Service Science: Toward a Smarter Planet

Introduction to Service Engineering

Volumn , Issue , 2010, Pages 1-30

  Spohrer, Jim ^a   Maglio, Paul P ^a  

^a IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

"call to action" need for research and education in services; Future possibilities of service system ecology; Service science service science, management, engineering, and design or SSMED; Service science toward a smarter planet; Value cocreation and systems scientists hierarchically complex systems

Indexed keywords

EID: 84885766123     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9780470569627.ch1     Document Type: Chapter

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