Goal-based learning and the future of performance management

Public Administration Review

Volumn 65, Issue 2, 2005, Pages 203-216

  Moynihan, Donald P ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 15944406483     PISSN: 00333352     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2005.00445.x     Document Type: Article

References (51)

1. Andrews, Matthew, and Donald P. Moynihan. 2002. Why Reforms Don't Always Have to Work to Succeed: A Tale of Two Managed Competition Initiatives. Public Performance and Management Review 25(3): 282-97.
2. Argyris, Chris. 1999. On Organizational Learning. 2nd ed. Maiden, MA: Blackwell.
3. Argyris, Chris, and Donald Schön. 1996. Organizational Learning: A Theory of Action Perspective. 2nd ed. Reading, MA: Addison-Wesley.
4. Barker, Anthony. 1998. Political Responsibility for U.K. Prison Security-Ministers Escape Again. Public Administration 75(1): 1-23.
5. Bamow, Burt S. 1992. The Effects of Performance Standards on State and Local Programs. In Evaluating Welfare and Training Programs, edited by Charles F. Manski and Irwin Garfinkel, 277-309. Cambridge, MA: Harvard University Press.
6. Bennett, Charlie, and Herb Hill. 2002. Performance Management Systems: The Importance of Defining their Purpose. http://www.dpb.state.va.us/VAResults/ Material/Policy Service.pdf.
7. Boston, Jonathan. 1991. The Theoretical Underpinnings of Public Sector Restructuring in New Zealand. In Reshaping the States, edited by Jonathan Boston, John Martin, June Pallot, and Pat Walsh, 1-26. Auckland, New Zealand: Oxford University Press.
8. Brudney, Jeffrey L., F. Ted Hebert, and Dell S. Wright. 1999. Reinventing Government in the American States: Measuring and Explaining Administrative Reform. Public Administration Review 59(1): 19-30.
9. DiIulio, John, Jr. 1987. Governing Prisons, New York: Free Press.
10. DiMaggio, Paul J., and Woody W. Powell. 1983. The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields. American Sociological Review 48(4): 147-60.
11. Downs, George W., and Patrick D. Larkey. 1986. The Search for Government Efficiency. New York: Random House.
12. The Economist. 2002. Too Many Convicts. August 10, 13.
13. Feldman, Martha S. 1989. Order without Design: Information Production and Policy-Making. Stanford, CA: Stanford University Press.
14. Fiol, C. Marlene, and Marjorie A. Lyles. 1985. Organizational Learning. Academy of Management Review 10(4): 803-13.
15. Forrester, John P., and Guy B. Adams. 1997. Budgetary Reform through Organizational Learning: Toward an Organizational Theory of Budgeting. Administration and Society 28(4): 466-88.
16. Franklin, Aimee. 2000. An Examination of Bureaucratic Reaction to Institutional Controls. Public Performance and Management Review 24(1): 8-21.
17. Hedberg, Bo. 1981. How Organizations Learn and Unlearn. In The Handbook of Organizational Design, edited by Paul C. Nystrom and William H. Starbuck, 8-27. London: Oxford University Press.
18. Heinrich, Caroyln J. 1999. Do Government Bureaucrats Make Effective Use of Performance Management Information? Journal of Public Administration and Research Theory 9(3):363-93.
19. Ingraham, Patricia W., and Donald P. Moynihan. 2001. Beyond Measurement: Managing for Results in State Government. In Quicker, Better, Cheaper? Managing Performance in American Government, edited by Dall Forsythe, 309-35. Albany, NY: Rockefeller Institute Press.
20. Joyce, Philip G., and Susan S. Tompkins. 2002. Using Performance Information for Budgeting: Clarifying the Framework and Investigating Recent State Experience. In Meeting the Challenges of Performance-Oriented Government, edited by Kathryn Newcomer, Ed Jennings, Cheryl Broom, and Allen Lomax, 61-96. Washington, DC: American Society for Public Administration.
21. Kaplan, Robert S., and David P. Norton. 1996. The Balanced Scorecard: Translating Strategy into Action. Boston, MA: Harvard Business School Press.
22. Klay, William Earle. 1994. Management through Budgetary Incentives. Public Productivity and Management Review 41(2): 59-71.
23. Koteen, Jack. 1989. Strategic Management in Public and Nonprofit Organizations: Thinking and Acting Strategically on Public Concerns. New York: Praeger.
