-
1
-
-
0001658577
-
Predicting the performance of measures in a confirmatory factor analysis with a pretest assessment of their substantive validities
-
Anderson, J. C. and Gerbing, D. W. (1991). Predicting the Performance of Measures in a Confirmatory Factor Analysis With a Pretest Assessment of Their Substantive Validities. Journal of Applied Psychology, 76 (5), pp. 732-740.
-
(1991)
Journal of Applied Psychology
, vol.76
, Issue.5
, pp. 732-740
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
2
-
-
0004192446
-
Managing business process flows
-
Pearson Education, NJ, USA
-
Anupindi, R., Chopra, S., Deshmukh, S., Van Mieghem, J. and Zemel, E. (2006). Managing Business Process Flows. Principles of Operations Management. Pearson Education, NJ, USA.
-
(2006)
Principles of Operations Management
-
-
Anupindi, R.1
Chopra, S.2
Deshmukh, S.3
Van Mieghem, J.4
Zemel, E.5
-
3
-
-
0036344887
-
The concept of complexity in organisations and information systems
-
Backlund, A. (2002). The concept of complexity in organisations and information systems. Kybernetes, 31 (1), pp. 30-43.
-
(2002)
Kybernetes
, vol.31
, Issue.1
, pp. 30-43
-
-
Backlund, A.1
-
4
-
-
0031538661
-
Effects of goal-directed emotions on salesperson volitions, behaviour, and performance: A longitudinal study
-
Brown, S. P., Cron, W. L. and Slocum, J. W. (1997). Effects of Goal-Directed Emotions on Salesperson Volitions, Behaviour, and Performance: A Longitudinal Study. Journal of Marketing, 61 (1), pp. 39-50.
-
(1997)
Journal of Marketing
, vol.61
, Issue.1
, pp. 39-50
-
-
Brown, S.P.1
Cron, W.L.2
Slocum, J.W.3
-
6
-
-
0006490156
-
Want to perfect your company's service? Use behavioral science
-
Chase, R. B. and Dasu, S. (2001). Want to perfect your company's service? Use behavioral science. Harvard Business Review, 79 (6), pp. 78-84.
-
(2001)
Harvard Business Review
, vol.79
, Issue.6
, pp. 78-84
-
-
Chase, R.B.1
Dasu, S.2
-
7
-
-
84925931693
-
A tentative exploration into the amount and equivocality of information processing in organizational work units
-
Daft, R. L. and Macintosh, N. B. (1981). A Tentative Exploration into the Amount and Equivocality of Information Processing in Organizational Work Units. Administrative Science Quarterly, 26 (2), pp. 207-224.
-
(1981)
Administrative Science Quarterly
, vol.26
, Issue.2
, pp. 207-224
-
-
Daft, R.L.1
Macintosh, N.B.2
-
9
-
-
20144378762
-
The coming commoditization of processes
-
Davenport, T. H. (2005). The Coming Commoditization of Processes. Harvard Business Review, 83 (6), pp. 100-108.
-
(2005)
Harvard Business Review
, vol.83
, Issue.6
, pp. 100-108
-
-
Davenport, T.H.1
-
11
-
-
70449372258
-
Development and validation of the work effort scale
-
De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M. and Van Acker, F. (2009). Development and Validation of the Work Effort Scale. European Journal of Psychological Assessment, 25 (4), pp. 266-273.
-
(2009)
European Journal of Psychological Assessment
, vol.25
, Issue.4
, pp. 266-273
-
-
De Cooman, R.1
De Gieter, S.2
Pepermans, R.3
Jegers, M.4
Van Acker, F.5
-
13
-
-
57049179525
-
Diagnosing differences between business process models
-
Springer Berlin / Heidelberg
-
Dijkman, R. (2008). Diagnosing Differences between Business Process Models. Business Process Management, Vol. 5240 Springer Berlin / Heidelberg, pp. 261-277.
-
(2008)
Business Process Management
, vol.5240
, pp. 261-277
-
-
Dijkman, R.1
-
14
-
-
0003773022
-
Dealing with complexity
-
Plenum Press, New York, NY, USA
-
Flood, R. L. and Carson, E. R. (1993). Dealing with Complexity. An Introduction to the Theory and Application of Systems Science. Plenum Press, New York, NY, USA.
-
(1993)
An Introduction to the Theory and Application of Systems Science
-
-
Flood, R.L.1
Carson, E.R.2
-
17
-
-
0038354552
-
The intensification of work in europe
-
Green, F. and McIntosh, S. (2001). The intensification of work in Europe. Labor Economics, 8 (2), pp. 291-308.
