메뉴 건너뛰기




Volumn 37, Issue 1, 2013, Pages 49-71

Exploring feedback incidents, their characteristics and the informal learning activities that emanate from them

Author keywords

Feedback; Feedback incidents; Informal learning activities; Learning at work; Learning logs; Learning methods; Quality of feedback

Indexed keywords


EID: 84873053807     PISSN: 20469012     EISSN: 20469020     Source Type: Journal    
DOI: 10.1108/03090591311293284     Document Type: Article
Times cited : (47)

References (58)
  • 1
    • 15544380806 scopus 로고
    • Feedback as an individual resource: Personal strategies of creating information
    • Ashford, S.J. and Cummings, L.L. (1983), "Feedback as an individual resource: personal strategies of creating information" in Organizational Behavior and Human Performance, Vol. 32, No. 3, pp. 370-98.
    • (1983) Organizational Behavior and Human Performance , vol.32 , Issue.3 , pp. 370-398
    • Ashford, S.J.1    Cummings, L.L.2
  • 2
    • 84986155806 scopus 로고    scopus 로고
    • Learning from experience with learning logs
    • Barcley, J. (1996), "Learning from experience with learning logs" in Journal of Management Development, Vol. 15, No. 6, pp. 28-43.
    • (1996) Journal of Management Development , vol.15 , Issue.6 , pp. 28-43
    • Barcley, J.1
  • 3
    • 84873402126 scopus 로고    scopus 로고
    • Engagement in learning after errors at work: Enabling conditions and types of engagement
    • DOI: 10.1080/13639080.2011.573776
    • Bauer, J. and Mulder, R.H. (2011), "Engagement in learning after errors at work: enabling conditions and types of engagement" in Journal of Education and Work, pp. 1-21, DOI: 10.1080/13639080.2011.573776.
    • (2011) Journal of Education and Work , pp. 1-21
    • Bauer, J.1    Mulder, R.H.2
  • 5
    • 84906641661 scopus 로고    scopus 로고
    • Learning through work. Workplace participatory practice
    • Rainbird, H., Fuller, A., Munro, A. (Eds.), Routledge, London
    • Billett, S. (2004), "Learning through work. Workplace participatory practice" in Rainbird, H., Fuller, A. and Munro, A. (Eds.), Workplace Learning in Context, Routledge, London, pp. 110-25.
    • (2004) Workplace Learning in Context , pp. 110-125
    • Billett, S.1
  • 6
    • 0012057206 scopus 로고
    • The practice of giving feedback to improve teaching: What is effective?
    • Brinko, K.T. (1993), "The practice of giving feedback to improve teaching: what is effective?" in The Journal of Higher Education, Vol. 64, No. 5, pp. 575-93.
    • (1993) The Journal of Higher Education , vol.64 , Issue.5 , pp. 575-593
    • Brinko, K.T.1
  • 7
    • 84982070278 scopus 로고
    • Emotional selectivity in perception and reaction
    • Bruner, J.S. and Postman, L. (1947), "Emotional selectivity in perception and reaction" in Journal of Personality, Vol. 16, No. 1, pp. 69-77.
    • (1947) Journal of Personality , vol.16 , Issue.1 , pp. 69-77
    • Bruner, J.S.1    Postman, L.2
  • 8
    • 84873047201 scopus 로고    scopus 로고
    • Learning beliefs and strategies of female entrepreneurs: The importance of relational context in informal and incidental learning
    • Aliaga, O. (Ed.)
    • Coyle, E.H. and Ellinger, A.D. (2001), "Learning beliefs and strategies of female entrepreneurs: the importance of relational context in informal and incidental learning" in Aliaga, O. (Ed.), Proceedings of The Academy of Human Resource Development Conference, Tulsa, Oklahoma, pp. 664-71.
