Do the crime, always do the time? insights into consumer-to-consumer punishment decisions

Journal of Consumer Research

Volumn 40, Issue 1, 2013, Pages 64-77

  Lin, Lily ^a   Dahl, Darren W ^a   Argo, Jennifer J ^b  

^a UNIVERSITY OF BRITISH COLUMBIA   (Canada)

^b UNIVERSITY OF ALBERTA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84877884411     PISSN: 00935301     EISSN: None     Source Type: Journal    
DOI: 10.1086/668641     Document Type: Article

References (48)

1. Argo, Jennifer J., Darren W. Dahl, and Rajesh V. Manchanda (2005), The Influence of a Mere Social Presence in a Retail Context, Journal of Consumer Research, 32 (2), 207-12.
2. Bandura, Albert (1965), Influence of Models' Reinforcement Contingencies on the Acquisition of Imitative Responses, Journal of Personality and Social Psychology, 1 (6), 589-95.
3. Banner, William Agustus (1981), Moral Norms and Moral Order: The Philosophy of Human Affairs, Gainesville: University Presses of Florida.
4. Bray, Robert M., Cindy Struckman-Johnson, Marshall D. Osborne, James B. McFarlane, and Joanne Scott (1978), The Effects of Defendant Status on the Decisions of Student and Community Juries, Social Psychology, 41 (3), 256-60.
5. Christakis, Nicholas A., and James H. Fowler (2007), The Spread of Obesity in a Large Social Network over 32 Years, New England Journal of Medicine, 357 (4), 370-79.
6. Cialdini, Robert B., and Melanie R. Trost (1998), Social Influence: Social Norm, Conformity, and Compliance, in Handbook of Social Psychology, Vol. 2, ed. Daniel T. Gilbert, Susan T. Fiske, and Gardner Lindzey, New York: McGraw-Hill, 151-92.
7. Dahl, Darren W., Jennifer J. Argo, and Andrea C. Morales (2012), Social Information in the Retail Environment: The Importance of Consumption Alignment, Referent Identity, and Self-Esteem, Journal of Consumer Research, 38 (5), 860-71.
8. Darley, John M., and Thane S. Pittman (2003), The Psychology of Compensatory and Retributive Justice, Personality and Social Psychology Review, 7 (4), 324-36.
9. Dawes, Christopher T., James H. Folwer, Tim Johnson, Richard McElreath, and Oleg Smirnov (2007), Egalitarian Motives in Humans, Nature, 446 (April), 794-96. Durkheim, Émile (1925/1976), The Elementary Forms of the Religious Life, 2nd ed., London: Allen & Unwin.
10. Fehr, Ernst, and Simon Gächter (2002), Altruistic Punishment in Humans, Nature, 415 (January), 137-40.
11. Fischer, P., Tobias Greitemeyer, Andreas Kastenmüller, Dieter Frey, and Silvia Oßwald (2007), Terror Salience and Punishment: Does Terror Salience Induce Threat to Social Order? Journal of Experimental Social Psychology, 43 (6), 964-71.
12. Folkes, Valerie S. (1984), Consumer Reactions to Product Failure: An Attributional Approach, Journal of Consumer Research, 10 (4), 398-409.
13. Frank, Lawrence K. (1944), What Is Social Order? American Journal of Sociology, 49 (5), 470-77.
14. Garland, David (1990), Punishment and Modern Society, Chicago: University of Chicago Press.
15. Gino, Francesca, Shahar Ayal, and Dan Ariely (2009), Contagion and Differentiation in Unethical Behavior: The Effect of One Bad Apple on the Barrel, Psychological Science, 20(3), 393-98.
16. Goldberg, Daniel S. (2011), What Kind of People: Obesity Stigma and Inequities, American Journal of Medicine, 124 (8), 788.
17. Goldstein, Noah J., Robert B. Cialdini, and Vladas Griskevicius (2008), A Room with a Viewpoint: Using Social Norms to Motivate Environmental Conservation in Hotels, Journal of Consumer Research, 35 (3), 472-82.
18. Gorn, Gerald J., Yuwei Jiang, and Johar (2008), Babyfaces, Trait, Inferences, and Company Evaluations in a Public Relations Crisis, Journal of Consumer Research, 35(1),36-49.
19. Hamilton, Lindsay (2007), Hilton Double Standard-Celeb vs. Non-celeb? ABC News, http://abcnews.go.com/Entertainment/LegalCenter/story?id=3262716&page=1#.T7Vlh1K0KuI.
20. Hardin, Russell (2001), Law and Social Order, Philosophical Issues, 11(1),61-85.
21. Hayek, Friedrich A. (2003), Cosmos and Taxis, in Hechter and Horne 2003, 221-36.
22. Heath, Wendy P., Bruce D. Grannemann, Michelle A. Peacock, and Jennyfer Dulyx (2001), Effects of Considering Who and Why the Defendant Attacked, Journal of Applied Social Psychology, 31 (4), 860-87.
23. Hechter, Michael, and Christine Horne, eds. (2003), Theories of Social Order, Stanford, CA: Stanford University Press.
