Sequential Variety in Work Processes

Organization Science

Volumn 14, Issue 5, 2003, Pages 528-540

  Pentland, Brian T ^a  

^a MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Organizational Routines; Process Variation; Sequential Variety

Indexed keywords

EID: 0042028925     PISSN: 10477039     EISSN: None     Source Type: Journal    
DOI: 10.1287/orsc.14.5.528.16760     Document Type: Article

References (55)

1. Abbott, A. 1991. A primer on sequence methods. Organ. Sci. 1(4) 375-392.
2. _. 1995. Sequence analysis: New methods for old ideas. Annual Rev. Sociology 21 93-113.
3. _, A. Hrycak. 1990. Measuring resemblance in sequence data: An optimal matching analysis of musicians' careers. Amer. J. Sociology 96(1) 144-185.
4. _, A. Tsay. 2000. Sequence analysis and optimal matching in sociology: Review and prospect. Sociological Methods Res. 29(1) 3-33.
5. Adler, P. S., B. Goldoftas, D. I. Levine. 1999. Flexibility versus efficiency? A case study of model changeovers in the Toyota production system. Organ. Sci. 10(1) 43-68.
6. Barley, S. R., G. Kunda. 2001. Bringing work back in. Organ. Sci. 12 76-95.
7. Cohen, M. D., P. Bacdayan. 1994. Organizatioal routines are stored as procedural memory: Evidence from a laboratory study. Organ. Sci. 5(4) 554-568.
8. Daft, R. L., N. B. Macintosh. 1981. A tentative exploration into the amount and equivocality of information processing in organizational work units. Admin. Sci. Quart. 26 207-224.
9. Efron, B., R. J. Tibshirani. 1993. An Introduction to the Bootstrap. Chapman and Hall, New York.
10. Eichenbaum, H. 1997. Declarative memory: Insights from cognitive neurobiology. Annual Rev. Psych. 48 547-572.
11. Feldman, M. S. 2000. Organizational routines as a source of continuous change. Organ. Sci. 11 611-629.
12. Fleishman, E. A., M. K. Quaintance. 1984. Taxonomies of Human Performance. Academic Press, New York.
13. Folger, J. P., D. E. Hewes, M. S. Poole. 1984. Coding social interaction. B. Dervin, M. J. Voight, eds. Progress in Communication Science, Vol. IV. Ablex, Norwood, NJ, 115-161.
14. Gael, S. 1983. Job Analysis: A Guide to Assessing Work Activities. Jossey-Bass, San Francisco, CA.
15. Gottman, J. M., A. K. Roy. 1990. Sequential Analysis: A Guide for Behavioral Researchers. Cambridge University Press, Cambridge, U.K.
16. Hackman, J. R., G. R. Oldham. 1980. Work Redesign. Addison-Wesley, Reading, MA.
17. _, R. Wageman. 1995. Total quality management: Empirical, conceptual, and practical issues. Admin. Sci. Quart. 40 309-343.
18. Hage, J., M. Aiken. 1967. Relationship of centralization to other structural properties. Admin. Sci. Quart. 12 72-92.
19. Hannan, M. T., J. Freeman. 1989. Organizational Ecology. Harvard University Press, Cambridge, MA.
20. Harvey, R. J. 1991. Job analysis. M. D. Dunnette, L. M. Hough, eds. Handbook of Industrial and Organizational Psychology, Vol. 2, 2nd ed. Consulting Psychologists Press, Palo Alto, CA, 71-163.
21. Huber, G. 1991. Organizational learning: Contributing processes and the literatures. Organ. Sci. 2 88-115.
22. Ilgen, D. R., J. R. Hollenbeck. 1991. The structure of work: Job design and roles. M. D. Dunnette, L. M. Hough, eds. Handbook of Industrial and Organizational Psychology, Vol. 2, 2nd ed. Consulting Psychologists Press, Palo Alto, CA, 165-207.
23. Kekre, S., K. Srinivasan. 1990. Broader product line: A necessity to achieve success? Management Sci. 36 1216-1231.
24. Kolgomorov, A. N. 1965. Three approaches to the definition of the concept "Quantity of Information." Problems Inform. Transmission 1 3-11.
25. Leidner, R. 1993. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. University of California Press, Berkeley, CA.
26. Lempel, A., J. Ziv. 1976. On the complexity of finite sequences. IEEE Trans. Inform. Theory 22 75.