-
(2001)
Labor Economics
, vol.8
, Issue.2
, pp. 291-308
-
-
Green, F.1
McIntosh, S.2
-
18
-
-
0000913776
-
Learning through acquisitions: Management and integration of foreign R&D laboratories
-
Håkanson, L. (1995). Learning through Acquisitions: Management and Integration of Foreign R&D Laboratories. International Studies of Management & Organization, 25 (1-2), pp. 121-157.
-
(1995)
International Studies of Management & Organization
, vol.25
, Issue.1-2
, pp. 121-157
-
-
Håkanson, L.1
-
19
-
-
0003594966
-
-
Harper Business, New York, NY, USA
-
Hammer, M. and Champy, J. (1993). Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business, New York, NY, USA.
-
(1993)
Reengineering the Corporation: A Manifesto for Business Revolution
-
-
Hammer, M.1
Champy, J.2
-
20
-
-
33748702679
-
The next revolution in interactions
-
Johnson, B., Manyika, J. and Yee, L. (2005). The next revolution in interactions. McKinsey Quarterly, 4, pp. 20-33.
-
(2005)
McKinsey Quarterly
, vol.4
, pp. 20-33
-
-
Johnson, B.1
Manyika, J.2
Yee, L.3
-
23
-
-
0012744326
-
Product flow, breadth and complexity of business processes: An empirircal study of fifteen business processes in three organisations
-
Kock, N. F. and McQueen, R. J. (1996). Product Flow, Breadth and Complexity of Business Processes: An Empirircal Study of Fifteen Business Processes in Three Organisations. Business Process Re-engineering and Management Journal, 2 (2), pp. 8-22.
-
(1996)
Business Process Re-engineering and Management Journal
, vol.2
, Issue.2
, pp. 8-22
-
-
Kock, N.F.1
McQueen, R.J.2
-
24
-
-
2442631888
-
-
Pearson Prentice Hall, Upper Saddle River, NJ, USA
-
Laguna, M. and Marklund, J. (2005). Business Process Modeling, Simulation, and Design. Pearson Prentice Hall, Upper Saddle River, NJ, USA.
-
(2005)
Business Process Modeling, Simulation, and Design
-
-
Laguna, M.1
Marklund, J.2
-
25
-
-
9144266376
-
DSS effectiveness in marketing resource allocation decisions: Reality vs. Perception
-
Lilien, G. L., Bruggen, G. H. V. and Starke, K. (2004). DSS Effectiveness in Marketing Resource Allocation Decisions: Reality vs. Perception. Information Systems Research, 15 (3), pp. 216-235.
-
(2004)
Information Systems Research
, vol.15
, Issue.3
, pp. 216-235
-
-
Lilien, G.L.1
Bruggen, G.H.V.2
Starke, K.3
-
26
-
-
0043173630
-
The quality of standard, routine and nonroutine processes
-
Lillrank, P. (2003). The Quality of Standard, Routine and Nonroutine Processes. Organization Studies, 24 (2), pp. 215-233.
-
(2003)
Organization Studies
, vol.24
, Issue.2
, pp. 215-233
-
-
Lillrank, P.1
-
27
-
-
2342656356
-
Standard, routine and non-routine processes in health care
-
Lillrank, P. and Liukko, M. (2004). Standard, routine and non-routine processes in health care. International Journal of Health Care Quality Assurance 17 (1), pp. 39-46.
-
(2004)
International Journal of Health Care Quality Assurance
, vol.17
, Issue.1
, pp. 39-46
-
-
Lillrank, P.1
Liukko, M.2
-
28
-
-
77649157449
-
An empirical analysis of the impact of information capabilities design on business process outsourcing performance
-
Mani, D., Barua, A. and Whinston, A. (2010). An Empirical Analysis of the Impact of Information Capabilities Design on Business Process Outsourcing Performance. MIS Quarterly, 34 (1), pp. 39-62.
-
(2010)
MIS Quarterly
, vol.34
, Issue.1
, pp. 39-62
-
-
Mani, D.1
Barua, A.2
Whinston, A.3
-
29
-
-
0018022184
-
Measuring information output: A communication systems approach
-
Mason, R. O. (1978). Measuring Information Output: A Communication Systems Approach. Information and Management 1 (5), pp. 219-234.
-
(1978)
Information and Management
, vol.1
, Issue.5
, pp. 219-234
-
-
Mason, R.O.1
-
30
-
-
73449149291
-
Development of an instrument to measure the perceptions of adopting an information technology innovation
-
Moore, G. and Benbasat, I. (1991). Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation. Information Systems Research, 2 (3), pp. 192-222.
-
(1991)
Information Systems Research
, vol.2
, Issue.3
, pp. 192-222
-
-
Moore, G.1
Benbasat, I.2
-
31
-
-
76449116031
-
The performance impact of business process standardization: An empirical evaluation of the recruitment process
-
Muenstermann, B., Eckhardt, A. and Weitzel, T. (2010). The performance impact of business process standardization: An empirical evaluation of the recruitment process. Business Process Management Journal, 16 (1), pp. 29-56.
