Communication in the Age of Suspicion: Trust and the Media

Communication in the Age of Suspicion: Trust and the Media

Volumn , Issue , 2007, Pages 1-244

  Bakir, Vian ^a   Barlow, David M ^a,b  

^a UNIVERSITY OF GLAMORGAN   (United Kingdom)

^b LA TROBE UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84869200273     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1057/9780230206243     Document Type: Book

References (545)

1. V. Abt and M. Seesholtz 'The Shameless World of Phil, Sally and Oprah: Television Talk Shows and the Deconstructing of Society', Journal of Popular Culture, 28(1) (1994) 171-91.
2. V. Abt and M. Seesholtz '"The Shameless World" Revisited', Journal of Popular Film and Television, 26 (1998) 42-8.
3. J. Adam Smith, John Buchan, (London: Rupert Hart-Davis, 1965).
4. A. Alaszewski, 'Risk Communication: Identifying the Importance of Social Context', Health, Risk and Society, 7(2) (2005) 101-5.
5. S. Alcock, 'How Parents Decide on MMR', British Medical Journal, 324 (2002) 492.
6. L.M. Alcott and L. Gray-Rosendale, 'Survivor Discourse: Transgression or Recuperation?', in S. Smith and J. Watson (eds), Getting a Life: Everyday Uses of Autobiography, (Minneapolis: University of Minnesota Press, 1996) 198-225.
7. H. Aldrich, Organisations Evolving, (London: Sage, 1999).
8. H. Aldrich and C. Zimmer, 'Entrepreneurship Through Social Networks', in D.L. Sexton and R.W. Smilor (eds), The Art and Science of Entrepreneurship, (Cambridge, MA: Ballinger, 1986) 3-23.
9. F. Alford, What Evil Means To Us, (Ithaca: Cornell University Press, 1997).
10. M. Allen and R. Caillouet, 'Legitimation Endeavors: Impression Management Strategies Used by an Organization in Crisis', Communication Monographs, 61 (1994) 44-62.
11. D. Altheide, 'Notes Towards a Politics of Fear', Journal for Crime, Conflict and the Media, 1(1) (2003) 37-54.
12. American Civil Liberties Union, 'How "Patriot Act 2" Would Further Erode the Basic Checks on Government Power That Keep America Safe and Free', ACLU website. Retrieved 20 March 2003 from the World Wide Web: http://www.cdt.org/security/patriot2/030320aclu.pdf
13. A. Anderson, Media, Culture and the Environment, (Plymouth: UCL Press, 1997).
14. I. Ang, Watching Dallas: Soap Opera and the Melodramatic Imagination, (London: Methuen, 1985).
15. M. Angelou, I Know Why the Caged Bird Sings, (New York: Random House, 1970).
16. M. Angelou, Gather Together in My Name, (New York: Random House, 1974).
17. M. Angelou, The Heart of a Woman, (New York: Random House, 1981).
18. J. Archer, 'The Theory of Responsible Government in Britain and Australia', Politics, XV(2) (1980) 23-31.
19. J. Archer, 'Hanson, Howard and the Importance of Symbolic Politics', in B. Grant (ed.), Pauline Hanson, One Nation and Australian Politics, (Armidale: UNE Press, 1997) 89-108.
20. J. Archer, 'Legitimation and Trust', in G. Maddox and G. Young (eds), Legitimation and the State, (Armidale: Kardoorair Press, 2005) 88-108.
21. Aristotle, Nichomachean Ethics, M. Oswald (trans.), (Indianapolis: Bobbs-Merrill, 1962).
22. Aristotle, 'The Rhetoric', in D. Bailey (ed.), Essays on Rhetoric, L. Cooper (trans.), (New York: Oxford University Press, 1965) 55-83.
23. M. Armstrong, T. Barr, P. Coutts, R. Coutts, A. Knowles and S. Moore, Trust in the Internet: The Key Bottleneck, University of Adelaide, (2003). Retrieved 12 January 2005 from the World Wide Web: http://www.smartinternet.com.au/publication/newsletters/18/PDF/TrustInTheInternet-TheKeyBottleneck.pdf
24. A. Arvidsson, 'On the 'Pre-History of the Panoptic Sort': Mobility in Market Research', Surveillance and Society, 1(4) (2004) 456-74.
25. C. Atton, An Alternative Internet. (Edinburgh: Edinburgh University Press, 2005).
26. A. Ayios, 'Competence and Trust Guardians as Key Elements of Building Trust in East-West Joint Ventures in Russia', Business Ethics: A European Review, 12(2) (2003) 190-201.
27. R. Bachmann, 'Conclusion: Trust - Conceptual Aspects of a Complex Phenomenon', in C. Lane and R. Bachmann (eds), Trust Within and Between Organisations, (New York: Oxford University Press, 1998) 298-322.
28. B.H. Bagdikian, The New Media Monopoly, (Boston, MA: Beacon Press, 2004).
29. V. Bakir, 'Greenpeace v. Shell: Media Exploitation and the Social Amplification of Risk Framework (SARF)', Journal of Risk Research, 8(7-8) (2005) 679-91.
30. V. Bakir, 'Policy Agenda-Setting and Risk Communication: Greenpeace, Shell and Issues of Trust', Harvard International Journal of Press and Politics, 11(3) (2006) 1-22.
31. Baldwin, What Contract?, Rostrum Library, (2003). Retrieved 12 January 2004 from the World Wide Web: http://debate.uvm.edu/NFL/rostrumlib/ldcontractbaldwin0395.pdf
32. D.M. Barlow, 'Radio in Wales Post-devolution', in 2001 Radiodyssey Conference, July, (Brighton, UK: University of Sussex, 2001).
33. D.M. Barlow, 'Re-assessing Radio: Role, Scope and Accountability', Contemporary Wales, 18 (2006) 140-55.
34. D.M. Barlow, P. Mitchell and T. O'Malley, The Media in Wales: Voices of a Small Nation, (Cardiff: UWP, 2005).
35. S. Barnard, On the Radio: Music Radio in Britain, (Milton Keynes: Open University Press, 1989).
36. M. Baron, Independent Radio: The Story of Independent Radio in the United Kingdom, (Lavenham, Suffolk: Terence Dalton, 1975).
37. R. Barthes, Image, Music, Text, S. Heath (trans.), (New York: Hill and Wang, 1979).
38. N. Baym, 'Talking about Soaps: Communication practices in a computer mediated culture', in C. Harris and A. Alexander (eds), Theorizing Fandom: Fans, Subculture and Identity, (New York: Hampton Press, 1998).
39. K.M. Bayne, The Internet Marketing Plan: A Practical Handbook for Creating, Implementing, and Assessing Your Online Presence, (Chichester: John Wiley, 1997).
40. BBC One, Panorama, (London, BBC, 2001, VHS Video).
41. BBC/Reuters/Media Center Poll, Trust in the Media, 3 May 2006. Retrieved 2 July 2006 from the World Wide Web: http://www.globescan.com/news_archives/bbcreut.html
42. Than Governments' - Poll C. Bean, 'Party Politics, Political leaders and Trust in Government in Australia', Political Science, 53(1) (2001) 17-27.
43. A.D. Beardsworth, 'Trans-Science and Moral Panics: Understanding Food Scares', British Food Journal, 92(5) (1990) 11-16.
44. Beccerra and A.K. Gupta, 'Trust within the Organisation: Integrating the Trust Literature with Agency Theory and Transaction Cost Economics', Public Administration Quarterly, 23(2) (1999) 177-203.
45. U. Beck, 'From Industrial Society to the Risk Society: questions of survival, social structure and ecological enlightenment', in M. Featherstone (ed.), Cultural Theory and Cultural Change, (London: Sage, 1992a) 97-123.