    • (2001) Proceedings of The Academy of Human Resource Development Conference, Tulsa, Oklahoma , pp. 664-671
    • Coyle, E.H.1    Ellinger, A.D.2
  • 9
    • 0002081431 scopus 로고
    • Feedback, motivation, and performance
    • Jablin, F.M., Putman, L.L., Roberts, K.H., Porter, L.W. (Eds.), Sage Publications, Thousand Oaks, CA
    • Cusella, L.P. (1987), "Feedback, motivation, and performance" in Jablin, F.M., Putman, L.L., Roberts, K.H. and Porter, L.W. (Eds.), Handbook of Organizational Communication: An Interdisciplinary Perspective, Sage Publications, Thousand Oaks, CA, pp. 624-78.
    • (1987) Handbook of Organizational Communication: An Interdisciplinary Perspective , pp. 624-678
    • Cusella, L.P.1
  • 10
    • 0033220501 scopus 로고    scopus 로고
    • A meta-analytic review of experiments examing the effects of extrinsic rewards on intrinsic motivation
    • Deci, E.L., Koestner, R. and Ryan, R.M. (1999), "A meta-analytic review of experiments examing the effects of extrinsic rewards on intrinsic motivation" in Psychological Bulletin, Vol. 125, No. 6, pp. 627-68.
    • (1999) Psychological Bulletin , vol.125 , Issue.6 , pp. 627-668
    • Deci, E.L.1    Koestner, R.2    Ryan, R.M.3
  • 11
    • 0003996797 scopus 로고
    • Heath, Lexington, MA
    • Dewey, J. (1933), How We Think, Heath, Lexington, MA.
    • (1933) How We Think
    • Dewey, J.1
  • 12
    • 53349146487 scopus 로고    scopus 로고
    • Relations between characteristics of workplace practices and types of informal work-related learning: A survey study among Dutch police
    • Doornbos, A.J., Simons, R.-J. and Denessen, E. (2008), "Relations between characteristics of workplace practices and types of informal work-related learning: a survey study among Dutch police" in Human Resource Development Quarterly, Vol. 19, No. 2, pp. 129-51.
    • (2008) Human Resource Development Quarterly , vol.19 , Issue.2 , pp. 129-151
    • Doornbos, A.J.1    Simons, R.-J.2    Denessen, E.3
  • 13
    • 33746074231 scopus 로고    scopus 로고
    • Contextual factors influencing informal learning in a workplace setting: The case of 'reinventing itself company
    • Ellinger, A.D. (2005), "Contextual factors influencing informal learning in a workplace setting: the case of 'reinventing itself company" in Human Resource Development Quarterly, Vol. 16, No. 3, pp. 389-415.
    • (2005) Human Resource Development Quarterly , vol.16 , Issue.3 , pp. 389-415
    • Ellinger, A.D.1
  • 14
    • 0040141712 scopus 로고    scopus 로고
    • Non-formal learning and tacit knowledge in professional work
    • Eraut, M. (2000), "Non-formal learning and tacit knowledge in professional work" in British Journal of Educational Psychology, Vol. 70, No. 1, pp. 113-36.
    • (2000) British Journal of Educational Psychology , vol.70 , Issue.1 , pp. 113-136
    • Eraut, M.1
  • 15
    • 29244449329 scopus 로고    scopus 로고
    • Surveying the scene: Learning metaphors, survey design and the workplace context
    • Felstead, A., Fuller, A., Unwin, L., Ashton, D., Butler, P. and Lee, T. (2005), "Surveying the scene: learning metaphors, survey design and the workplace context" in Journal of Education and Work, Vol. 18, No. 4, pp. 359-83.
    • (2005) Journal of Education and Work , vol.18 , Issue.4 , pp. 359-383
    • Felstead, A.1    Fuller, A.2    Unwin, L.3    Ashton, D.4    Butler, P.5    Lee, T.6
  • 17
    • 20744446898 scopus 로고    scopus 로고
    • Self-determination theory and work motivation
    • Gagné, M. and Deci, E.L. (2005), "Self-determination theory and work motivation" in Journal of Organizational Behavior, Vol. 26, No. 4, pp. 331-62.
    • (2005) Journal of Organizational Behavior , vol.26 , Issue.4 , pp. 331-362
    • Gagné, M.1    Deci, E.L.2
  • 19
    • 1842709164 scopus 로고    scopus 로고
    • Feedback specificity, exploration, and learning
    • Goodman, J.S., Wood, R.E. and Hendrick, M. (2004), "Feedback specificity, exploration, and learning" in Journal of Applied Psychology, Vol. 89, No. 2, pp. 248-62.
