-
1
-
-
34547554235
-
Mirror, mirror on the wall: Culture's consequences in a value test of its own design
-
Ailon, G. (2008), "Mirror, mirror on the wall: culture's consequences in a value test of its own design" in Academy of Management review, Vol. 33, No. 4, pp. 885-904.
-
(2008)
Academy of Management Review
, vol.33
, Issue.4
, pp. 885-904
-
-
Ailon, G.1
-
2
-
-
41649112685
-
Structural equation modeling in practice: A review and recommended two-step approach
-
Anderson, J.C., Gerbing, D.W. (1988), "Structural equation modeling in practice: a review and recommended two-step approach" in Psychological Bulletin, Vol. 103, No. 3, pp. 411-23.
-
(1988)
Psychological Bulletin
, vol.103
, Issue.3
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
3
-
-
85135293602
-
The role of communication and trust in explaining customer loyalty: An extension to the ECSI model
-
Ball, A.D., Coelho, P.S., Machás, A. (2004), "The role of communication and trust in explaining customer loyalty: an extension to the ECSI model" in European Journal of Marketing, Vol. 38, Nos 9/10, pp. 1272-93.
-
(2004)
European Journal of Marketing
, vol.38
, Issue.9-10
, pp. 1272-1293
-
-
Ball, A.D.1
Coelho, P.S.2
Machás, A.3
-
4
-
-
84989092701
-
Trustworthiness as a source of competitive advantage
-
Barney, J., Hansen, M. (1994), "Trustworthiness as a source of competitive advantage" in Strategic Management Journal, Vol. 15, No. 1, pp. 175-90.
-
(1994)
Strategic Management Journal
, vol.15
, Issue.1
, pp. 175-190
-
-
Barney, J.1
Hansen, M.2
-
6
-
-
7444221668
-
Interpreting dimensions of consumer trust in e-commerce
-
Chen, S.C., Dhillon, G. (2003), "Interpreting dimensions of consumer trust in e-commerce" in Information and Technology Management, Vol. 4, Nos 2/3, pp. 303-18.
-
(2003)
Information and Technology Management
, vol.4
, Issue.2-3
, pp. 303-318
-
-
Chen, S.C.1
Dhillon, G.2
-
7
-
-
34548812842
-
Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance
-
Colquitt, J.A., Brent, A.S., Jeffery, A.L. (2007), "Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance" in Journal of Applied Psychology, Vol. 92, No. 4, pp. 909-27.
-
(2007)
Journal of Applied Psychology
, vol.92
, Issue.4
, pp. 909-927
-
-
Colquitt, J.A.1
Brent, A.S.2
Jeffery, A.L.3
-
8
-
-
0000319235
-
A multi-dimensional study of trust in organizations
-
Costigan, R.D., Ilter, S.S., Berman, J.J. (1998), "A multi-dimensional study of trust in organizations" in Journal of Management Issues, Vol. 10, No. 3, pp. 303-17.
-
(1998)
Journal of Management Issues
, vol.10
, Issue.3
, pp. 303-317
-
-
Costigan, R.D.1
Ilter, S.S.2
Berman, J.J.3
-
9
-
-
0002034110
-
The organizational trust inventory (oti): Development and validation
-
Kramer, R.M., Tyler, T.R. (Eds.), Sage Publications, Thousand Oaks, CA
-
Cummings, L.L., Bromiley, P. (1996), "The organizational trust inventory (oti): development and validation" in Kramer, R.M. and Tyler, T.R. (Eds.), Trust in Organizations: Frontiers of Theory and Research, Sage Publications, Thousand Oaks, CA, pp. 302-30.
-
(1996)
Trust in Organizations: Frontiers of Theory and Research
, pp. 302-330
-
-
Cummings, L.L.1
Bromiley, P.2
-
10
-
-
19544364434
-
Feeling and believing: The influence of emotion on trust
-
Dunn, J.R., Schweitzer, M.E. (2005), "Feeling and believing: the influence of emotion on trust" in Journal of Personality and Social Psychology, Vol. 88, No. 5, pp. 736-48.