24. Helweg-Larsen, Marie, and Barbara L. LoMonaco (2008), Queu- ing among U2 Fans: Reactions to Social Norm Violations, Journal of Applied Social Psychology, 38 (9), 2378-93.
25. Henrich, Joseph, and Robert Boyd (2001), Why People Punish Defectors: Conformist Transmission Stabilizes Costly Enforcement of Norms in Cooperative Dilemmas, Journal of Theoretical Biology, 208 (1), 79-89.
26. Holub, Shayla C., Cin Cin Tan, and Sanobar L. Patel (2011), Factors Associated with Mothers' Obesity Stigma and Young Children's Weight Stereotypes, Journal of Applied Developmental Psychology, 32 (3), 118-26.
27. Kadish, Sanford H. (1987), Excusing Crime, California Law Review, 75 (January), 257-89.
28. Kalamas, Maria, Michel Laroche, and Lucy Makdessian (2008), Reaching the Boiling Point: Consumers' Negative Affective Reactions to Firm-Attributed Service Failures, Journal of Business Research, 61 (8), 813-24.
29. Kay, Aaron C., Jennifer A. Whitson, Danielle Gaucher, and Adam D. Galinsky (2009), Compensatory Control Achieving Order through the Mind, Our Institutions, and the Heavens, Current Directions in Psychological Science, 18 (5), 264-68.
30. Keizer, Kees, Siegwart Lindenberg, and Linda Steg (2008), The Spreading of Disorder, Science, 322 (5908), 1681-85.
31. Laczniak, Gene R., and Donald A. Michie (1979), The Social Disorder of the Broadened Concept of Marketing, Journal of the Academy of Marketing Science, 7 (3), 214-32.
32. Lockwood, Penelope, and Ziva Kunda (1997), Superstars and Me: Predicting the Impact of Role Models on the Self, Journal of Personality and Social Psychology, 73 (1), 91-103.
33. Mazzella, Ronald, and Alan Feingold (1994), The Effects of Physical Attractiveness, Race, Socioeconomic Status, and Gender of Defendants and Victims on Judgments of Mock Jurors: A Meta-analysis, Journal of Applied Social Psychology, 24 (15), 1315-38.
34. McFerran, Brent, Darren W. Dahl, Gavan J. Fitzsimons, and Andrea C. Morales (2010), I'll Have What She's Having: Effects of Social Influence and Body Type on the Food Choices of Others, Journal of Consumer Research, 36 (6), 915-29.
35. Murphy, Jeffrie G. (1985), Retributivism, Moral Education, and the Liberal State, Criminal Justice Ethics, 4(1),3-11.
36. Piazza, Jared, and Jesse M. Bering (2008), The Effects of Perceived Anonymity on Altruistic Punishment, Evolutionary Psychology, 6 (3), 487-501.
37. Pingitore, Regina, Bernard L. Dugoni, R. Scott Tindale, and Bonnie Spring (1994), Bias against Overweight Job Applicants in a Simulated Employment Interview, Journal of Applied Psychology, 79 (6), 909-17.
38. Pope, Whitney (1975), Durkheim as a Functionalist, Sociological Quarterly, 16 (3), 361-79.
39. Rastogi, Neelkamal (2010), Role of Social Disorder-Related Environmental Cues as Signals in Modulating Social Learning, Norm Non-compliance and Collective Decisions in Human Societies, Current Science, 99 (8), 1046-50.
40. Sampson, Robert J. (2009), Disparity and Diversity in the Contemporary City: Social (Dis)order Revisited, British Journal of Sociology, 60(1),1-31.
41. Sigall, Harold, and Nancy Ostrove (1975), Beautiful but Dangerous: Effects of Offender Attractiveness and Nature of the Crime on Juridic Judgment, Journal of Personality and Social Psychology, 31 (3), 410-14.
42. Skinner, Burrhus F. (1953), Science and Human Behavior, New York: Macmillan.
43. Smith, Robert J., and Eric S. Knowles (1979), Affective and Cognitive Mediators of Reactions to Spatial Invasions, Journal of Experimental Social Psychology, 15 (5), 437-52.
44. Tanner, Robin J., Rosellina Ferraro, Tanya L. Chartrand, James R. Bettman, and Rick Van Baaren (2008), Of Chameleons and Consumption: The Impact of Mimicry on Choice and Preferences, Journal of Consumer Research, 34 (6), 754-66.
45. Tax, Stephen S., Stephen W. Brown, and Murali Chandrashekaran (1998), Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing, Journal of Marketing, 62(2),60-76.
46. Ward, Tony, and Karen Salmon (2009), The Ethics of Punishment: Correctional Practice Implications, Aggression and Violent Behavior, 14 (4), 239-47.
47. Zaibert, Leo (2006), Punishment and Retribution, Aldershot: Ashgate.
48. Zemba, Yuriko, Maia J. Young, and Michael W. Morris (2006), Blaming Leaders for Organizational Accidents: Proxy Logic in Collective- versus Individual-Agency Cultures, Organizational Behavior and Human Decision Processes, 101 (1), 36-51.