46. U. Beck, Risk Society: Towards a New Modernity, (London: Sage, 1992b).
47. U. Beck, 'The Reinvention of Politics: Towards a Theory of Reflexive Modernization', in U. Beck, A. Giddens and S. Lash (eds), Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order, (Cambridge: Polity Press, 1994) 1-55.
48. U. Beck, 'Risk Society and the Provident State', in S. Lash, B. Szerszynski and B. Wynne (eds), Risk, Environment and Modernity: Towards a New Ecology, M. Chalmers (trans.), (London: Sage, 1996a) 27-43.
49. U. Beck, 'Subpolitics, Ecology and the Disintegration of Institutional Power', Organisation and Environment, 10(1) (1996b) 52-65.
50. U. Beck, 'Foreword', in S. Allan, B. Adam and C. Carter (eds), Environmental Risks and the Media, K. Cross (trans.), (London, Routledge, 2000a) xii-xiv.
51. U. Beck, 'Risk Society Revisited: Theory, Politics and Research Programmes', in B. Adam, U. Beck and J. Van Loon (eds), The Risk Society and Beyond: Critical Issues for Social Theory, (London: Sage, 2000b) 211-29.
52. U. Beck, 'The Terrorist Threat: World Risk Society Revisited', Theory, Culture and Society, 19(4) (2002) 39-55.
53. U. Beck, A. Giddens and S. Lash (eds), Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order, (Cambridge: Polity Press, 1994).
54. H. Bedford and D. Elliman, 'Concern about Immunisation', British Medical Journal, 320 (2000) 240-3.
55. J. Berland, 'Radio Space and Industrial Time: The Case of Music Formats', in T. Bennett, S. Frith, L. Grossberg, J. Shepherd and G. Turner (eds), Rock and Popular Music: Politics, Policies, Institutions, (New York: Routledge, 1993).
56. F. Bianchini, 'Remaking European Cities: The role of cultural policies', in F. Bianchini and M. Parkinson (eds), Cultural Policy and Urban Regeneration, (Manchester: Manchester University Press, 1993) 1-20.
57. F. Bianchini and H. Schwengel, 'Re-Imagining the City', in J. Corner and S. Harvey (eds), Enterprise and Heritage: Crosscurrents of National Culture, (London: Routledge, 1991) 212-34.
58. P. Bickerton, M. Bickerton and U. Pardesi, Cybermarketing: How to Use the Superhighway to Market your Products and Services, (Oxford: Butterworth-Heinemann, 1996).
59. W. Biernatzki, 'Terrorism and Mass Media', Communication Research Trends, 21(1) (2001) 1-23.
60. P. Blau, Exchange and Power in Social Life, (London: John Wiley, 1964).
61. J. Blumler and M. Gurevitch, 'Rethinking the Study of Political Communication', in J. Curran and M. Gurevitch (eds), Mass Media and Society, 3rd edn, (London: Arnold, 2000) 155-72.
62. C. Bob, The Marketing of Rebellion: Insurgents, Media, and International Activism, (New York: Cambridge University Press, 2005).
63. R. Boele, H. Fabig and D. Wheeler, 'Shell, Nigeria and the Ogoni: A Study in Unsustainable Development. I. The Story of Shell, Nigeria and the Ogoni People -Economy, Environment, Relationships: Conflict and Prospects for Resolution', Sustainable Development, 9(2) (2001) 74-86.
64. J. Boissevain, Friends of Friends: Networks, Manipulators and Coalitions, (Oxford: Blackwell, 1974).
65. C.H. Botan and M. Taylor, 'The Role of Trust in Channels of Strategic Communication for Building Civil Society', Journal of Communication, 55(4) (2005) 685-702.
66. O. Boyd-Barrett, 'The Public Sphere', in O. Boyd-Barrett and C. Newbold (eds), Approaches to Media, (London: Arnold, 1995).
67. L.I. Brezhnev, Leninlikul Kursil. Kõnede ja Artiklite Kogumik, 5th edn, (Tallinn: Eesti Raamat, 1977).
68. A. Briggs and P. Burke, A Social History of the Media: From Gutenberg to the Internet, (Cambridge: Polity, 2002).
69. L. Brock, 'Oil, the Ogoni and Nigeria: A Conversation with Barine Yorbe Teekate', Radical History Review, 74 (1999) 25-30.
70. P. Brown, 'Popular Epidemiology and Toxic Waste Contamination: Lay and Professional Ways of Knowing', Journal of Health and Social Behavior, 33 (1992) 267-81.
71. M. Brown and J. May, The Greenpeace Story, (London: Dorling Kindersley, 1991).
72. J. Buchan, Memory Hold the Door, (London: Hodder & Stoughton, 1940).
73. P. Buitenhuis, The Great War of Words: Literature as Propaganda 1914-18 and After, (London: Batsford, 1987).
74. R.S. Burt, 'The Social Structure of Competition', in N. Nohria and R.G. Eccles (eds), Networks and Organisations: Structure, Form, and Action, (Boston, MA: Harvard Business School Press, 1992) 57-91.
75. C. Calhoun, Habermas and the Public Sphere, (London: MIT Press, 1992).
76. J.W. Carey, 'In Defence of Public Journalism', in T.L. Glasser (ed.), The Idea of Public Journalism, (New York: The Guilford Press, 1999) 49-66.
77. J.W. Carey, 'Historical Pragmatism and the Internet', New Media and Society, 4(4) (2005) 443-55.
78. D.K. Carlson, Trust in Media, 17 September, (2002). Retrieved 1 August 2006 from the World Wide Web: http://poll.gallup.com/content/default.aspx?ci=6802&pg=1
79. M.S. Carolan and M.M. Bell, 'In Truth We Trust: Discourse, Phenomenology, and the Social Relations of Knowledge in an Environmental Dispute', Environmental Values, 12 (2003) 225-45.
80. P. Carpignano, R. Anderson, S. Aronowitz and W. Difazio, 'Chatter in the Age of Electronic Reproduction: Talk Television and the "Public Mind"', Social Text, 25(26) (1990) 33-55.
81. G. Carter, 'This Is Not Reality', Speech given by Gary Carter to the European Media Forum, (London, 2002).
82. M. Carter, Independent Radio: The First 25 Years, (London: Radio Authority, 1998).
83. E.S. Casey, Imagining: A Phenomenological Study, (Bloomington: Indiana Forward Press, 1976).
84. C. Castelfranchi and R. Falcone, 'Towards a Theory of Delegation for Agent-Based Systems', Robotics and Autonomous Systems, 24 (1998) 141-57.
85. M. Castells, The Rise of the Network Society, 2nd edn, (London: Blackwell, 2000).
86. E.M. Caudill and P.E. Murphy, 'Consumer Online Privacy: Legal and Ethical Issues', Journal of Public Policy and Marketing, 19 (1) (2000) 7-19.
87. S. Chase, 'Forward', in J.B. Carroll (ed.), Benjamin Lee Whorf: Language, Thought and Reality, (Cambridge, MA: The MIT Press, 1956) v-x.
88. Cheskin, Research and Studio Archetype. E commerce Trust Study, (Redwood Shores, CA: Cheskin Research, 1999).
89. A.C. Clarke (ed.), M. Tullius Ciceronis, Pro T. Annio Milone, (Oxford: Oxford University Press, 1895).
90. L. Clarke and J.F. Short Jr, 'Social Organisation and Risk: Some Current Controversies', Annual Review of Sociology, 19 (1993) 375-99.