-
(2005)
Journal of Personality and Social Psychology
, vol.88
, Issue.5
, pp. 736-748
-
-
Dunn, J.R.1
Schweitzer, M.E.2
-
11
-
-
70449384006
-
Measuring trust in financial services: The trust index
-
Ennew, C., Sekhon, H. (2007), "Measuring trust in financial services: the trust index" in Consumer Policy Review, Vol. 17, No. 2, pp. 62-8.
-
(2007)
Consumer Policy Review
, vol.17
, Issue.2
, pp. 62-68
-
-
Ennew, C.1
Sekhon, H.2
-
12
-
-
0003551671
-
-
Addison-Wesley, Reading, MA
-
Fishbein, M., Ajzen, A. (1975), Belief, Attitude, Intention and Behaviour, Addison-Wesley, Reading, MA.
-
(1975)
Belief, Attitude, Intention and Behaviour
-
-
Fishbein, M.1
Ajzen, A.2
-
13
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell, C., Larcker, D.F. (1981), "Evaluating structural equation models with unobservable variables and measurement error" in Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
14
-
-
0010127452
-
Dimensions and levels of trust: Implications for commitment to a relationship
-
Ganesan, S., Hess, R. (1997), "Dimensions and levels of trust: implications for commitment to a relationship" in Marketing Letters, Vol. 8, No. 4, pp. 439-48.
-
(1997)
Marketing Letters
, vol.8
, Issue.4
, pp. 439-448
-
-
Ganesan, S.1
Hess, R.2
-
15
-
-
0034413987
-
E-commerce: The role of familiarity and trust
-
Gefen, D. (2000), "E-commerce: the role of familiarity and trust" in Omega, Vol. 28, pp. 725-37.
-
(2000)
Omega
, vol.28
, pp. 725-737
-
-
Gefen, D.1
-
16
-
-
17544365273
-
Antecedents of trust: Establishing a boundary condition for the relation between propensity to trust and intention to trust
-
Gill, H., Boies, K., Finegan, J.E., McNally, J. (2005), "Antecedents of trust: establishing a boundary condition for the relation between propensity to trust and intention to trust" in Journal of Business and Psychology, Vol. 19, No. 3, pp. 287-302.
-
(2005)
Journal of Business and Psychology
, vol.19
, Issue.3
, pp. 287-302
-
-
Gill, H.1
Boies, K.2
Finegan, J.E.3
McNally, J.4
-
17
-
-
84976003185
-
Is it a jungle out there? Trust, distrust, and the construction of social reality
-
Govier, T. (1994), "Is it a jungle out there? Trust, distrust, and the construction of social reality" in Dialogue, Vol. 33, No. 2, pp. 237-52.
-
(1994)
Dialogue
, vol.33
, Issue.2
, pp. 237-252
-
-
Govier, T.1
-
18
-
-
77955272049
-
Trust and stakeholder theory: Trustworthiness in the organisation-stakeholder relationship
-
Greenwood, M., Buren, H. (2010), "Trust and stakeholder theory: trustworthiness in the organisation-stakeholder relationship" in Journal of Business Ethics, Vol. 95, pp. 425-38.
-
(2010)
Journal of Business Ethics
, vol.95
, pp. 425-438
-
-
Greenwood, M.1
Buren, H.2
-
19
-
-
0003610254
-
-
Pearson, Upper Saddle River, NJ
-
Hair, J.F. Jr, Black, C.W., Babin, J.B., Anderson, R.E., Tatham, L.R. (2006), Multivariate Data Analysis, Pearson, Upper Saddle River, NJ.
-
(2006)
Multivariate Data Analysis
-
-
Hair Jr., J.F.1
Black, C.W.2
Babin, J.B.3
Anderson, R.E.4
Tatham, L.R.5
-
21
-
-
0003443244
-
-
Sage Publications, London, 2nd ed
-
Hofstede, G. (2001), Culture's Consequences: Comparing Values, Behaviours, Institutions, and Organizations Across Nations, 2nd ed., Sage Publications, London.
