메뉴 건너뛰기




Volumn 42, Issue 5, 2013, Pages 730-743

Outcome-based contracts as new business model: The role of partnership and value-driven relational assets

Author keywords

Equipment based service; New business model; Outcome based contracts; Relational assets; Value

Indexed keywords


EID: 84884167464     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2013.05.009     Document Type: Article
Times cited : (133)

References (74)
  • 1
    • 0000906501 scopus 로고
    • The use of pledges to build and sustain commitment in distribution channels
    • Anderson E., Weitz B. The use of pledges to build and sustain commitment in distribution channels. Journal of Marketing 1992, 58(4):1-14.
    • (1992) Journal of Marketing , vol.58 , Issue.4 , pp. 1-14
    • Anderson, E.1    Weitz, B.2
  • 3
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations
    • Baron R., Kenny D. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology 1986, 51(6):1173-1182.
    • (1986) Journal of Personality and Social Psychology , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.1    Kenny, D.2
  • 4
    • 84989103492 scopus 로고
    • Structural and competitive determinants of a global integration strategy
    • Birkinshaw J., Morrison A., Hulland J. Structural and competitive determinants of a global integration strategy. Strategic Management Journal 1995, 16:637-655.
    • (1995) Strategic Management Journal , vol.16 , pp. 637-655
    • Birkinshaw, J.1    Morrison, A.2    Hulland, J.3
  • 5
    • 39749163406 scopus 로고    scopus 로고
    • Expanding business-to-business customer relationships: Modeling the customer's upgrade decision
    • Bolton R.N., Lemon K.N., Verhoef P.C. Expanding business-to-business customer relationships: Modeling the customer's upgrade decision. Journal of Marketing 2008, 72:46-64.
    • (2008) Journal of Marketing , vol.72 , pp. 46-64
    • Bolton, R.N.1    Lemon, K.N.2    Verhoef, P.C.3
  • 7
    • 0033473804 scopus 로고    scopus 로고
    • The role of social support in the stressor-strain relationship: An examination of work-family conflict
    • Calson D.W., Perrewe P.L. The role of social support in the stressor-strain relationship: An examination of work-family conflict. Journal of Management 1999, 25:513-540.
    • (1999) Journal of Management , vol.25 , pp. 513-540
    • Calson, D.W.1    Perrewe, P.L.2
  • 8
    • 33846508622 scopus 로고    scopus 로고
    • Why companies should have open business models
    • Chesbrough H. Why companies should have open business models. MIT Sloan Management Review 2007, 48(2):22-28.
    • (2007) MIT Sloan Management Review , vol.48 , Issue.2 , pp. 22-28
    • Chesbrough, H.1
  • 9
    • 77952557399 scopus 로고    scopus 로고
    • Business model innovation: Opportunities and barriers
    • Chesbrough H. Business model innovation: Opportunities and barriers. Long Range Planning 2010, 43(2-3):354-363.
    • (2010) Long Range Planning , vol.43 , Issue.2-3 , pp. 354-363
    • Chesbrough, H.1
  • 10
    • 0042242856 scopus 로고    scopus 로고
    • A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulations study and electronic-mail emotion/adoption study
    • Chin W.W., Marcolin B.L., Newsted P.R. A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulations study and electronic-mail emotion/adoption study. Information Systems Research 2003, 14(2):189-217.
    • (2003) Information Systems Research , vol.14 , Issue.2 , pp. 189-217
    • Chin, W.W.1    Marcolin, B.L.2    Newsted, P.R.3
  • 11
    • 84992998209 scopus 로고    scopus 로고
    • Letham as half-way house: A relational competence approach to better practice in construction procurement
    • Cox A., Townsend M. Letham as half-way house: A relational competence approach to better practice in construction procurement. Engineering Construction and Architectural Management 1997, 4(2):143-158.
    • (1997) Engineering Construction and Architectural Management , vol.4 , Issue.2 , pp. 143-158
    • Cox, A.1    Townsend, M.2
  • 13
    • 84881883321 scopus 로고
    • Pretia ex machina? Prices and process in long-term contracts
    • Crocker K.J., Masten S.E. Pretia ex machina? Prices and process in long-term contracts. Journal of Law and Economics 1991, 43(1):69-99.