91. R. Clarke, Introduction to Dataveillance and Information Privacy, and Definition of Terms, (Australian National University, 1999). Retrieved 12 February 2004 from the World Wide Web: http://www.anu.edu.au/people/Roger.Clarke/DV/Intro.html
92. R. Clarke, 'While You Were Sleeping ... Surveillance Technologies Arrived', Australian Quarterly, 73(1) (2001). Retrieved 16 February 2004 from the World Wide Web: http://www.anu.edu.au/people/Roger.Clarke/DV/AQ2001.html
93. R. Cockroft and S.M. Cockroft, Persuading People: An Introduction to Rhetoric, (London: Macmillan, 1992).
94. J.S. Coleman, Foundations of Social Theory, (Cambridge: Harvard University Press, 1990).
95. J. Collins, Food Scares and News Media: A Case Study Approach to Science and Risk in the News, Unpublished PhD thesis, (London Guildhall University, 1999).
96. P.H. Collins, Black Feminist Thought: Knowledge, Consciousness and the Politics of Empowerment, (New York: Routledge, 1991).
97. R. Collins and C. Murroni, New Media, New Policies, (Cambridge: Polity Press, 1996).
98. Conference on Restoring the Trust in Journalism, Journalism and the Public: Restoring the Trust, August, (San Antonio, USA: Department of Communication Kennesaw State University, 2005).
99. Conference on Media Change and Social Theory, September, (Oxford, UK: St Hugh's College, The University of Oxford, 2006).
100. T.E. Cook, 'Introduction', in C. Grimes (ed.), Whither the Civic Journalism Bandwagon?, Discussion Paper D-36, Joan Shorenstein Center on the Press, Politics and Public Policy, John F. Kennedy School of Government, Harvard University, (1999). Retrieved 20 October 2005 from the World Wide Web: http://www.ksg.harvard.edu/presspol/publications/pdfs/83387_d-36.pdf
101. P. Cooke and K. Morgan, The Associational Economy: Firms, Regions and Innovation, (Oxford: Oxford University Press, 1998).
102. L. Cooper, The Rhetoric of Aristotle, (New York: Appleton, 1932).
103. J. Corner, 'Performing the Real, Television in a Post Documentary Culture', Television and New Media, 3(3) (2002) 255-69.
104. M. Covell, Indymedia UK, Speech given by M. Covell, Senior Staff Journalist, Indymedia UK to University of Wales, Aberystwyth students, December (Aberystwyth, 2003).
105. G. Craig, The Media, Politics and Public Life, (Crow's Nest: Allen and Unwin, 2004).
106. W.E.D. Creed and R.E. Miles, 'Trust in Organisations: A Conceptual Framework Linking Organisational Forms, Managerial Philosophies, and the Opportunity Costs of Controls', in R.M. Kramer and T.R. Tyler (eds), Trust in Organisations, (Thousand Oaks, CA: Sage Publications, 1996) 16-38.
107. G. Creel, How We Advertised America: The First Telling of the Amazing Story of the Committee on Public Information That Carried the Gospel of Americanism to Every Corner of the Globe, (New York: Arno, 1920).
108. A. Crisell, Understanding Radio, (London: Methuen, 1986).
109. A. Crisell, An Introductory History of British Broadcasting, (London: Routledge, 1997).
110. C. Critcher, Moral Panics and the Media, (Milton Keynes: Open University Press, 2003).
111. M.J. Cronin, Doing Business on the Internet: How the Electronic Highway is Transforming American Companies, (London: Van Nostrand Reinhold, 1994).
112. M.J. Cronin, Doing More Business on the Internet: How the Electronic Highway is Transforming American Companies, 2nd edn, (London: Van Nostrand Reinhold, 1995).
113. G. Cronkhite, Communication and Awareness, (Menlo Park, CA: Cummings, 1976).
114. J. Curran, 'Re-thinking the Media as a Public Sphere', in P. Dahlgren and C. Sparks (eds), Communication and Citizenship, (London: Routledge, 1991) 27-57.
115. J. Curran, 'Re-Thinking Media and Democracy', in J. Curran and M. Gurevitch (eds), Mass Media and Society, 3rd edn, (London: Arnold, 2000) 120-54.
116. J. Curran, Media and Power, (New York: Routledge, 2002).
117. S.M. Cutlip, A.H. Center and G.M. Broom, Effective Public Relations, 9th edn, (Upper Saddle River, NJ: Prentice Hall, 2006).
118. G. Cvetkovich and R.E. Lofstedt, (eds), Social Trust and the Management of Risk, (London: Earthscan Publications, 1999).
119. P. Dahlgren, 'Introduction', in P. Dahlgren and C. Sparks (eds), Communication and Citizenship, (London: Routledge, 1991) 1-24.
120. P. Dahlgren, 'The Public Sphere as Historical Narrative', in D. McQuail (ed.), McQuail's Reader in Mass Communication Theory, (London: Sage, 2001) 194-200.
121. P. Dahlgren, 'Internet Public Spheres and Political Communication: Dispersion and Deliberation', Political Communication, 22(2) (2005) 147-62.
122. S. Dale, McLuhan's Children: The Greenpeace Message and the Media, (Toronto: Between the Lines, 1996).
123. P. Dasgupta, 'Trust as a Commodity', in D. Gambetta (ed.), Trust: Making and Breaking Cooperative Relations, (Oxford: Blackwell, 1988) 49-71.
124. G. Davies, 'Local Radio Comes to Rural Wales', Planet, 85 (1991) 109-111.
125. J. Davies, Broadcasting and the BBC in Wales, (Cardiff: University of Wales Press, 1994).
126. A. Davis, Publics Relations Democracy: Public Relations, Politics and the Mass Media in Britain, (Manchester: Manchester University Press, 2002).
127. G. Deleuze, 'Postscript on the Societies of Control', October, 59(4) (1992) 3-7.
128. G. Deleuze and C. Parnet, Dialogues, (Paris: Flammarion, 1997).
129. J. Delhey and K. Newton, 'Who Trusts? The Origins of Social Trust in Seven Societies', European Societies, 5(2) (2003) 93-137.
130. Department for Constitutional Affairs, 'Hutton Inquiry', (2004). Retrieved 26 May 2006 from the World Wide Web: http://www.the-hutton-inquiry.org.uk/ index.htm
131. S. Drucker, 'The Image of Japanese on American Television', Research Report, Proceedings, International Television Flow Project, (Tokyo: Japan, 1999).
132. B. Duffy, Who Do We Trust?, (London: Ipsos MORI, 16 April 2003).
133. B. Duffy, M. Williams and S. Hall, Who Do You Believe? Trust in Government Information, (London: Ipsos MORI Publication, 2004).
134. S. Dunwoody and H.P. Peters, 'Mass Media Coverage of Technological and Environmental Risks: A Survey of Research in the United States and Germany', Public Understandings of Science, 1 (1992) 199-230.
135. E. Durkheim, The Division of Labour in Society, G. Simpson (trans.), (New York: Free Press, 1964).
136. M. Durkin and M.A. Lawlor, 'The Implications of the Internet on the Advertising Agency-Client Relationship', Service Industries Journal, 21(2) (2001) 175-90.
137. S.N. Durlauf and M. Fafchamps, Social Capital, NBER Working Paper, 10485, (Cambridge, MA: National Bureau Of Economic Research, 2004). Retrieved 20 May 2004 from the World Wide Web: http://www.nber.org/papers/w10485
138. R. Dyer, Stars, (London: British Film Institute, 1979).
139. T. Eagleton, Ideology: An Introduction, (London: Verso, 1991).
140. T. Earle and G.T. Cvetkovich, Social Trust: Towards a Cosmopolitan Society, (New York: Praeger, 1995).
141. Edlund, 'The Hutchins Commission, 50 Years Later', Forum: Press-Government Relations, (2000). Retrieved 2 February 2002 from the World Wide Web: http://itc.utk.edu/cgi-bin/netforum/comm520/a/3-58
142. M. Eide and G. Knight, 'Public/Private Service: Service Journalism and the Problems of Everyday Life', European Journal of Communication, 14(4) (1999) 525-47.
143. J. Elkington and A. Trisoglio, 'Developing Realistic Scenarios for the Environment: Lessons from Brent Spar', Long Range Planning, 29(1996) 762-9.
