Multidisciplinary teamwork is an important issue to healthcare professionals

Team Performance Management

Volumn 19, Issue 5-6, 2013, Pages 263-278

  Bitter, Justin ^a   van Veen Berkx, Elizabeth ^b   Gooszen, Hein G ^c   van Amelsvoort, Pierre ^d,e  

^a BERNHOVEN HOSPITAL   (Netherlands)

^b ERASMUS MEDICAL CENTER   (Netherlands)

^c RADBOUD UNIVERSITY MEDICAL CENTER   (Netherlands)

^d STGroup   (Netherlands)

^e UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

Collaboration; Healthcare professionals; Medical facilities; Operating theatres; Socio technical systems theory; Team performance; Team working; The Netherlands

Indexed keywords

EID: 84883356467     PISSN: 13527592     EISSN: None     Source Type: Journal    
DOI: 10.1108/TPM-11-2012-0041     Document Type: Article

References (55)

1. Achterbergh, J., Vriens, D. (2009), Organizations: Social Systems Conducting Experiments, Springer-Verlag, Berlin.
2. Amelsvoort, P. (2007), "Als het hek van de dam is, lopen de schapen overal" in Universiteitsbibliotheek Nijmegen, Radboud Universiteit Nijmegen, p. 2007.
3. Argyris, C. (1976), "Single-loop and double-loop models in research on decision making" in Administrative Science Quaterly, Vol. 21, pp. 363-375.
4. Beal, D.J., Cohen, R.R., Burke, M.J., McLendon, C.L. (2003), "Cohesion and performance in groups: a meta-analytic clarification of construct relations" in Journal of Applied Psychology, Vol. 88, No. 6, pp. 989-1004.
5. Bitter, J., van Veen-Berkx, E., van Amelsvoort, P., Gooszen, H. (2012), "Preoperative cross-functional teams improve OR performance", submitting in progress (JAMA).
6. Boyatzis, R.E. (1998), Thematic Analysis: Coding as a Process for Transforming Qualitative Information, Sage Publications, Thousand Oaks, CA.
7. Cherns, A. (1976), "The principles of sociotechnical design" in Human Relations, Vol. 29, p. 783.
8. Cohen, S.G., Bailey, D.E. (1997), "What makes teamswork: group effectiveness research from the shop floor to the executive suite" in Journal of Management, Vol. 23, pp. 239-290.
9. Cohen, S.G., Ledford, G.E. (1994), "The effectiveness of self-managing teams: a quasi-experiment" in Human Relations, Vol. 47, pp. 13-43.
10. Davies, H.T.O., Hodges, C., Rundall, T.G., Kaiser, H.J. (2003), "Views of doctors and managers on the doctor-manager relationship in the NHS" in BMJ, Vol. 326, pp. 626-628.
11. De Dreu, C.K.W., Weingart, L.R. (2003), "Task versus relationship conflict: team performance, and team member satisfaction: a meta-analysis" in Journal of Applied Psychology, Vol. 88, pp. 741-749.
12. Delarue, A., van Hootegem, G., Stephen Procter, S., Burridge, M. (2008), "Teamworking", International Journal of Management Reviews, Vol. 10, No. 2.
13. Dexter, F., Traub, R.D. (2002), "How to schedule elective surgical cases into specific operating rooms to maximize the efficiency of use of operating room time" in Anesth. Analg., Vol. 94, pp. 933-942.
14. Dexter, F., Epstein, R.H., Marsh, H.M. (2001), "Statistical analysis of weekday operating room anesthesia group staffing at nine independently managed surgical suites" in Anesth Analg, Vol. 92, pp. 1493-1498.
15. Edmonson, A. (1999), "Psychological safety and learning behavior in work teams" in Administrative Science Quarterly, Vol. 44, No. 2, p. 350.
16. Edwards, N. (2003), "Doctors and managers: poor relationships may be damaging patients: what can be done?" in Qual. Saf. Health Care, Vol. 12, pp. 21-24.
