-
1
-
-
33746340296
-
E-government maturity models: Extension of the Layne and Lee model
-
Andersen K.V., Henriksen H.Z. E-government maturity models: Extension of the Layne and Lee model. Government Information Quarterly 2006, 23(2):236-248.
-
(2006)
Government Information Quarterly
, vol.23
, Issue.2
, pp. 236-248
-
-
Andersen, K.V.1
Henriksen, H.Z.2
-
3
-
-
34250197218
-
The curse of the benchmark: An assessment of the validity and value of e-government comparisons
-
Bannister F. The curse of the benchmark: An assessment of the validity and value of e-government comparisons. International Review of Administrative Sciences 2007, 73(2):171-188.
-
(2007)
International Review of Administrative Sciences
, vol.73
, Issue.2
, pp. 171-188
-
-
Bannister, F.1
-
4
-
-
0005131826
-
-
Gartner Group, Stamford, CT, (21, 12-6113)
-
Baum C., Di Maio A. Gartner's four phases of e-government model 2000, Gartner Group, Stamford, CT, (21, 12-6113).
-
(2000)
Gartner's four phases of e-government model
-
-
Baum, C.1
Di Maio, A.2
-
7
-
-
41149125559
-
Models of e-government: Are they correct? An empirical assessment
-
Coursey D., Norris D.F. Models of e-government: Are they correct? An empirical assessment. Public Administration Review 2008, 68(3):523-536.
-
(2008)
Public Administration Review
, vol.68
, Issue.3
, pp. 523-536
-
-
Coursey, D.1
Norris, D.F.2
-
8
-
-
0042657961
-
Components and relative weights in utilization of dashboard measurement systems like the Balanced Scorecard
-
DeBusk G.K., Brown R.M., Killough L.N. Components and relative weights in utilization of dashboard measurement systems like the Balanced Scorecard. The British Accounting Review 2003, 35(3):215-231.
-
(2003)
The British Accounting Review
, vol.35
, Issue.3
, pp. 215-231
-
-
DeBusk, G.K.1
Brown, R.M.2
Killough, L.N.3
-
9
-
-
21144440584
-
The citizen as customer
-
Deloitte T. The citizen as customer. CMA Management 2001, 74(10):58.
-
(2001)
CMA Management
, vol.74
, Issue.10
, pp. 58
-
-
Deloitte, T.1
-
10
-
-
57649103585
-
-
European Foundation for Quality Management, Brussels, 2003, EFQM
-
EFQM EFQM model for business excellence 2003, European Foundation for Quality Management, Brussels, 2003
-
(2003)
EFQM model for business excellence
-
-
-
11
-
-
79959311051
-
Dashboard confusion
-
Few S. Dashboard confusion. Intelligent Enterprise 2004, 7(4):14-15.
-
(2004)
Intelligent Enterprise
, vol.7
, Issue.4
, pp. 14-15
-
-
Few, S.1
-
13
-
-
80052712773
-
Connecting eGovernment to real government-The failure of the UN eParticipation index
-
Grönlund Å. Connecting eGovernment to real government-The failure of the UN eParticipation index. Electronic Government 2011, 26-37.
-
(2011)
Electronic Government
, pp. 26-37
-
-
Grönlund, Å.1
-
15
-
-
0347530099
-
E-government evaluation: A framework and case study
-
Gupta M.P., Jana D. E-government evaluation: A framework and case study. Government Information Quarterly 2003, 20(4):365-387.
-
(2003)
Government Information Quarterly
, vol.20
, Issue.4
, pp. 365-387
-
-
Gupta, M.P.1
Jana, D.2
-
16
-
-
33646225271
-
Privacy strategies for electronic government
-
Rowman & Littlefield Publishers, Lanham, Maryland, M.A. Abramson, G.E. Means (Eds.)
-
Hiller J.S., Bélanger F. Privacy strategies for electronic government. E-government 2001 2001, 162-198. Rowman & Littlefield Publishers, Lanham, Maryland. M.A. Abramson, G.E. Means (Eds.).
-
(2001)
E-government 2001
, pp. 162-198
-
-
Hiller, J.S.1
Bélanger, F.2
-
17
-
-
27844518793
-
Three approaches to qualitative content analysis
-
Hsieh H.F., Shannon S.E. Three approaches to qualitative content analysis. Qualitative Health Research 2005, 15(9):1277-1288.
-
(2005)
Qualitative Health Research
, vol.15
, Issue.9
, pp. 1277-1288
-
-
Hsieh, H.F.1
Shannon, S.E.2
-
19
-
-
78049328271
-
Measuring and benchmarking the back-end of e-government: A participative self-assessment approach
-
Janssen M. Measuring and benchmarking the back-end of e-government: A participative self-assessment approach. Electronic Government 2010, 156-167.
