Empirically assessing the impact of BPR on manufacturing firms

International Journal of Operations and Production Management

Volumn 16, Issue 8, 1996, Pages 5-28

  Guimaraes, Tor ^a   Bond, Wendi ^a  

^a TENNESSEE TECHNOLOGICAL UNIVERSITY   (United States)

Author keywords

BPR; Implementation; Organizations; Success

Indexed keywords

EID: 0030524616     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443579610125750     Document Type: Review

References (63)

1. Faltermayer, E., "Invest or die", Fortune, 22 February 1993, pp. 42-52.
2. Miske, J.C., "Reversing the decline of manufacturing in America", Foundry Management & Technology, September 1992, p. 17.
3. Howard, J.S., "Reinventing the manufacturing company", D&B Reports, January/February 1994, pp. 18-21.
4. Patterson, M.C. and Harmel, R.M., "The revolution occurring in US manufacturing", IM, January/February 1992, pp. 15-17.
5. Ramberg, J.S., "TQM: thought revolution or Trojan horse?", OR/MS Today, Vol. 2 No. 4, August 1994, pp. 18-24.
6. Oliver, W.H., "The quality revolution", Vital Speeches of the Day, 1990, pp. 625-8.
7. Goll, E.O. and Cordovano, M.F., "Construction time again", CIO, 15 October 1993, pp. 32-6.
8. Teng, J.T.C., Grover, V. and Fiedler, K.D., "Business process reengineering: charting a strategic path for the information age", California Management Review, Vol. 36 No. 3, Spring 1994, pp. 9-31.
9. Moad, J., "Does reengineering really work?", Datamation, 1 August 1993, pp. 22-8.
10. Cypress, H.L., "Reengineering", OR/MS Today, Vo1. 21 No. 1, February 1994, pp. 18-29.
11. Gotlieb, L., "Information technology", CMA Magazine, Vol. 67 No. 2, March 1993, pp. 9-10.
12. Guimaraes, T., "Managing expert systems technology and business process re-engineering", Symposium of the Information Processing Society of Japan, Tokyo, 19 June 1993.
13. Dagres, T., "Network reengineering for competitive advantage", White Paper, 1993.
14. Grover, V., Teng, J.T.C. and Fiedler, K.D., "Information technology enabled business process redesign: an integrated planning framework", OMEGA, Vol. 21 No. 4, 1993, pp. 433-47.
15. Tsang, E., "Business process reengineering and why it requires business event analysis", CASE Trends, March 1993, pp. 8-15.
16. Stadler, D.A. and Elliot, S.A., "Remake your business", Inform, February 1992, pp. 12-17.
17. Davenport, T.H. and Short, J.E., "The new industrial engineering: information technology and business process redesign", Sloan Management Review, Vol. 31 No. 4, Summer 1990, pp. 11-27.
18. Cummings, J., "Reengineering is high on list, but little understood", Management Strategies Network World, 27 July 1992, p. 27.
19. Cafasso, R., "Rethinking reengineering", ComputerWorld, 15 March 1993, pp. 102-5.
20. Hayley, K., Plewa, J. and Watts, M., "Reengineering tops CIO menu", Datamation, 15 April 1993, pp. 73-4.
21. Cascio, W. F., "Downsizing: what do we know? What have we learned?", Academy of Management Executive, Vol. 7 No. 1, 1993, pp. 95-104.
22. Bozman, J.S., "Downsizing, rightsizing, somethingsizing", Computer World, 28 December, 1992-4 January 1993, p. 6-10.
23. Bulkeley, D., "Anderson reengineers big business", Systems Integration Business, August 1992, pp. 22-7.
24. Venkatraman, N., "IT-enabled business transformation: from automation to business scope redefinition", Sloan Management Review, Vol. 35 No. 1, Winter 1994, pp. 73-87.
25. Belmonte, R.W. and Murray, R.J., "Getting ready for strategic change", Information Systems Management, Vol. 10 No. 3, Summer 1993, pp. 23-9.
26. Brown, W.B., "Leading the way to faster new product development", Academy of Management Executive, Vol. 7 No. 1, 1993, pp. 36-47.
27. Guimaraes, T., Bell, R. and Marston, R., "Organizing for innovation", 4th International Forum on Technology Management, Berlin, 18-20 October 1993.
28. Ehrbar, A., "Reengineering gives firms new efficiency, workers the pink slip", The Wall Street Journal, 16 March 1993, Vol. CCXXI, No. 51.
