What does team-member exchange bring to the party? A meta-analytic review of team and leader social exchange

Journal of Organizational Behavior

Volumn 35, Issue 2, 2014, Pages 273-295

  Banks, George C ^a   Batchelor, John H ^b   Seers, Anson ^c   O'Boyle, Ernest H ^d   Pollack, Jeffrey M ^e   Gower, Kim ^f  

^a LONGWOOD UNIVERSITY   (United States)

^b UNIVERSITY OF WEST FLORIDA   (United States)

^c VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

^d UNIVERSITY OF IOWA   (United States)

^e UNIVERSITY OF RICHMOND   (United States)

^f VIRGINIA STATE UNIVERSITY   (United States)

Author keywords

Job performance; Job satisfaction; Leader member exchange (LMX); Organizational commitment; Social exchange theory; Team member exchange (TMX); Turnover intentions

Indexed keywords

EID: 84893015828     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.1885     Document Type: Article

References (105)

1. Anand, S., Vidyarthi, P. R., Liden, R. C., & Rousseau, D. R. (2010). Good citizens in poor quality relationships: Idiosyncratic deals as a substitute for relationship quality. Academy of Management Journal, 53, 970-988.
2. Andrews, M. C., Kacmar, K. M., & Harris, K. J. (2009). Got political skill? The impact of justice on the importance of political skill for job performance. Journal of Applied Psychology, 94, 1427-1437. DOI:10.1037/a0017154. Supplemented via personal communication
3. B. E., & Johnson, S. A. (2001). Which hat to wear? The relative salience of multiple identities in organizational contexts. In M. A. Hogg & D. J. Terry (Eds.), Social identity processes in organizational contexts (pp. 31-48). Philadelphia, PA: Psychology.
4. B. J., Jung, D. I., Murry, W., & Sivasubramaniam, N. (1996). Building highly developed teams: Focusing on shared leadership processes, efficacy, trust, and performance. In M. M. Beyerlein, D. A. Johnson, & S. T. Beyerlein (Eds.), Advances in interdisciplinary studies of work teams (Vol. 3, pp. 173-209). Greenwich, CT: JAI Press.
5. G. C., & McDaniel, M. A. (2011). The kryptonite of evidence-based I-O psychology. Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 40-44. DOI:10.1111/j.1754-9434.2010.01292.x
6. G. C., Kepes, S., & McDaniel, M. A. (2012). Publication bias: A call for improved meta-analytic practice in the organizational sciences. International Journal of Selection and Assessment, 20, 182-196. DOI:10.1111/j.1468-2389.2012.00591.x
7. J., Weber, T., & Kelloway, E. K. (1996). Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. Journal of Applied Psychology, 81, 827-832. DOI:10.1037/0021-9010.81.6.827
8. Baugh, S. G., & Graen, G. B. (1997). Effects of team gender and racial composition on perceptions on team performance in cross-functional teams. Group & Organization Management, 22, 366-283. DOI:10.1177/1059601197223004
9. D. J., Corey, D. M., & Dunlap, W. P. (2002). On the bias of Huffcutt and Arthur's (1995) procedure for identifying outliers in the meta-analysis of correlations. Journal of Applied Psychology, 87, 583-589. DOI: 10.1037/0021-9010.87.3.583
10. C. B., & Mazumdar, M. (1994). Operating characteristics of a rank correlation test for publication bias. Biometrics, 50, 1088-1101. DOI:10.2307/2533446
11. J. B., Armenakis, A. A., Feild, H. S., Giles, W. F., & Walker, H. J. (2007). Leader-member social exchange (LMSX): Development and validation of a scale. Journal of Organizational Behavior, 28, 979-1003.
12. R. A., & Hitt, M. A. (1995). The new competitive landscape. Strategic Management Journal, 16, 7-19. DOI:10.1002/smj.4250160915
13. N. R., Croson, R. T. A., & Dawes, R. M. (2002). Swift neighbors and persistent strangers: A cross-cultural investigation of trust and reciprocity in social exchange. The American Journal of Sociology, 108, 168-206. DOI:10.1086/344546
14. Chang, C. (2005). Investigating leader-member exchange and team-member exchange as moderators of the relationship between transformational leadership practices and team effectiveness (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3191366).
15. J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Erlbaum.
16. S., Gaddis, B., & Helton-Fauth, W. (2002). A closer look at the role of emotions in transformational and charismatic leadership. In B. J. Avolio & F. J. Yammarino (Eds.), Transformational and charismatic leadership (pp. 255-283). Amsterdam: Elsevier.