144. G. Ellis, 'Stereophonic Nation: The Bi-lingual Sounds of Cool Cymru FM', International Journal of Cultural Studies, 3(2) (2000) 188-98.
145. G. Elmer, 'A Diagram of Panoptic Surveillance', New Media and Society, 5(2) (2003) 231-47.
146. D. Epstein and D.L. Steinberg, 'Twelve Steps to Heterosexuality? Common-Sensibilities on The Oprah Winfrey Show', Feminism and Psychology, 5(2) (1995) 275-80.
147. D. Epstein and D.L. Steinberg, 'All Het Up! Rescuing Heterosexuality on The Oprah Winfrey Show', Feminist Review, 54 (1996) 88-115.
148. Estonian Parliament, Research Report, Eesti Ühiskond 2002, Estonian Society, (Tallinn, Turu-uuringute AS, 2002).
149. S. Ewen, PR! A Social History of Spin, (New York: Harper Collins, 1996).
150. C. Fairchild, 'Deterritorializing Radio: Deregulation and the Continuing Triumph of the Corporatist Perspective in the USA', Media, Culture and Society, 21 (1999) 550-61.
151. K.S. Fam, T. Foscht and R.D. Collins, 'Trust and the Online Relationship - an Exploratory Study from New Zealand', Tourism Management, 25(2) (2004) 195-207.
152. K. Fearn-Banks, Crisis Communications: A Casebook Approach, (Mahwah, New Jersey: Lawrence Erlbaum Associates, 1996).
153. N. Ferguson, The Pity of War, (London: Faber, 1998).
154. R. Ferguson, Representing 'Race': Ideology, Identity and the Media, (London: Arnold, 1998).
155. J. Fiske and J. Hartley, Reading Television, (London: Methuen, 1978).
156. M. Fitzpatrick, MMR and Autism: What Parents Need to Know, (London: Routledge, 2004).
157. R. Florida, The Rise of the Creative Class And How It's Transforming Work, Leisure, Community and Everyday Life, (New York: Basic Books, 2002).
158. M. Foucault, Discipline and Punish, (London: Penguin, 1977).
159. M. Foucault, The Will To Knowledge: The History of Sexuality Vol. 1, R. Hurley (trans.), (London: Penguin Books, 1978).
160. R. Fowler, Language in the News: Discourse and Ideology in the Press, (London: Routledge, 1991).
161. S. Frankel, C. Davison and G.D. Smith, 'Lay Epidemiology and the Rationality of Responses to Health Education', British Journal of General Practice, 41 (1991) 428-30.
162. B. Franklin, Packaging Politics: Political Communications in Britain's Media Democracy, 2nd edn, (London: Arnold, 2004).
163. L.J. Frewer, 'Trust, Transparency, and Social Context: Implications for Social Amplification of Risk', in N. Pidgeon, R.E. Kasperson and P. Slovic (eds), The Social Amplification of Risk, (Cambridge: Cambridge University Press, 2003) 123-37.
164. L.J. Frewer and S. Miles, 'Temporal Stability of the Psychological Determinants of Trust: Implications for Communication about Food Risks', Health, Risk and Society, 5(1) (2003) 259-72.
165. D.L. Fry and V.H. Fry, 'A Semiotic Model for the Study of Mass Communication', in M. McLaughlin (ed.), Communication Yearbook 9, (Beverly Hills, CA: Sage, 1986).
166. J.G. Fryas, 'Political Instability and Business: A Focus on Shell in Nigeria', Third World Quarterly, 19(3) (1998) 447-57.
167. F. Fukuyama, Trust: The Social Virtues and the Creation of Prosperity, (New York: Simon and Schuster, 1995).
168. F. Fukuyama, The Great Disruption. Human Nature and the Reconstitution of Social Order, (London: Profile Books, 1999).
169. M. Fuller, Essays on the Software Culture: Behind the Blip, (New York: Autonomedia, 2003).
170. M. Fusaro, Generating Trust in Online Business, (Canada: IQ Collectif, 2002).
171. E.A.M. Gale, 'Between Two Cultures: The Expert Clinician and the Pharmaceutical Industry', Clinical Medicine, 3(6) (2003) 538-41.
172. J.K. Galbraith, The Culture of Contentment, (London: Sinclair-Stevenson, 1992).
173. Gallup Poll, Most Important Problem, (2006a). Retrieved 26 May 2006 from the World Wide Web: http://brain.gallup.com/content/default.aspx?ci=1675
174. Gallup Poll, Terrorism in the United States, (2006b). Retrieved 26 May 2006 from the World Wide Web: http://brain.gallup.com/content/?ci=4909
175. D. Gambetta, 'Foreword', in D. Gambetta (ed.), Trust: Making and Breaking Cooperative Relations, (Oxford: Blackwell, 1988a).
176. D. Gambetta, 'Can We Trust Trust?', in D. Gambetta (ed.), Trust: Making and Breaking Cooperative Relations, (Oxford: Blackwell, 1988b) 213-37.
177. J. Gamson, 'Do Ask, Do Tell: Frank Talk on TV', The American Prospect, 23(Fall) (1995) 44-50.
178. J. Gamson, Freaks Talk Back: Tabloid Talk Shows and Sexual Nonconformity, (Chicago: University of Chicago Press, 1998a).
179. J. Gamson, 'Publicity Traps: Television Talk Shows and Lesbian, Gay, Bisexual and Transgender Visibility', Sexualities, 1(1) (1998b) 11-41.
180. O. Gandy, 'Data Mining and Surveillance in the Post 9/11 Environment', in K. Ball and F. Webster (eds), The Intensification of Surveillance, (London: Pluto Books, 2003) 26-41.
181. E.J. Gangarosa, A.M. Galazka, C.R. Wolfe, L.M. Phillips, R.E. Gangarosa, E. Miller and R.T. Chen, 'Impact of Anti-vaccine Movements on Pertussis Control: The Untold Story', The Lancet, 351(9099) (1998) 356-61.
182. H. Garfinkel, 'A Conception of and Experiments with "Trust" as a Condition of Stable Concerted Actions', in O.J. Harvey (ed.), Motivation and Social Interaction, (New York: Ronald Press, 1963).
183. N. Garnham, 'The Media and the Public Sphere', Intermedia, 14(1) (1986) 28-33.
184. N. Garnham, 'The Media and the Public Sphere', in C. Calhoun (ed.), Habermas and the Public Sphere, (London: MIT Press, 1992) 359-76.
185. N. Garnham, 'Public Service Broadcasting and the Consumer', Consumer Policy Review, 3 (1993) 152-8.
186. N. Garnham, 'The Media and the Public Sphere', in O. Boyd-Barrett and C. Newbold (eds), Approaches to Media: A Reader, (London: Arnold, 1995) 245-51.
187. B. Gary, The Nervous Liberals: Propaganda Anxieties from World War One to the Cold War, (New York: Columbia University Press, 1999).
188. Gauthier, 'The Social Contract as Ideology', Philosophy and Public Affairs, 6 (1977) 130-64.
189. D. Gazis, 'PASHAs: Advanced intelligent agents in the service of electronic commerce', in D. Leebaert (ed.), The Future of the Electronic Marketplace, (Cambridge, MA: MIT Press, 1998) 145-73.
190. H. Gebele, Die Probleme von Krieg und Frieden in Grossbritannien wahrend des Ersten Weltkriegs, (Frankfurt: Verlag Peter Lang, 1987).
