Performance management, managerial authority, and public service performance

Journal of Public Administration Research and Theory

Volumn 24, Issue 2, 2014, Pages 431-458

  Nielsen, Poul A ^a  

^a AARHUS UNIVERSITY   (Denmark)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84887816798     PISSN: 10531858     EISSN: 14779803     Source Type: Journal    
DOI: 10.1093/jopart/mut025     Document Type: Article

References (79)

1. Allison, Paul D. 2009. Fixed effects regression models. Thousand Oaks, CA: Sage.
2. Ammons, David N. 2002. Performance measurement and managerial thinking. Public Performance & Management Review 25:344-7.
3. Ammons, David N., and William C. Rivenbark. 2008. Factors influencing the use of performance data to improve municipal services: Evidence from the North Carolina Benchmarking Project. Public Administration Review 68:304-18.
4. Andersen, Lotte Bøgh, and Thomas Pallesen. 2008. Not just for the money? How financial incentives affect the number of publications at Danish research institutions. International Public Management Journal 11:28-47.
5. Andersen, Simon Calmar. 2008. The impact of public management reforms on student performance in Danish schools. Public Administration 86:541-58.
6. Andersen, Simon Calmar, and Peter Bjerre Mortensen. 2010. Policy stability and organizational performance: Is there a relationship? Journal of Public Administration Research and Theory 20:1-22.
7. Andrews, Rhys, George A. Boyne, Jennifer Law, and Richard M. Walker. 2009. Centralization, organizational strategy, and public service performance. Journal of Public Administration Research and Theory 19:57-80.
8. Andrews, Rhys, George A. Boyne, and Richard M. Walker. 2011. Dimensions of publicness and organizational performance: A review of the evidence. Journal of Public Administration Research and Theory 21 (Suppl 3):i301-19.
9. Angrist, Joshua D., and Jörn-Steffen Pischke. 2009. Mostly harmless econometrics: An empiricists companion. Princeton, NJ: Princeton Univ. Press.
10. Angrist, Joshua D., Susan M. Dynarski, Thomas J. Kane, Parag A. Pathak, and Christopher R. Walters. 2013. Who benefits from KIPP? Journal of Policy Analysis and Management 31:837-60.
11. Aucoin, Peter, and Ralph Heintzman. 2000. The dialectics of accountability for performance in public management reform. International Review of Administrative Sciences 66:45-55.
12. Babakus, Emin, Carl E. Ferguson, Jr., and Karl G. Jöreskog. 1987. The sensitivity of confirmatory maximum likelihood factor analysis to violations of measurement scale and distributional assumptions. Journal of Marketing Research 24:222-8.
13. Bertrand, Marianne, Esther Duflo, and Sendhil Mullainathan. 2004. How much should we trust differences-in-differences estimates? Quarterly Journal of Economics 119:249-75.
14. Binderkrantz, Anne Skorkjr, and Jørgen Grønnegaard Christensen. 2009. Delegation without agency loss? The use of performance contracts in Danish central government. Governance 22:263-93.
15. -. 2012. Agency performance and executive pay in government: An empirical test. Journal of Public Administration Research and Theory 22:31-54.
16. Binderkrantz, Anne Skorkjr, Mogens Holm, and Kirstine Korsager. 2011. Performance contracts and goal attainment in government agencies. International Public Management Journal 14:445-63.
17. Bonett, Douglas G., and Robert M. Price. 2005. Inferential methods for the tetrachoric correlation coefficient. Journal of Educational and Behavioral Statistics 30:213-25.
18. Bouckaert, Geert, and John Halligan. 2008. Managing performance: International comparisons. New York, NY: Routledge.
19. Boyne, George A. 2002. Concepts and indicators of local authority performance: An evaluation of the statutory frameworks in England and Wales. Public Money &Management 22:17-24.
20. Boyne, George A., and Alex A. Chen. 2007. Performance targets and public service improvement. Journal of Public Administration Research and Theory 17:455-77.
21. Brambor, Thomas, William Roberts Clark, and Matt Golder. 2006. Understanding interaction models: Improving empirical analyses. Political Analysis 14:63-82.
22. Brehm, John, and Scott Gates. 1997. Working, shirking, and sabotage: Bureaucratic response to a democratic public. Ann Arbor, MI: Univ. of Michigan Press.
23. Breul, Jonathan. 2007. GPRA-A foundation for performance budgeting. Public Performance & Management Review 30:312-31.
24. Brudney, Jeffrey L., F. Ted Hebert, and Deil S. Wright. 1999. Reinventing government in the American states: Measuring and explaining administrative reform. Public Administration Review 59:19-30.
25. Dahlström, Carl, and Victor Lapuente. 2010. Explaining cross-country differences in performance- related pay in the public sector. Journal of Public Administration Research and Theory 20:577-600.