    • (2004) Journal of Applied Psychology , vol.89 , Issue.2 , pp. 248-262
    • Goodman, J.S.1    Wood, R.E.2    Hendrick, M.3
  • 22
    • 0000469119 scopus 로고
    • Feedback: The definition of a construct
    • Herold, D.M. and Greller, M.M. (1977), "Feedback: the definition of a construct" in Academy of Management Journal, Vol. 20, No. 1, pp. 142-7.
    • (1977) Academy of Management Journal , vol.20 , Issue.1 , pp. 142-147
    • Herold, D.M.1    Greller, M.M.2
  • 23
    • 0001922650 scopus 로고
    • Assessing the feedback environment in work organizations: Development of the job feedback survey
    • Herold, D.M. and Parsons, C.K. (1985), "Assessing the feedback environment in work organizations: development of the job feedback survey" in Journal of Applied Psychology, Vol. 70, pp. 290-305.
    • (1985) Journal of Applied Psychology , vol.70 , pp. 290-305
    • Herold, D.M.1    Parsons, C.K.2
  • 24
    • 58149407034 scopus 로고
    • Consequences of individual feedback on behavior in organizations
    • Ilgen, D.R., Fisher, C.D. and Taylor, S.M. (1979), "Consequences of individual feedback on behavior in organizations" in Journal of Applied Psychology, Vol. 64, No. 4, pp. 349-71.
    • (1979) Journal of Applied Psychology , vol.64 , Issue.4 , pp. 349-371
    • Ilgen, D.R.1    Fisher, C.D.2    Taylor, S.M.3
  • 25
    • 77955756583 scopus 로고    scopus 로고
    • The mediating role of appraisal feedback reactions on the relationship between rater feedback-related behaviors and ratee performance
    • Jawahar, I.M. (2010), "The mediating role of appraisal feedback reactions on the relationship between rater feedback-related behaviors and ratee performance" in Group & Organization Management, Vol. 35, No. 4, pp. 494-526.
    • (2010) Group & Organization Management , vol.35 , Issue.4 , pp. 494-526
    • Jawahar, I.M.1
  • 28
    • 84893396860 scopus 로고    scopus 로고
    • The effects of feedback interventions on performance: A historical review, a meta-analysis and a preliminary feedback intervention theory
    • Kluger, A.N. and DeNisi, A. (1996), "The effects of feedback interventions on performance: a historical review, a meta-analysis and a preliminary feedback intervention theory" in Psychological Bulletin, Vol. 119, No. 2, pp. 254-84.
    • (1996) Psychological Bulletin , vol.119 , Issue.2 , pp. 254-284
    • Kluger, A.N.1    DeNisi, A.2
  • 29
    • 84965802283 scopus 로고
    • Timing of feedback and verbal learning
    • Kulik, J.A. and Kulik, C.C. (1988), "Timing of feedback and verbal learning" in Review of Educational Research, Vol. 58, No. 1, pp. 79-97.
    • (1988) Review of Educational Research , vol.58 , Issue.1 , pp. 79-97
    • Kulik, J.A.1    Kulik, C.C.2
  • 30
    • 0037319407 scopus 로고    scopus 로고
    • Factors influencing teachers' participation in professional learning activities
    • Kwakman, K. (2003), "Factors influencing teachers' participation in professional learning activities" in Teaching and Teacher Education, Vol. 19, No. 2, pp. 149-70.
    • (2003) Teaching and Teacher Education , vol.19 , Issue.2 , pp. 149-170
    • Kwakman, K.1
  • 31
    • 77957685906 scopus 로고    scopus 로고
    • The development and validation of the Feedback Orientation Scale (FOS)
    • Linderbaum, B.A. and Levy, P.E. (2010), "The development and validation of the Feedback Orientation Scale (FOS)" in Journal of Management, Vol. 36, No. 6, pp. 1372-405.