-
(2010)
Business Process Management Journal
, vol.16
, Issue.1
, pp. 29-56
-
-
Muenstermann, B.1
Eckhardt, A.2
Weitzel, T.3
-
33
-
-
0035410546
-
Cutting corners and working overtime: Quality erosion in the service industry
-
Oliva, R. and Sterman, J. D. (2001). Cutting Corners and Working Overtime: Quality Erosion in the Service Industry. Management Science, 47 (7), pp. 894-914.
-
(2001)
Management Science
, vol.47
, Issue.7
, pp. 894-914
-
-
Oliva, R.1
Sterman, J.D.2
-
34
-
-
18844407141
-
Organizational routines as grammars of action
-
Pentland, B. and Reuter, H. (1994). Organizational Routines as Grammars of Action. Administrative Science Quarterly, 39 (3), pp. 484-510.
-
(1994)
Administrative Science Quarterly
, vol.39
, Issue.3
, pp. 484-510
-
-
Pentland, B.1
Reuter, H.2
-
35
-
-
0042028925
-
Sequential variety in work processes
-
Pentland, B. (2003). Sequential Variety in Work Processes. Organization Science, 14 (5), pp. 528-540.
-
(2003)
Organization Science
, vol.14
, Issue.5
, pp. 528-540
-
-
Pentland, B.1
-
36
-
-
0010857472
-
Measurement and control of business processes
-
Powell, S. G., Schwaninger, M. and Trimble, C. (2001). Measurement and control of business processes. System Dynamics Review, 17 (1), pp. 63-91.
-
(2001)
System Dynamics Review
, vol.17
, Issue.1
, pp. 63-91
-
-
Powell, S.G.1
Schwaninger, M.2
Trimble, C.3
-
37
-
-
19744362792
-
Process standardization proves profitable
-
Ramakumar, A. and Cooper, B. (2004). Process standardization proves profitable. Quality, 43 (2), pp. 42-45.
-
(2004)
Quality
, vol.43
, Issue.2
, pp. 42-45
-
-
Ramakumar, A.1
Cooper, B.2
-
38
-
-
34547843694
-
What is the complexity of a distributed computing system?
-
Ranganathan, A. and Campbell, R. H. (2007). What is the Complexity of a Distributed Computing System? Complexity, 12 (6), pp. 37-45.
-
(2007)
Complexity
, vol.12
, Issue.6
, pp. 37-45
-
-
Ranganathan, A.1
Campbell, R.H.2
-
39
-
-
0036613637
-
Program management and complexity of ERP implementations
-
Ribbers, P. M. A. and Schoo, K.-C. (2002). Program Management and Complexity of ERP Implementations. Engineering Management Journal, 14 (2), pp. 45-52.
-
(2002)
Engineering Management Journal
, vol.14
, Issue.2
, pp. 45-52
-
-
Ribbers, P.M.A.1
Schoo, K.-C.2
-
40
-
-
0035626923
-
Reproducing knowledge: Replication without imitation at moderate complexity
-
Rivkin, J. W. (2001). Reproducing Knowledge: Replication Without Imitation at Moderate Complexity. Organization Science, 12 (3), pp. 274-293.
-
(2001)
Organization Science
, vol.12
, Issue.3
, pp. 274-293
-
-
Rivkin, J.W.1
-
41
-
-
33749552243
-
A configurable reference modelling language
-
Rosemann, M. and van der Aalst, W. M. P. (2007). A configurable reference modelling language. Information Systems, 32 (1), pp. 1-23.
-
(2007)
Information Systems
, vol.32
, Issue.1
, pp. 1-23
-
-
Rosemann, M.1
Van Der Aalst, W.M.P.2
-
42
-
-
77954006409
-
Towards a framework for business process standardization
-
Springer Berlin Heidelberg
-
Rosenkranz, C., Seidel, S., Mendling, J., Schäfermeyer, M. and Recker, J. (2010). Towards a Framework for Business Process Standardization. In Business Process Management Workshops, Vol. 43, Springer Berlin Heidelberg, pp. 53-63.
-
(2010)
Business Process Management Workshops
, vol.43
, pp. 53-63
-
-
Rosenkranz, C.1
Seidel, S.2
Mendling, J.3
Schäfermeyer, M.4
Recker, J.5
-
43
-
-
70349363570
-
Assessing the effects of IT changes on IT risk - A business process-oriented view
-
München, Germany
-
Sackmann, S. (2008). Assessing the effects of IT changes on IT risk - A business process-oriented view. In Multikonferenz Wirtschaftsinformatik (MKWI'08), München, Germany, pp. 1137-1148.
