Building theoretical foundations for electronic governance benchmarking

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 6846 LNCS, Issue , 2011, Pages 13-25

  Ojo, Adegboyega ^a   Janowski, Tomasz ^a   Estevez, Elsa ^a  

^a UNITED NATIONS UNIVERSITY   (Macao)

Author keywords

Activity Theory; Benchmarking; Electronic Governance

Indexed keywords

ACTIVITY THEORY; BENCHMARKING ACTIVITY; ELECTRONIC GOVERNANCE; LOGICAL DESIGN; STRATEGY DEVELOPMENT; THEORETICAL BASIS; THEORETICAL FOUNDATIONS; THEORETICAL FRAMEWORK;

ACTIVITY COEFFICIENTS; ELECTRON DEVICE MANUFACTURE; GOVERNMENT DATA PROCESSING; LOGIC DESIGN; MAPPING;

BENCHMARKING;

EID: 80052701103     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-22878-0_2     Document Type: Conference Paper

References (31)

1. Almeida, A., Roque, L.: Simpler, Better, Faster, Cheaper, Contextual: Requirements Analysis for a Methodological Approach to Interaction Systems Development. In: Proceedings of the 8th European Conference on Information Systems (2000)
2. Ammons, D.N.: A Proper Mentality for Benchmarking. Public Administration Review 59(2), 105 (1999)
3. Bannister, F.: The Curse of the Benchmark: An Assessment of the Validity and Value of e-Government Comparisons. International Review of Administrative Sciences 73(2), 171-188 (2007)
4. Bruder, A.J., Gray, E.M.: Public-Sector Benchmarking: A Practical Approach. Public Management 76(9), 9+ (1994)
5. Bruijin, J. De, Martin-Recuerda, F., Manov, D., Ehrig, M.: Ontology Merging and Aligning V1 (2003)
6. Capgemini, et al.: Method Paper 2010 Preparing the 9th Benchmark Measurement (June 2010)
7. Capgemini.: The User Challenge Benchmarking - The Supply of Online Public Services (2007)
8. Codagnone, C., Arne, U.T.: Benchmarking eGovernment: Tools, Theory, and Practice. European Journal of ePractice, 1-15 (August 2008)
9. Dattakumar, R., Jagadeesh, R.: A Review of Literature on Benchmarking. Benchmarking: An International Journal 10, 176-209 (2003)
10. Dorsch, J.J., Yasin, M.M.: A Framework for Benchmarking in the Public Sector Future Research. Benchmarking: An International Journal 11(2), 91-151 (1998)
11. Edwards, J.R.: Construct Validation in Organizational Behavior Research. In: Organizational Behavior: The State of the Science, pp. 327-371 (2003)
12. Engeström, Y.: The Future of Activity Theory: A Rough Draft. In: Sannino, A.L., Daniels, H., Gutierrez, K.D. (eds.) Learning and Expanding with Activity Theory. Cambridge University Press, Cambridge (2009)
13. Heeks, R.: iGovernment eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment (2006)
14. Heeks, R.: eGovernment as a Carrier of Context. Journal of Public Policy 25, 51-74 (2005)
15. IANIS: Guide to Regional Good Practice Indicators and Benchmarking (2007)
16. Jansen, J., De Vries, S., Van Schaik, P.: The Contextual Benchmark Method: Benchmarking e-Government Services. Government Information Quarterly 27(3), 213-219 (2010)
17. Janssen, M.: Measuring and Benchmarking the Back-end of E-Government: A Participative Self-assessment Approach. In: Wimmer, M.A., Chappelet, J.-L., Janssen, M., Scholl, H.J. (eds.) EGOV 2010. LNCS, vol. 6228, pp. 156-167. Springer, Heidelberg (2010)
18. Kouzmin, A., Löffler, E., Klages, H., Korac-Kakabadse, N.: Benchmarking and Performance Measurement in Public Sectors: Towards Learning for Agency Effectiveness. International Journal of Public Sector Management 12(2), 121-144 (1999)
19. Kyrö, P.: Revising the Concept and Forms of Benchmarking. Benchmarking: An International Journal 10(3), 210-225 (2003)
20. McGonagle, J.J., Fleming, D.: Option in Benchmarking. The Journal of Quality and Participation (March/April 1998)
21. Middendorp, C.P.: On the Conceptualization of Theoretical Constructs (1991)
22. Muller, B., Ahlemann, F., Roeder, K.: Understanding the Success of Strategic IT / IS Benchmarking: Results from a Multiple-Case Study. In: 18th European Conference on Information Systems (2010)
23. Nardi, B.A.: Action Models, and Distributed Cognition. In: Context and Consciousness, Massachusetts Institute of Technology, Cambridge, MA, pp. 35-52 (1995)
24. Ojo, A., Janowski, T., Estevez, E.: Determining Progress towards e-Government: What Are the Core Indicators? In: 5th European Conference on e-Government, pp. 313-322. Academic Publishing International Ltd, New York (2005)
25. O'Leary, D.E.: Enterprise Ontologies: Review and an Activity Theory Approach. Internat. Journal of Accounting Information Systems 11(4), 336-352 (2010)
26. Paasi, M.: Benchmarking Policies. Science and Public Policy 32(1), 17-27 (2005)
27. Salem, F.: Benchmarking the e-Government Bulldozer: Beyond Measuring the Tread Marks. Journal of Measuring Business Excellence 11(4), 9-22 (2008)
28. Schellong, A.: EU e-Government Benchmarking 2010 EU e-Government Benchmarking - General Remarks on the Future of Benchmarking Digital Government in the EU (2009)
29. Sharfman, M.P., Dean Jr, J.W.: Conceptualizing and Measuring the Organizational Environment: A Multidimensional Approach. Journal of Management 17(4), 681-700 (1991)
30. Vakkayil, J.D.: Activity Theory: A Useful Framework for Analysing Project-Based Organizations. Vikalpa 35(3), 1-18 (2010)
31. Yasin, M.M.: The Theory and Practice of Benchmarking: Then and Now. Benchmarking: An International Journal 9(3), 217-243 (2002)