HEALTH HAZARD; HEALTH STATUS; HONG KONG; HUMAN; INTERVIEW; MALE; MEDICAL TECHNOLOGY; PERSONAL EXPERIENCE; QUALITATIVE RESEARCH; SOCIAL ISOLATION; SOCIAL PROBLEM;

CHINA; HONG KONG;

AGED; AGED, 80 AND OVER; AGING; ATTITUDE; FEMALE; FOCUS GROUPS; HEALTH SERVICES NEEDS AND DEMAND; HONG KONG; HUMANS; MALE; MIDDLE AGED; RESEARCH DESIGN; TECHNOLOGY;

EID: 84885101420     PISSN: 16617827     EISSN: 16604601     Source Type: Journal    
DOI: 10.3390/ijerph10104645     Document Type: Article

References (53)

1. World Population Prospects: The 2012 Revision, On-Line Database. Available online: http://esa.un.org/wpp/unpp/panel_indicators.htm (accessed on 16 August 2013).
2. The 2013-14 Budget. Available online: http://www.budget.gov.hk/2013/eng/budget27.html (accessed on 16 August 2013).
3. Tchoe, B.; Nam, S. Aging risk and health care expenditure in Korea. Int. J. Environ. Res. Public Health 2010, 7, 3235-3254.
4. Lee, W.K.; Kwok, H.K. Differences in expectations and patterns of informal support for older persons in Hong Kong: Modification to filial piety. Ageing Int. 2005, 30, 188-206.
5. Pappa, E.; Kontodimopoulos, N.; Papadopoulos, A.; Tountas, Y.; Niakas, D. Investigating unmet health needs in primary health care services in a representative sample of the Greek population. Int. J. Environ. Res. Public Health 2013, 10, 2017-2027.
6. Grönvall, E.; Kyng, M. On participatory design of home-based healthcare. Cogn. Tech. Work 2012, doi:10.1007/s10111-012-0226-7.
7. Correa, G.; Miquel, D. Care networking: A study of technical mediations in a home telecare service. Int. J. Environ. Res. Public Health 2013, 10, 3072-3088.
8. Kamel Boulos, M.N.; Lou, R.C.; Anastasiou, A.; Nugent, C.D.; Alexandersson, J.; Zimmermann, G.; Cortes, U.; Casas, R. Connectivity for healthcare and well-being management: Examples from six European projects. Int. J. of Environ. Res. Public Health 2009, 6, 1947-1971.
9. Lesnoff-Caravaglia, G. Gerontechnology: Growing Old in a Technological Society, 1st ed.; Charles C Thomas Publisher LTD.: Springfield, IL, USA, 2007.
10. Lai, C.K.Y.; Chung, J.C.C.; Leung, N.K.L.; Wong, J.C.T.; Mak, D.P.S. A survey of older Hong Kong people's perceptions of telecommunication technologies and telecare devices. J. Telemed. Telecare 2010, 16, 441-446.
11. Lin, C.I.C.; Tang, W.; Kuo, F.Y. "Mommy wants to learn the computer": How middle-aged and elderly women in Taiwan learn ICT through social support. Adult Educ. Q. 2012, 62, 73-90.
12. Wagner, N.; Hassanein, K.; Head, M. Computer use by older adults: A multi-disciplinary review. Comput. Hum. Behav. 2010, 26, 870-882.
13. Chen, K.; Chan, A.H.S. The ageing population of China and a review of gerontechnology. Gerontechnology 2011, 10, 63-71.
14. Broady, T.; Chan, A.; Caputi, P. Comparison of older and younger adults' attitudes towards and abilities with computers: Implications for training and learning. Br. J. Educ. Technol. 2010, 41, 473-485.
15. Thematic household survey-Report No. 50. Available online: http://www.censtatd.gov.hk/ hkstat/sub/sp120.jsp?productCode=C0000052 (accessed on 18 June 2013).
16. Olson, K.E.; O'Brien, M.A.; Rogers, W.A.; Charness, N. Diffusion of technology: Frequency of use for younger and older adults. Ageing Int. 2011, 36, 123-145.
17. Fishbein, M.; Ajzen, I. Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research; Addison-Wesley: Reading, MA, USA, 1975.
18. Davis, F.D.; Bagozzi, R.P.; Warshaw, P.R. User acceptance of computer technology: A comparison of two theoretical models. Manag. Sci. 1989, 35, 982-1003.
19. Venkatesh, V.; Davis, F.D. Theoretical extension of the technology acceptance model: Four longitudinal field studies. Manag. Sci. 2000, 46, 186-204.
20. Venkatesh, V.; Morris, M.G.; Davis, G.B.; Davis, F.D. User acceptance of information technology: Toward a unified view. MIS Q. 2003, 27, 425-478.
21. Chung, J.E.; Park, N.; Wang, H.; Fulk, J.; Mclaughlin, M. Age differences in perceptions of online community participation among non-users: An extension of the technology acceptance model. Comput. Hum. Behav. 2010, 26, 1674-1684.
22. Braun, M.T. Obstacles to social networking website use among older adults. Comput. Hum. Behav. 2013, 29, 673-680.
23. Ryu, M.H.; Kim, S.; Lee, E. Understanding the factors affecting online elderly user's participation in video UCC services. Comput. Hum. Behav. 2009, 25, 619-632.
24. Lagana, L. Enhancing the attitudes and self-efficacy of older adults toward computers and the internet: Results of a pilot study. Educ. Gerontology 2008, 34, 831-843.
25. Holden, R.J. Cognitive performance-altering effects of electronic medical records: An application of the human factors paradigm for patient safety. Cogn. Tech. Work 2011, 13, 11-29.
26. Van Westrenen, F. Cognitive work analysis and the design of user interfaces. Cogn. Tech. Work 2011, 13, 31-42.
