Business process management capabilities in local governments: A multi-method study

Government Information Quarterly

Volumn 30, Issue 3, 2013, Pages 217-225

  Niehaves, Bjoern ^a,b   Plattfaut, Ralf ^a,b   Becker, Joerg ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

^b HERTIE SCHOOL OF GOVERNANCE   (Germany)

Author keywords

Business process management; Developmental models; Public sector

Indexed keywords

EID: 84879116566     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2013.03.002     Document Type: Article

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