메뉴 건너뛰기




Volumn 11, Issue 3, 2010, Pages 6-26

Collective experience of inclusion, diversity, and performance in work groups

Author keywords

Diversity; Group performance; Inclusion; Organizational psychology; Work groups

Indexed keywords


EID: 84886278419     PISSN: 15186776     EISSN: 16786971     Source Type: Journal    
DOI: 10.1590/S1678-69712010000300003     Document Type: Article
Times cited : (38)

References (53)
  • 1
    • 10944227371 scopus 로고    scopus 로고
    • Models and practice of diversity management: A historical review and presentation of a new integration theory
    • STOCKDALE, M. S.; CROSBY, F. J. Ed. Oxford: Blackwell
    • AGARS, M. D.; KOTTKE, J. L. Models and practice of diversity management: a historical review and presentation of a new integration theory. In: STOCKDALE, M. S.; CROSBY, F. J. (Ed.). The psychology and management of workplace diversity. Oxford: Blackwell, 2004. p. 55-77.
    • (2004) The Psychology and Management of Workplace Diversity , pp. 55-77
    • Agars, M.D.1    Kottke, J.L.2
  • 2
    • 9944248414 scopus 로고
    • Bridging the boundary: External activity and performance in organizational teams
    • Ithaca, New York, The Johnson School, n
    • ANCONA, D. G.; CALDWELL, D. F. Bridging the boundary: external activity and performance in organizational teams. Administrative Science Quarterly, Ithaca, New York, The Johnson School, n. 37, p. 634-665, 1992.
    • (1992) Administrative Science Quarterly , vol.37 , pp. 634-665
    • Ancona, D.G.1    Caldwell, D.F.2
  • 3
    • 0012947766 scopus 로고    scopus 로고
    • Immigration, acculturation and adaptation
    • Malden, MA, n
    • BERRY, J. W. Immigration, acculturation and adaptation. Applied Psychology: an International Review, Malden, MA, n. 46, p. 5-68, 1997.
    • (1997) Applied Psychology: An International Review , Issue.46 , pp. 5-68
    • Berry, J.W.1
  • 4
    • 47949103126 scopus 로고    scopus 로고
    • Globalisation and acculturation
    • Burlington, MA, n
    • -. Globalisation and acculturation. International Journal of Intercultural Relations, Burlington, MA, n. 32, p. 328-336, 2008.
    • (2008) International Journal of Intercultural Relations , Issue.32 , pp. 328-336
  • 5
    • 0032388544 scopus 로고    scopus 로고
    • Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models
    • Washington, DC, n
    • CHAN, D. Functional relations among constructs in the same content domain at different levels of analysis: a typology of composition models. Journal of Applied Psychology, Washington, DC, n. 83, p. 234-246, 1998.
    • (1998) Journal of Applied Psychology , Issue.83 , pp. 234-246
    • Chan, D.1
  • 7
    • 0002169920 scopus 로고
    • Effects of ethnic group cultural differences on cooperative and competitive behavior on a group task
    • Briarcliff, NY, n
    • COX, T. H.; LOBEL, S. A.; MCLEOD, P. L. Effects of ethnic group cultural differences on cooperative and competitive behavior on a group task. Academy of Management Journal, Briarcliff, NY, n. 34, p. 827-847, 1991.
    • (1991) Academy of Management Journal , vol.34 , pp. 827-847
    • Cox, T.H.1    Lobel, S.A.2    McLeod, P.L.3
  • 9
    • 0031509072 scopus 로고    scopus 로고
    • Demographic diversity in decision-making groups: The experience of women and people of color
    • Manor, NY, n
    • ELSASS, P. M.; GRAVES, L. M. Demographic diversity in decision-making groups: the experience of women and people of color. Academy of Management Review, Manor, NY, n. 22, p. 946-973, 1997.
    • (1997) Academy of Management Review , vol.22 , pp. 946-973
    • Elsass, P.M.1    Graves, L.M.2
  • 10
    • 10944221250 scopus 로고    scopus 로고
    • A field study of group diversity, participation in diversity education programs, and performance
    • Malden, NY, n
    • ELY, R. J. A field study of group diversity, participation in diversity education programs, and performance. Journal of Organizational Behavior, Malden, NY, n. 25, p. 755-780, 2004.