27. Pan, S.; Jordan-Marsh, M. Internet use intention and adoption among Chinese older adults: From the expanded technology acceptance model perspective. Comput. Hum. Behav. 2010, 26, 1111-1119.
28. Scott, J.E.; Walczak, S. Cognitive engagement with a multimedia ERP training tool: Assessing computer self-efficacy and technology acceptance. Inf. Manag. 2009, 46, 221-232.
29. Venkatesh, V.; Brown, S.A. A longitudinal investigation of personal computers in homes: Adoption determinants and emerging challenges. MIS Q. 2001, 25, 71-102.
30. Melenhorst, A.S.; Rogers, W.A.; Bouwhuis, D.G. Older adults' motivated choice for technological innovation: Evidence for benefit-driven selectivity. Psychol. Aging 2006, 21, 190-195.
31. Werner, J.M.; Carlson, M.; Jordan-Marsh, M.; Clark, F. Predictors of computer use in community-dwelling, ethnically diverse older adults. Hum. Factors 2011, 53, 431-447.
32. Johnson, R.; Kent, S. Designing universal access: Web-applications for the elderly and disabled. Cogn. Tech. Work 2007, 9, 209-218.
33. Lee, W.I.; Chiu, Y.T.; Liu, C.C.; Chen, C.Y. Assessing the effects of consumer involvement and service quality in a self-service setting. Hum. Factors Ergonomics Manuf. Serv. Ind. 2011, 21, 504-515.
34. Mitzner, T.L.; Boron, J.B.; Fausset, C.B.; Adams, A.E.; Charness, N.; Czaja, S.J.; Dijkstra, K.; Fisk, A.D.; Rogers, W.A.; Sharit, J. Older adults talk technology: Technology usage and attitudes. Comput. Hum. Behav. 2010, 26, 1710-1721.
35. O'Brien, M.A.; Rogers, W.A.; Fisk, A.D. Understanding age and technology experience differences in use of prior knowledge for everyday technology interactions. ACM Trans. Access. Comput. 2012, doi:10.1145/2141943.2141947.
36. Coenen, M.; Stamm, T.A.; Stucki, G.; Cieza, A. Individual interviews and focus groups in patients with rheumatoid arthritis: A comparison of two qualitative methods. Qual. Life Res. 2012, 21, 359-370.
37. Walsh, K.; Callan, A. Perceptions, preferences, and acceptance of information and communication technologies in older-adult community care settings in Ireland: A case-study and ranked-care program analysis. Ageing Int. 2011, 36, 102-122.
38. Rosenberg, L.; Kottorp, A.; Nygård, L. Readiness for technology use with people with dementia: The perspectives of significant others. J. Appl. Gerontology 2012, 31, 510-530.
39. Flick, U. The Sage Qualitative Research Kit; SAGE Publications: Los Angeles, CA, USA, 2007.
40. Mason, M. Sample size and saturation in PhD studies using qualitative interviews. Forum Qual. Soc. Res. 2010, 11, 3:1-3:19.
41. Van Bronswijk, J.E.M.H.; Bouma, H.; Fozard, J.L. Technology for quality of life: An enriched taxonomy. Gerontechnology 2002, 2, 168-172.
42. Cross, K.P. Adults as Learners: Increasing Participation and Facilitating Learning; Jossey-Bass: San Francisco, CA, USA, 1981.
43. Lesch, M.F.; Horrey, W.J.; Wogalter, M.S.; Powell, W.R. Age-related differences in warning symbol comprehension and training effectiveness: Effects of familiarity, complexity, and comprehensibility. Ergonomics 2011, 54, 879-890.
44. Docampo Rama, M.; de Ridder, H.; Bouma, H. Technology generation and age in using layered user interfaces. Gerontechnology 2001, 1, 25-40.
45. Pillemer, K.; Meador, R.H.; Teresi, J.A.; Chen, E.K.; Henderson, C.R.; Lachs, M.S.; Boratgis, G.; Silver, S.; Eimicke, J.P. Effects of electronic health information technology implementation on nursing home resident outcomes. J. Aging Health 2012, 24, 92-112.
46. Ham, D.H. A model-based framework for classifying and diagnosing usability problems. Cogn. Tech. Work 2013, doi:10.1007/s10111-013-0267-6.
47. Lam, J.C.Y.; Lee, M.K.O. Digital inclusiveness-Longitudinal study of internet adoption by older adults. J. Manage. Inf. Syst. 2006, 22, 177-206.
48. Lam, J.; Lee, M. Bridging the Digital Divide-The Roles of Internet Self-Efficacy towards Learning Computer and the Internet among Elderly in Hong Kong, China. In Proceedings of the 38th Annual Hawaii International Conference on System Sciences, Waikoloa, HI, USA, 3-6 January 2005.
49. Tse, M.M.Y.; Choi, K.C.Y.; Leung, R.S.W. E-health for older people: The use of technology in health promotion. CyberPsychology Behav. 2008, 11, 475-479.
50. Pommeranz, A.; Wiggers, P.; Brinkman, W.P.; Jonker, C.M. Social acceptance of negotiation support systems: Scenario-based exploration with focus groups and online survey. Cogn. Tech. Work 2012, 14, 299-317.
51. Yan, J.; Sorenson, R.L. The influence of Confucian ideology on conflict in Chinese family business. Int. J. Cross Cult. Manag. 2004, 4, 5-17.
52. Xie, B. Information technology education for older adults as a continuing peer-learning process: A Chinese case study. Educ. Gerontology 2007, 33, 429-450.
53. Hu, P.J.H.; Clark, T.H.K.; Ma, W.W. Examining technology acceptance by school teachers: A longitudinal study. Inf. Manag. 2003, 41, 227-241.