17. D. V., Gronn, P., & Salas, E. (2006). Leadership in team-based organizations: On the threshold of a new era. The Leadership Quarterly, 17, 211-216.
18. E. C., Bell, S. T., & Belohlav, J. A. (2011). The power of "we": Effects of psychological collectivism on team performance over time. Journal of Applied Psychology, 96, 247-262. DOI:10.1037/a0020929
19. Dolden, S. A. (2001). An examination of the moderating role of perceived support for innovation on leader-member exchange, team-member exchange, and individual-level work outcomes (Doctoral dissertation). Available from ProQuest Dissertations (AAT 140617).
20. J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., & Ferris, G. R. (2012). A meta-analysis of antecedents and consequences of leader-member-exchange: Integrating the past with an eye toward the future. Journal of Management, 38, 1715-1759. DOI:10.1177/0149206311415280
21. S. J. (2005). The trim and fill method. In H. R. Rothstein, A. J. Sutton, & M. Borenstein (Eds.), Publication bias in meta analysis: Prevention, assessment and adjustments. Chichester, UK: Wiley.
22. M., Smith, G. D., Schneider, M., & Minder, C. (1997). Bias in meta-analysis detected by a simple, graphical test. British Medical Journal, 315, 629-634.
23. R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500-507. DOI:10.1037/0021-9010.71.3.500
24. Ford, L. R., & Seers, A. (2006). Relational leadership and team climates: Pitting differentiation versus agreement. The Leadership Quarterly, 17, 258-270. DOI:10.1016/j.leaqua.2006.02.005. Supplemented via personal communication
25. Frazier, M. L. (2009). Voice climate in organizations: A group level examination of antecedents and performance outcomes. (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3372166).
26. C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82, 827-844. DOI:10.1037/0021-9010.82.6.827
27. J. W., & Guba, E. G. (1954). Role, role conflict, and effectiveness: An empirical study. American Sociological Review, 19, 164-175. DOI:10.2307/2088398
28. Golden, T. D. (2006). The role of relationships in understanding telecommuter satisfaction. Journal of Organizational Behavior, 27, 319-340. DOI:10.1002/job.369
29. G. B. (1976). Role making processes within complex organizations. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology. Chicago, IL: Rand McNally.
30. G. B., & Cashman, J. F. (1975). A role-making model of leadership in formal organizations: A developmental approach. In J. G. Hunt & L. L. Larson (Eds.), Leadership frontiers. Kent, OH: Comparative Administration Research Institute, Kent State University.
31. G. B., & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (pp. 175-208). Greenwich, CT: JAI Press.
32. G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6, 219-247. DOI:10.1016/1048-9843(95)90036-5
33. G. B., Cashman, J. F., Ginsburgh, S., & Schiemann, W. (1977). Effects of linking-pin quality upon the quality of working life of lower participants: A longitudinal investigation of the managerial understructure. Administrative Science Quarterly, 22, 491-504. DOI:10.2307/2392185
34. L. V., & Vevea, J. L. (2005). Selection methods approaches. In H. R. Rothstein, A. J. Sutton, & M. Borenstein (Eds.), Publication bias in meta analysis: Prevention, assessment, and adjustments (pp. 145-174). West Sussex, UK: Wiley.
35. Hellman, C. M., Witt, L. A., & Hilton, T. F. (1993). Factors associated with continuance commitment to FAA matrix teams. Federal Aviation Administration Washington DC Office of Aviation Medicine.
36. D. J., Liden, R. C., Glibkowski, B. C., & Chaudhry, A. (2009). LMX differentiation: A multilevel review and examination of its antecedents and outcomes. The Leadership Quarterly, 20, 517-534. DOI:10.1016/j.leaqua.2009.04.003
37. J. P., Thompson, S. G., Deeks, J. J., & Altman, D. G. (2003). Measuring inconsistency in meta-analyses. British Medical Journal, 327, 557-560. DOI:10.1136/bmj.327.7414.557
38. M., & Wagner, S. M. (2005). Buyer-supplier collaboration in product development projects. Journal of Management, 31, 530-548. DOI:10.1177/0149206304272291
39. A. I., & Arthur, W. (1995). Development of a new outlier statistic for meta-analytic data. Journal of Applied Psychology, 80, 327-334. DOI:10.1037/0021-9010.80.2.327
