-
1
-
-
0004192446
-
-
Pearson Education, Upper Saddle River
-
R. Anupindi, S. Chopra, S. D. Deshmukh, J. A. V. Mieghem and E. Zemel, Managing Business Process Flows. Principles of Operations Management, Pearson Education, Upper Saddle River, 2006.
-
(2006)
Managing Business Process Flows. Principles of Operations Management
-
-
Anupindi, R.1
Chopra, S.2
Deshmukh, S.D.3
Mieghem, J.A.V.4
Zemel, E.5
-
2
-
-
25144506011
-
-
J. Becker, M. Kugeler and M. Rosemann, eds., Springer Verlag, Berlin et al.
-
J. Becker, M. Kugeler and M. Rosemann, eds., Process Management. A Guide for the Design of Business Processes, Springer Verlag, Berlin et al., 2003.
-
(2003)
Process Management. A Guide for the Design of Business Processes
-
-
-
3
-
-
0005353592
-
Information Technology standards in a changing world: The role of the users
-
J. H. Burrows, "Information Technology standards in a changing world: the role of the users", Computer Standards and Interfaces, 20 (1999), pp. 323-331.
-
(1999)
Computer Standards and Interfaces
, vol.20
, pp. 323-331
-
-
Burrows, J.H.1
-
5
-
-
84925931693
-
A Tentative Exploration into the Amount and Equivocality of Information Processing in Organizational Work Units
-
R. L. Daft and N. B. Macintosh, "A Tentative Exploration into the Amount and Equivocality of Information Processing in Organizational Work Units", Administrative Science Quarterly, 26 (1981), pp. 207-224.
-
(1981)
Administrative Science Quarterly
, vol.26
, pp. 207-224
-
-
Daft, R.L.1
Macintosh, N.B.2
-
6
-
-
20144378762
-
The Coming Commoditization of Process
-
T. H. Davenport, "The Coming Commoditization of Process", Harvard Business Review, 83 (2005), pp. 100-108.
-
(2005)
Harvard Business Review
, vol.83
, pp. 100-108
-
-
Davenport, T.H.1
-
7
-
-
0003622736
-
-
Harvard Business School Press, Boston, MA, USA
-
T. H. Davenport, Process innovation: Reengineering work through information technology, Harvard Business School Press, Boston, MA, USA, 1993.
-
(1993)
Process Innovation: Reengineering Work Through Information Technology
-
-
Davenport, T.H.1
-
9
-
-
0002481047
-
The New Industrial Engineering: Information Technology and Business Process Redesign
-
T. H. Davenport and J. Short, "The New Industrial Engineering: Information Technology and Business Process Redesign", Sloan Management Review, 31 (1990), pp. 11-27.
-
(1990)
Sloan Management Review
, vol.31
, pp. 11-27
-
-
Davenport, T.H.1
Short, J.2
-
10
-
-
0001073758
-
Building Theories from Case Study Research
-
K. M. Eisenhardt, "Building Theories from Case Study Research", Academy of Management Review 14 (1989), pp. 532-550.
-
(1989)
Academy of Management Review
, vol.14
, pp. 532-550
-
-
Eisenhardt, K.M.1
-
11
-
-
0010867772
-
-
Computer Technology Research Corporation, Charleston, SC, USA
-
A. Fairchild, Reengineering and restructuring the enterprise: A management guide for the 21st century, Computer Technology Research Corporation, Charleston, SC, USA, 1998.
-
(1998)
Reengineering and Restructuring the Enterprise: A Management Guide for the 21st Century
-
-
Fairchild, A.1
-
12
-
-
0000085786
-
Mass Customization at Hewlett-Packard: The Power of Postponement
-
E. Feitzinger and H. L. Lee, "Mass Customization at Hewlett-Packard: The Power of Postponement", Harvard Business Review, 75 (1997), pp. 116-121.
-
(1997)
Harvard Business Review
, vol.75
, pp. 116-121
-
-
Feitzinger, E.1
Lee, H.L.2
-
13
-
-
65549107615
-
The Business Process Maturity Model. A Practical Approach for Identifying Opportunities for Optimization
-
Sept.
-
D. M. Fisher, "The Business Process Maturity Model. A Practical Approach for Identifying Opportunities for Optimization", Business Process Trends, Sept. (2004).