    • (2010) Journal of Management , vol.36 , Issue.6 , pp. 1372-1405
    • Linderbaum, B.A.1    Levy, P.E.2
  • 34
    • 0012869241 scopus 로고    scopus 로고
    • Feedback orientation, feedback culture, and the longitudinal performance management process
    • London, M. and Smither, J.W. (2002), "Feedback orientation, feedback culture, and the longitudinal performance management process" in Human Resource Management Review, Vol. 12, V, pp. 81-100.
    • (2002) Human Resource Management Review , vol.12 V , pp. 81-100
    • London, M.1    Smither, J.W.2
  • 36
    • 33749410242 scopus 로고    scopus 로고
    • The development of the field of HRD: A Delphi study
    • McGuire, D. and Cseh, M. (2006), "The development of the field of HRD: a Delphi study" in Journal of European Industrial Training, Vol. 30, No. 8, pp. 653-67.
    • (2006) Journal of European Industrial Training , vol.30 , Issue.8 , pp. 653-667
    • McGuire, D.1    Cseh, M.2
  • 37
    • 84873022330 scopus 로고    scopus 로고
    • ("Feedback culture, feedback processes and informal learning activities at work"), unpublished Master thesis, University of Regensburg, Regensburg
    • Mandl, M. (2007), Feedbackkultur, Feedbackprozesse und Informelle Lernhandlungen am Arbeitsplatz" ("Feedback culture, feedback processes and informal learning activities at work"), unpublished Master thesis, University of Regensburg, Regensburg.
    • (2007) Feedbackkultur, Feedbackprozesse und Informelle Lernhandlungen am Arbeitsplatz
    • Mandl, M.1
  • 39
    • 0002623899 scopus 로고    scopus 로고
    • Career-relevant learning and development, worker age, and beliefs about self-efficacy for development
    • Maurer, T.J. (2001), "Career-relevant learning and development, worker age, and beliefs about self-efficacy for development" in Journal of Management, Vol. 27, No. 2, pp. 123-40.
    • (2001) Journal of Management , vol.27 , Issue.2 , pp. 123-140
    • Maurer, T.J.1
  • 40
    • 0041827025 scopus 로고    scopus 로고
    • A model of involvement in work-related learning and development activity: The effects of individual, situational, motivational, and age variables
    • Maurer, T.J., Weiss, E.M. and Barbeite, F.G. (2003), "A model of involvement in work-related learning and development activity: the effects of individual, situational, motivational, and age variables" in Journal of Applied Psychology, Vol. 88, No. 4, pp. 707-24.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.4 , pp. 707-724
    • Maurer, T.J.1    Weiss, E.M.2    Barbeite, F.G.3
  • 42
    • 84873055083 scopus 로고    scopus 로고
    • Lernen von Lehrenden im Arbeitsprozess (Teacher's and trainer's learning at work)
    • Zlatkin-Troitschanskaia, O., Beck, K., Sembill, D., Nickolaus, R., Mulder, R.H. (Eds.), Beltz, Weinheim
    • Mulder, R.H., Harteis, C. and Gruber, H. (2009), "Lernen von Lehrenden im Arbeitsprozess (Teacher's and trainer's learning at work)" in Zlatkin-Troitschanskaia, O., Beck, K., Sembill, D., Nickolaus, R. and Mulder, R.H. (Eds.), Lehrprofessionalität: Bedingungen, Genese, Wirkungen und ihre Messung, Beltz, Weinheim, pp. 567-77.
    • (2009) Lehrprofessionalität: Bedingungen, Genese, Wirkungen Und Ihre Messung , pp. 567-577
    • Mulder, R.H.1    Harteis, C.2    Gruber, H.3
  • 43
    • 85144978063 scopus 로고    scopus 로고
    • Feedback strategies for interactive learning tasks
    • Spector, M., Merill, D.M., Elen, J. (Eds.), LEA, New York, NY
    • Narciss, S. (2008), "Feedback strategies for interactive learning tasks" in Spector, M., Merill, D.M. and Elen, J. (Eds.), Handbook of Research on Educational Communications and Technology, LEA, New York, NY, pp. 125-45.