40. J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings. Newbury Park, CA: Sage.
41. R., Nahrgang, J. D., & Morgeson, F. P. (2007). Leader-member exchange and citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 92, 269-277. DOI:10.1037/0021-9010.92.1.269
42. T. O. (1970). Leadership and exchange in formal organizations. Alexandria, VA: Human Resources Research Organization.
43. J. W. (2000). A heuristic method for estimating the relative weight of predictor variables in multiple regression. Multivariate Behavioral Research, 35, 1-19. DOI:10.1207/S15327906MBR3501_1
44. J. W. (2001). Computer program exchange: Rweight: Computing the relative weight of predictors in a regression. Applied Psychological Measurement, 25, 342.
45. J. W., & LeBreton, J. M. (2004). History and use of relative importance indices in organizational research. Organizational Research Methods, 7, 238-257. DOI:10.1177/1094428104266510
46. M. H., Feild, H. S., & Armenakis, A. A. (2002). The relationship of group process variables and team performance: A team-level analysis in a field setting. Small Group Research, 33, 121-150. DOI:10.1177/104649640203300104
47. Kamdar, D., & Van Dyne, L. V. (2007). The joint effects of personality and workplace social exchange relationships in predicting task performance and citizenship performance. Journal of Applied Psychology, 92, 1286-1298. DOI:10.1037/0021-9010.92.5.1286
48. S., Banks, G. C., McDaniel, M. A., & Whetzel, D. L. (2012). Publication bias in the organizational sciences. Organizational Research Methods, 15, 624-662. DOI:10.1177/1094428112452760
49. S., McDaniel, M. A., Brannick, M. T., & Banks, G. C. (2013). Meta-analytic reviews in the organizational sciences: Two meta-analytic schools on the way to MARS. Journal of Business and Psychology, 28, 123-142.
50. S., Banks, G. C., & oh, I-S. (2012). Avoiding bias in publication bias research: The value of null findings. Journal of Business and Psychology. DOI:10.1007/s10869-012-9279-0
51. L. C. (2000). A network of working relationships and its influence on individual job outcomes (Doctoral dissertation). Available from ProQuest Dissertations (AAT NQ53060).
52. Keup, L., Bruning, N. S., & Seers, A. (2004). Members, leaders, and the team: Extending LMX to co-worker relationships. Administrative Sciences Association of Canada Annual Meeting, Quebec City, pp. 1-15.
53. W. C., & Mauborgne, R. A. (1993). Procedural justice, attitudes, and subsidiary top management compliance with multinationals' corporate strategic decisions. Academy of Management Journal, 36, 502-526. DOI:10.2307/256590
54. Ko, J. (2005). Impact of leadership and team members' individualism-collectivism on team processes and outcomes: A leader-member exchange perspective (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3178416).
55. S. W. J., Gully, S. M., Salas, E., & Cannon-Bowers, J. A. (1996). Team leadership and development: Theory, principles, and guidelines for training leaders and teams. Advances in Interdisciplinary Studies of Work Teams, 3, 253-291.
56. Lam, T. (2003). Leader-member exchange and team-member exchange: The roles of moderators in new employees' socialization. Journal of Hospitality & Tourism Research, 27, 48-68. DOI:10.1177/1096348002238880
57. R. S. (2008). Integration and extension of leader-member exchange and organizational justice at individual and group-levels of analysis (Unpublished doctoral dissertation). Virginia Polytechnic Institute and State University, Blacksburg, VA.
58. J. M., Hargis, M. B., Griepentrog, B., Oswald, F. L., & Ployhart, R. E. (2007). A multidimensional approach for evaluating variables in organizational research and practice. Personnel Psychology, 60, 475-498. DOI:10.1111/j.1744-6570.2007.00080.x
59. T. W., & Mowday, R. T. (1987). Voluntarily leaving an organization: An empirical investigation of Steers and Mowday's model of turnover. Academy of Management Journal, 30, 721-743. DOI:10.2307/256157
60. H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9, 370-390. DOI:10.2307/2391032
61. Liao, H., Liu, D., & Loi, R. (2010). Looking at both sides of the social exchange coin: A social cognitive perspective on the joint effects of relationship quality and differentiation on creativity. Academy of Management Journal, 53, 1090-1109. DOI:10.5465/AMJ.2010.54533207