26. Ejersbo, Niels, and Carsten Greve. 2008. Moderniseringen af den offentlige sektor, 2nd ed. Copenhagen, Denmark: Børsens Forlag. Greve, Carsten. 2006. Public management reform in Denmark. Public Management Review 8:161-69.
27. Greve, Henrich R. 2003. Organizational learning from performance feedback: A behavioral perspective on innovation and change. Cambridge, UK: Cambridge Univ. Press.
28. Halachmi, Arie. 2002. Performance measurement, accountability, and improved performance. Public Performance & Management Review 25:370-74.
29. Hatry, Harry P. 1999. Performance measurement: Getting results. Washington, DC: The Urban Institute.
30. Hood, Christopher. 2000. Paradoxes of public-sector managerialism, old public management and public service bargains. International Public Management Journal 3:1-22.
31. -. 2011. The blame game: Spin, bureaucracy, and self-preservation in government. Princeton, NJ: Princeton Univ. Press.
32. Hou, Yilin, Donald P. Moynihan, and Patricia Wallace Ingraham. 2003. Capacity, management, and performance: Exploring the links. The American Review of Public Administration 33:295-315.
33. Ingraham, Patricia W., and Amy Kneedler Donahue. 2000. Dissecting the black box revisited: Characterizing government management capacity. In Governance and performance: New perspectives, ed. Carolyn J. Heinrich and Laurence E. Lynn, 292-319. Washington, DC: Georgetown Univ. Press.
34. Ingraham, Patricia W., Jessica E. Sowa, and Donald P. Moynihan. 2004. Linking dimensions of public sector leadership to performance. In The art of governance: Analyzing management and administration, ed Patricia W. Ingraham and Laurence E. Lynn, 152-70. Washington, DC: Georgetown Univ. Press.
35. Jennings, Edward T., and Meg Patrick Haist. 2004. Putting performance measurement in context. In The art of governance: Analyzing management and administration, ed. Patricia W. Ingraham andLaurence E. Lynn, 173-94. Washington, DC: Georgetown Univ. Press.
36. Joyce, Philip G. 1993. Using performance measures for federal budgeting: Proposals and prospects. Public Budgeting &Finance 13:3-17.
37. Kellough, J. Edward, and Lloyd G. Nigro. 2006. Dramatic reform in the public service: At-will employment and the creation of a new public workforce. Journal of Public Administration Research and Theory 16:447-66.
38. Kellough, J. Edward, and Sally Coleman Selden. 2003. The reinvention of public personnel administration: An analysis of the diffusion of personnel management reforms in the states. Public Administration Review 63:165-76.
39. Kelman, Steven, and John N. Friedman. 2009. Performance improvement and performance dysfunction: An empirical examination of distortionary impacts of the emergency room wait-time target in the English National Health Service. Journal of Public Administration Research and Theory 19:917-46.
40. Kettl, Donald F. 1997. The global revolution in public management: Driving themes, missing links. Journal of Policy Analysis and Management 16:446-62.
41. Locke, Edwin A., and Gary P. Latham. 1990. A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.
42. -.2002. Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist 57 705-17
43. Lgreid, Per, Paul G. Roness, and Kristin Rubecksen. 2006. Performance management in practice: The Norwegian way. Financial Accountability &Management 22:251-70.
44. Mehlbye, Jill. 2001. Folkeskolen År 2000: Evaluering Af 8-punkts-programmet. København, Danmark: Undervisningsministeriets Forlag.
45. Meier, Kenneth J., and Laurence J. OToole. 2013. Subjective organizational performance and measurement error: Common source bias and spurious relationships. Journal of Public Administration Research and Theory 23:429-56.
46. Meier, Kenneth J., Laurence J. OToole, George A. Boyne, and Richard M. Walker. 2007. Strategic management and the performance of public organizations: Testing venerable ideas against recent theories. Journal of Public Administration Research and Theory 17:357-77.
47. Moe, Terry M. 1984. The new economics of organization. American Journal of Political Science 28:739-77.
48. Moynihan, Donald P. 2005a. Goal-based learning and the future of performance management. Public Administration Review 65:203-16.
49. -. 2005b. Why and how do state governments adopt and implement managing for results reforms? Journal of Public Administration Research and Theory 15:219-43.
50. -.2006. Managing for results in state government: Evaluating a decade of reform. Public Administration Review 66, 77-89
51. -. 2008. The dynamics of performance management: Constructing information and reform. Washington, DC: Georgetown Univ. Press.
