Understanding and encouraging feedback-seeking behaviour: A literature review

Medical Education

Volumn 47, Issue 3, 2013, Pages 232-241

  Crommelinck, Michiel ^a   Anseel, Frederik ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

ADAPTIVE BEHAVIOR; EVIDENCE BASED PRACTICE; FEEDBACK SYSTEM; HUMAN; INFORMATION SEEKING; LEARNING; MEDICAL EDUCATION; MEDICAL STUDENT; MOTIVATION; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; PUBLIC RELATIONS; REVIEW; SELF CONCEPT;

ADAPTATION, PSYCHOLOGICAL; EDUCATION, MEDICAL; EVIDENCE-BASED PRACTICE; FEEDBACK; GOALS; HUMANS; INFORMATION SEEKING BEHAVIOR; INTERPROFESSIONAL RELATIONS; LEARNING; MODELS, PSYCHOLOGICAL; MOTIVATION; SELF CONCEPT; STUDENTS, MEDICAL;

MLCS; MLOWN;

EID: 84873581784     PISSN: 03080110     EISSN: 13652923     Source Type: Journal    
DOI: 10.1111/medu.12075     Document Type: Review

References (63)

1. Kluger AN, DeNisi A. The effects of feedback interventions on performance: a historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychol Bull 1996;119 (2):254-84.
2. Ashford SJ. Feedback-seeking in individual adaptation: a resource perspective. Acad Manage J 1986;29 (3):465-87.
3. Ashford SJ, Cummings LL. Feedback as an individual resource - personal strategies of creating information. Organ Behav Hum Perform 1983;32 (3):370-98.
4. Ashford SJ, Blatt R, VandeWalle D. Reflections on the looking glass: a review of research on feedback-seeking behaviour in organisations. J Manage 2003;29 (6):773-99.
5. Renn RW, Fedor DB. Development and field test of a feedback seeking, self-efficacy, and goal setting mode of work performance. J Manage 2001;27 (5):563-83.
6. Chen ZG, Lam W, Zhong JA. Leader-member exchange and member performance: a new look at individual-level negative feedback-seeking behaviour and team-level empowerment climate. J Appl Psychol 2007;92 (1):202-12.
7. Ashford SJ, Tsui AS. Self-regulation for managerial effectiveness - the role of active feedback seeking. Acad Manage J 1991;34 (2):251-80.
8. Rogers CR. Freedom to Learn. Columbus, OH: Merrill 1969.
9. Yanagizawa S. Effect of goal difficulty and feedback seeking on goal attainment and learning. Jpn Psychol Res 2008;50 (3):137-44.
10. Hwang A, Francesco AM. The influence of individualism-collectivism and power distance on use of feedback channels and consequences for learning. Acad Manage Learn Educ 2010;9 (2):243-57.
11. Zhou J. Promoting creativity through feedback. In: Zhou J, Shalley CE, eds. Handbook of Organizational Creativity. New York, NY: Lawrence Erlbaum Associates 2008;125-46.
12. De Stobbeleir KEM, Ashford SJ, Buyens D. Self-regulation of creativity at work: the role of feedback-seeking behaviour in creative performance. Acad Manage J 2011;54 (4):811-31.
13. Morrison EW. Longitudinal study of the effects of information seeking on newcomer socialisation. J Appl Psychol 1993;78 (2):173-83.
14. Brown SP, Ganesan S, Challagalla G. Self-efficacy as a moderator of information-seeking effectiveness. J Appl Psychol 2001;86 (5):1043-51.
15. Wanberg CR, Kammeyer-Mueller JD. Predictors and outcomes of proactivity in the socialisation process. J Appl Psychol 2000;85 (3):373-85.
16. Morrison EW. Newcomer information-seeking - exploring types, modes, sources, and outcomes. Acad Manage J 1993;36 (3):557-89.
17. Morrison EW, Bies RJ. Impression management in the feedback-seeking process - a literature review and research agenda. Acad Manage Rev 1991;16 (3):522-41.
18. Vancouver JB, Morrison EW. Feedback inquiry - the effect of source attributes and individual differences. Organ Behav Hum Decis Process 1995;62 (3):276-85.