    • (1991) Journal of Law and Economics , vol.43 , Issue.1 , pp. 69-99
    • Crocker, K.J.1    Masten, S.E.2
  • 14
    • 0002103691 scopus 로고    scopus 로고
    • A resource-based theory of strategic alliances
    • Das T.K., Teng B.S. A resource-based theory of strategic alliances. Journal of Management 2000, 26(1):31-61.
    • (2000) Journal of Management , vol.26 , Issue.1 , pp. 31-61
    • Das, T.K.1    Teng, B.S.2
  • 15
    • 0029684757 scopus 로고    scopus 로고
    • Strategic alliances and the rate of new product development: An empirical study of entrepreneurial biotechnology firms
    • Deeds D.L., Hill C.W.L. Strategic alliances and the rate of new product development: An empirical study of entrepreneurial biotechnology firms. Journal of Business Venturing 1996, 11:42-45.
    • (1996) Journal of Business Venturing , vol.11 , pp. 42-45
    • Deeds, D.L.1    Hill, C.W.L.2
  • 16
    • 84970363704 scopus 로고
    • Competition, negotiation, or cooperation: Three models for service contracting
    • Dehoog R.H. Competition, negotiation, or cooperation: Three models for service contracting. Administration and Society 1990, 22(3):317-340.
    • (1990) Administration and Society , vol.22 , Issue.3 , pp. 317-340
    • Dehoog, R.H.1
  • 17
    • 77952561414 scopus 로고    scopus 로고
    • Business model evolution: In search of dynamic consistency
    • Demil B., Lecocq X. Business model evolution: In search of dynamic consistency. Long Range Planning 2010, 43(2-3):227-246.
    • (2010) Long Range Planning , vol.43 , Issue.2-3 , pp. 227-246
    • Demil, B.1    Lecocq, X.2
  • 18
    • 0348139687 scopus 로고    scopus 로고
    • Effective interfirm collaboration: How firms minimise transaction costs and maximise transaction value
    • Dyer J.H. Effective interfirm collaboration: How firms minimise transaction costs and maximise transaction value. Strategic Management Journal 1997, 18(1):553-556.
    • (1997) Strategic Management Journal , vol.18 , Issue.1 , pp. 553-556
    • Dyer, J.H.1
  • 19
    • 80052786018 scopus 로고    scopus 로고
    • Division of labour between firms: Business services, non-ownership-value and the rise of the service economy
    • Ehret M., Wirtz J. Division of labour between firms: Business services, non-ownership-value and the rise of the service economy. Service Science 2010, 2(3):136-145.
    • (2010) Service Science , vol.2 , Issue.3 , pp. 136-145
    • Ehret, M.1    Wirtz, J.2
  • 21
    • 0002469577 scopus 로고
    • A national customer satisfaction barometer: The Swedish experience
    • Fornell C. A national customer satisfaction barometer: The Swedish experience. Journal of Marketing 1992, 56(1):6-21.
    • (1992) Journal of Marketing , vol.56 , Issue.1 , pp. 6-21
    • Fornell, C.1
  • 22
    • 0036755968 scopus 로고    scopus 로고
    • A structural approach to assessing innovation: Construct development of innovation locus, type, and characteristics
    • Gatignon H., Tushman M.L., Smith W., Anderson P. A structural approach to assessing innovation: Construct development of innovation locus, type, and characteristics. Management Science 2002, 48(9):1103-1122.
    • (2002) Management Science , vol.48 , Issue.9 , pp. 1103-1122
    • Gatignon, H.1    Tushman, M.L.2    Smith, W.3    Anderson, P.4
  • 24
    • 0000789331 scopus 로고
    • An updated paradigm for scale development incorporating unidimensionality and its assessment
    • Gerbing D.W., Anderson J.C. An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research 1988, 25:186-192.
    • (1988) Journal of Marketing Research , vol.25 , pp. 186-192
    • Gerbing, D.W.1    Anderson, J.C.2
  • 25
    • 2442550793 scopus 로고    scopus 로고
    • The relationship marketing process: Communication, interaction, dialogue, value
    • Gronroos C. The relationship marketing process: Communication, interaction, dialogue, value. The Journal of Business and Industrial Marketing 2004, 19(2):99-113.