27. Lynch, B. P. 1974. An empirical assessment of Perrow's technology construct. Admin. Sci. Quart. 19(3) 338-356.
28. Malone, T. W., K. Crowston, J. Lee, B. T. Pentland, C. Dellarocas, G. Wyner, J. Quimby, C. Osborne, A. Bernstein, G. Herman, M. Klein, E. O'Donnell. 1999. Tools for inventing organizations: Toward a handbook of organizational processes. Management Sci. 45(3) 425-443.
29. March, J. G., H. A. Simon. 1958. Organizations. John Wiley and Sons, New York.
30. McCormick, E. J. 1979. Job Analysis: Methods and Applications. American Management Association, New York.
31. Montgomery, D. C. 1985. Introduction to Statistical Process Control. John Wiley and Sons, New York.
32. Morris, M. W., G. L. Murphy. 1990. Converting operations on a basic level in event taxonomies. Memory and Cognition 18(4) 407-418.
33. Mossholder, K. W., R. D. Arvey. 1984. Synthetic validity: A conceptual and comparative review. J. Appl. Psych. 69 322-333.
34. Nadler, G. 1957. Work Simplification. McGraw Hill, New York.
35. Oakland, J. S. 1996. Statistical Process Control. Butterworth-Heinemann, Woburn, MA.
36. O'Reilly, C. A., D. Caldwell. 1979. Informational influence as a determinant of task characteristics and job satisfaction. J. Appl. Psych. 64 157-165.
37. Pentland, B. T. 1992. Organizing moves software support hot lines. Admin. Sci. Quart. 37(4) 527-548.
38. _. 1995. Grammatical models of organizational processes. Organ. Sci. 6(5) 541-556.
39. _. 2003. Conceptualizing and measuring variety in the execution of organizational work processes. Management Sci. 49(7) 857-870.
40. _, H. H. Rueter. 1994. Organizational routines as grammars of action. Admin. Sci. Quart. 39(3) 484-510.
41. _, _, A. Shabana, L. Soe, S. Ward, M. Roldan. 1994. Lexical and sequential variety in organizational processes: Some preliminary findings and propositions. Presented at the Academy of Management, Division of Organization and Management Theory, Dallas, TX.
42. Perrow, C. 1967. A framework for the comparative analysis of organizations. Amer. Sociological Rev. 32 194-208.
43. Ryan, T. P. 1989. Statistical Methods for Quality Improvement. John Wiley and Sons, New York.
44. Sabherwal, R., D. Robey. 1993. An empirical taxonomy of implementation processes based on sequences of events in information system development. Organ. Sci. 4(4) 548-576.
45. Salancik, G., H. Leblebici 1988. Variety and form in organizing transactions: A generative grammar of organizations. N. DiTomaso, S. B. Bacharach, eds. Research in the Sociology of Organizations. JAI Press, Greenwich, CT.
46. Sankoff, D., J. B. Kruskal. 1983. Time Warps, Strings Edits, and Macromolecules: The Theory and Practice of Sequence Comparison. Addison-Wesley, Reading, MA.
47. Schacter, D. L. 1989. Memory. M. Posner, ed. Foundations of Cognitive Science. MIT Press, Cambridge, MA, 683-725.
48. Sethi, A. K., S. P. Sethi. 1990. Flexibility in manufacturing: A survey, Internat. J. Flexible Manufacturing Systems 2(4) 289-328.
49. Spradley, J. P. 1979. The Ethnographic Interview. Holt, Rinehart, Winston, New York.
50. Taylor, F. W. 1911. The principles of scientific management. Harper and Brothers, New York.
51. Thompson, J. D. 1967. Organizations in Action: Social Science Bases of Administrative Theory. McGraw-Hill, New York.
52. Van de Ven, A., A. Delbeq. 1974. A task-contingent model of work unit structure. Admin. Sci. Quart. 19 183-197.
53. _, M. S. Poole. 1995. Explaining development and change in organizations. Acad. Management Rev. 20 510-540.
54. Withey, M., R. L. Daft, W. H. Cooper. 1983. Measures of Perrow's work unit technology: An empirical assessment and a new scale. Acad. Management J. 26 45-63.
55. Woodward, J. 1965. Industrial Organizations: Theory and Practice. Oxford University Press, London, U.K.