19. Morrison EW, Vancouver JB. Within-person analysis of information seeking: the effects of perceived costs and benefits. J Manage 2000;26 (1):119-37.
20. Anseel F, Beatty A, Shen W, Lievens F, Sackett P. 'How am I doing?' A Meta-Analytic Review of 25 Years of Feedback-Seeking Research. Paper presented at the Meeting of the Society for Industrial and Organizational Psychology, Atlanta, GA 8-10 April 2010.
21. VandeWalle D. A goal orientation model of feedback-seeking behaviour. Hum Res Manage Rev 2003;13:581-604.
22. DeShon RP, Gillespie JZ. A motivated action theory account of goal orientation. J Appl Psychol 2005;90 (6):1096-127.
23. VandeWalle D, Cummings LL. A test of the influence of goal orientation on the feedback-seeking process. J Appl Psychol 1997;82 (3):390-400.
24. Carette B, Anseel F, van Yperen NW. Born to learn or born to win? Birth order effects on achievement goals. J Res Pers 2011;45 (5):500-3.
25. Dweck CS. Motivational processes affecting learning. Am Psychol 1986;41 (10):1040-8.
26. VandeWalle D. Development and validation of a work domain goal orientation instrument. Educ Psychol Meas 1997;57 (6):995-1015.
27. Park G, Schmidt AM, Scheu C, DeShon RP. A process model of goal orientation and feedback seeking. Hum Perform 2007;20 (2):119-45.
28. VandeWalle D, Ganesan S, Challagalla GN, Brown SP. An integrated model of feedback-seeking behaviour: disposition, context, and cognition. J Appl Psychol 2000;85 (6):996-1003.
29. Ashford SJ, Northcraft GB. Conveying more (or less) than we realise - the role of impression-management in feedback-seeking. Organ Behav Hum Decis Process 1992;53 (3):310-34.
30. Levy PE, Cober RT, Miller T. The effect of transformational and transactional leadership perceptions on feedback-seeking intentions. J Appl Soc Psychol 2002;32 (8):1703-20.
31. Ashford SJ. Individual strategies for coping with stress during organisational transitions. J Appl Behav Sci 1988;24 (1):19-36.
32. Anseel F, Lievens F, Levy PE. A self-motives perspective on feedback-seeking behaviour: linking organisational behaviour and social psychology research. Int J Manag Rev 2007;9 (3):211-36.
33. Sedikides C, Strube MJ. Self-evaluation: to thine own self be good, to thine own self be sure, to thine own self be true, and to thine own self be better. Adv Exp Soc Psychol 1997;29:209-69.
34. Pelham BW, Swann WB. The juncture of intrapersonal and interpersonal knowledge - self-certainty and interpersonal congruence. Pers Soc Psychol Bull 1994;20 (4):349-57.
35. Anseel F, Lievens F. The relationship between uncertainty and desire for feedback: a test of competing hypotheses. J Appl Soc Psychol 2007;37 (5):1007-40.
36. Bernichon T, Cook KE, Brown JD. Seeking self-evaluative feedback: the interactive role of global self-esteem and specific self-views. J Pers Soc Psychol 2003;84 (1):194-204.
37. Ilgen DR, Fisher CD, Taylor MS. Consequences of individual feedback on behaviour in organisations. J Appl Psychol 1979;64 (4):349-71.
38. Swann WB, Schroeder DG. The search for beauty and truth - a framework for understanding reactions to evaluations. Pers Soc Psychol Bull 1995;21 (12):1307-18.
39. Silverman I. Self-esteem and differential responsiveness to success and failure. J Abnorm Soc Psychol 1964;69 (1):115-9.
40. Baumeister RF, Cairns KJ. Repression and self-presentation - when audiences interfere with self-deceptive strategies. J Pers Soc Psychol 1992;62 (5):851-62.
41. Gregg AP, Hepper EG, Sedikides C. Quantifying self-motives: functional links between dispositional desires. Eur J Soc Psychol 2011;41 (7):840-52.