17. Etzioni, D.A., Liu, J.H., Maggard, M.A., Ko, C.Y. (2003), "The aging population and its impact on the surgery workforce" in Annals of Surgery, Vol. 238, No. 2, pp. 170-177.
18. Glouberman, S., Mintzberg, H. (2001a), "Managing the care of health and the cure of disease-part 1: differentiation" in Health Care Management Review, Vol. 26, No. 1, pp. 56-71.
19. Glouberman, S., Mintzberg, H. (2001b), "Managing the care of health and the cure of disease-part 2: integration" in Health Care Management Review, Vol. 26, No. 1, pp. 72-86.
20. Hobman, E.V., Bordia, P., Gallois, C. (2004), "Perceived dissimilarity and work group involvement: the moderating effects of group openness to diversity" in Group & Organization Management, Vol. 29, No. 5, pp. 560-587.
21. Jehn, K.A., Northcraft, G.B., Neale, M.A. (1999), "Why differences make a difference: a field study of diversity, conflict, and performance in workgroups" in Administrative Science Quarterly, Vol. 44, pp. 741-763.
22. Kaissi, A. (2005), "Manager-physician relationships: an organizational theory perspective" in Health Care Manage Rev, Vol. 24, pp. 165-176.
23. Karasek, R.A. Jr. (1979), "Job demands, job decision latitude, and mental strain: implications for job redesign" in Administrative Science Quarterly, Vol. 24, No. 2, pp. 285-308.
24. Klopper-Kes, A.H., Meerdink, N., Wilderom, C.P., van Harten, W.H. (2011), "Effective cooperation influencing performance: a study in Dutch hospitals" in International Journal for Quality in Health Care, Vol. 23, No. 1, pp. 94-99.
25. Kozlowski, S.W.J., Ilgen, D.R. (2006), "Enhancing the effectiveness of work groups and teams" in Psychological Science in the Public Interest, Vol. 7, No. 3, p. 77e124.
26. Krupka, D.C., Sandberg, W.S. (2006), "Operating room design and its impact on operating room economics" in Anaesthesiology, Vol. 19, pp. 185-191.
27. Kuenen, J.W. (2011), Provide Value. More Quality for Less Money: What the Dutch Health Care Can Learn from Sweden, The Boston Consulting Group, Boston, MA.
28. Ilgen, D.R., Hollenbeck, J.R., Johnson, M., Jundt, D. (2005), "Teams in organizations: from input-process-output models to IMOI models" in Annu. Rev. Psychol, Vol. 56, pp. 517-543.
29. Jones, G.R., George, J.M. (1998), "The experience and evolution of trust: implications for cooperation and teamwork" in Academy of Management Review, Vol. 23, No. 3, pp. 531-546.
30. Langfred, C.W. (2000), "The paradox of self-management: individual and group autonomy in work groups" in Journal of Organizational Behavior, Vol. 21, No. 5, pp. 563-585.
31. Locke, E.A., Latham, G.P. (2002), "Building a practically useful theory of goal setting and task motivation: a 35-year odyssey" in American Psychologist, Vol. 57, No. 9, pp. 705-717.
32. Macario, A., Vitez, T.S., Dunn, B., McDonald, T. (1995), "Where are the costs in perioperative care? Analysis of hospital costs and charges for inpatient surgical care" in Anesthesiology, Vol. 83, No. 6, pp. 1138-1144.
33. Manz, C.C. (1993), "The illusion of self-management: using teams to disempower" in Manz, C.C. and Sims, H.P. (Eds.), Business without Bosses: How Self-managing Teams Are Building High-performing Companies, John Wiley & Sons, New York, NY, pp. 115-130.
34. Mathieu, J., Maynard, T., Rapp, T., Gilson, L. (2008), "Team effectiveness 1997-2007: a review of recent advancements and a glimpse into the future" in Journal of Management, Vol. 34, No. 3, pp. 410-476.