-
(2001)
Culture's Consequences: Comparing Values, Behaviours, Institutions, and Organizations Across Nations
-
-
Hofstede, G.1
-
22
-
-
0000210281
-
Trust in close relationships
-
Hendrick, C. (Ed.), Sage, Newbury Park, CA
-
Holmes, J.G., Rempel, J.K. (1989), "Trust in close relationships" in Hendrick, C. (Ed.), Close Relationships, Sage, Newbury Park, CA, pp. 187-220.
-
(1989)
Close Relationships
, pp. 187-220
-
-
Holmes, J.G.1
Rempel, J.K.2
-
23
-
-
33646395871
-
Sources and dimensions of trust in service relationships
-
Swartz, T., Lacobucci, D. (Eds.), Sage Publications, Thousand Oaks, CA
-
Johnson, D., Grayson, K. (2000), "Sources and dimensions of trust in service relationships" in Swartz, T. and Lacobucci, D. (Eds.), Handbook of Services Marketing and Management, Sage Publications, Thousand Oaks, CA, pp. 357-70.
-
(2000)
Handbook of Services Marketing and Management
, pp. 357-370
-
-
Johnson, D.1
Grayson, K.2
-
24
-
-
11244306179
-
Cognitive and affective trust in service relationships
-
Johnson, D., Grayson, K. (2005), "Cognitive and affective trust in service relationships" in Journal of Business Research, Vol. 58, pp. 500-7.
-
(2005)
Journal of Business Research
, vol.58
, pp. 500-507
-
-
Johnson, D.1
Grayson, K.2
-
25
-
-
0000077268
-
Measurement of specific interpersonal trust: Construction and validation of a scale to assess trust in a specific other
-
Johnson-George, C., Swap, W.C. (1982), "Measurement of specific interpersonal trust: construction and validation of a scale to assess trust in a specific other" in Journal of Personality and Social Psychology, Vol. 43, No. 6, pp. 1306-17.
-
(1982)
Journal of Personality and Social Psychology
, vol.43
, Issue.6
, pp. 1306-1317
-
-
Johnson-George, C.1
Swap, W.C.2
-
26
-
-
0032383109
-
The experience and evolution of trust: Implications for cooperation and teamwork
-
Jones, G.R., George, J.M. (1998), "The experience and evolution of trust: implications for cooperation and teamwork" in The Academy of Management Review, Vol. 23, No. 3, pp. 531-46.
-
(1998)
The Academy of Management Review
, vol.23
, Issue.3
, pp. 531-546
-
-
Jones, G.R.1
George, J.M.2
-
27
-
-
67249136038
-
The repair of trust: A dynamic bilateral perspective and multilevel conceptualisation
-
Kim, P., Dirks, K., Cooper, C. (2009), "The repair of trust: a dynamic bilateral perspective and multilevel conceptualisation" in Academy of Management Review, Vol. 34, No. 3, pp. 401-22.
-
(2009)
Academy of Management Review
, vol.34
, Issue.3
, pp. 401-422
-
-
Kim, P.1
Dirks, K.2
Cooper, C.3
-
28
-
-
1142289897
-
Removing the shadow of suspicion: The effects of apology versus denial for repairing competence-versus integrity-based trust violations
-
Kim, P., Ferrin, D., Cooper, C., Dirks, K. (2004), "Removing the shadow of suspicion: the effects of apology versus denial for repairing competence-versus integrity-based trust violations" in Journal of Applied Psychology, Vol. 89, pp. 104-18.
-
(2004)
Journal of Applied Psychology
, vol.89
, pp. 104-118
-
-
Kim, P.1
Ferrin, D.2
Cooper, C.3
Dirks, K.4
-
29
-
-
23144435923
-
Trust and distrust in organizations: Emerging perspectives, enduring questions
-
Kramer, R.M. (1999), "Trust and distrust in organizations: emerging perspectives, enduring questions" in Annual Review of Psychology, Vol. 50, pp. 569-98.