    • (2004) Journal of Organizational Behavior , Issue.25 , pp. 755-780
    • Ely, R.J.1
  • 11
    • 0035539617 scopus 로고    scopus 로고
    • Cultural diversity at work: The effects of diversity perspectives on work group processes and outcomes
    • Ithaca, NY, n
    • ELY, R. J.; THOMAS, D. A. Cultural diversity at work: the effects of diversity perspectives on work group processes and outcomes. Administrative Science Quarterly, Ithaca, NY, n. 46, p. 229-273, 2001.
    • (2001) Administrative Science Quarterly , vol.46 , pp. 229-273
    • Ely, R.J.1    Thomas, D.A.2
  • 13
    • 84886251496 scopus 로고    scopus 로고
    • Teaching inclusion by example and experience: Creating an inclusive learning environment
    • MCFEETERS, B. B.; HANNUM, K.; BOOYSEN, L. Ed. San Francisco: Pfeiffer
    • -. Teaching inclusion by example and experience: creating an inclusive learning environment. In: MCFEETERS, B. B.; HANNUM, K.; BOOYSEN, L. (Ed.). Leading across differences: cases and perspectives - facilitator's guide. San Francisco: Pfeiffer, 2010. p. 37-49.
    • (2010) Leading across Differences: Cases and Perspectives - Facilitator's Guide , pp. 37-49
  • 15
    • 85075844401 scopus 로고    scopus 로고
    • Inclusive behavior and the experience of inclusion
    • Chicago. Paper… Chicago, 2009
    • FERDMAN, B. M. et al. Inclusive behavior and the experience of inclusion. In: ANNUAL MEETING OF THE ACADEMY OF MANAGEMENT, 2009, Chicago. Paper… Chicago, 2009.
    • (2009) Annual Meeting of the Academy of Management
    • Ferdman, B.M.1
  • 17
    • 36549044463 scopus 로고    scopus 로고
    • Spaces for creativity and innovation in two established organizations
    • Malden, MA, n
    • HANER, U. E. Spaces for creativity and innovation in two established organizations. Creativity and Innovation Management, Malden, MA, n. 14, p. 288-298, 2005.
    • (2005) Creativity and Innovation Management , Issue.14 , pp. 288-298
    • Haner, U.E.1
  • 18
    • 33746420986 scopus 로고    scopus 로고
    • Listening to diversity stories: Principles for practice in community research and action
    • New York, NY, n
    • HARRELL, S. P.; BOND, M. A. Listening to diversity stories: principles for practice in community research and action. American Journal of Community Psychology, New York, NY, n. 37, p. 365-376, 2006.
    • (2006) American Journal of Community Psychology , Issue.37 , pp. 365-376
    • Harrell, S.P.1    Bond, M.A.2
  • 19
    • 35349016875 scopus 로고    scopus 로고
    • What's the difference? Diversity constructs as separation, variety, or disparity in organizations
    • Briarcliff Manor, NY, n
    • HARRISON, D. A.; KLEIN, K. J. What's the difference? Diversity constructs as separation, variety, or disparity in organizations. Academy of Management Review, Briarcliff Manor, NY, n. 32, p. 1199-1228, 2007.
    • (2007) Academy of Management Review , Issue.32 , pp. 1199-1228
    • Harrison, D.A.1    Klein, K.J.2
  • 20
    • 84951993363 scopus 로고    scopus 로고
    • What is diversity and how should it be measured?
    • KONRAD, A. M.; PRASAD, PRINGLE, J. K. Ed. London: Sage
    • HARRISON, D. A.; SIN, H. P. What is diversity and how should it be measured? In: KONRAD, A. M.; PRASAD, P.; PRINGLE, J. K. (Ed.). Handbook of workplace diversity. London: Sage, 2006. p. 191-216.
    • (2006) Handbook of Workplace Diversity , pp. 191-216
    • Harrison, D.A.1    Sin, H.P.2
  • 22
    • 33745873089 scopus 로고    scopus 로고
    • Why now? The contemporary focus on managing diversity
    • STOCKDALE, M. S.; CROSBY, F. J. Ed. Oxford: Blackwell
    • HAYS-THOMAS, R. Why now? The contemporary focus on managing diversity. In: STOCKDALE, M. S.; CROSBY, F. J. (Ed.). The psychology and management of workplace diversity. Oxford: Blackwell, 2004. p. 3-30.
    • (2004) The Psychology and Management of Workplace Diversity , pp. 3-30
    • Hays-Thomas, R.1
  • 23
    • 85099324068 scopus 로고    scopus 로고
    • Leader-member exchange, cooperative group norms, and workplace inclusion in workgroups
    • Ann Arbor, MI,. n. Section B. Sciences and Engineering
    • HIRSHBERG, J. Leader-member exchange, cooperative group norms, and workplace inclusion in workgroups. Dissertation Abstracts International, Ann Arbor, MI, v. 70, n. 1-B, p. 725, 2009. Section B. Sciences and Engineering.