35. Pronovost, P.J., Berenholtz, S.M., Goeschel, C.A., Needham, D.M., Sexton, J.B., Thompson, D.A., Lubomski, L.H. (2006), "Creating high reliability in health care organizations" in Health Services Research, Vol. 41, pp. 1599-1617.
36. Salas, E., DiazGranados, D., Weaver, S.J. (2008), "Does teamtraining work? Principles for health care" in Academic Emergency Medicine, Vol. 15, pp. 1002-1009.
37. Santa, R., Ferrer, M., Bretherton, P., Hyland, P. (2010), "Contribution of cross-functional teams to the improvement in operational performance" in Team Performance Management, Vol. 16, No. 3, pp. 148-168.
38. Shortell, M.S., Marsteller, J.A., Lin, M. (2004), "The role of perceived team effectiveness in improving chronic illness care" in Medical Care, Vol. 42, No. 11, pp. 1040-1048.
39. Sitter, L.U., de Den Hertog, J.F., Dankbaar, B. (1997), "From complex organizations with simple jobs to simple organizations with complex jobs", Human Relations, Vol. 50, No. 5.
40. Smalarz, A. (2006), "Physician group cultural dimensions and quality performance indicators: not all is equal" in Health Care Manage. Rev., Vol. 31, No. 3, pp. 179-187.
41. Sorbero, E., Donna, O., Farley, D.O., Mattke, S., Lovejoy, S. (2008), Outcome Measures for Effective Teamwork in Inpatient Care, RAND Corporation, Santa Monica, CA.
42. Stansfield, T.C., Longenecker, C.O. (2006), "The effects of goal setting and feedback on manufacturing productivity: a field experiment" in International Journal of Productivity and Performance Management, Vol. 55, Nos 3/4, pp. 346-358.
43. Strauss, A.L., Corbin, J. (1998), Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 2nd ed., Sage, London.
44. Strum, D.P., Vargas, L.G., May, J.H. (1999), "Surgical subspecialty block utilization and capacity planning: a minimal cost analysis model" in Anesthesiology, Vol. 90, pp. 1176-1185.
45. Thurmond, V.A. (2001), "The point of triangulation" in Journal of Nursing Scholarship;, Vol. 33, No. 3, pp. 253-258.
46. van Delden, P.J. (1991), van Profesionals, kwaliteit van het beroep, Veen.
47. Verschuren, P.J.M. (2003), "Case study as a research strategy: some ambiguities and opportunities" in International Journal of Social Research Methodology, Vol. 6, No. 2, pp. 121-139.
48. Wellin, R.S. (1990), Self-directed Teams: A Study of Current Practice, DDI, Pittsburgh, PA.
49. Zaccaro, S.J., Lowe, C.A. (1988), "Cohesiveness and performance on an additive task: evidence for multidimensionality" in The Journal of Social Psychology, Vol. 128, No. 4, pp. 547-558.
50. Committee on Quality of Health Care in an Institute of Medicine (2001), A New Health System for the 21st Century, National Academies Press, Washington, DC.
51. Deneckere, S., Euwema, M., van Herck, P., Lodewijckx, C., Panella, M., Sermeus, W., Vanhaecht, K. (2012), "Care pathways lead to better teamwork: tesults of a systematic review" in Social Science & Medicine, Vol. 75, pp. 264-268.
52. Mintzberg, H. (1993), Structure in Fives, Prentice Hall, London.
53. Moorhead, G., Neck, C.P., West, M.S. (1996), "Self-leaders within self-leading teams: toward an optimal equilibrium" in Advances in Interdisciplinary Studies of Work Teams, Vol. 3, No. 1, pp. 43-65.
54. Nave, D. (2002), "How to compare Six Sigma, Lean and the Theory of Constraints", Quality Progress, Vol. 2002, No. 73.
55. Salas, E., King, H.B., Rosen, M.A. (2012), "Improving teamwork and safety: toward practical systems approach, a commentary on Deneckere" in Social Science & Medicine, Vol. 30, pp. 1-4.