52. 2009. Through a glass, darkly: Understanding the effects of performance regimes. Public Performance & Management Review 32 592-603
53. -. 2010. A workforce of cynics? The effects of contemporary reforms on public service motivation. International Public Management Journal 13:24-34.
54. Moynihan, Donald P., and Daniel P. Hawes. 2012. Responsiveness to reform values: The influence of the environment on performance information use. Public Administration Review 72:95-105.
55. Moynihan, Donald P., and Noel Landuyt. 2009. How do public organizations learn? Bridging cultural and structural perspectives. Public Administration Review 69:1097-105.
56. Moynihan, Donald P., and Patricia Wallace Ingraham. 2004. Integrative leadership in the public sector: A model of performance-information use. Administration &Society 36:427-53.
57. Moynihan, Donald P., and Sanjay K. Pandey. 2005. Testing how management matters in an era of government by performance management. Journal of Public Administration Research and Theory 15:421-39.
58. -.2006. Creating desirable organizational characteristics: How organizations create a focus on results and managerial authority. Public Management Review 8 119-40
59. -. 2010. The big question for performance management: Why do managers use performance information? Journal of Public Administration Research and Theory 20:849-66.
60. Moynihan, Donald P., Sergio Fernandez, Soonhee Kim, Kelly M. LeRoux, Suzanne J. Piotrowski, Bradley E. Wright, and Kaifeng Yang. 2011. Performance regimes amidst governance complexity. Journal of Public Administration Research and Theory 21:i141-55.
61. Organization for Economic Co-operation and Development (OECD). 1997. In search of results: Performance management practices. Paris, France: OECD Publishing.
62. -. 2005. Performance-related pay policies for government employees. Paris, France: OECD Publishing.
63. Osborne, David, and Ted Gaebler. 1992. Reinventing government: How the entrepreneurial spirit is transforming government. Reading, MA: Addison-Wesley Publishing.
64. Osborne, Stephen P., Zoe Radnor, and Greta Nasi. 2013. A new theory for public service management? Toward a (public) service-dominant approach. The American Review of Public Administration 43:135-58.
65. OToole, Laurence J., and Kenneth J. Meier. 2003. Plus a change: Public management, personnel stability, and organizational performance. Journal of Public Administration Research and Theory 13:43-64.
66. Pandey, Sanjay K., David H. Coursey, and Donald P. Moynihan. 2007. Organizational effectiveness and bureaucratic red tape: A multimethod study. Public Performance & Management Review 30:398-425.
67. Pollitt, Christopher. 2001. Integrating financial management and performance management. OECD Journal on Budgeting 1:7-37.
68. Pollitt, Christopher, and Geert Bouckaert. 2004. Public management reform: A comparative analysis, 2nd ed. Oxford, UK: Oxford Univ. Press.
69. Public School Act. 1993. Lov om folkeskolen. Law No. 509. Copenhagen, Denmark.
70. Sartori, Giovanni. 1970. Concept misformation in comparative politics. The American Political Science Review 64:1033-53.
71. Simon, Herbert A. 1947. Administrative behavior: A study of decision-making processes in administrative organizations. New York, NY: Macmillan.
72. Swiss, James E. 2005. A framework for assessing incentives in results-based management. Public Administration Review 65:592-602.
73. Verhoest, Koen, B. Guy Peters, Geert Bouckaert, and Bram Verschuere. 2004. The study of organisational autonomy: A conceptual review. Public Administration and Development 24:101-18.
74. Verhoest, Koen, Sandra Van Thiel, Geert Bouckaert, and Per Lgreid. 2012. Introduction. In Government agencies: Practices and lessons from 30 countries, ed. Koen Verhoest, Sandra Van Thiel, Geert Bouckaert, and Per Lgreid, 3-17. New York, NY: Palgrave Macmillan.
75. Weibel, Antoinette, Katja Rost, and Margit Osterloh. 2010. Pay for performance in the public sector-Benefits and (hidden) costs. Journal of Public Administration Research and Theory 20:387-412.
76. Wooldridge, Jeffrey M. 2009. Introductory econometrics: A modern approach, 4th ed. Mason, OH: South-Western Cengage Learning.
77. Wright, Bradley E. 2004. The role of work context in work motivation: A public sector application of goal and social cognitive theories. Journal of Public Administration Research and Theory 14:59-78.
78. Yang, Kaifeng, and Jun Yi Hsieh. 2007. Managerial effectiveness of government performance measurement: Testing a middle-range model. Public Administration Review 67:861-79.
79. Yang, Kaifeng, and Sanjay K. Pandey. 2009. How do perceived political environment and administrative reform affect employee commitment? Journal of Public Administration Research and Theory 19:335-60.