-
(2010)
Electronic Government
, pp. 156-167
-
-
Janssen, M.1
-
21
-
-
33846706881
-
If you measure it they will score: An assessment of international eGovernment benchmarking
-
Janssen D., Rotthier S., Snijkers K. If you measure it they will score: An assessment of international eGovernment benchmarking. Information Polity: The International Journal of Government & Democracy in the Information Age 2004, 9(3,4):121-130.
-
(2004)
Information Polity: The International Journal of Government & Democracy in the Information Age
, vol.9
, Issue.3-4
, pp. 121-130
-
-
Janssen, D.1
Rotthier, S.2
Snijkers, K.3
-
22
-
-
62949136925
-
Stages of growth in e-government: An architectural approach
-
Janssen M., Veenstra A.F.v Stages of growth in e-government: An architectural approach. Electronic Journal of eGovernment 2005, 3(4):193-200.
-
(2005)
Electronic Journal of eGovernment
, vol.3
, Issue.4
, pp. 193-200
-
-
Janssen, M.1
Veenstra, A.F.V.2
-
24
-
-
77249095328
-
Transforming the balanced scorecard from performance measurement to strategic management: Part I
-
Kaplan R., Norton D. Transforming the balanced scorecard from performance measurement to strategic management: Part I. Accounting Horizons 2001, 15(1).
-
(2001)
Accounting Horizons
, vol.15
, Issue.1
-
-
Kaplan, R.1
Norton, D.2
-
25
-
-
63049107199
-
Realizing joined-up government. Dynamic capabilities and stage models for transformation
-
Klievink B., Janssen M. Realizing joined-up government. Dynamic capabilities and stage models for transformation. Government Information Quarterly 2009, 26(2):275-284.
-
(2009)
Government Information Quarterly
, vol.26
, Issue.2
, pp. 275-284
-
-
Klievink, B.1
Janssen, M.2
-
26
-
-
84866279861
-
Strategic e-government development and the role of benchmarking
-
Kromidha E. Strategic e-government development and the role of benchmarking. Government Information Quarterly 2012, October, 29(4):573-581.
-
(2012)
Government Information Quarterly
, vol.29
, Issue.4
, pp. 573-581
-
-
Kromidha, E.1
-
27
-
-
34249740729
-
Evaluating the progress of e-government
-
Kunstelj M., Vintar M. Evaluating the progress of e-government. Information Polity 2004, 9(3-4):131-148.
-
(2004)
Information Polity
, vol.9
, Issue.3-4
, pp. 131-148
-
-
Kunstelj, M.1
Vintar, M.2
-
28
-
-
0035373510
-
Developing fully functional e-government: A four stage model
-
Layne K., Lee J. Developing fully functional e-government: A four stage model. Government Information Quarterly 2001, 18(2):122-136.
-
(2001)
Government Information Quarterly
, vol.18
, Issue.2
, pp. 122-136
-
-
Layne, K.1
Lee, J.2
-
29
-
-
77953618081
-
10 year retrospect on stage models of e-government: A qualitative meta-synthesis
-
Lee J. 10 year retrospect on stage models of e-government: A qualitative meta-synthesis. Government Information Quarterly 2010, 27(3):220-230.
-
(2010)
Government Information Quarterly
, vol.27
, Issue.3
, pp. 220-230
-
-
Lee, J.1
-
30
-
-
84873059406
-
Measuring organizational interoperability in practice: The case study of Population Welfare Department of Government of Sindh, Pakistan
-
Maheshwari D., Janssen M. Measuring organizational interoperability in practice: The case study of Population Welfare Department of Government of Sindh, Pakistan. ICEGOV 2012, October 22-25, 2012, Albany NY, United States 2012.
-
(2012)
ICEGOV 2012, October 22-25, 2012, Albany NY, United States
-
-
Maheshwari, D.1
Janssen, M.2
-
31
-
-
84873058581
-
A multi-level framework for measuring and benchmarking public service organizations: Connecting stages-of-growth models and enterprise architecture
-
Maheshwari D., Janssen M., Veenstra A.F.v A multi-level framework for measuring and benchmarking public service organizations: Connecting stages-of-growth models and enterprise architecture. ICEGOV2011, September 26-28, 2011, Tallinn, Estonia 2011.
-
(2011)
ICEGOV2011, September 26-28, 2011, Tallinn, Estonia
-
-
Maheshwari, D.1
Janssen, M.2
Veenstra, A.F.V.3
-
32
-
-
21144449917
-
Six Sigma comes to IT: Targeting perfection
-
(available at: (accessed 24 January 2004))
-
Mayor T. Six Sigma comes to IT: Targeting perfection. CIO Magazine 2003, (available at:www.cio.com/archive (accessed 24 January 2004)).
