The quality of standard, routine and nonroutine processes

Organization Studies

Volumn 24, Issue 2, 2003, Pages 215-233

  Lillrank, Paul ^a  

^a AALTO UNIVERSITY   (Finland)

Author keywords

Defects; Errors quality management; Nonroutine; Routine; Routinization; Standardization; Standards; Statistical process control

Indexed keywords

EID: 0043173630     PISSN: 01708406     EISSN: None     Source Type: Journal    
DOI: 10.1177/0170840603024002344     Document Type: Article

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