    • (2004) The Journal of Business and Industrial Marketing , vol.19 , Issue.2 , pp. 99-113
    • Gronroos, C.1
  • 27
    • 0037091912 scopus 로고    scopus 로고
    • Agile manufacturing: A taxonomy of strategic and technological imperatives
    • Gunasekaran A., Yusuf Y. Agile manufacturing: A taxonomy of strategic and technological imperatives. International Journal of Production Research 2002, 40(6):1357-1385.
    • (2002) International Journal of Production Research , vol.40 , Issue.6 , pp. 1357-1385
    • Gunasekaran, A.1    Yusuf, Y.2
  • 28
    • 69549135576 scopus 로고    scopus 로고
    • Choice and performance of governance mechanisms: Matching alliance governance to asset type
    • Hoetker G., Mellewigt T. Choice and performance of governance mechanisms: Matching alliance governance to asset type. Strategic Management Journal 2008, 30:1025-1044.
    • (2008) Strategic Management Journal , vol.30 , pp. 1025-1044
    • Hoetker, G.1    Mellewigt, T.2
  • 30
    • 67649103562 scopus 로고
    • Asset specificity and the structure of vertical relationships: Empirical evidence
    • Joskow P.L. Asset specificity and the structure of vertical relationships: Empirical evidence. Journal of Law, Economics, and Organization 1988, 4:95-117.
    • (1988) Journal of Law, Economics, and Organization , vol.4 , pp. 95-117
    • Joskow, P.L.1
  • 31
    • 0036684619 scopus 로고    scopus 로고
    • Alliance capability, stock market response, and long-term alliance success: The role of the alliance function
    • Kale P., Dyer J.H., Singh H. Alliance capability, stock market response, and long-term alliance success: The role of the alliance function. Strategic Management Journal 2002, 23(8):747-767.
    • (2002) Strategic Management Journal , vol.23 , Issue.8 , pp. 747-767
    • Kale, P.1    Dyer, J.H.2    Singh, H.3
  • 32
    • 38549086460 scopus 로고    scopus 로고
    • Performance contracting in after-sales service supply chains
    • Kim S.H., Cohen M.A., Netessine S. Performance contracting in after-sales service supply chains. Management Science 2007, 53(12):1843-1858.
    • (2007) Management Science , vol.53 , Issue.12 , pp. 1843-1858
    • Kim, S.H.1    Cohen, M.A.2    Netessine, S.3
  • 34
    • 33751333506 scopus 로고    scopus 로고
    • Coordination mechanisms of supply chain systems
    • Li X., Wang Q. Coordination mechanisms of supply chain systems. European Journal of Operational Research 2007, 179(1):1-16.
    • (2007) European Journal of Operational Research , vol.179 , Issue.1 , pp. 1-16
    • Li, X.1    Wang, Q.2
  • 35
    • 68249158285 scopus 로고    scopus 로고
    • Alliance partners and firm performance: Resource complementarity and status association
    • Lin Z., Yang H., Arya B. Alliance partners and firm performance: Resource complementarity and status association. Strategic Management Journal 2009, 39:921-940.
    • (2009) Strategic Management Journal , vol.39 , pp. 921-940
    • Lin, Z.1    Yang, H.2    Arya, B.3
  • 36
    • 0000073663 scopus 로고
    • Contracts: Adjustment of long-term economic relations under classical, neoclassical and relational contract law
    • Macneil I.R. Contracts: Adjustment of long-term economic relations under classical, neoclassical and relational contract law. Northwestern University Law Review 1978, 72(1):854-942.
    • (1978) Northwestern University Law Review , vol.72 , Issue.1 , pp. 854-942
    • Macneil, I.R.1
  • 37
    • 0032384146 scopus 로고    scopus 로고
    • Resources, transactions, and rents: Managing value through interfirm collaborative relationships
    • Madhok A., Tallman S.B. Resources, transactions, and rents: Managing value through interfirm collaborative relationships. Organization Sciences 1998, 9(3):326-339.
    • (1998) Organization Sciences , vol.9 , Issue.3 , pp. 326-339
    • Madhok, A.1    Tallman, S.B.2
  • 38
    • 51949116843 scopus 로고    scopus 로고
    • Strategy and business models - strange bedfellows? A case for convergence and its evolution into strategic architecture
    • Mansfield G.M., Fourie L.C.H. Strategy and business models - strange bedfellows? A case for convergence and its evolution into strategic architecture. South African Journal of Business Management 2004, 35(1):35-44.