42. Morrison EW, Cummings LL. The impact of feedback diagnosticity and performance expectations on feedback-seeking behaviour. Hum Perform 1992;5 (4):251-64.
43. Northcraft GB, Ashford SJ. The preservation of self in everyday life - the effects of performance expectations and feedback context on feedback inquiry. Organ Behav Hum Decis Process 1990;47 (1):42-64.
44. Edmondson A. Psychological safety and learning behaviour in work teams. Admin Sci Q 1999;44 (2):350-83.
45. Gruman JA, Saks AM, Zweig DI. Organisational socialisation tactics and newcomer proactive behaviours: an integrative study. J Vocat Behav 2006;69 (1):90-104.
46. Gupta AK, Govindarajan V, Malhotra A. Feedback-seeking behaviour within multinational corporations. Strategic Manage J 1999;20 (3):205-22.
47. Anseel F, van Yperen NW, Janssen O, Duyck W. Feedback type as a moderator of the relationship between achievement goals and feedback reactions. J Occup Organ Psychol 2011;84 (4):703-22.
48. Williams JR, Miller CE, Steelman LA, Levy PE. Increasing feedback seeking in public contexts: it takes two (or more) to tango. J Appl Psychol 1999;84 (6):969-76.
49. Ang S, Cummings LL, Straub DW, Early CP. The effects of information technology and the perceived mood of the feedback giver on feedback seeking. Inform Syst Res 1993;4:240-61.
50. Fedor DB, Rensvold RB, Adams SM. An investigation of factors expected to affect feedback seeking - a longitudinal field study. Pers Psychol 1992;45 (4):779-805.
51. Moss SE, Valenzi ER, Taggart W. Are you hiding from your boss? The development of a taxonomy and instrument to assess the feedback management behaviours of good and bad performers. J Manage 2003;29 (4):487-510.
52. Linderbaum BA, Levy PE. The development and validation of the feedback orientation scale (FOS). J Manage 2010;36 (6):1372-405.
53. Dahling JJ, Chau SL, O'Malley A. Correlates and consequences of feedback orientation in organisations. J Manage 2012;38 (2):531-46.
54. Madzar S. Subordinates' information inquiry: exploring the effect of perceived leadership style and individual differences. J Occup Organ Psychol 2001;74:221-32.
55. Tuckey M, Brewer N, Williamson P. The influence of motives and goal orientation on feedback seeking. J Occup Organ Psychol 2002;75:195-216.
56. Abraham JD, Morrison JD, Burnett DD. Feedback seeking among developmental assessment centre participants. J Bus Psychol 2006;20 (3):383-94.
57. Ashford SJ, Cummings LL. Proactive feedback seeking - the instrumental use of the information environment. J Occup Psychol 1985;58 (1):67-79.
58. Bennett N, Herold DM, Ashford SJ. The effects of tolerance for ambiguity on feedback-seeking behaviour. J Occup Psychol 1990;63 (4):343-7.
59. London M, Larsen HH, Thisted LN. Relationships between feedback and self-development. Group Organ Manage 1999;24 (1):5-27.
60. Levy PE, Albright MD, Cawley BD, Williams JR. Situational and individual determinants of feedback seeking - a closer look at the process. Organ Behav Hum Decis Process 1995;62 (1):23-37.
61. Callister RR, Kramer MW, Turban DB. Feedback seeking following career transitions. Acad Manage J 1999;42 (4):429-38.
62. Ang S, Cummings LL. Panel analysis of feedback-seeking patterns in face-to-face, computer-mediated, and computer-generated communication environments. Percept Motor Skill 1994;79 (1):67-73.
63. Steelman LA, Levy PE, Snell AF. The feedback environment scale: construct definition, measurement, and validation. Educ Psychol Meas 2004;64 (1):165-84.