    • (2009) Dissertation Abstracts International , vol.70 , Issue.1-B , pp. 725
    • Hirshberg, J.1
  • 24
    • 34248968577 scopus 로고
    • Quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups
    • Washington, DC, n
    • HOFFMAN, L. R.; MAIER, N. quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups. Journal of Abnormal and Social Psychology, Washington, DC, n. 62, p. 401-407, 1961.
    • (1961) Journal of Abnormal and Social Psychology , Issue.62 , pp. 401-407
    • Hoffman, L.R.1    Maier, N.2
  • 25
    • 33746632522 scopus 로고    scopus 로고
    • Creating and sustaining diversity and inclusion in organizations: Strategies and approaches
    • STOCKDALE, M. S.; CROSBY, F. J. Ed. Malden, MA: Blackwell
    • HOLVINO, E.; FERDMAN, B. M.; MERRILL-SANDS, D. Creating and sustaining diversity and inclusion in organizations: strategies and approaches. In: STOCKDALE, M. S.; CROSBY, F. J. (Ed.). The psychology and management of workplace diversity. Malden, MA: Blackwell, 2004. p. 245-276.
    • (2004) The Psychology and Management of Workplace Diversity , pp. 245-276
    • Holvino, E.1    Ferdman, B.M.2    Merrill-Sands, D.3
  • 26
    • 34748850638 scopus 로고    scopus 로고
    • Bridging faultlines by valuing diversity: Diversity beliefs, information elaboration, and performance in diverse work groups
    • Washington, DC, n
    • HOMAN, A. C. et al. Bridging faultlines by valuing diversity: diversity beliefs, information elaboration, and performance in diverse work groups. Journal of Applied Psychology, Washington, DC, n. 92, p. 1189-1199, 2007. doi 10.1037/0021-9010.92.5.1189.
    • (2007) Journal of Applied Psychology , Issue.92 , pp. 1189-1199
    • Homan, A.C.1
  • 27
    • 10944237851 scopus 로고    scopus 로고
    • Diversity in social context: A multi-attribute, multilevel analysis of team diversity and sales performance
    • Malden, MA, n
    • JACKSON, S. E.; JOSHI, A. Diversity in social context: a multi-attribute, multilevel analysis of team diversity and sales performance. Journal of Organizational Behavior, Malden, MA, n. 25, p. 675-702, 2004.
    • (2004) Journal of Organizational Behavior , Issue.25 , pp. 675-702
    • Jackson, S.E.1    Joshi, A.2
  • 28
    • 10944240196 scopus 로고    scopus 로고
    • A field study of group diversity, workgroup context, and performance
    • Malden, MA, n
    • JEHN, K. A.; BEZRUKOVA, K. A field study of group diversity, workgroup context, and performance. Journal of Organizational Behavior, Malden, MA, n. 25, p. 703-729, 2004.
    • (2004) Journal of Organizational Behavior , Issue.25 , pp. 703-729
    • Jehn, K.A.1    Bezrukova, K.2
  • 29
    • 0033479307 scopus 로고    scopus 로고
    • Why differences make a difference: A field study of diversity, conflict, and performance in workgroups
    • Ithaca, NY, n
    • JEHN, K. A.; NORTHCRAFT, G. B.; NEALE, M. A. Why differences make a difference: a field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, Ithaca, NY, n. 44, p. 741-763, 1999.
    • (1999) Administrative Science Quarterly , vol.44 , pp. 741-763
    • Jehn, K.A.1    Northcraft, G.B.2    Neale, M.A.3
  • 31
    • 0007784023 scopus 로고
    • Levels issues in theory development, data collection, and analysis
    • Briarcliff Manor, NY, n
    • KLEIN, K.; DANSEREAU, F.; HALL, R. J. Levels issues in theory development, data collection, and analysis. Academy of Management Review, Briarcliff Manor, NY, n. 19, p. 195-229, 1994.
    • (1994) Academy of Management Review , Issue.19 , pp. 195-229
    • Klein, K.1    Dansereau, F.2    Hall, R.J.3
  • 32
    • 0345443187 scopus 로고    scopus 로고
    • The effects of diversity on business performance: Report of the diversity research network
    • Malden, MA, n
    • KOCHAN, T. et al. The effects of diversity on business performance: report of the Diversity Research Network. Human Resource Management, Malden, MA, n. 42, p. 3-21, 2003. doi 10.1002/hrm.10061.