62. Liao, F.-Y., Yang, L.-Q., Wang, M., Drown, D., & Shi, J. (in press). Team-member exchange and work engagement: Does personality make a difference? Journal of Business and Psychology. DOI:10.1007/s10869-012-9266-5
63. R. C., & Maslyn, J. M. (1993). Scale development for a multidimensional measure of leader-member exchange. Paper presented at the Annual Meeting of the Academy of Management, Atlanta, GA.
64. R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Management, 22, 43-72. DOI:10.1016/S0149-2063(99)80053-1
65. Liden, R. C., Wayne, S. J., & Sparrowe, R. T. (2000). An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships, and work outcomes. Journal of Applied Psychology, 85, 407-416. DOI:10.1037/0021-9010.85.3.407
66. Major, D. A., Kozlowski, S. W., Chao, G. T., & Gardner, P. D. (1995). A longitudinal investigation of newcomer expectations, early socialization outcomes, and the moderating effects of role development factors. Journal of Applied Psychology, 80, 418-431. DOI:10.1037/0021-9010.80.3.418
67. Mehta, A. (2009). Examining the role of personal, social exchange, and contextual fit variables in employee work outcomes under continuous change: A field investigation (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3386211).
68. J. R., & DeChurch, L. A. (2009). Information sharing and team performance: A meta-analysis. Journal of Applied Psychology, 94, 535-546. DOI:10.1037/a0013773
69. J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences Journal of Vocational Behavior, 61, 20-52. DOI:10.1006/jvbe.2001.1842
70. F. P., Mumford, T. V., & Campion, M. A. (2005). Coming full circle: Using research and practice to address 27 questions about 360-degree feedback programs. Consulting Psychology Journal: Practice and Research, 57, 196-209. DOI:10.1037/1065-9293.57.3.196
71. Muñoz-Doyague, M. F., & Nieto, M. (2012). Individual creativity performance and the quality of interpersonal relationships. Industrial Management & Data Systems, 112. DOI:10.1108/02635571211193671
72. K. R., & DeShon, R. (2000). Interrater correlations do not estimate the reliability of job performance ratings. Personnel Psychology, 53, 873-900. DOI:10.1111/j.1744-6570.2000.tb02421.x
73. S. M., Wayne, S. J., Liden, R. C., & Erdogan, B. (2003). Understanding social loafing: The role of justice perceptions and exchange relationships. Human Relations, 56, 61-84. DOI:10.1177/0018726703056001450
74. J. D., Morgeson, F. P., & Ilies, R. (2009). The development of leader-member exchanges: Exploring how personality and performance influence leader and member relationships over time. Organizational Behavior and Human Decision Processes, 108, 256-266.
75. Neff, J. F. (2008). Workplace social exchange network: Effects of its relationship with job satisfaction and organizational commitment (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3305633).
76. E., Humphrey, R. H., Pollack, J. M., Hawver, T. H., & Story, P. A. (2010). The relation between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 31, 1-32. DOI:10.1002/job.714
77. I.-S., Wang, G., & Mount, M. K. (2011). Validity of observer ratings of the five-factor model of personality traits: A meta-analysis. Journal of Applied Psychology, 96, 762-773. DOI:10.1037/a0021832
78. G. R., & Hackman, J. R. (2010). Not what it was and not what it will be: The future of job design research. Journal of Organizational Behavior, 31, 463-479. DOI:10.1002/job.678
79. D. S., Viswesvaran, C., & Schmidt, F. L. (2008). No new terrain: Reliability and construct validity of job performance ratings. Industrial and Organizational Psychology, 1, 174-179. DOI:10.1111/j.1754-9434.2008.00033.x
80. Pollack, J. M. (2009). Social ties and team-member exchange as antecedents to performance in networking groups (Unpublished doctoral dissertation). Virginia Commonwealth University, Richmond, VA.
81. J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163. DOI:10.2307/2391486
82. D. M., & Parks, J. M. (1992). The contracts of individuals and organizations. Research in Organizational Behavior, 15, 1-43.