    • (2004) South African Journal of Business Management , vol.35 , Issue.1 , pp. 35-44
    • Mansfield, G.M.1    Fourie, L.C.H.2
  • 39
    • 40949143115 scopus 로고    scopus 로고
    • Unpacking strategic alliances: The structure and purpose of alliance versus supplier relationships
    • Mayer K.J., Teece D.J. Unpacking strategic alliances: The structure and purpose of alliance versus supplier relationships. Journal of Economics, Behavior, and Organization 2008, 66:106-127.
    • (2008) Journal of Economics, Behavior, and Organization , vol.66 , pp. 106-127
    • Mayer, K.J.1    Teece, D.J.2
  • 40
    • 12144271745 scopus 로고    scopus 로고
    • The entrepreneur's business model: Toward a unified perspective
    • Morris M., Schindehutte M., Allen J. The entrepreneur's business model: Toward a unified perspective. Journal of Business Research 2005, 58(6):726-735.
    • (2005) Journal of Business Research , vol.58 , Issue.6 , pp. 726-735
    • Morris, M.1    Schindehutte, M.2    Allen, J.3
  • 44
    • 70350181572 scopus 로고    scopus 로고
    • Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry
    • Ng I.C.L., Maull R., Yip N. Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry. European Management Journal 2009, 27(6):377-387.
    • (2009) European Management Journal , vol.27 , Issue.6 , pp. 377-387
    • Ng, I.C.L.1    Maull, R.2    Yip, N.3
  • 45
    • 77956090658 scopus 로고    scopus 로고
    • Outcome-based service contracts in the defence industry: Mitigating the challenges
    • Ng I.C.L., Nudurupati S. Outcome-based service contracts in the defence industry: Mitigating the challenges. Journal of Service Management 2010, 21(5):656-674.
    • (2010) Journal of Service Management , vol.21 , Issue.5 , pp. 656-674
    • Ng, I.C.L.1    Nudurupati, S.2
  • 47
    • 11144254401 scopus 로고    scopus 로고
    • A knowledge-based theory of the firm: The problem-solving perspective
    • Nickerson J.A., Zenger T.R. A knowledge-based theory of the firm: The problem-solving perspective. Organization Science 2004, 15:617-632.
    • (2004) Organization Science , vol.15 , pp. 617-632
    • Nickerson, J.A.1    Zenger, T.R.2
  • 48
    • 0027633471 scopus 로고
    • From value chain to value constellation
    • Normann R., Ramirez R. From value chain to value constellation. Harvard Business Review 1993, 71(4):65-77.
    • (1993) Harvard Business Review , vol.71 , Issue.4 , pp. 65-77
    • Normann, R.1    Ramirez, R.2
  • 51
    • 21144478795 scopus 로고
    • Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation
    • Parkhe A. Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation. The Academy of Management Journal 1993, 36(4):794-829.
    • (1993) The Academy of Management Journal , vol.36 , Issue.4 , pp. 794-829
    • Parkhe, A.1
  • 52
    • 37149015231 scopus 로고    scopus 로고
    • Inter-organizational communication as a relational competency: antecedents and performance outcomes in collaborative buyer-supplier relationships
    • Paulraj A., Lado A.A., Chen I.J. Inter-organizational communication as a relational competency: antecedents and performance outcomes in collaborative buyer-supplier relationships. Journal of Operations Management 2008, 26:45-64.
    • (2008) Journal of Operations Management , vol.26 , pp. 45-64
    • Paulraj, A.1    Lado, A.A.2    Chen, I.J.3
  • 53
    • 33749662564 scopus 로고    scopus 로고
    • Can science be a business? Lessons from biotech
    • Pisano G.P. Can science be a business? Lessons from biotech. Harvard Business Review 2006, 84(10):114-124.
    • (2006) Harvard Business Review , vol.84 , Issue.10 , pp. 114-124
    • Pisano, G.P.1
  • 54
    • 0036684519 scopus 로고    scopus 로고
    • Do formal contracts and relational governance function as substitutes or complements?
    • Poppo L., Zenger T. Do formal contracts and relational governance function as substitutes or complements?. Strategic Management Journal 2002, 23:707-726.