    • (2003) Human Resource Management , Issue.42 , pp. 3-21
    • Kochan, T.1
  • 34
    • 32444440843 scopus 로고    scopus 로고
    • What differences make a difference? The promise and reality of diverse teams in organizations
    • Malden, MA, n
    • MANNIX, E.; NEALE, M. A. What differences make a difference? The promise and reality of diverse teams in organizations. Psychological Science in the Public Interest, Malden, MA, n. 6, p. 31-55, 2005.
    • (2005) Psychological Science in the Public Interest , Issue.6 , pp. 31-55
    • Mannix, E.1    Neale, M.A.2
  • 35
    • 0030542732 scopus 로고    scopus 로고
    • Searching for common threads: Understanding the multiple effects of diversity in organizational groups
    • Briarcliff Manor, NY, n
    • MILLIKEN, F. J.; MARTINS, L. L. Searching for common threads: understanding the multiple effects of diversity in organizational groups. Academy of Management Review, Briarcliff Manor, NY, n. 21, p. 402-433, 1996.
    • (1996) Academy of Management Review , Issue.21 , pp. 402-433
    • Milliken, F.J.1    Martins, L.L.2
  • 36
    • 10944220621 scopus 로고    scopus 로고
    • Surface and deep-level diversity in workgroups: Examining the moderating effects of team orientation and team process on relationship conflict
    • Malden, MA, n
    • MOHAMMEAD, S.; ANGELL, L. C. Surface and deep-level diversity in workgroups: examining the moderating effects of team orientation and team process on relationship conflict. Journal of Organizational Behavior, Malden, MA, n. 25, p. 1015-1039, 2004.
    • (2004) Journal of Organizational Behavior , Issue.25 , pp. 1015-1039
    • Mohammead, S.1    Angell, L.C.2
  • 38
    • 0040995200 scopus 로고    scopus 로고
    • A tool to expand organizational understanding of workforce diversity: Exploring a measure of inclusion-exclusion
    • New York, NY, n
    • MOR-BARAK, M. E.; CHERIN, D. A. A tool to expand organizational understanding of workforce diversity: exploring a measure of inclusion-exclusion. Administration in Social Work, New York, NY, n. 22, p. 47-64, 1998.
    • (1998) Administration in Social Work , Issue.22 , pp. 47-64
    • Mor-Barak, M.E.1    Cherin, D.A.2
  • 39
    • 33847060641 scopus 로고    scopus 로고
    • Organizational and personal dimensions in diversity climate: Ethnic and gender differences in employee perceptions
    • Arlington, VA, n
    • MOR-BARAK, M. E.; CHERIN, D. A.; BERKMAN, S. Organizational and personal dimensions in diversity climate: ethnic and gender differences in employee perceptions. Journal of Applied Behavioral Science, Arlington, VA, n. 34, p. 82-104, 1998.
    • (1998) Journal of Applied Behavioral Science , vol.34 , pp. 82-104
    • Mor-Barak, M.E.1    Cherin, D.A.2    Berkman, S.3
  • 40
    • 0001701193 scopus 로고    scopus 로고
    • Group demography and innovation: Does diversity help?
    • GRUENFELD, D.; MANNIX, B.; NEALE, M. Ed, Stanford, CT: JAI Press
    • O'REILLY, C. A. III; WILLIAMS, K. Y.; BARSADE, S. Group demography and innovation: Does diversity help? In: GRUENFELD, D.; MANNIX, B.; NEALE, M. (Ed.), Research on managing groups and teams, Stanford, CT: JAI Press, 1998, v. 1, p. 183-207.
    • (1998) Research on Managing Groups and Teams , vol.1 , pp. 183-207
    • O'Reilly, C.A.1    Williams, K.Y.2    Barsade, S.3
  • 42
    • 0742323843 scopus 로고    scopus 로고
    • Expectations of organizational mobility, workplace social inclusion, and employee job performance
    • Malden, MA, n
    • PEARCE, J. L.; RANDEL, A. E. Expectations of organizational mobility, workplace social inclusion, and employee job performance. Journal of Organizational Behavior, Malden, MA, n. 25, p. 81-98, 2004.
    • (2004) Journal of Organizational Behavior , Issue.25 , pp. 81-98
    • Pearce, J.L.1    Randel, A.E.2
  • 43
    • 84995184418 scopus 로고
    • Piaget's point of view
    • New York, NY, n
    • PIAGET, J. U. Piaget's point of view. International Journal of Psychology, New York, NY, n. 3, p. 281-299, 1968.
