Challenges to the credibility of patient feedback in primary healthcare settings: A qualitative study

British Journal of General Practice

Volumn 63, Issue 608, 2013, Pages

  Asprey, Anthea ^a   Campbell, John L ^a   Newbould, Jenny ^b   Cohn, Simon ^c   Carter, Mary ^a   Davey, Antoinette ^a   Roland, Martin ^d  

^a UNIVERSITY OF EXETER   (United Kingdom)

^b RAND CORPORATION   (United States)

^c Social Science Group   (United Kingdom)

^d UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

Primary healthcare; Qualitative research; Reliability and validity; Surveys

Indexed keywords

ARTICLE; AWARENESS; FEEDBACK SYSTEM; GENERAL PRACTITIONER; HEALTH PERSONNEL ATTITUDE; HEALTH SURVEY; HUMAN; MANAGER; NURSE; PERSONAL EXPERIENCE; PRIMARY HEALTH CARE; QUALITATIVE ANALYSIS; SEMI STRUCTURED INTERVIEW; UNITED KINGDOM; ATTITUDE TO HEALTH; FAMILY NURSE PRACTITIONER; FEMALE; GENERAL PRACTICE; MALE; MANAGEMENT; PATIENT SATISFACTION; PSYCHOLOGY; QUESTIONNAIRE; STANDARDS;

ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; ENGLAND; FAMILY NURSE PRACTITIONERS; FEEDBACK; FEMALE; GENERAL PRACTICE; GENERAL PRACTITIONERS; HUMANS; MALE; PATIENT SATISFACTION; PRACTICE MANAGEMENT, MEDICAL; QUESTIONNAIRES;

EID: 84875795149     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: 10.3399/bjgp13X664252     Document Type: Article

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