24. Leavitt, Barbara, and James March. 1990. Chester I. Barnard and the Intelligence of Learning. In Organization Theory: From Chester Barnard to the Present and Beyond, edited by Oliver E. Williamson, 11-37. New York: Oxford University Press.
25. Lemley, Eileen C. 2001. Designing Restorative Justice Policy: An Analytical Perspective. Criminal Justice Policy Review 12(1): 43-65.
26. Liner, Blaine, Harry Hatry, Elisa Vinson, Ryan Allen, Pat Dusenbery, Scott Byrant, and Ron Snell. 2001. Making Results-Based State Government Work. Washington, DC: Urban Institute. http://www.urban.org/UploadedPDF/results-based- stategovt.pdf.
27. Lipshitz, Raanan, Micha Popper, and Sasson Oz. 1996. Building Learning Organizations: The Design and Implementation of Organizational Learning Mechanisms. Journal of Applied Behavioral Science 32(3): 292-305.
28. Mahler, Julianne. 1997. Influences of Organizational Culture in Learning in Public Agencies. Journal of Public Administration Research and Theory 7(4): 519-40.
29. March, James. G. 1999. The Pursuit of Organizational Intelligence. Maiden, MA: Blackwell.
30. Melkers, Julia E., and Katherine Willoughby. 1998. The State of the States: Performance-Based Budgeting Requirements in 47 out of 50. Public Administration Review 58(1): 66-73.
31. Merton, Robert. 1940. Bureaucratic Structure and Personality. Social Forces 18(4): 560-68.
32. Mintzberg, Henry. 1975. The Nature of Managerial Work. New York: HarperCollins.
33. _. 1994. The Fall and Rise of Strategic Planning. Harvard Business Review, February, 107-14.
34. Moynihan, Donald P. Forthcoming. Managing for Results in State Government: Evaluating a Decade of Reform. Public Administration Review.
35. Moynihan, Donald P., and Patricia W. Ingraham. 2003. Look for the Silver Lining: When Performance Based Accountability Systems Work. Journal of Public Administration Research and Theory 13(4): 469-90.
36. Osborne, David E., and Ted Gaebler. 1992. Reinventing Government: How the Entrepreneurial Government is Transforming the Public Sector. New York: Penguin.
37. Radin, Beryl A. 1998. The Government Performance and Results Act (GPRA): Hydra-Headed Monster or Flexible Management Tool? Public Administration Review 58(4): 307-17.
38. Schein, Edgar. 1992. Organizational Culture and Leadership. 2nd ed. San Francisco: Jossey-Bass.
39. Schick, Allen. 2001. Getting Performance Measures to Measure Up. In Quicker, Better, Cheaper? Managing Performance in American Government, edited by Dall Forsythe, 39-60. Albany, NY: Rockefeller Institute Press.
40. Senge, Peter. 1990. The Fifth Discipline. New York: Doubleday.
41. Shtull, Penny. 1999. Assessment of the Vermont Department of Corrections Vision, Mission, and Values, and Principles 1998 Revision. Waterbury: Vermont Department of Corrections.
42. Simon, Herbert. 1991. Bounded Rationality and Organizational Learning. Organization Science 2(1): 125-34.
43. Snell, Ron, and Jennifer Grooters. 2001. Governing-for-Results: Legislation in the States. A Report to the Urban Institute. http:/ /www.urban.org/UploadedPDF/results-based-stategovt.pdf.
44. U.S. Government Accountability Office (GAO). 1994. Managing for Results: State Experiences Provide Insights for Federal Management Reforms. GAO/GGD-95-22. Washington, DC: GAO.
45. _. 2001. Managing for Results: Federal Managers Views on Key Management Issues Vary Widely Across Agencies. GAO-01-152. Washington, DC: GAO.
46. _. 2003. Program Evaluation: An Evaluation Culture and Collaborative Partnerships Help Build Agency Capacity. GAO-03-454. Washington, DC: GAO.
47. Vermont Department of Corrections (VDOC). 2000a. Facts and Figures FY 1999. www.doc.state.vt.us.
48. _. 2000b. Corrections in Vermont: A Five-Year Plan -Making Vermont Safe for the 21st Century. www.doc.state. vt.us.
49. Weick, Karl. 2001. Making Sense of the Organization. Oxford, UK: Blackwell Publishing.
50. Wildavsky, Aaron. 1975. Budgeting: A Comparative Theory of Budgeting Processes. Boston: Little, Brown.
51. Wilson, James Q. 1989. Bureaucracy: What Government Agencies Do and Why They Do It. New York: Basic Books.