Psychological empowerment and job satisfaction: An analysis of interactive effects

Group and Organization Management

Volumn 34, Issue 3, 2009, Pages 271-296

  Wang, Guangping ^a   Lee, Peggy D ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Job satisfaction; Psychological empowerment; Three way interaction

Indexed keywords

EID: 66149173824     PISSN: 10596011     EISSN: 15523993     Source Type: Journal    
DOI: 10.1177/1059601108330089     Document Type: Article

References (72)

1. Aiken, L.S., & West, S.G. (1992). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
2. Ashforth, B.E. (1989). The experience of powerlessness in organizations. Organizational Behavior and Human Decision Processes, 43, 207-242.
3. Ashforth, B.E. (1990). The organizationally induced helplessness syndrome: A preliminary model. Canadian Journal of Administrative Sciences, 7, 30-36.
4. Bacharach, S.B., Bamberger, P., & Mundell, B. (1993). Status inconsistency in organizations: From social hierarchy to stress. Journal of Organizational Behavior, 14, 21-36.
5. Bandura, A. (1986). Social foundations of thought and action: A social-cognitive view. Englewood Cliffs, NJ: Prentice Hall.
6. Bell, N.E., & Staw, B.M. (1989). People as sculptors versus sculpture. New York: Cambridge University Press.
7. Brief, A.P., & Nord, W.R. (1990). Meanings of occupational work. Lexington, MA: Lexington Books.
8. Browne, M.W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Newbury Park, CA: Sage.
9. Carless, S.A. (2004). Does psychological empowerment mediate the relationship between psychological climate and job satisfaction ? Journal of Business and Psychology, 18 (4). 405-406.
10. Chen, H., & Chen, Y. (2008). The impact of work redesign and psychological empowerment on organizational commitment in a changing environment: An example from Taiwan's state-owned enterprises. Public Personnel Management, 37 (3). 279-302.
11. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2 nd ed.). Hillsdale, NJ: Lawrence Erlbaum.
12. Cohen, J., & Cohen, P. (1983). Applied multiple regression/ correlation analysis for the behavioral sciences (2 nd ed.). Hillsdale, NJ: Lawrence Erlbaum.
13. Conger, J., & Kanungo, R. (1988). The empowerment process: integrating theory and practice. Academy of Management Review, 13 (3). 471-482.
14. Csikszentmihalyi, M. (1975). Beyond boredom and anxiety. San Francisco: Jossey-Bass.
15. Daniels, K., & Guppy, A. (1994). Occupational stress, social support, job control, and psychological well-being. Human Relations, 47 (12). 1523-1544.
16. Deci, E.L., Connell, J.P., & Ryan, R.M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74, 580-590.
17. Deci, E.L., & Ryan, R.M. (1985). The support of autonomy and control of behavior. Journal of Personality and Social Psychology, 53, 1024-1037.
18. Donovan, M. (1994). The empowerment plan. Journal for Quality and Participation, 17 (4). 12-14.
19. Edwards, J., & Cooper, C. (1990). The person-environment fit approach to stress: Recurring problems and some suggested solutions. Journal of Organizational Behavior, 11, 293-307.
20. Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82 (5). 812-820.
21. Ferris, G.R., & Gilmore, D.C. (1984). The moderating role of work context in job design research: A test of competing models. Academy of Management Journal, 27 (4). 885-892.
22. Fornell, C., & Larcker, D.F. (1981, February). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39-50.
23. French, J.R.P., Caplan, R.D., & Van Harrison, R. (1982). The mechanisms of job stress and strain. New York: John Wiley.
24. Fulford, M.D., & Enz, C.A. (1995). The impact of empowerment on service employees. Journal of Managerial Issues, 7 (2). 161-175.
25. Gecas, V. (1989). The social psychology of self-efficacy. Annual Review of Psychology, 15, 291-316.
26. Gist, M.E. (1987, April). Self-efficacy: Implications for organizational behavior and human resource management. Academy of Management Review, 17, 183-211.
27. Gist, M.E., & Mitchell, T.R. (1992). Self-efficacy: A theoretical analysis of its determinants and malleability. Academy of Management Review, 17 (2). 183-211.
28. Gomez-Mejia, L.R., & Balkin, D.B. (1989). Effectiveness of individual and aggregate compensation strategies. Industrial Relations, 28, 431-445.
29. Greenberger, D.B., Strausser, S., Cummings, L.L., & Dunham, R. (1989). The impact of personal control on performance and satisfaction. Organizational Behavior and Human Decision Processes, 43, 29-51.
30. Hackman, J.R., & Oldham, G.R. (1980). Work redesign. Reading, MA: Addison-Wesley.
31. Hall, M. (2008). The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance. Accounting, Organizations and Society, 33 (2-3). 141-163.
32. Harackiewicz, J.M., Sansone, C., & Manderlink, G. (1985). Competence, achievement motivation and intrinsic motivation. Journal of Personality and Social Psychology, 48, 493-508.
33. Harrison, R. (1978). Person-environment fit and job stress in blue collar stress (C. Cooper & M. Smith, Eds.). Chichester, UK: Wiley.
34. Herzberg, F. (1966). Work and the nature of man. Cleveland, OH: World.
35. Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work (2 nd ed.). New York: John Wiley.
36. Holdsworth, L., & Cartwright, S. (2003). Empowerment, stress and satisfaction: An exploratory study of a call centre. Leadership & Organization Development Journal, 24 (3). 131-140.