    • (1968) International Journal of Psychology , Issue.3 , pp. 281-299
    • Piaget, J.U.1
  • 45
    • 33644624910 scopus 로고    scopus 로고
    • Disentangling the meanings of diversity and inclusion in organizations
    • Newbury Park, CA, n
    • ROBERSON, Q. M. Disentangling the meanings of diversity and inclusion in organizations. Group & Organization Management, Newbury Park, CA, n. 31, p. 212-236, 2006.
    • (2006) Group & Organization Management , Issue.31 , pp. 212-236
    • Roberson, Q.M.1
  • 47
    • 70350504435 scopus 로고    scopus 로고
    • Leader-member exchange as a moderator of the relationship between work group diversity and team performance
    • Newbury Park, CA, n
    • STEWART, M. M.; JOHNSON, O. E. Leader-member exchange as a moderator of the relationship between work group diversity and team performance. Group and Organization Management, Newbury Park, CA, n. 34, p. 507-535, 2009.
    • (2009) Group and Organization Management , Issue.34 , pp. 507-535
    • Stewart, M.M.1    Johnson, O.E.2
  • 48
    • 0142153069 scopus 로고    scopus 로고
    • Fostering group identification and creativity in diverse groups: The role of individuation and self-verification
    • Newbury Park, CA, n
    • SWANN, W. B. et al. Fostering group identification and creativity in diverse groups: the role of individuation and self-verification. Personality and Psychology Bulletin, Newbury Park, CA, n. 29, p. 1396-1406, 2003.
    • (2003) Personality and Psychology Bulletin , Issue.29 , pp. 1396-1406
    • Swann, W.B.1
  • 49
    • 33847023534 scopus 로고    scopus 로고
    • Work group diversity
    • Palo Alto, CA, n
    • VAN KNIPPENBERG, D.; SCHIPPERS, M. C. Work group diversity. Annual Review of Psychology, Palo Alto, CA, n. 58, p. 515-541, 2007. doi 10.1146/annurev.psych.58.110405.085546.
    • (2007) Annual Review of Psychology , Issue.58 , pp. 515-541
    • Van Knippenberg, D.1    Schippers, M.C.2
  • 50
    • 84920483048 scopus 로고    scopus 로고
    • Dancing with resistance: Leadership challenges in fostering a culture of inclusion
    • THOMAS, K. M. Ed. New York: Taylor and Francis
    • WASSERMAN, I. C.; GALLEGOS, P. V.; FERDMAN, B. M. Dancing with resistance: leadership challenges in fostering a culture of inclusion. In: THOMAS, K. M. (Ed.). Diversity resistance in organizations. New York: Taylor and Francis, 2008. p. 175-200.
    • (2008) Diversity Resistance in Organizations , pp. 175-200
    • Wasserman, I.C.1    Gallegos, P.V.2    Ferdman, B.M.3
  • 51
    • 0012522991 scopus 로고    scopus 로고
    • Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis
    • Newbury Park, CA, n
    • WEBBER, S. S.; DONAHUE, L. M. Impact of highly and less job-related diversity on work group cohesion and performance: a meta-analysis. Journal of Management, Newbury Park, CA, n. 27, p. 131-162, 2001.
    • (2001) Journal of Management , Issue.27 , pp. 131-162
    • Webber, S.S.1    Donahue, L.M.2
  • 52
    • 24944523046 scopus 로고
    • The group as a whole: A systemic socioanalytic perspective on interpersonal and group relations
    • GILLETTE, J.; MCCOLLOM, M. Ed. Reading, MA: Addison-Wesley
    • WELLS JR., L. The group as a whole: A systemic socioanalytic perspective on interpersonal and group relations. In: GILLETTE, J.; MCCOLLOM, M. (Ed.). Groups in context: a new perspective on group dynamics. Reading, MA: Addison-Wesley, 1990. p. 49-85.
    • (1990) Groups in Context: A New Perspective on Group Dynamics , pp. 49-85
    • Wells, J.R.L.1
  • 53
    • 69949132387 scopus 로고    scopus 로고
    • An empirical study on functional diversity and innovation in SMEs
    • Malden, MA, n
    • YAP, C. H.; CHAI, K. H.; LEMAIRE, P. An empirical study on functional diversity and innovation in SMEs. Creativity and Innovation Management, Malden, MA, n. 14, p. 176-190, 2005.
    • (2005) Creativity and Innovation Management , Issue.14 , pp. 176-190
    • Yap, C.H.1    Chai, K.H.2    Lemaire, P.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.