-
(1999)
Annual Review of Psychology
, vol.50
, pp. 569-598
-
-
Kramer, R.M.1
-
30
-
-
0002562849
-
A trust model for consumer internet shopping
-
Lee, K.O., Turban, E. (2001), "A trust model for consumer internet shopping" in International Journal of Electronic Commerce, Vol. 6, No. 1, pp. 75-91.
-
(2001)
International Journal of Electronic Commerce
, vol.6
, Issue.1
, pp. 75-91
-
-
Lee, K.O.1
Turban, E.2
-
31
-
-
0002695530
-
Trust in relationships: A model of trust development and decline
-
Bunker, B.B., Rubin, J.Z. (Eds.), Jossey-Bass, San Francisco, CA
-
Lewicki, R.J., Bunker, B.B. (1995), "Trust in relationships: a model of trust development and decline" in Bunker, B.B. and Rubin, J.Z. (Eds.), Conflict, Cooperation, and Justice, Jossey-Bass, San Francisco, CA, pp. 133-73.
-
(1995)
Conflict, Cooperation, and Justice
, pp. 133-173
-
-
Lewicki, R.J.1
Bunker, B.B.2
-
32
-
-
84963063075
-
Trust as a social reality
-
Lewis, J.D., Weigert, A. (1985), "Trust as a social reality" in Social Forces, Vol. 63, pp. 967-85.
-
(1985)
Social Forces
, vol.63
, pp. 967-985
-
-
Lewis, J.D.1
Weigert, A.2
-
34
-
-
0037981779
-
Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations
-
McAllister, J. (1995), "Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations" in Academy of Management Journal, Vol. 38, No. 1, pp. 24-59.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.1
, pp. 24-59
-
-
McAllister, J.1
-
35
-
-
0037660095
-
What trust means in e-commerce customer relationships: An interdisciplinary conceptual typology
-
McKnight, D.H., Chervany, N.L. (2001), "What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology" in International Journal of Electronic Commerce, Vol. 6, No. 2, pp. 35-59.
-
(2001)
International Journal of Electronic Commerce
, vol.6
, Issue.2
, pp. 35-59
-
-
McKnight, D.H.1
Chervany, N.L.2
-
36
-
-
0009925685
-
Initial trust formation in new organizational relationships
-
McKnight, D.H., Cummings, L.L., Norman, L.C. (1998), "Initial trust formation in new organizational relationships" in The Academy of Management Review, Vol. 23, No. 3, pp. 473-90.
-
(1998)
The Academy of Management Review
, vol.23
, Issue.3
, pp. 473-490
-
-
McKnight, D.H.1
Cummings, L.L.2
Norman, L.C.3
-
37
-
-
0036737236
-
Developing and validating trust measures for e-commerce: An integrative typology
-
McKnight, H.D., Choudhury, V., Kacmar, C. (2002), "Developing and validating trust measures for e-commerce: an integrative typology" in Information Systems Research, INFORMS, Vol. 13, pp. 334-59.
-
(2002)
Information Systems Research, INFORMS
, vol.13
, pp. 334-359
-
-
McKnight, H.D.1
Choudhury, V.2
Kacmar, C.3
-
38
-
-
34548524643
-
Personal characteristics, trust, conflict, and effectiveness in marketing/sales working relationships
-
Massey, G.R., Dawes, P.L. (2007), "Personal characteristics, trust, conflict, and effectiveness in marketing/sales working relationships" in European Journal of Marketing, Vol. 41, Nos 9/10, pp. 1117-45.
-
(2007)
European Journal of Marketing
, vol.41
, Issue.9-10
, pp. 1117-1145
-
-
Massey, G.R.1
Dawes, P.L.2
-
39
-
-
0042495505
-
An integrative model of organizational trust
-
Mayer, R.C., Davis, J.H., Schoorman, F.D. (1995), "An integrative model of organizational trust" in Academy of Management Review, Vol. 20, No. 3, pp. 709-34.
-
(1995)
Academy of Management Review
, vol.20
, Issue.3
, pp. 709-734
-
-
Mayer, R.C.1
Davis, J.H.2
Schoorman, F.D.3
-
40
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan, R.M., Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing" in Journal of Marketing, Vol. 58, pp. 20-38.