83. Schaninger, W. S. (2002). The workplace social exchange network: An empirical examination (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3044025).
84. Schmidt, L. L. (2006). Self-reported emotional intelligence as an indicator of social exchange quality at work (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3222431).
85. S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37, 580-607. DOI:10.2307/256701
86. Seers, A. (1989). Team-member exchange quality: A new construct for role-making research. Organizational Behavior and Human Decision Processes, 43, 118-135. DOI:10.1016/0749-5978(89)90060-5
87. Seers, A., Petty, M. M., & Cashman, J. F. (1995). Team-member exchange under team and traditional management. Group & Organization Management, 20, 18-38. DOI:10.1177/1059601195201003
88. A., Ford, L. R., Wilkerson, J. M., & Moormann, T. E. (2001). The generation of influence: Effects of leader-member exchange and team-member exchange. Southern Management Association, 340-344.
89. Smith, M. L., Jr. (2002). Reciprocity and social exchange relationships in organizations: Examining why and how individuals contribute to organizational social capital (Doctoral Dissertation). Available from ProQuest Dissertations (AAT 3078881).
90. R. T., & Liden, R. C. (1997). Process and structure in leader-member exchange. Academy of Management Review, 22, 522-552. DOI:10.2307/259332
91. M. J., & Campion, M. A. (1994). The knowledge, skill, and ability requirements for teamwork: Implications for human resource management. Journal of Management, 20, 503-530.
92. Stratford, H. (2007). Do teams really matter? An investigation into the interaction between leader-member exchange (LMX) and team-member exchange (TMX) on individual and organizational outcomes (Doctoral Dissertation). University of London, London, UK.
93. A. J. (2005). Evidence concerning the consequences of publication and related biases. In H. R. Rothstein, A. J. Sutton, & M. Borenstein (Eds.), Publication bias in meta-analysis (pp. 175-192). Chichester, UK: Wiley.
94. H. H., & Dasborough, M. T. (2008). A study of exchange and emotions in team member relationships. Group & Organization Management, 33, 194-215. DOI:10.1177/1059601106293779
95. Tse, H. M., Dasborough, M. T., & Ashkanasy, N. M. (2008). A multi-level analysis of team climate and interpersonal exchange relationships at work. The Leadership Quarterly, 19, 195-211. DOI:10.1016/j.leaqua.2008.01.005
96. Uhl-Bien, M. (1990). Teamwork of the future: An investigation of teamwork processes of professional work teams in knowledge-based organizations (Unpublished doctoral dissertation). University of Cincinnati, Cincinnati, OH.
97. J. L., & Woods, C. M. (2005). Publication bias in research synthesis: Sensitivity analysis using a priori weight functions. Psychological Methods, 10, 428-443. DOI:10.1037/1082-989X.10.4.428
98. C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81, 557-574. DOI:10.1037/0021-9010.81.5.557
99. Wang, W. (2001). Research on organizational innovative climate and individual innovative behavior (Master's thesis). National Central University, Taoyuan, Taiwan.
100. J. P., Poland, T. D., Premack, S. L., & Davis, K. S. (1992). The effects of met expectations on newcomer attitudes and behaviors: A review and meta-analysis. Journal of Applied Psychology, 77, 288-297. DOI:10.1037/0021-9010.77.3.288
101. W., Michaelsen, L. K., & Sharp, W. (1991). Member competence, group interaction, and group decision making: A longitudinal study. Journal of Applied Psychology, 76, 803-809. DOI:10.1037/0021-9010.76.6.803
102. B. A., Norman, K. K., & Deeter-Schmetz, D. R. (2009). A multi-level analysis of customer contact teams. Journal of Services Marketing, 23, 436-448. DOI:10.1108/08876040910985898
103. K. S., Sin, H.-P., & Conlon, D. E. (2010). What about the leader in leader-member exchange? The impact of resource exchanges and substitutability on the leader. Academy of Management Review, 35, 358-372. DOI:10.5465/AMR.2010.51141654
104. Y. M. (2005). An investigation of the impact of leader-member exchange, team-member exchange on staff attitudes and perceptions for accounting professionals (Doctoral dissertation). Available from ProQuest Dissertations (AAT 3185866).
105. G., & Lepsinger, R. (1995). How to get the most out of 360-degree feedback. Training, 32, 45-50.