Voice Climate, Work Outcomes, and the Mediating Role of Psychological Empowerment: A Multilevel Examination

Group and Organization Management

Volumn 37, Issue 6, 2012, Pages 691-715

  Frazier, M Lance ^a   Fainshmidt, Stav ^a  

^a Old Dominion University   (United States)

Author keywords

customer service performance; psychological empowerment; voice behavior; voice climate

Indexed keywords

EID: 84871486699     PISSN: 10596011     EISSN: 15523993     Source Type: Journal    
DOI: 10.1177/1059601112463960     Document Type: Article

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