29. Greengard, S., "Don't rush downsizing: plan, plan, plan", Personnel Journal, Vol. 72 No. 11, November 1993, pp. 64-76.
30. Margulis, S.T., "Bad news, good news about downsizing", Managing Office Technology, Vol. 39 No. 4, April 1994, pp. 23-4.
31. Brandt, R., Byrne, J.A. and Port, O., "The virtual corporation", Business Week, 8 February 1993, pp. 99-102.
32. McKee, D., "An organizational learning approach to product innovation", Journal of Product Innovation Management, Vol. 9, September 1992, pp. 232-45.
33. Knorr, R.O., "Business process redesign: key to competitiveness", The Journal of Business Strategy, November/December 1991, pp. 48-51.
34. Ryan, H.W., "Managing change", Information Systems Management, Summer 1992, pp. 60-2.
35. Huff, S.L., "Reengineering the business", Business Quarterly, Winter 1992, pp. 38-42.
36. Farmer, J.R., "Reengineering the factory", APICS, March 1993, pp. 38-42.
37. Freiser, T.J., "The right start for business reengineering", Information Strategy: The Executive's Journal, Fall 1992, pp. 26-30.
38. Best, L.J. and Forman, F.L., "A dual approach", CIO, 15 November 1992, pp. 28-9.
39. King, J., "Reengineering repercussions", ComputerWorld, 28 June 1993, pp. 149-50.
40. McPartlin, J.P., "Seeing eye to eye on reengineering", Information Week, 15 June 1992, p. 74.
41. Manager, O., "Making the case for change", Owen Manager, Spring 1993, pp. 17-19.
42. Cafasso, R., "Jean genies", ComputerWorld, 14 June 1993, pp. 99-102.
43. Bennett, L., "Bethlehem steel goes high tech", ID Systems, December 1994, pp. 18-25.
44. The Economist, "Take a clean sheet of paper", he Economist, Vol. 327, 1 May 1993, pp. 67-8.
45. Gulden, G.K. and Reck, R.H., "Combining quality and reengineering efforts for process excellence", Information Strategy: The Executive's Journal, Spring 1992, pp. 10-16.
46. Faier, J. and Shen, D., "A telecom game plan for the 1990s", Telephony, 19 October 1992, pp. 31-7.
47. Cummings, J., "Reengineering falls short of expectations, study finds", Network World, 22 March 1993, p. 27.
48. Fitzpatrick, E.W., "Information management", Journal of the US Society of CLU and ChFc, September 1992, pp. 34-5.
49. Snow, C.C. and Hrebniak, L., "Strategy, distinctive competence, and organizational performance", Administrative Science Quarterly, Vol. 25, 1980, pp. 317-35.
50. Steers, R.M., Organizational Effectiveness: a Behavioral View, (The Goodyear series in management and organizations), Goodyear Publishing, Santa Monica, CA, 1977.
51. Venkatraman, N. and Ramanujam, V., "Measurement of business performance in strategy research: a comparison of approaches", Academy of Management Review, Vol. 11 No. 4, October 1986, pp. 801-14.
52. Gupta, A.K. and Govindarajan, V., "Business unit strategy, managerial characteristics, and business unit effectiveness at strategy implementation", Academy of Management Journal, Vo1. 27 No. 11, 1984, pp. 25-41.
53. O'Leary, M., "A new life for purchasing", CIO, 1 May 1993, pp. 32-41.
54. Shorey, E., "Process redesign", Executive Excellence, Vol. 10 No. 10, October 1993, pp. 16-17.
55. Curtis, B., Kellner, M.I. and Over, J., "Process modeling", Communications of the ACM, September 1992, pp. 75-90.
56. Harrison, B. and Pratt, M., "Transforming the enterprise", Canadian Business Review, Vol. 20 No. 2, Summer 1993, pp. 22-5.
57. Hammer, M., "Reengineering work: don't automate, obliterate", Harvard Business Review, July-August 1990, pp. 104-12.
58. Green, C., "Quality improvement - from dreams to reality", Canadian Business Review, Autumn 1992, pp. 33-7.
59. Margolis, N., "Voices of experience", ComputerWorld, 28 December 1992-4 January 1993, pp. 16-17.
60. Rasmus, D., "Reengineering, or evolution through violent overthrow", Manufacturing Systems, September 1992, Vol. 10 No. 9, pp. 52-8.
61. Carmines, E.G. and Zeller, R.A., "Reliability and validity assessment", Sage University Paper, 1979.
62. Nunally, J.C., Psychometric Theory, 2 nd ed., McGraw-Hill, New York, NY, 1978.
63. Hammer, M. and Champy, J., "Explosive thinking", ComputerWorld, 3 May 1993, pp. 123-5..