    • (2002) Strategic Management Journal , vol.23 , pp. 707-726
    • Poppo, L.1    Zenger, T.2
  • 56
    • 39749162834 scopus 로고    scopus 로고
    • Customer relationship management: Finding value drivers
    • Richards K., Jones E. Customer relationship management: Finding value drivers. Industrial Marketing Management 2008, 37(2):120-130.
    • (2008) Industrial Marketing Management , vol.37 , Issue.2 , pp. 120-130
    • Richards, K.1    Jones, E.2
  • 60
    • 84936184409 scopus 로고
    • Some new results on indirect effects and their standard errors in covariance structure models
    • Jossey-Bass, San Francisco, N. Tuma (Ed.)
    • Sobel M.E. Some new results on indirect effects and their standard errors in covariance structure models. Sociological methodology 1986, 159-186. Jossey-Bass, San Francisco. N. Tuma (Ed.).
    • (1986) Sociological methodology , pp. 159-186
    • Sobel, M.E.1
  • 61
    • 21844485446 scopus 로고
    • Psychological, empowerment in the workplace: Dimensions, measurement and validation
    • Spreitzer G.M. Psychological, empowerment in the workplace: Dimensions, measurement and validation. The Academy of Management Journal 1995, 38(5):1442-1465.
    • (1995) The Academy of Management Journal , vol.38 , Issue.5 , pp. 1442-1465
    • Spreitzer, G.M.1
  • 62
    • 0032219958 scopus 로고    scopus 로고
    • An empirical assessment of data collection using the internet
    • Stanton J.M. An empirical assessment of data collection using the internet. Personnel Psychology 1998, 51(3):709-725.
    • (1998) Personnel Psychology , vol.51 , Issue.3 , pp. 709-725
    • Stanton, J.M.1
  • 67
    • 79953154427 scopus 로고    scopus 로고
    • How to deal with customer shakedowns
    • Wirtz J. How to deal with customer shakedowns. Harvard Business Review 2011, 89(4):24.
    • (2011) Harvard Business Review , vol.89 , Issue.4 , pp. 24
    • Wirtz, J.1
  • 68
    • 77952584455 scopus 로고    scopus 로고
    • Strategic development of business models: Implications of the Web 2.0 for creating value on the internet
    • Wirtz B.W., Schilke O., Ullrich S. Strategic development of business models: Implications of the Web 2.0 for creating value on the internet. Long Range Planning 2010, 43(2-3):272-290.
    • (2010) Long Range Planning , vol.43 , Issue.2-3 , pp. 272-290
    • Wirtz, B.W.1    Schilke, O.2    Ullrich, S.3
  • 71
    • 34247496884 scopus 로고    scopus 로고
    • Business model design and the performance of entrepreneurial firms
    • Zott C., Amit R. Business model design and the performance of entrepreneurial firms. Organization Science 2007, 18(2):181-199.
    • (2007) Organization Science , vol.18 , Issue.2 , pp. 181-199
    • Zott, C.1    Amit, R.2
  • 72
    • 79958133455 scopus 로고    scopus 로고
    • The business model as the engine of network-based strategies
    • Wharton School Publishing, Upper Saddle River, NJ, P.R. Kliendorfer, Y.J. Wind (Eds.)
    • Zott C., Amit R. The business model as the engine of network-based strategies. The network challenge 2009, Wharton School Publishing, Upper Saddle River, NJ. P.R. Kliendorfer, Y.J. Wind (Eds.).
    • (2009) The network challenge
    • Zott, C.1    Amit, R.2
  • 73
    • 77952558158 scopus 로고    scopus 로고
    • Business model design: An activity system perspective
    • Zott C., Amit R. Business model design: An activity system perspective. Long Range Planning 2010, 43(2-3):216-226.
    • (2010) Long Range Planning , vol.43 , Issue.2-3 , pp. 216-226
    • Zott, C.1    Amit, R.2
  • 74
    • 79958142685 scopus 로고    scopus 로고
    • The business model: Recent developments and future research
    • Zott C., Amit R., Massa L. The business model: Recent developments and future research. Journal of Management 2011, 37(4):1019-1042.
    • (2011) Journal of Management , vol.37 , Issue.4 , pp. 1019-1042
    • Zott, C.1    Amit, R.2    Massa, L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.