-
(2004)
Business Process Trends
-
-
Fisher, D.M.1
-
14
-
-
33845793796
-
Theorizing about Standardization: Intergratin Fragments of Process Theory in Light of Communication Standardization Wars
-
V. V. Fomin, T. Keil and K. J. Lyytinen, "Theorizing about Standardization: Intergratin Fragments of Process Theory in Light of Communication Standardization Wars", Sprouts: Working Papers on Information Environments, Systems and Organization, 3 (2003), pp. 29-60.
-
(2003)
Sprouts: Working Papers on Information Environments, Systems and Organization
, vol.3
, pp. 29-60
-
-
Fomin, V.V.1
Keil, T.2
Lyytinen, K.J.3
-
15
-
-
77951715608
-
-
Gartner Group, Gartner, Inc, Stamford, Connecticut
-
Gartner Group, Meeting the Challenge: The 2009 CIO Agenda, Gartner, Inc, Stamford, Connecticut, 2009.
-
Meeting the Challenge: The 2009 CIO Agenda
, vol.2009
-
-
-
16
-
-
66249121065
-
When Should a Process Be Art, Not Science?
-
J. M. Hall and M. E. Johnson, "When Should a Process Be Art, Not Science?" Harvard Business Review, 87 (2009), pp. 58-65.
-
(2009)
Harvard Business Review
, vol.87
, pp. 58-65
-
-
Hall, J.M.1
Johnson, M.E.2
-
17
-
-
34047142082
-
The Process Audit
-
M. Hammer, "The Process Audit", Harvard Business Review, 85 (2007), pp. 111-123.
-
(2007)
Harvard Business Review
, vol.85
, pp. 111-123
-
-
Hammer, M.1
-
18
-
-
0001167750
-
Reengineering Work: Don't Automate, Obliterate
-
M. Hammer, "Reengineering Work: Don't Automate, Obliterate", Harvard Business Review, 68 (1990), pp. 104-115.
-
(1990)
Harvard Business Review
, vol.68
, pp. 104-115
-
-
Hammer, M.1
-
20
-
-
33745151825
-
Evaluating an Organization's Business Process Maturity
-
P. Harmon, "Evaluating an Organization's Business Process Maturity", Business Process Trends, 2 (2004), pp. 1-11.
-
(2004)
Business Process Trends
, vol.2
, pp. 1-11
-
-
Harmon, P.1
-
21
-
-
0035510821
-
Theory-Testing Using Case Studies: A Comment on Johnston, Leach, and Liu
-
B. Hillebrand, R. A. W. Kok and W. G. Biemans, "Theory-Testing Using Case Studies: A Comment on Johnston, Leach, and Liu", Industrial Marketing Management, 30 (2001), pp. 651-657.
-
(2001)
Industrial Marketing Management
, vol.30
, pp. 651-657
-
-
Hillebrand, B.1
Kok, R.A.W.2
Biemans, W.G.3
-
24
-
-
55249126057
-
A Scientific Methodology for MIS Case Studies
-
A. S. Lee, "A Scientific Methodology for MIS Case Studies", MIS Quarterly, 13 (1989), pp. 32-50.
-
(1989)
MIS Quarterly
, vol.13
, pp. 32-50
-
-
Lee, A.S.1
-
25
-
-
0043173630
-
The quality of standard, routine and nonroutine processes
-
DOI 10.1177/0170840603024002344
-
P. Lillrank, "The Quality of Standard, Routine and Nonroutine Processes", Organization Studies, 24 (2003), pp. 215-233. (Pubitemid 36932006)
-
(2003)
Organization Studies
, vol.24
, Issue.2
, pp. 215-233
-
-
Lillrank, P.1
-
27
-
-
1442311722
-
Organizing Business Knowledge
-
T. W. Malone, K. Crowston and G. A. Herman, eds., MIT Press, Cambridge, MA, USA
-
T. W. Malone, K. Crowston and G. A. Herman, eds., Organizing Business Knowledge. The MIT Process Handbook, MIT Press, Cambridge, MA, USA, 2003.