191. J. Germain, 'For Online Finance - Image is Everything', E-Commerce Times, (2004). Retrieved 4 January 2005 from the World Wide Web: http://www.macnewsworld.com/story/35222.html
192. A. Giddens, The Constitution of Society: Outline of the Theory of Structuration, (Cambridge: Polity Press, 1984).
193. A. Giddens, The Consequences of Modernity, (Cambridge: Polity Press, 1990).
194. A. Giddens, Modernity and Self Identity: Self and Society in the Late Modern Age, (Cambridge: Polity Press, 1991).
195. A. Giddens, The Transformation of Intimacy, (Oxford: Polity Press, 1992).
196. A. Giddens, 'Living in a Post-Traditional Society', in U. Beck, A. Giddens and S. Lash, Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order, (Cambridge: Polity Press, 1994a) 56-109.
197. A. Giddens, 'Replies and Critiques. Risk, Trust, Reflexivity', in U. Beck, A. Giddens and S. Lash, Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order, (Cambridge: Polity Press, 1994b) 184-97.
198. A. Giddens, Runaway World: How Globalisation is Reshaping Our Lives, (London: Profile Books, 1999).
199. Gifts From the Heart', Oprah.com. Retrieved 14 June 2004 from the World Wide Web: http://www.geocities.com/rainforest/1078/oprah/heartgifts.html
200. M. Gillespie, Public Remains Skeptical of News Media, (Gallup News Service, 30 May 2003).
201. L. Gofton, 'Food Fears and Time Famines', British Nutrition Foundation Nutrition Bulletin, 15(1) (1990) 80-95.
202. P. Golding and G. Murdock, 'Culture, Communications and Political Economy', in J. Curran and M. Gurevitch (eds), Mass Media and Society, 3rd edn, (London: Arnold, 2000) 70-92.
203. D. Good, 'Individuals, Interpersonal Relations, and Trust', in D. Gambetta (ed.), Trust: Making, and Breaking Cooperative Relations, (Oxford: Blackwell, 1988) 31-48.
204. P. Goodwin, Television under the Tories: Broadcasting Policy 1979-1997, (London: BFI, 1998).
205. J. Gorst, Commercial Radio: The Beast of Burden, (AIMS of Industry, 1971).
206. Government Communication Review Group Interim Report (GCRGIR), chaired by Bob Phillis. September 2003. Retrieved 2 July 2006 from the World Wide Web: http://www.gics.gov.uk/access/review/interimreport.htm
207. M. Granovetter, 'Economic Action and Social Structure', American Journal of Sociology, 91(3) (1985) 481-510.
208. A.H. Griffith, 'Medicine and the Media - Vaccination against Whooping Cough', Journal of Biological Standardization, 9 (1981) 475-82.
209. C. Grimes, Whither the Civic Journalism Bandwagon?, Discussion Paper D-36, Joan Shorenstein Center on the Press, Politics and Public Policy, John F. Kennedy School of Government, Harvard University, (1999). Retrieved 20 October 2005 from the World Wide Web: http://www.ksg.harvard.edu/presspol/publications/pdfs/83387_d-36.pdf
210. L. Grindstaff, 'Producing Trash, Class, and the Money Shot: A Behind the Scenes Account of Daytime TV Talk Shows', in J. Lull and S. Hinerman (eds), Media Scandals: Morality and Desire in the Market Place, (Oxford: Polity, 1997) 164-202.
211. J.E. Grunig and T. Hunt, Managing Public Relations, (New York: Holt, Rinehart and Winston, 1984).
212. G. Gumpert, Talking Tombstones and Other Tales of the Media Age, (New York: Oxford University Press, 1987).
213. G. Gumpert, 'Communications and Our Sense of Community: A Planning Agenda', InterMedia, 24(4) (1996) 41-4.
214. G. Gumpert and R. Cathcart, 'Report on Television Stereotypes of Three Nations: France, U.S. and Japan', International Television Flow Project, Japan, (Tokyo, Japan: NHK, 1989).
215. GWR, The Marcher Radio Group, (Promotional material), (GWR Group, 2002).
216. J. Habermas, Towards a Rational Society: Student Protest, Science, and Politics, J.J. Shapiro (trans.), (London: Heinemann, 1971).
217. J. Habermas, 'The Public Sphere: An Encyclopaedia Article', New German Critique, 3, (1974) [1964] 49-55.
218. J. Habermas, The Theory of Communicative Action: The Critique of Functionalist Reason, (Cambridge: Polity Press, 1987).
219. J. Habermas, The Structural Transformation of the Public Sphere: An Inquiry into a Category of Bourgeois Society, (Cambridge, MA: MIT Press, 1989 [1962]).
220. J. Habermas, 'Further Reflections on the Public Sphere', in C. Calhoun, Habermas and the Public Sphere, (London: MIT Press, 1992) 421-61.
221. J. Habermas, Between Facts and Norms, (London: Polity Press, 1996).
222. J. Haggerty and R. Ericson, 'The Surveillant Assemblage', British Journal of Sociology, 51(4) (2000) 605-22.
223. P.A. Hall, 'Social Capital in Britain', British Journal of Political Science, 29 (1999) 417-61.
224. S. Hall, C. Critcher, T. Jefferson, J. Clarke and B. Roberts, Policing the Crisis: Mugging, the State and Law and Order, (London: Macmillan, 1978).
225. S. Hall, D. Hobson, A. Lowe and P. Willis (eds), Culture, Media, Language, (London: Hutchinson, 1981).
226. K. Hallahan, 'Seven Models of Framing: Implications for Public Relations', Journal Of Public Relations Research, 11(3) (1999) 205-42.
227. J. Hamill and K. Gregory, 'Internet Marketing in the Internationalisation of UK SMEs', Journal of Marketing Management, 13(1-3) (1997) 9-28.
228. H. Hardt, 'Reinventing the Press in the Age of Commercial Appeals: Writings on and about Public Journalism', in T.L. Glasser (ed.), The Idea of Public Journalism, (New York: The Guilford Press, 1999) 197-209.
229. I. Hargreaves and J. Thomas, New News, Old News, (London: Independent Television Commission, 2002).
230. I. Hargreaves, J. Lewis and T. Speers, Towards a Better Map: Science, the Public and the Media, (Bristol: ESRC, 2003).
231. R. Harrabin, A. Coote and J. Allen, Health in the News: Risk, Reporting and Media Influence, (London: The King's Fund, 2003).
232. Harris Poll, Fewer Americans Than Europeans Have Trust in the Media - Press, Radio and TV, (New York: Harris Interactive, 13 January 2005). Retrieved 2 July 2006 from the World Wide Web: http://www.harrisinteractive.com/harris_poll/index.asp?PID=534
233. K. Hart, 'Kinship, Contract, and Trust: The economic organization of migrants in an African city slum', in D. Gambetta (ed.), Trust: Making, and Breaking Cooperative Relations, (Oxford: Blackwell, 1988) 176-94.
234. C. Haste, Keep the Home Fires Burning, (London: Allen Lane, 1977).
235. K. Hayles, How We Became Posthuman, (Chicago, USA: University of Chicago Press, 1999).
236. F. Heinderyckx, 'Television News Programmes in Western Europe: A Comparative Study', European Journal of Communication, 8 (1993) 425-50.
237. D. Hendy, Radio in the Global Age, (Cambridge: Polity Press, 2000).
238. S. Herbst, Reading Public Opinion, (Chicago: University of Chicago Press, 1998).
239. E.J. Herman, 'The Propaganda Model: A retrospective', in D. McQuail (ed.), McQuail's Reader in Mass Communication Theory, (London: Sage, 2001) 60-8.
240. E.J. Herman and N. Chomsky, Manufacturing Consent, (London: Vintage, 1994).
241. D. Hesmondhalgh, 'Flexibility, Post-Fordism and the Music Industries', Media, Culture and Society, 18 (1996) 469-88.
242. D. Hesmondhalgh, 'The British Dance Music Industry: A Case Study of Independent Cultural Production', British Journal of Sociology, 49(2) (1998) 234-51.