    • (2008) Handbook of Research on Educational Communications and Technology , pp. 125-145
    • Narciss, S.1
  • 44
    • 84861810584 scopus 로고    scopus 로고
    • The role of self-reflection, emotional management of feedback, and self-regulation processes in self-directed leadership development
    • Nesbit, P.L. (2012), "The role of self-reflection, emotional management of feedback, and self-regulation processes in self-directed leadership development" in Human Resource Development Review, Vol. 11, No. 2, pp. 203-26.
    • (2012) Human Resource Development Review , vol.11 , Issue.2 , pp. 203-226
    • Nesbit, P.L.1
  • 46
    • 38249005885 scopus 로고
    • Effects of feedback sign and credibility on goal-setting and task performance
    • Podsakoff, P.M. and Farh, J.J. (1989), "Effects of feedback sign and credibility on goal-setting and task performance" in Organizational Behavior and Human Decision Processes, Vol. 44, No. 1, pp. 45-67.
    • (1989) Organizational Behavior and Human Decision Processes , vol.44 , Issue.1 , pp. 45-67
    • Podsakoff, P.M.1    Farh, J.J.2
  • 47
    • 40049092173 scopus 로고    scopus 로고
    • Focus on formative feedback
    • Shute, V.J. (2008), "Focus on formative feedback" in Review of Educational Research, Vol. 78, No. 1, pp. 153-89.
    • (2008) Review of Educational Research , vol.78 , Issue.1 , pp. 153-189
    • Shute, V.J.1
  • 48
    • 85167521271 scopus 로고    scopus 로고
    • Learning conditions at work: A framework to understand and access informal learning in the workplace
    • Skule, S. (2004), "Learning conditions at work: a framework to understand and access informal learning in the workplace" in International Journal of Training and Development, Vol. 8, No. 1, pp. 8-20.
    • (2004) International Journal of Training and Development , vol.8 , Issue.1 , pp. 8-20
    • Skule, S.1
  • 50
    • 16244421728 scopus 로고    scopus 로고
    • The relationship between leaders' personality and their reactions to and use of multisource feedback: A longitudinal study
    • Smither, J.W., London, M. and Richmond, K.R. (2005), "The relationship between leaders' personality and their reactions to and use of multisource feedback: a longitudinal study" in Group & Organization Management, Vol. 30, No. 2, pp. 181-210.
    • (2005) Group & Organization Management , vol.30 , Issue.2 , pp. 181-210
    • Smither, J.W.1    London, M.2    Richmond, K.R.3
  • 51
    • 23744468267 scopus 로고    scopus 로고
    • Moderators of employee reactions to negative feedback
    • Steelman, L.A. and Rutkowski, K.A. (2004), "Moderators of employee reactions to negative feedback" in Journal of Managerial Psychology, Vol. 19, No. 1, pp. 6-18.
    • (2004) Journal of Managerial Psychology , vol.19 , Issue.1 , pp. 6-18
    • Steelman, L.A.1    Rutkowski, K.A.2
  • 52
    • 0036459881 scopus 로고    scopus 로고
    • The influence of managerial accounts on employees' reactions to negative feedback
    • Tata, J. (2002), "The influence of managerial accounts on employees' reactions to negative feedback" in Group & Organization Management, Vol. 27, No. 4, pp. 480-503.
    • (2002) Group & Organization Management , vol.27 , Issue.4 , pp. 480-503
    • Tata, J.1
  • 57
    • 0032370841 scopus 로고    scopus 로고
    • Feedback valence, feedback style, task autonomy, and achievement orientiation: Interactive effects on creative performance
    • Zhou, J. (1998), "Feedback valence, feedback style, task autonomy, and achievement orientiation: interactive effects on creative performance" in Journal of Applied Psychology, Vol. 83, No. 2, pp. 261-76.
    • (1998) Journal of Applied Psychology , vol.83 , Issue.2 , pp. 261-276
    • Zhou, J.1
  • 58
    • 0035591243 scopus 로고    scopus 로고
    • Attitudinal and behavioral outcomes of an upward feedback process
    • Waldman, D.A. and Atwater, L.E. (2001), "Attitudinal and behavioral outcomes of an upward feedback process" in Group & Organization Management, Vol. 26, No. 2, pp. 189-205.
    • (2001) Group & Organization Management , vol.26 , Issue.2 , pp. 189-205
    • Waldman, D.A.1    Atwater, L.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.