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
41
-
-
24144462681
-
The cognitive and affective antecedents of general trust within cooperative organizations
-
Morrow, J.L. Jr, Hansen, M.H., Pearson, A.W. (2004), "The cognitive and affective antecedents of general trust within cooperative organizations" in Journal of Managerial Issues, Vol. 16, pp. 48-64.
-
(2004)
Journal of Managerial Issues
, vol.16
, pp. 48-64
-
-
Morrow Jr., J.L.1
Hansen, M.H.2
Pearson, A.W.3
-
42
-
-
33947281385
-
Are Hofstede's and Schwartz's value frameworks congruent?
-
Ng, S., Lee, J., Soutar, G. (2007), "Are Hofstede's and Schwartz's value frameworks congruent?" in International Marketing Review, Vol. 24, No. 2, pp. 164-80.
-
(2007)
International Marketing Review
, vol.24
, Issue.2
, pp. 164-180
-
-
Ng, S.1
Lee, J.2
Soutar, G.3
-
43
-
-
0031496391
-
Listening to your customers: The impact of perceived salesperson listening behaviour on relationship outcomes
-
Ramsey, R.P., Sohi, R.S. (1997), "Listening to your customers: the impact of perceived salesperson listening behaviour on relationship outcomes" in Journal of the Academy of Marketing Science, Vol. 25, No. 2, pp. 127-37.
-
(1997)
Journal of the Academy of Marketing Science
, vol.25
, Issue.2
, pp. 127-137
-
-
Ramsey, R.P.1
Sohi, R.S.2
-
44
-
-
1342312200
-
The one number you need to grow
-
Reichheld, F.F. (2003), "The one number you need to grow" in Harvard Business Review, Vol. 81, pp. 46-54.
-
(2003)
Harvard Business Review
, vol.81
, pp. 46-54
-
-
Reichheld, F.F.1
-
46
-
-
0001969565
-
Trust in close relationships
-
Rempel, J.K., Holmes, J.G., Zanna, M.P. (1985), "Trust in close relationships" in Journal of Personality and Social Psychology, Vol. 49, No. 1, pp. 95-112.
-
(1985)
Journal of Personality and Social Psychology
, vol.49
, Issue.1
, pp. 95-112
-
-
Rempel, J.K.1
Holmes, J.G.2
Zanna, M.P.3
-
47
-
-
84867962905
-
Some antecedents and effects of trust in virtual communities
-
Ridings, C., Gefen, D., Arinze, B. (2002), "Some antecedents and effects of trust in virtual communities" in Journal of Strategic Information Systems, Vol. 11, Nos 3/4, pp. 271-95.
-
(2002)
Journal of Strategic Information Systems
, vol.11
, Issue.3-4
, pp. 271-295
-
-
Ridings, C.1
Gefen, D.2
Arinze, B.3
-
48
-
-
57649209186
-
Introduction to special topic forum: Not so different after all: A cross-discipline view of trust
-
Rousseau, M., Sitkin, S.B., Burt, R.S., Camerer, C. (1998), "Introduction to special topic forum: not so different after all: a cross-discipline view of trust" in The Academy of Management Review, Vol. 23, No. 3, pp. 393-404.
-
(1998)
The Academy of Management Review
, vol.23
, Issue.3
, pp. 393-404
-
-
Rousseau, M.1
Sitkin, S.B.2
Burt, R.S.3
Camerer, C.4
-
49
-
-
33846665582
-
Hofstede's dimensions of culture in international marketing studies
-
Soares, A.M., Farhangmehr, M., Shoham, A. (2007), "Hofstede's dimensions of culture in international marketing studies" in Journal of Business Research, Vol. 60, No. 3, pp. 277-84.
-
(2007)
Journal of Business Research
, vol.60
, Issue.3
, pp. 277-284
-
-
Soares, A.M.1
Farhangmehr, M.2
Shoham, A.3
-
50
-
-
0033440430
-
A cross-national investigation into the individual and national-cultural antecedents of consumer innovativeness
-
Steenkamp, J.-B.E.M., ter Hofstede, F., Wedel, M. (1999), "A cross-national investigation into the individual and national-cultural antecedents of consumer innovativeness" in Journal of Marketing, Vol. 63, No. 2, pp. 55-69.
