Service development in product-service systems: A maturity model

Service Industries Journal

Volumn 33, Issue 3-4, 2013, Pages 300-319

  Rapaccini, Mario ^a   Saccani, Nicola ^b   Pezzotta, Giuditta ^c   Burger, Thomas ^d   Ganz, Walter ^d  

^a UNIVERSITY OF FLORENCE   (Italy)

^b UNIVERSITY OF BRESCIA   (Italy)

^c UNIVERSITY OF BERGAMO   (Italy)

^d FRAUNHOFER IAO   (Germany)

Author keywords

case studies; maturity model; new service development; product centric companies; product service systems; service innovation

Indexed keywords

INNOVATION; MANUFACTURING; NUMERICAL MODEL; SERVICE SECTOR;

EID: 84875826768     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2013.747513     Document Type: Article

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