Are you hiding from your boss? The development of a taxonomy and instrument to assess the feedback management behaviors of good and bad performers

Journal of Management

Volumn 29, Issue 4, 2003, Pages 487-510

  Moss, Sherry E ^a   Valenzi, Enzo R ^a   Taggart, William ^b  

^a FLORIDA INTERNATIONAL UNIVERSITY   (United States)

^b NONE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1842620116     PISSN: 01492063     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0149-2063(03)00022-9     Document Type: Article

References (66)

1. Anderson J.C. Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach Psychological Bulletin 103 1988 411-423
2. Ashford S.J. Feedback-seeking in individual adaptation: A resource perspective Academy of Management Journal 29 1986 465-487
3. Ashford, S. J. 1989. Self-assessment in organizations: A literature review and integrative model. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior: Vol. 11, 133-174.
4. Ashford S.J. The feedback environment: An exploratory study of cue use Journal of Organizational Behavior 14 1993 201-224
5. Ashford S.J. Cummings L.L. Feedback as an individual resource: Personal strategies of creating information Organizational Behavior and Human Performance 32 1983 370-398
6. Ashford S.J. Cummings L.L. Proactive feedback seeking: The instrumental use of the information environment Journal of Occupational Psychology 58 1985 67-79
7. Ashford S.J. Tsui A.S. Self-regulation for managerial effectiveness: The role of active feedback seeking Academy of Management Journal 342 1991 251-280
8. Ashforth B.E. Lee R.T. Defensive behavior in organizations: A preliminary model Human Relations 437 1990 621-648
9. Baron R.A.Negative effects of destructive criticism: Impact on conflict, self-efficacy, and task performance Journal of Applied Psychology 732 1988 199-207
10. Baumeister R.F. Jones E.E. When self-presentation is constrained by the target's knowledge: Consistency and compensation Journal of Personality and Social Psychology 36 1978 608-618
11. Bentler P.M. Bonnett D.G. Significance tests and goodness-of-fit in the analysis of covariance structures Psychological Bulletin 88 1980 588-606
12. Bentler P.M. Comparative fit indices in structural equation modeling Psychological Bulletin 107 1990 238-246
13. Bollen, K. A. 1989. Structural equations with latent variables. New York: Wiley.
14. Bond C.F. Anderson E.L. The reluctance to transmit bad news: Private discomfort or public display? Journal of Experimental Social Psychology 23 1987 176-187
15. Brockner, J. 1988. Self-esteem at work. Lexington, MA: Lexington Books.
16. Browne, M. W., & Cudek, R. 1993. Alternative ways of assessing model fit. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models. Newbury Park: Sage.
17. Caldwell D. O'Reilly C. Responses to failure: The effects of choice and responsibility on impression management Academy of Management Journal 25 1982 121-136
18. DeNisi A.S. Cafferty T.P. Meglino B.M. A cognitive view of the performance appraisal process: A model and research propositions Organizational Behavior and Human Performance 33 1984 360-396
19. DeVellis, R. F. 1991. Scale development: Theory and applications. Newbury Park: Sage.
20. Dinsmoor J.A. Punishment II: An interpretation of empirical findings Psychological Review 62 1955 96-105
21. Fandt P.M. Ferris G.R. The management of information and impressions: When employees behave opportunistically Organizational Behavior and Human Decision Processes 45 1990 140-158
22. Fantino, E. 1973. Aversive control. In J. A. Nevin (Ed.), The study of behavior: Learning, motivation, emotion, and instinct: 239-279.
23. Fantino E.J. Sharp D. Cole M. Factors facilitating lever-press avoidance Journal of Comparative and Physiological Psychology 62 1966 214-217
24. Fedor D.B. Rensvold R.B. Adams S.M. An investigation of factors expected to affect feedback seeking: A longitudinal field study Personnel Psychology 45 1992 779-805
25. Ferster, C. B., & Skinner, B. F. l957. Schedules of reinforcement. New York: Appleton-Century-Crofts, Inc.
26. Flanagan J.C. The critical incident technique Psychological Bulletin 51 1954 327-358
27. Fornell C. Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research 18 1981 39-50
28. Gardner W.L. Martinko M.J. Impression management in organizations Journal of Management 14 1988 321-338
29. Goffman E. Embarrassment and social organization American Journal of Sociology 62 1956 264-271
30. Gordon R.A. Impact of ingratiation on judgments and evaluations: A meta-analytic investigation Journal of Personality and Social Psychology 711 1996 54-70
31. Green S.G. Liden R.C. Contextual and attributional influences on control decisions Journal of Applied Psychology 65 1980 453-458
32. Herold, D. M., & Parsons, C. K. 1985. Individual differences in seeking and processing performance feedback information. Paper presented at the annual meeting of the American Psychological Association, Los Angeles.
