Realizing joined-up government - Dynamic capabilities and stage models for transformation

Government Information Quarterly

Volumn 26, Issue 2, 2009, Pages 275-284

  Klievink, Bram ^a   Janssen, Marijn ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Coordination; Dynamic capabilities; Joined up government; Service provisioning; Stage models; Transformation

Indexed keywords

EID: 63049107199     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2008.12.007     Document Type: Article

References (27)

1. 6 P. Joined-up government in the western world in comparative perspective: A preliminary literature review and exploration. Journal of Public Administration Research and Theory 14 1 (2004) 103-138
2. Andersen K.V., and Henriksen H.Z. E-government maturity models: Extension of the Layne and Lee model. Government Information Quarterly 23 2 (2006) 236-248
3. Bertot J.C., and Jaeger P.T. The e-government paradox: Better customer service doesn't necessarily cost less. Government Information Quarterly 25 2 (2008) 149-154
4. Chen H. Digital government: technologies and practices. Decision Support Systems 34 3 (2002) 223-227
5. Cohen W.M., and Levinthal D.A. Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly 35 1 (1990) 128-152
6. Cook M.A. Building enterprise information architectures. Reengineering Information Systems (1996), Prentice Hall, New Jersey, USA
7. Daniel E.M., and Wilson H.N. The role of dynamic capabilities in e-business transformation. European Journal of Information Systems 12 4 (2003) 282-296
8. Dutch Government. Op weg naar de Elektronische Overheid (in Dutch). Retrieved. from. The Ministry of the Interior and Kingdom Relations (2004)
9. Eisenhardt K.M., and Martin J.A. Dynamic capabilities: What are they?. Strategic Management Journal 21 10-11 (2000) 1105-1121
10. Feeny D.F., and Willcocks L.P. Core IS capabilities for exploiting information technology. Sloan Management Review 39 3 (1998) 9-21
11. Ghasemzadeh, F. & Sahafi, L. (2003). E-commerce adoption: A two dimensional maturity model, 4th World Congress on the Management of Electronic Business. McMaster University, Hamilton, On., Canada. January 15-17.
12. Greiner L.E. Evolution and revolution as organizations grow. Harvard Business Review 50 4 (1972) 37-46
13. Hammer M. Reengineering work: Don't automate, obliterate. Harvard Business Review 68 4 (1990) 104-112
14. Hammer M., and Champy J. Reengineering the Cooperation: A Manifesto for Business Revolution (1993), HarperCollins Publishers, New York
15. Hazlett S.A., and Hill F. E-government: the realities of using IT to transform the public sector. Managing Service Quality 13 6 (2003) 445-452
16. Janssen M., Kuk G., and Wagenaar R.W. A survey of web-based business models for e-government in the Netherlands. Government Information Quarterly 25 2 (2008) 202-220
17. Janssen M., and Van Veenstra A.F. Stages of growth in e-government: An architectural approach. Electronic Journal of e-Government 3 4 (2005) 193-200
18. Kay A. A critique of the use of path dependency in policy studies. Public Administration 83 3 (2005) 553-571
19. Kazanjian R.K., and Drazin R. An empirical test of a stage of growth progression model. Management Science 35 12 (1989) 1489-1503
20. Layne K., and Lee J. Developing fully functional e-government: A four stage model. Government Information Quarterly 18 2 (2001) 122-136
21. Meel J.v., and Sol H.G. Business engineering: Dynamic modeling instruments for a dynamic world. Simulation & Gaming 27 4 (1996) 440-461
22. Moon M.J. The evolution of e-government among municipalities: Rhetoric or reality?. Public Administration Review 62 4 (2002) 424-433
23. Nolan R.L. Managing the crises in data processing. Harvard Business Review 57 March/April (1979) 115-126
24. O'Neill P., and Sohal A.S. Business process reengineering: A review of recent literature. Technovation 19 9 (1999) 571-581
25. Rao S.S., Metts G., and Monge C.A.M. Electronic commerce development in small and medium sized enterprises: A stage model and its implications. Business Process Management 9 1 (2003) 11-32
26. Scholl H.J., and Klischewski R. E-government integration and interoperability: Framing the research agenda. International Journal of Public Administration 30 8 (2007) 889-920
27. Teece D.J., Pisano G., and Shuen A. Dynamic capabilities and strategic management. Strategic Management Journal 18 7 (1997) 509-533