What a rude E-mail! examining the differential effects of incivility versus support on mood, energy, engagement, and performance in an online context

Journal of Occupational Health Psychology

Volumn 18, Issue 3, 2013, Pages 297-309

  Giumetti, Gary W ^a,c   Hatfield, Andrea L ^b   Scisco, Jenna L ^a,d   Schroeder, Amber N ^a,e   Muth, Eric R ^a   Kowalski, Robin M ^a  

^a CLEMSON UNIVERSITY   (United States)

^b OHIO WESLEYAN UNIVERSITY   (United States)

^c QUINNIPIAC UNIVERSITY   (United States)

^d U S ARMY RESEARCH INSTITUTE OF ENVIRONMENTAL MEDICINE   (United States)

^e WESTERN KENTUCKY UNIVERSITY   (United States)

Author keywords

Cardiac activity; Engagement; Online communication; Task performance; Workplace cyber incivility

Indexed keywords

ADULT; AFFECT; ARTICLE; BEHAVIOR; BURNOUT; E-MAIL; EMPLOYEE; ENERGY; FEMALE; HEART CONTRACTION; HUMAN; INTERNET; MALE; MOOD; PRIORITY JOURNAL; TASK PERFORMANCE; TURNOVER TIME; WORK; WORKPLACE;

AFFECT; BURNOUT, PROFESSIONAL; CONFLICT (PSYCHOLOGY); ELECTRONIC MAIL; FEMALE; HEART RATE; HUMANS; INTERPERSONAL RELATIONS; MALE; SOCIAL SUPPORT; TASK PERFORMANCE AND ANALYSIS; WORKPLACE; YOUNG ADULT;

EID: 84893516960     PISSN: 10768998     EISSN: 19391307     Source Type: Journal    
DOI: 10.1037/a0032851     Document Type: Article

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