33. Higgins E.T. McCann C.D. Social encoding and subsequent attitudes, impressions, and memory: "Context-driven" and motivational aspects of processing Journal of Personality and Social Psychology 47 1984 26-39
34. Janis, I., & Mann, L. 1977. Decision making. New York: Free Press.
35. Joreskog, K. G., & Sorbom, D. 1993. LISREL VIII: Structural equation modeling with the simplis command language. Hillsdale, NJ: Lawrence Earlbaum.
36. Kipnis D. Schmidt S.M. Wilkinson I. Intra-organizational influence tactics: Explorations in getting one's way Journal of Applied Psychology 65 1980 440-452
37. Knowlton W.A. Mitchell T.R. Effects of causal attributions on a supervisor's evaluation of subordinate performance Journal of Applied Psychology 65 1980 459-466
38. Koegel R.L. Dyer K. Bell L.K. The influence of child-preferred activities on autistic children's social behavior Journal of Applied Behavior Analysis 20 1987 243-252
39. Larson J.R. The performance feedback process: A preliminary model Organizational Behavior and Human Performance 33 1984 42-76
40. Larson J.R.The dynamic interplay between employees' feedback-seeking strategies and supervisors' delivery of performance feedback Academy of Management Review 14 1989 408-422
41. Larson, J. R., & Skolnick, V. 1982. The effect of giving performance feedback on memory-based performance ratings. Paper presented at the annual meeting of the Academy of Management, New York.
42. Law K.S. Wong C.S. Mobley W.H. Toward a taxonomy of multidimensional constructs Academy of Management Review 234 1998 741-755
43. Leary M.R. Kowalski R.M. Impression management: A literature review and two-component model Psychological Bulletin 107 1990 34-47
44. Martin H.J. A revised measure of approval motivation and its relationship to social desirability Journal of Personality Assessment 48 1984 508-519
45. Miller D.T. Ego involvement and attributions for success and failure Journal of Personality and Social Psychology 34 1976 901-906
46. Mitchell T.R. Wood R.E. Supervisor's responses to subordinate's poor performance: A test of an attributional model Organizational Behavior and Human Performance 25 1980 123-128
47. Morrison E.W. Bies R.J. Impression management in the feedback-seeking process: A literature review and research agenda Academy of Management Review 16 1991 522-541
48. Moss S.E. Martinko M.J. The effects of performance attributions and outcome dependence on leader feedback behavior following poor subordinate performance Journal of Organizational Behavior 19 1998 259-274
49. Northcraft G.B. Ashford S.J. The preservation of self in everyday life: The effects of performance expectations and feedback context on feedback inquiry Organizational Behavior and Human Decision Processes 47 1990 42-64
50. Nunnally, J. C. 1967. Psychometric theory. New York: McGraw-Hill.
51. Rachlin, H. 1976. Behavior and learning. San Francisco: Freeman.
52. Rosenberg, M. 1965. Society and the adolescent self-image. Princeton, NJ: Princeton University Press.
53. Schlenker, B. R. 1980. Impression management: The self-concept, social identity, and interpersonal relations. Monterey, CA: Brooks/Cole.
54. Shrauger D.S. Schoenemen T.J. Symbolic interactionist view of self-concept: Through the looking glass darkly Psychological Bulletin 86 1979 549-573
55. Smith R.E. Sarason I.G. Social anxiety and the evaluation of negative interpersonal feedback Journal of Consulting and Clinical Psychology 433 1975 429
56. Snyder, M. 1979. Self-monitoring processes. In L. Berkowitz (Ed.), Advances in experimental social psychology: Vol. 12, 85-128. New York: Academic Press.
57. Snyder, C. R., Higgins, R. L., & Stucky, R. J. 1983. Excuses: Masquerades in search of social grace. New York: Wiley.
58. Solomon, R. L., & Wynne, L. C. 1953. Traumatic avoidance learning: Acquisition in normal dogs. Psychological Monographs, 67.
59. Tedeschi, J. T., & Norman, N. 1985. Social power, self-presentation, and the self. In B. R. Schlenker (Ed.), The self and social life: 293-322. New York: McGraw-Hill.
60. Tesser, A., & Rosen, S. 1975. The reluctance to transmit bad news. In L. Berkowitz (Ed.), Advances in experimental social psychology: Vol. 8. New York: Academic Press
61. Watson D. Friend R. Measurement of social-evaluative anxiety Journal of Consulting and Clinical Psychology 334 1969 444-457
62. Wayne S.J. Ferris G.R. Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study Journal of Applied Psychology 755 1990 487-499
63. Wayne S.J. Liden R.C. Effects of impression management on performance ratings: A longitudinal study Academy of Management Journal 381 1995 232-260
64. Wayne S.J. Kacmar K.M. The effects of impression management on the performance appraisal process Organizational Behavior and Human Decision Processes 481 1991 70-88
65. Wood R.E. Mitchell T.R. Manager behavior in a social context: The impact of impression management on attributions and disciplinary actions Organizational Behavior and Human Performance 28 1981 356-378
66. Zuckerman M. Brown R.H. Fischler G.L. Fox G.A. Lathin D.R. Minasian A.J. Determinants of information-seeking behavior Journal of Research in Personality 13 1979 161-174