-
(2003)
CIO Magazine
-
-
Mayor, T.1
-
33
-
-
0005281380
-
The evolution of e-government among municipalities: Rhetoric or reality?
-
Moon M.J. The evolution of e-government among municipalities: Rhetoric or reality?. Public Administration Review 2002, 62(4):424-433.
-
(2002)
Public Administration Review
, vol.62
, Issue.4
, pp. 424-433
-
-
Moon, M.J.1
-
36
-
-
80052701103
-
Building theoretical foundations for electronic governance benchmarking
-
Ojo A., Janowski T., Estevez E. Building theoretical foundations for electronic governance benchmarking. Electronic Government 2011, 13-25.
-
(2011)
Electronic Government
, pp. 13-25
-
-
Ojo, A.1
Janowski, T.2
Estevez, E.3
-
37
-
-
84946968040
-
Capability maturity model, version 1.1
-
Paulk M.C., Curtis B., Chrissis M.B., Weber C.V. Capability maturity model, version 1.1. Software, IEEE 1993, 10(4):18-27.
-
(1993)
Software, IEEE
, vol.10
, Issue.4
, pp. 18-27
-
-
Paulk, M.C.1
Curtis, B.2
Chrissis, M.B.3
Weber, C.V.4
-
38
-
-
84946968040
-
Capability maturity model, version 1.1
-
Paulk M., Curtis B., Chrissis M., Weber C. Capability maturity model, version 1.1. Software, IEEE 2002, 10(4):18-27.
-
(2002)
Software, IEEE
, vol.10
, Issue.4
, pp. 18-27
-
-
Paulk, M.1
Curtis, B.2
Chrissis, M.3
Weber, C.4
-
39
-
-
77954466606
-
Measuring e-government impact: Existing practices and shortcomings
-
ACM International Conference Proceedings Series, Delft, The Netherlands, M. Janssen, H.G. Sol, R.W. Wagenaar (Eds.)
-
Peters R., Janssen M., Engers T.M.v Measuring e-government impact: Existing practices and shortcomings. 6th International Conference on Electronic Commerce 2004, ACM International Conference Proceedings Series, Delft, The Netherlands. M. Janssen, H.G. Sol, R.W. Wagenaar (Eds.).
-
(2004)
6th International Conference on Electronic Commerce
-
-
Peters, R.1
Janssen, M.2
Engers, T.M.V.3
-
40
-
-
84866285477
-
Benchmarking the digital divide using a multi-level outranking framework: Evidence from EBRD countries of operation
-
Petrović M., Bojković N., Anić I., Petrović D. Benchmarking the digital divide using a multi-level outranking framework: Evidence from EBRD countries of operation. Government Information Quarterly 2012, October, 29(4):597-607.
-
(2012)
Government Information Quarterly
, vol.29
, Issue.4
, pp. 597-607
-
-
Petrović, M.1
Bojković, N.2
Anić, I.3
Petrović, D.4
-
41
-
-
2342445091
-
A two-stage model of e-government growth: Theories and empirical evidence for US cities
-
Reddick C. A two-stage model of e-government growth: Theories and empirical evidence for US cities. Government Information Quarterly 2004, 21(1):51-64.
-
(2004)
Government Information Quarterly
, vol.21
, Issue.1
, pp. 51-64
-
-
Reddick, C.1
-
44
-
-
21144448342
-
Synthesizing e-government stage models - A meta-synthesis based on meta-ethnography approach
-
Siau K., Long Y. Synthesizing e-government stage models - A meta-synthesis based on meta-ethnography approach. Industrial Management & Data Systems 2005, 105(3):443-458.
-
(2005)
Industrial Management & Data Systems
, vol.105
, Issue.3
, pp. 443-458
-
-
Siau, K.1
Long, Y.2
-
45
-
-
9444245665
-
-
Center for Democracy and Technology, World Bank, Washington, DC, ([Online], Technology
-
Technology The e-government handbook for developing countries 2002, Center for Democracy and Technology, World Bank, Washington, DC, ([Online] http://www.infodev.org).
-
(2002)
The e-government handbook for developing countries
-
-
-
54
-
-
84898368522
-
E-government in the Asia-Pacific region
-
Wescott C. E-government in the Asia-Pacific region. Asian Journal of Political Science 2001, 9(2):1-24.
-
(2001)
Asian Journal of Political Science
, vol.9
, Issue.2
, pp. 1-24
-
-
Wescott, C.1
-
55
-
-
0346961553
-
E-government and the transformation of service delivery and citizen attitudes
-
West D.M. E-government and the transformation of service delivery and citizen attitudes. Public Administration Review 2004, 64(1):15-27.
-
(2004)
Public Administration Review
, vol.64
, Issue.1
, pp. 15-27
-
-
West, D.M.1
|