-
(1999)
Journal of Marketing
, vol.63
, Issue.2
, pp. 55-69
-
-
Steenkamp, J.-B.E.M.1
ter Hofstede, F.2
Wedel, M.3
-
51
-
-
50849101052
-
Trust - the importance of trustfulness versus trustworthiness
-
Tullberg, J. (2008), "Trust - the importance of trustfulness versus trustworthiness" in The Journal of Socio-economics, Vol. 37, pp. 2059-71.
-
(2008)
The Journal of Socio-Economics
, vol.37
, pp. 2059-2071
-
-
Tullberg, J.1
-
52
-
-
33748516569
-
Normal acts of irrational trust: Motivated attributions and the trust development process
-
Weber, J.M., Malhotra, D., Murnighan, J.K. (2005), "Normal acts of irrational trust: motivated attributions and the trust development process" in Research in Organizational Behavior, Vol. 26, pp. 75-101.
-
(2005)
Research in Organizational Behavior
, vol.26
, pp. 75-101
-
-
Weber, J.M.1
Malhotra, D.2
Murnighan, J.K.3
-
53
-
-
55149103119
-
Development of cognitive and affective trust in teams
-
Webber, S. (2008), "Development of cognitive and affective trust in teams" in Small Groups Research, Vol. 39, No. 6, pp. 746-69.
-
(2008)
Small Groups Research
, vol.39
, Issue.6
, pp. 746-769
-
-
Webber, S.1
-
54
-
-
0035536556
-
In whom we trust: Group membership as an affective context for trust development
-
Williams, M. (2001), "In whom we trust: group membership as an affective context for trust development" in The Academy of Management Review, Vol. 26, No. 3, pp. 377-96.
-
(2001)
The Academy of Management Review
, vol.26
, Issue.3
, pp. 377-396
-
-
Williams, M.1
-
55
-
-
34548524533
-
Research on trust: A bibliography and brief bibliometric analysis of the special issue submissions
-
Arnott, D.C. (2007), "Research on trust: a bibliography and brief bibliometric analysis of the special issue submissions" in European Journal of Marketing, Vol. 41, Nos 9/10, pp. 1203-40.
-
(2007)
European Journal of Marketing
, vol.41
, Issue.9-10
, pp. 1203-1240
-
-
Arnott, D.C.1
-
56
-
-
27144550225
-
Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study
-
Bart, Y., Shankar, V., Sultan, F., Urban, G.L. (2005), "Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study" in Journal of Marketing, Vol. 69, No. 4, pp. 133-52.
-
(2005)
Journal of Marketing
, vol.69
, Issue.4
, pp. 133-152
-
-
Bart, Y.1
Shankar, V.2
Sultan, F.3
Urban, G.L.4
-
57
-
-
0003064310
-
Trust and participation in organizational decision making as predictors of satisfaction
-
Driscoll, J.W. (1978), "Trust and participation in organizational decision making as predictors of satisfaction" in The Academy of Management Journal, Vol. 12, No. 4, pp. 44-56.
-
(1978)
The Academy of Management Journal
, vol.12
, Issue.4
, pp. 44-56
-
-
Driscoll, J.W.1
-
58
-
-
0032223756
-
Is anybody out there? Antecedents of trust in global virtual team
-
Jarvenpaa, S.L., Knoll, K., Leidner, D.E. (1998), "Is anybody out there? Antecedents of trust in global virtual team" in Journal of Management Information Systems, Vol. 14, No. 4, pp. 29-64.
-
(1998)
Journal of Management Information Systems
, vol.14
, Issue.4
, pp. 29-64
-
-
Jarvenpaa, S.L.1
Knoll, K.2
Leidner, D.E.3
-
59
-
-
3142752117
-
Conceptual and methodological considerations in the study of trust and suspicion
-
Kee, H.W., Knox, R.E. (1970), "Conceptual and methodological considerations in the study of trust and suspicion" in Journal of Conflict Management, Vol. 14, No. 3, pp. 357-66.