-
(2003)
The MIT Process Handbook
-
-
-
29
-
-
0018022184
-
MEASURING INFORMATION OUTPUT: A COMMUNICATION SYSTEMS APPROACH
-
R. O. Mason, "Measuring Information Output: A Communication Systems Approach", Information and Management 1(1978), pp. 219-234. (Pubitemid 9418064)
-
(1978)
Inf Manage
, vol.1
, Issue.5
, pp. 219-234
-
-
Mason Richard, O.1
-
33
-
-
52249109815
-
Towards Web-Scale Workflows for Film Production
-
C. Ouyang, M. la Rosa, A. H. M. Ter Hofstede, M. Dumas and K. Shortland, "Towards Web-Scale Workflows for Film Production", IEEE Internet Computing, 12 (2008), pp. 53-61.
-
(2008)
IEEE Internet Computing
, vol.12
, pp. 53-61
-
-
Ouyang, C.1
La Rosa, M.2
Ter Hofstede, A.H.M.3
Dumas, M.4
Shortland, K.5
-
34
-
-
0042028925
-
Sequential Variety in Work Processes
-
B. T. Pentland, "Sequential Variety in Work Processes", Organization Science, 14 (2003), pp. 528-540.
-
(2003)
Organization Science
, vol.14
, pp. 528-540
-
-
Pentland, B.T.1
-
36
-
-
0010857472
-
Measurement and control of business processes
-
S. G. Powell, M. Schwaninger and C. Trimble, "Measurement and control of business processes", System Dynamics Review, 17 (2001), pp. 63-91.
-
(2001)
System Dynamics Review
, vol.17
, pp. 63-91
-
-
Powell, S.G.1
Schwaninger, M.2
Trimble, C.3
-
37
-
-
12344313285
-
Best Practices in Business Process Redesign: An Overview and Qualitative Evaluation of Successful Redesign Heuristics
-
H. Reijers and S. Liman Mansar, "Best Practices in Business Process Redesign: An Overview and Qualitative Evaluation of Successful Redesign Heuristics", Omega, 33 (2005), pp. 283-306.
-
(2005)
Omega
, vol.33
, pp. 283-306
-
-
Reijers, H.1
Liman Mansar, S.2
-
38
-
-
84871022229
-
Towards a Business Process Management Maturity Model
-
M. Rosemann and T. de Bruin, Towards A Business Process Management Maturity Model, Proceedings of the 13th European Conference on Information Systems (ECIS 2005), Regensburg, Germany, 2005.
-
Proceedings of the 13th European Conference on Information Systems (ECIS 2005), Regensburg, Germany, 2005
-
-
Rosemann, M.1
De Bruin, T.2
-
39
-
-
70349363570
-
Assessing the effects of IT changes on IT risk - A business process oriented view
-
GITO-Verlag
-
S. Sackmann, Assessing the effects of IT changes on IT risk - A business process oriented view, Mulitkonferenz Wirtschaftsinformatik GITO-Verlag, 2008, pp. 1137-1148.
-
(2008)
Mulitkonferenz Wirtschaftsinformatik
, pp. 1137-1148
-
-
Sackmann, S.1
-
40
-
-
77951707553
-
-
Muenster School of Business and Economics, The University of Muenster, Muenster, Germany
-
S. Seidel, A Theory of Managing Creativity-intensive Processes, Muenster School of Business and Economics, The University of Muenster, Muenster, Germany, 2009.
-
(2009)
A Theory of Managing Creativity-intensive Processes
-
-
Seidel, S.1
-
42
-
-
0002369308
-
IT-Enabled Business Transformation: From Automation to Business Scope Redefinition
-
N. Venkatraman, "IT-Enabled Business Transformation: From Automation to Business Scope Redefinition", Sloan Management Review, 35 (1994), pp. 73-78.
-
(1994)
Sloan Management Review
, vol.35
, pp. 73-78
-
-
Venkatraman, N.1
-
45
-
-
0015558134
-
Outline of a New Approach to the Analysis of Complex Systems and Decision Processes
-
L. A. Zadeh, "Outline of a New Approach to the Analysis of Complex Systems and Decision Processes", IEEE Transactions on Systems, Man, and Cybernetics SMC-3 (1973), pp. 28-44.
-
(1973)
IEEE Transactions on Systems, Man, and Cybernetics SMC-3
, pp. 28-44
-
-
Zadeh, L.A.1
|