-
(2008)
Multikonferenz Wirtschaftsinformatik (MKWI'08)
, pp. 1137-1148
-
-
Sackmann, S.1
-
44
-
-
77951707694
-
Factors influencing business process standardization - A multiple case study
-
Computer Society Press, Kauai, HI, USA
-
Schäfermeyer, M., Grgecic, D. and Rosenkranz, C. (2010). Factors Influencing Business Process Standardization - A Multiple Case Study. In Proceedings of the 43th Annual Hawaii International Conference on System Sciences (HICSS 2010) Computer Society Press, Kauai, HI, USA, pp. 1-10.
-
(2010)
Proceedings of the 43th Annual Hawaii International Conference on System Sciences (HICSS 2010)
, pp. 1-10
-
-
Schäfermeyer, M.1
Grgecic, D.2
Rosenkranz, C.3
-
45
-
-
33645025991
-
The complexity cross - Implications for practice
-
Schneberger, S. L. and McLean, E. R. (2003). The Complexity Cross - Implications for Practice. Communications of the ACM, 46 (9), pp. 216-225.
-
(2003)
Communications of the ACM
, vol.46
, Issue.9
, pp. 216-225
-
-
Schneberger, S.L.1
McLean, E.R.2
-
46
-
-
84885766123
-
Service science: Toward a smarter planet
-
(Eds, Karwowski, W. and Salvendy, G.) Wiley, Hoboken, NJ, USA
-
Spohrer, J. and Maglio, P. P. (2010). Service science: Toward a smarter planet. In Introduction to service engineering (Eds, Karwowski, W. and Salvendy, G.) Wiley, Hoboken, NJ, USA, pp. 3-30.
-
(2010)
Introduction to Service Engineering
, pp. 3-30
-
-
Spohrer, J.1
Maglio, P.P.2
-
47
-
-
0035616472
-
Enabling customization using standardized operations
-
Swaminathan, J. M. (2001). Enabling customization using standardized operations. California Management Review, 43 (3), pp. 125-135.
-
(2001)
California Management Review
, vol.43
, Issue.3
, pp. 125-135
-
-
Swaminathan, J.M.1
-
48
-
-
0037681143
-
System life expectancy and the maintenance effort: Exploring their equilibration
-
Swanson, E. B. and Danes, E. (2000). System Life Expectancy and the Maintenance Effort: Exploring their Equilibration. MIS Quarterly, 24 (2), pp. 277-297.
-
(2000)
MIS Quarterly
, vol.24
, Issue.2
, pp. 277-297
-
-
Swanson, E.B.1
Danes, E.2
-
49
-
-
57049102901
-
Contributing to rigorous and forward thinking explanatory theory
-
Tan, B., Srinivasan, A., Lyytinen, K. and Grover, V. (2008). Contributing to Rigorous and Forward Thinking Explanatory Theory. Journal of the Association for Information Systems, 9 (2), pp. 40-47.
-
(2008)
Journal of the Association for Information Systems
, vol.9
, Issue.2
, pp. 40-47
-
-
Tan, B.1
Srinivasan, A.2
Lyytinen, K.3
Grover, V.4
-
50
-
-
3042621304
-
Six sigma - Strategy for organizational excellence
-
Thawani, S. (2004). Six Sigma - Strategy for Organizational Excellence. Total Quality Management, 15, pp. 655-664.
-
(2004)
Total Quality Management
, vol.15
, pp. 655-664
-
-
Thawani, S.1
-
51
-
-
33845436408
-
Where to go from here? Thoughts on future directions for research on individual-level technology adoption with a focus on decision making
-
Venkatesh, V. (2006). Where to go from here? Thoughts on future directions for research on individual-level technology adoption with a focus on decision making. Decision Sciences, 37 (4), pp. 497-518.
-
(2006)
Decision Sciences
, vol.37
, Issue.4
, pp. 497-518
-
-
Venkatesh, V.1
-
52
-
-
32144457708
-
Post-merger IT integration strategies: An IT alignment perspective
-
Wijnhoven, F., Spil, T., Stegwee, R. and Fa, R. (2006). Post-merger IT integration strategies: An IT alignment perspective. The Journal of Strategic Information Systems, 15 (1), pp. 5-28.
-
(2006)
The Journal of Strategic Information Systems
, vol.15
, Issue.1
, pp. 5-28
-
-
Wijnhoven, F.1
Spil, T.2
Stegwee, R.3
Fa, R.4
-
53
-
-
41049089830
-
The impact of process standardization on business process outsourcing success
-
Wüllenweber, K., Beimborn, D., Weitzel, T. and König, W. (2008). The impact of process standardization on business process outsourcing success. Information Systems Frontiers, 10(2), pp 211-224.
-
(2008)
Information Systems Frontiers
, vol.10
, Issue.2
, pp. 211-224
-
-
Wüllenweber, K.1
Beimborn, D.2
Weitzel, T.3
König, W.4
|