37. House, R.J., Shane, S.A., & Herold, D.M. (1996). Rumors of the death of dispositional research are vastly exaggerated. Academy of Management Review, 21 (1). 203-224.
38. Hu, L., & Bentler, P.M. (1995). Evaluating model fit. Thousand Oaks, CA: Sage.
39. Hurt, H.T., Joseph, K., & Cook, C.D. (1977). Scales for the measurement of innovativeness. Human Communication Research, 4 (1). 58-65.
40. Judge, T.A. (1993). Does affective disposition moderate the relationship between job satisfaction and voluntary turnover ? Journal of Applied Psychology, 78 (3). 395-401.
41. Kanter, R.M. (1983). The change masters. New York: Simon & Schuster.
42. Kanter, R.M. (1989). The new managerial work. Harvard Business Review, 66, 85-92.
43. Karasek, R.A., Jr. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285-309.
44. Koberg, C.S., Boss, R.W., Senjem, J.C., & Goodman, G.E. (1999). Antecedents and outcomes of empowerment. Group & Organization Management, 24, 71-91.
45. Kravitz, D.A., Bludau, T.M., & Klineberg, S.L. (2008). The impact of anticipated consequences, respondent group, and strength of affirmative action plan on affirmative action attitudes. Group & Organization Management, 33, 361-391.
46. Laschinger, H.K.S., Finegen, J.E., Shamian, J., & Wilk, P. (2004). A longitudinal analysis of the impact of workplace empowerment on work satisfaction. Journal of Organizational Behavior, 25, 527-545.
47. Liden, R.C., Wayne, S.J., Sparrowe, R.T., & Bradway, L. (1993). Empowerment and effectiveness study: Feedback report (Technical report 1). Urbana-Champaign: University of Illinois.
48. Locke, E.A. (1976). The nature and causes of job satisfaction. Chicago: Rand McNally.
49. Locke, E.A. (1991). The motivation sequence, the motivation hub, and the motivation core. Organizational Behavior and Human Decision Processes, 50, 288-299.
50. Locke, E.A., Frederick, E., Lee, C., & Bobko, P. (1984). Effect of self-efficacy, goals, and task strategies on task performance. Journal of Applied Psychology, 69 (2). 241-251.
51. Martin, C.L., & Bennett, N. (1996). The role of justice judgments in explaining the relationship between job satisfaction and organizational commitment. Group & Organization Management, 21, 84-104.
52. Netemeyer, R.G., Boles, J.S., McKee, D.O., & McMurrian, R. (1997, July). An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of Marketing, 61, 85-98.
53. Neufeldt, V., Guralnik, D.B. (1997). Webster's new world college dictionary (3 rd ed.). New York: Simon & Schuster.
54. Ng, T.W.H., & Sorensen, K.L. (2008). Toward a further understanding of the relationship between perceptions of support and work attitudes: A meta-analysis. Group & Organization Management, 33, 243-268.
55. Ozer, E.M., & Bandura, A. (1990). Mechanisms governing empowerment effects: A self-efficacy analysis. Journal of Personality and Social Psychology, 58, 472-486.
56. Parker, L. (1993). When to fix it and when to leave: Relationships among perceived control, self-efficacy, dissent, and exit. Journal of Applied Psychology, 78, 949-959.
57. Podsakoff, P.M., MacKenzie, S.B., Lee, J.L., & Podsakoff, N.P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
58. Scott, S.G., & Bruce, R.A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37 (3). 580-607.
59. Siegall, M., & Gardner, S. (2000). Contextual factors of psychological empowerment. Personnel Review, 29 (6). 703.
60. Spector, P.E. (1986). Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work. Human Relations, 39, 1005-1016.
61. Spreitzer, G.M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38 (5). 1442-1465.
62. Spreitzer, G.M. (1996). Social structural characteristics of psychological empowerment. Academy of Management Journal, 39 (2). 483-504.
63. Spreitzer, G.M., Kizilos, M.A., & Nason, S.W. (1997). A dimensional analysis of the relationship between psychological empowerment and effectiveness, satisfaction, and strain. Journal of Management, 23 (5). 679-704.
64. Suzik, H.A. (1998). Transmission plant is winner with empowerment. Quality, 37 (4). 90-91.
65. Thomas, K., & Tymon, W. (1994). Does empowerment always work: Understanding the role of intrinsic motivation and personal interaction. Journal of Management Systems, 6 (3). 39-54.
66. Thomas, K.W., & Velthouse, B.A. (1990). Cognitive elements of empowerment: An "interpretive" model of intrinsic task motivation. Academy of Management Review, 15 (4). 666-681.
67. Valentine, S. (1999). Assessing organizational behavior models: A comparison of linear and nonlinear methods. Journal of Applied Social Psychology, 29 (5). 1028-1044.
68. Wang, G., & Netemeyer, R.G. (2002). The effects of job autonomy, customer demandingness, and trait competitiveness on salesperson learning, self efficacy, and performance. Journal of the Academy of Marketing Science, 30 (3). 217-228.
69. Warr, P.B. (1987). Work, unemployment, and mental health. Oxford, UK: Oxford University Press.
70. Wated, G., Sanchez, J.I., & Gomez, C. (2008). Two-factor assessment of the beliefs that influence attitudes toward privatization. Group & Organization Management, 33, 107-136.
71. Williams, L.J., & Anderson, S.E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17 (3). 601-617.
72. Williams, L.J., & Anderson, S.E. (1994). An alternative approach to methods effects by using latent variable models: Applications in organizational behavior research. Journal of Applied Psychology, 79 (3). 323-331.