243. D. Hesmondhalgh, The Cultural Industries, (London: Sage, 2002).
244. D.W. Hey, 'Virtual Product Placement', TV Quarterly, XXXII(4) (2002) 24-2.
245. S. Hier, 'Probing the Surveillant Assemblage: On the Dialectics of Surveillance Practices as Processes of Social Control', Surveillance and Society, 1(3) (2003) 399-411.
246. H. Himmelstein, Television Myth and the American Mind, (New York: Praeger, 1984).
247. B. Hindess, Corruption and Democracy in Australia, Democratic Audit of Australia, (Canberra RSSS, ANU, 2004).
248. S. Hjarvard, 'Pan-European Television News: Towards A European Political Public Sphere', in P. Drummond, R. Paterson and J. Willis (eds), National Identity and Europe, (London: BFI, 1993) 71-94.
249. T. Hobbes, Leviathan, C.B. MacPherson (ed.), (London: Penguin Classics New edn, 1982 [1651]).
250. P. Hobson-West, 'Needle Politics': Risk, Trust and Anti-vaccinationism, (Nottingham: Institute for the Study of Genetics, Biorisks and Society, University of Nottingham, 2003).
251. S. Holmes, '"Reality Goes Pop!" Reality TV, Popular Music and Narratives of Stardom in Pop Idol', Television and New Media, 5(2) (2004) 147-72.
252. H. Holtz, Databased Marketing, (New York: Wiley, 1992).
253. b. hooks, 'Marginality as Site of Resistance', in R. Ferguson, M. Gever, T.T. Minh-ha and C. West (eds), Out There: Marginalisation and Contemporary Cultures, (Cambridge, MA.: MIT Press, 1990a) 341-43.
254. b. hooks, 'Talking Back', in R. Ferguson, M. Gever, T.T. Minh-ha and C. West (eds), Out There: Marginalisation and Contemporary Cultures, (Cambridge, MA.: MIT Press, 1990b) 337-40.
255. R. Hooper, Regulating Communications in the Age of Convergence, (London: Radio Authority, 2001a).
256. R. Hooper, Keynote Speech - Manchester Symposium (1 May), (London: Radio Authority, 2001b).
257. R. Horton, MMR: Science and Fiction, (London: Granta Books, 2004).
258. S. Høyer, E. Lauk and P. Vihalemm, Towards a Civil Society, The Baltic Media's Long Road to Freedom. Perspectives on History, Ethnicity and Journalism, (Tartu: Baltic Association for Media Research/Nota Baltica Ltd., 1993).
259. P. Hughes, J. Bellamy and A. Black, 'Building Social Trust Through Education', in I. Winter (ed.), Social Capital and Public Policy in Australia, (Melbourne: Australian Institute of Family Studies, 2000).
260. P. Hughes, S. King and J. Bellamy, Insecurity in Australia. Summary Paper: Well-being and Security Study, September (2004). Retrieved 7 May 2006 from the World Wide Web: http://www.anglicare.org.au/live3/index.cgi?E=hcatfuncs&PT=SL&X=getdoc&Lev1=web_res&Lev2=0010
261. S. Hynes, A War Imagined: the First World War and British Culture, (London: Pimlico, 1992).
262. ICM, ICM/News of the World Terrorism Poll, 24-25 March (2004). Retrieved 26 May 2006 from the World Wide Web: http://www.icmresearch.co.uk/reviews/2004/notw-terrorism-poll-Mar04.asp
263. ICM, Guardian Poll, 12-14 August (2005). Retrieved 26 May 2006 from the World Wide Web: http://www.icmresearch.co.uk/reviews/2005/Guardian%20-%20Aug/The%20Guardian%20Poll%20-%20aug%2005.asp
264. A.A. Idowu, 'Human Rights, Environmental Degradation and Oil Multinational Companies', Netherlands Quarterly of Human Rights, 17(2) (1999) 161-84.
265. E. Illouz, 'That Shadowy Realm of the Interior: Oprah Winfrey and Hamlet's Glass', International Journal of Cultural Studies, 2(1) (1999) 109-31.
266. E. Illouz, Oprah Winfrey and the Glamor of Misery: An Essay on Popular Culture, (New York: Columbia University Press, 2003).
267. Independent Broadcasting Authority, Annual Report and Accounts 1975-6, (London: IBA, 1976).
268. Insight, Translating Customer Feedback into Actionable Business Intelligence, (2002). Retrieved 10 March 2003 from the World Wide Web: http://www.islanddata.com
269. Internet Advertising Bureau, Internet Users Consume 12% Of Their Media Online, (2003). Retrieved 9 October 2004 from the World Wide Web: http://www.iabuk.net/index.php?class=news&view=670
270. ITC, New News, Old News. Retrieved 12 December 2002 from the World Wide Web: www.ITC.org.UK
271. J. Jacobs, 'Alltag oder Vergangenheit? Einstellung zur Herrschenden Politischen Ordnung in den neuen Bundesländer, Polen, Tschechien und Ungarn', Politische Vierteljahresschrift, 42(2) (2001) 223-46.
272. N.W. Jankowski (ed.), Community Media in the Information Age: Perspectives and Practice, (New Jersey: Hampton Press, 2002).
273. B. Johannisson, 'Paradigms and Entrepreneurial Networks - Some Methodological Challenges', Entrepreneurship & Regional Development, 7 (1995) 215-31.
274. L. Johnson, The Unseen Voice: A Cultural Study of Early Australian Radio, (New York: Routledge, 1988).
275. J. Jones, 'Show Your Real Face: Investigating the Boundaries between the Notions of Consumers and Producers of Factual Television', New Media and Society, 5(3) (2003) 401-22.
276. J. Jones, 'Emerging Platform Identities, Big Brother UK and Interactive Multi-Platform Usage', in J. Jones and E. Mathijs (eds), Big Brother International, Format, Critics and Publics, (London: Wallflower Press/Columbia Press, 2004).
277. Jupitermedia, Jupitermedia Finds Online Consumers Spend as Much Time Online as in Front of the TV, (2006). Retrieved 1 April 2006 from the World Wide Web: http://www.jupitermedia.com/corporate/releases/06.01.30-newjupresearch.html
278. J. Jupp, White Australia to Woomera: The Story of Australian Immigration, (Cambridge: Cambridge University Press, 2002).
279. V. Kalmus, M. Lauristin and P. Pruulmann-Vengerfeldt (eds), Eesti Elavik 21. Sajandi Algul. Ülevaade Uurimuse Mina. Maailm. Meedia Tulemustest, (Tartu: Tartu University Press, 2004).
280. J.X. Kasperson, R.E. Kasperson, N. Pidgeon and P. Slovic, 'The Social Amplification of Risk: Assessing Fifteen Years of Research and Theory', in N. Pidgeon, R.E. Kasperson and P. Slovic (eds), The Social Amplification of Risk, (Cambridge: Cambridge University Press, 2003) 13-46.
281. J. Keane, 'Democracy and Media: Without foundations', in O. Boyd-Barrett and C. Newbold (eds), Approaches to Media, (London: Arnold, 1995).
282. T. Keller, 'Trash TV', Journal of Popular Culture, 26(4) (1993) 195-206.
283. T. Ketola, 'The Seven Sisters: Snow Whites, Dwarfs or Evil Queens? A Comparison of the Official Environmental Policies of the Largest Oil Corporations in the World', Business Strategy and the Environment, 2(3) (1993) 22-33.
284. A. Kiam, Making Money on the Internet: Complete Beginners Guide, (Harrogate: Net Works, 1995).
285. R. Kilborn, Staging the Real: Factual TV Programming in the Age of Big Brother, (Manchester: Manchester University Press, 2003).
286. P. Kim and H. Sawhney, 'A Machine-like New Medium - a Theoretical Examination of Interactive TV', Media, Culture and Society, 24(2) (2002) 217-33.
