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Volumn 32, Issue 3, 2013, Pages 597-614

An Experimental Test of the Expectancy-Disconfirmation Theory of Citizen Satisfaction

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EID: 84878955277     PISSN: 02768739     EISSN: 15206688     Source Type: Journal    
DOI: 10.1002/pam.21702     Document Type: Article
Times cited : (145)

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