-
(1970)
Journal of Conflict Management
, vol.14
, Issue.3
, pp. 357-366
-
-
Kee, H.W.1
Knox, R.E.2
-
60
-
-
0039656230
-
Factors affecting trust in market relationship
-
Moorman, C., Deshpande, R., Zaltman, G. (1993), "Factors affecting trust in market relationship" in Journal of Marketing, Vol. 57, No. 3, pp. 81-101.
-
(1993)
Journal of Marketing
, vol.57
, Issue.3
, pp. 81-101
-
-
Moorman, C.1
Deshpande, R.2
Zaltman, G.3
-
61
-
-
0033439536
-
Whence customer loyalty
-
Oliver, R.L. (1999), "Whence customer loyalty" in Journal of Marketing, Vol. 63, pp. 33-44.
-
(1999)
Journal of Marketing
, vol.63
, pp. 33-44
-
-
Oliver, R.L.1
-
62
-
-
0014178927
-
A new scale for the measurement of interpersonal trust
-
Rotter, J.B. (1967), "A new scale for the measurement of interpersonal trust" in Journal of Personality, Vol. 35, No. 4, pp. 651-65.
-
(1967)
Journal of Personality
, vol.35
, Issue.4
, pp. 651-665
-
-
Rotter, J.B.1
-
63
-
-
0001910618
-
Generalized expectancies for interpersonal trust
-
Rotter, J.B. (1971), "Generalized expectancies for interpersonal trust" in American Psychologist, Vol. 26, No. 5, pp. 443-52.
-
(1971)
American Psychologist
, vol.26
, Issue.5
, pp. 443-452
-
-
Rotter, J.B.1
-
64
-
-
58149405986
-
Interpersonal trust, trustworthiness, and gullibility
-
Rotter, J.B. (1980), "Interpersonal trust, trustworthiness, and gullibility" in The American Psychologist, Vol. 35, No. 1, pp. 1-7.
-
(1980)
The American Psychologist
, vol.35
, Issue.1
, pp. 1-7
-
-
Rotter, J.B.1
-
65
-
-
84973806843
-
Interpersonal trust: A comparison of attitudinal and situational factors
-
Scott, C.L. (1980), "Interpersonal trust: a comparison of attitudinal and situational factors" in Human Relations, Vol. 33, No. 11, pp. 805-12.
-
(1980)
Human Relations
, vol.33
, Issue.11
, pp. 805-812
-
-
Scott, C.L.1
-
66
-
-
0003009215
-
Trust
-
London, H., Exner, J.E. Jr (Eds.), John Wiley & Sons, New York, NY
-
Stack, L.C. (1978), "Trust" in London, H. and Exner, J.E. Jr (Eds.), Dimensions of Personality, John Wiley & Sons, New York, NY, pp. 561-99.
-
(1978)
Dimensions of Personality
, pp. 561-599
-
-
Stack, L.C.1
-
67
-
-
84950658432
-
Measuring dimensions of purchaser trust of industrial salespeople
-
Swan, J., Trawick, I., Rink, D., Roberts, J. (1988), "Measuring dimensions of purchaser trust of industrial salespeople" in Journal of Personal Selling and Sales Management, Vol. 8, No. 1, pp. 1-9.
-
(1988)
Journal of Personal Selling and Sales Management
, vol.8
, Issue.1
, pp. 1-9
-
-
Swan, J.1
Trawick, I.2
Rink, D.3
Roberts, J.4
-
68
-
-
0001868677
-
The social identity theory of intergroup behavior
-
Worchel, S., Austin, W.G. (Eds.), Nelson-Hall, Chicago, IL
-
Tajfel, H., Turner, J.C. (1986), "The social identity theory of intergroup behavior" in Worchel, S. and Austin, W.G. (Eds.), Psychology of Intergroup Relations, Nelson-Hall, Chicago, IL, pp. 7-24.
-
(1986)
Psychology of Intergroup Relations
, pp. 7-24
-
-
Tajfel, H.1
Turner, J.C.2
|