287. P. Knight, Profits and Principles: Does There Have to be a Choice?, (Shell Report, 1998).
288. H. Koskela, '''Cam Era" - The Contemporary Urban Panoptican', Surveillance and Society, 1(3) (2003) 292-313.
289. S. Koss, The Rise and Fall of the Political Press in Britain, (London: Fontana, 1990).
290. M. Koufaris and W. Hampton-Sosa, 'The Development of Initial Trust in an Online Company by New Customers', Information & Management, 41(3) (2004) 377-97.
291. C. Lane, 'Introduction: Theories and issues in the study of trust', in C. Lane and R. Bachmann (eds), Trust Within and Between Organisations, (New York: Oxford University Press, 1998) 1-30.
292. S. Lash, 'Replies and Critiques. Expert-systems or Situated Interpretation? Culture and Institutions in Disorganized Capitalism', in U. Beck, A. Giddens and S. Lash, Reflexive Modernization: Politics, Tradition and Aesthetics in the Modern Social Order, (Cambridge: Polity Press, 1994) 198-215.
293. P. Laslett (ed.), J. Locke: Two Treatises of Government, 3rd edn, (Cambridge: Cambridge University Press, 1988).
294. H. Lasswell, Propaganda Techniques in the World War, (New York: Peter Smith, 1927).
295. G.T. Lau and H.L Sook, '"Consumers"' Trust in a Brand and the Link to Brand Loyalty', Journal of Market-Focused Management, 4(4) (1999) 341-70.
296. E. Lauk, Historical and Sociological Perspectives on the Development of Estonian Journalism, Dissertationes de Mediis et Communicationibus Universitatis Tartuensis 1, (Tartu: Tartu University Press, 1997).
297. M. Lauristin, P. Vihalemm, K.E. Rosengren and L. Weibull (eds), Return to the Western World. Cultural and Political Perspectives on the Estonian Post-Communist Transition, (Tartu: Tartu University Press, 1997) 134-42.
298. M. Lauristin and P. Vihalemm, 'The Transformation of Estonian Society and Media: 1987-2001', in P. Vihalemm (ed.), Baltic Media in Transition, (Tartu: Tartu University Press, 2002) 17-63.
299. M. Lauristin and P. Vihalemm, 'Sissejuhatus: Uurimuse Mina. Maailma. Meedia Metodoloogiast ja Tähendusest', in V. Kalmus, M. Lauristin and P. Pruulmann-Vengerfeldt (eds), Eesti Elavik 21. Sajandi Algul. Ülevaade Uurimuse Mina. Maailm. Meedia Tulemustest, (Tartu:Tartu University Press 2004) 23-7.
300. ctric Law Library, Lectric Law Library's Legal Lexicon, (2004). Retrieved 8 January 2004 from the World Wide Web: http://www.lectlaw.com/def/f026.htm
301. D.L. LeMahieu, A Culture for Democracy, (Oxford: Oxford University Press, 1988).
302. T.C. Leonard, 'Making Readers into Citizens - The Old-Fashioned Way', in T.L. Glasser (ed.), The Idea of Public Journalism, (New York: The Guilford Press, 1999) 85-98.
303. L. Lessig, Code and Other Laws of Cyberspace (New York: Basic Books, 1999).
304. M. Levine, The Mind and Mood of Australia (Just a Little Unplugged), Paper No. 20030901, presented by M. Levine, Chief Executive of Roy Morgan Research, to the Australian Institute of Company Directors, September, (Tasmania: 2003). Retrieved 7 May 2006 from the World Wide Web: http://www.roymorgan.com/news/papers/2003/20030901/
305. J.C. Levinson and C. Rubin, Guerrilla Marketing in the Internet: A Complete Guide to Making Money On-Line, (London: Piatkus, 1995).
306. P.M. Lewis, Whose Media? The Annan Report And After: A Citizen's Guide to Radio and Television, (London: Consumers Association, 1978).
307. D.J. Lewis and A. Weigert, 'Trust as Social Reality', Social Forces, 63 (1985) 967-85.
308. P.M. Lewis and J. Booth, The Invisible Medium: Public, Commercial and Community Radio, (London: Macmillan, 1989).
309. J. Lichtman, 'Introduction', in K. Scott, Honesty and Trust in America Survey, (Lichtman/Zogby Interactive poll, 22 May 2006) 4.
310. M. Lindstrom, Clicks, Bricks & Brands, (London: Kogan Page, 2001).
311. S. Livingstone and P. Lunt, Talk on Television: Audience Participation and Public Debate, (London: Routledge, 1994).
312. J. Lloyd, What the Media are Doing to our Politics, (London: Constable, 2004).
313. Local Radio Workshop, Capital: Local Radio and Private Profit, (London: Comedia, 1983).
314. R.E. Löfstedt and O. Renn, 'The Brent Spar Controversy: An Example of Risk Communication Gone Wrong', Risk Analysis, 17(2) (1997) 131-5.
315. P. Ludlow, Crypto Anarchy, Cyberstates and Pirate Utopias, (Massachussetts, MA: MIT Press, 2001).
316. N. Luhmann, Trust and Power: Two Works by Niklas Luhmann, H. Davis, J. Raffan and K. Rooney (trans.), (Chichester: John Wiley and Sons, 1979).
317. N. Luhmann, 'Familiarity, Confidence, Trust: Problems and Alternatives', in D. Gambetta (ed.), Trust: Making and Breaking Cooperative Relations, (Oxford: Basil Blackwell, 1988) 94-107.
318. N. Luhmann, Essays on Self-Reference, (New York: Columbia University Press, 1990).
319. D. Lupton, Risk, (London: Routledge, 1999).
320. D. Lyon, The Electronic Eye: The Rise of Surveillance Society, (Cambridge: Polity, 1994).
321. G. Maddox, Australian Democracy in Theory and Practice, (Pearson Education: French Forest, 2005).
322. D. Marr and M. Wilkinson, Dark Victory, (Sydney: Allen and Unwin, 2003).
323. D.P. Marshall, Celebrity and Power: Fame in Contemporary Culture, (Minneapolis: University of Minnesota Press, 1997).
324. G.J. Masciarotte, 'C'mon Girl: Oprah Winfrey and the Discourse of Feminine Talk', Genders, 11 (1991) 81-110.
325. R.C. Mayer, J.H. Davis and F.D. Schoorman, 'An Integrative Model of Organisational Trust', Academy of Management Review, 20(3) (1995) 709-34.
326. R.W. McChesney, 'The Problem with US Media', in R.W. McChesney and J. Nichols (eds), Our Media, Not Theirs, (New York: Seven Stories Press, 2002).
327. R.W. McChesney, The Problem of the Media: U.S. Communication Politics in the Twenty-First Century, (New York: Review Press, 2004).
328. M. McCombs and D. Shaw, 'The Agenda-Setting Function of the Mass Media', Public Opinion Quarterly, 36 (1972) 176-87.
329. D. McCullagh and A. Broache, Allies Defend NSA Surveillance, CNET News.co, (2006). Retrieved 12 February 2006 from the World Wide Web:= http://news.com.com/Bush+ allies+defend+NSA+surveillance/2100-1028_3-6030518.htmlBush
330. J. McGuigan, Culture and the Public Sphere, (London: Routledge, 1996).
331. L. McLaughlin, 'Chastity Criminals in the Age of Electronic Reproduction: Reviewing Talk Television and the Public Sphere', Journal of Communication Enquiry, 17(1) (1993) 4-55.
332. M. McLuhan, The Gutenberg Galaxy: The Making of Typographic Man, (Toronto: University of Toronto Press, 1962).
333. M. McLuhan, Understanding Media, (London: Routledge, 1964).
334. D. McQuail, Language in the News: Discourse and Ideology in the Press, (London: Routledge, 2000).
335. A. McStay and V. Bakir, 'Privacy, Online Advertising and Marketing Techniques: The Paradoxical Disappearance of the User', Ethical Space: The International Journal of Communication Ethics, (forthcoming, 2006).
