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Volumn 73, Issue 5, 2013, Pages 687-701

Coproduction of government services and the new information technology: Investigating the distributional biases

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EID: 84884208981     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/puar.12092     Document Type: Article
Times cited : (227)

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