336. Medical Research Council, Review of Autism Research, (London: Medical Research Council, 2001).
337. MEEMA, Mina, Maailm ja Meedia (Me, The World and The Media), Research Project Report, (University of Tartu, Estonia: MEEMA, 2003, 2005).
338. M. Merleau-Ponty, Phenomenology of Perception, C. Smith (trans.), (London: Routledge & Kegan Paul, 1962).
339. D. Merritt, 'Public Journalism and Public Life: Why Telling the News is Not Enough', in H. Tumber (ed.), News: A Reader, (Oxford: OUP, 1999) 365-78.
340. G.S. Messinger, British Propaganda and the State in the First World War, (Manchester: Manchester University Press, 1992).
341. T. Meyer, Media Democracy: How the Media Colonize Politics, (Cambridge: Polity Press, 2002).
342. J. Meyrowitz, 'Medium Theory', in D. Crowley and D. Mitchell (eds), Communication Theory Today, (Stanford, California: Stanford University Press, 1994) 50-77.
343. K. Middlemas, Politics in Industrial Society, (London: Andre Deutsch, 1979).
344. P.R. Milgrom and J. Roberts, Economics, Organization and Management, (London: Prentice Hall, 1992).
345. T. Miller, 'A View from a Fossil. The New Economy, Creativity and Consumption -Two or Three Things I Don't Believe In', International Journal of Cultural Studies, 7(1) (2004) 55-65.
346. G.J. Miller and A.B. Whitford, 'Trust and Incentives in Principal-Agent Negotiations', Journal of Theoretical Politics, 14(2) (2002) 231-67.
347. D. Miller, J. Kitzinger, K. Williams and P. Beharrell, The Circuit of Mass Communication: Media Strategies, Representation and Audience Reception in the AIDS Crisis, (London: Sage, 1998).
348. D. Milne, 'Did Man Really Land on the Moon' (2000). Retrieved 21 January 2004 from the World Wide Web: http://www.think.cz/books/NASAMoonedAmericaEN.html
349. W. Mishler and R. Rose, Trust, Distrust And Skepticism About Institutions Of Civil Society, SPP 252, (Aberdeen, University of Aberdeen, Centre for the Study of Public Policy Publications, 1995). Retrieved 5 May 2006 from the World Wide Web: http://www.abdn.ac.uk/cspp/view_item.php?id=252
350. W. Mishler and R. Rose, Trust in Untrustworthy Institutions: Culture and Institutional Performance In Post-Communist Societies, SPP 310, (Aberdeen: Centre for the Study of Public Policy Publications, University of Aberdeen, 1998). Retrieved 5 May 2006 from the World Wide Web: http://www.abdn.ac.uk/cspp/view_item.php?id=310
351. W. Mishler and R. Rose, 'What Are the Origins of Political Trust?', Comparative Political Studies, 34(1) (2001) 30-62.
352. W. Mishler and R. Rose, What are the Political Consequences of Trust? A Russian Structural Equation Model, SPP 374, (Aberdeen, Centre for the Study of Public Policy Publications, University of Aberdeen, 2005). Retrieved 5 May 2006 from the World Wide Web: http://www.abdn.ac.uk/cspp/view_item.php?id=374
353. A.K. Mishra, 'Organisational Responses to Crisis: The Centrality of Trust', in R.M. Kramer and T.R. Tyler (eds), Trust in Organisations, (Thousand Oaks, CA: Sage Publications, 1996) 261-87.
354. B.A. Misztal, Trust in Modern Societies, (Cambridge: Polity Press, 1996).
355. A. Mitra and E. Watts, 'Theorising Cyberspace: The Idea of Voice Applied to the Internet Discourse', New Media and Society, 4(4) (2002) 489-98.
356. G. Möllering, 'The Nature of Trust: From Georg Simmel to a Theory of Expectation, Interpretation and Suspension', Sociology, 35(2) (2001) 403-20.
357. P. Monaghan, 'Watching the Watchers', Chronicle of Higher Education, 52, (17 March 2006) A18.
358. C.E. Montague, Disenchantment, (London: MacGibbon and Kee, 1968).
359. M. Moore, Dude, Where's My Country?, (London: Penguin, 2003).
360. J. Moran, 'Don Delillo and the Myth of the Author-Recluse', Journal of American Studies, 34(1) (2000) 137-52.
361. R.M. Morgan and S.D. Hunt, 'The Commitment-Trust Theory of Relationship Marketing', Journal of Marketing, 58 (1994) 20-38.
362. Morgan Poll, Australians Sceptical of the Media, Finding No. 3952, (The Bulletin, 14 December 2005). Retrieved 5 May 2006 from the World Wide Web: http://www.roymorgan.com/news/polls/2005/3952/
363. MORI, E-Commerce: Lack Of Consumer Trust Holds It Back, (London: Ipsos MORI, 2 August 2000a). Retrieved 5 May 2006 from the World Wide Web: http://www.mori.com/polls/2000/ncc2000.shtml
364. MORI, The Role of Scientists in Public Debate, (London: Ipsos MORI, 2 March 2000b). Retrieved 5 May 2006 from the World Wide Web: http://www.wellcome.ac.uk/assets/wtd003425.pdf
365. MORI, Trust In Online Resources, Poll, The MORI Social Research Institute, (London: Ipsos MORI, 10 February 2005). Retrieved 5 May 2006 from the World Wide Web: http://www.ipsos-mori.com/polls/2004/cie.shtml
366. MORI, Doctors Top Public Opinion Poll On Trustworthy Professions, MORI Social Research Unit, (London: Ipsos MORI, 10 March 2005). Retrieved 5 May 2006 from the World Wide Web: http://www.mori.com/polls/2005/bma.shtml
367. MORI, London Bombings Survey, (London: Ipsos MORI, 13 September 2005a). Retrieved 26 May 2006 from the World Wide Web: http://www.mori.com/polls/2005/kingshpa.shtml
368. MORI, Post London Bombings Survey, (London: Ipsos MORI, 5 October 2005b). Retrieved 26 May 2006 from the World Wide Web: http://www.mori.com/polls/2005/bbc050928.shtml
369. MORI, Londoners Support Police Terrorist Response, (London: Ipsos MORI, 5 October 2005c). Retrieved 26 May 2006 from the World Wide Web: http://www.mori.com/polls/2005/gla.shtml
370. MORI, Political Monitor: Long Term Trends. The Most Important Issues Facing Britain Today, (London: Ipsos MORI, 2006). Retrieved 26 May 2006 from the World Wide Web: http://www.mori.com/polls/trends/issues12.shtml
371. J. Morris, 'Defining the Precautionary Principle', in J. Morris (ed.), Rethinking Risk and the Precautionary Principle, (Oxford: Elsevier, 2000) 1-21.
372. T. Morrison, Beloved, (New York: Knopf, 1987).
373. T. Morrison, Paradise, (New York: Knopf, 1999).
374. D.E. Morrison and J. Firmstone, 'The Social Function of Trust and Implications for E-Commerce', International Journal of Advertising, 15(5) (2000) 1-17.
375. N. Munro, National Context or Individual Differences? Influences on Regime Support in Post-Communist Societies, Studies in Public Policy No. 347, (Glasgow: University of Strathclyde, 2001).
376. G. Murdock and P. Golding, 'Culture, Communications and Political Economy', in J. Curran and M. Gurevitch (eds), Mass Media and Society, 4th edn, (London: Hodder Arnold, 2005).
377. S. Murray, 'Our Man Gidfrey: Arthur Godfrey and the Selling of Stardom in Early Television', Television and New Media, 2(3) (2001) 187-204.
378. G. Mythen, Ulrich Beck: A Critical Introduction to the Risk Society, (London: Pluto Press, 2004).
379. D. Narayan, Bonds and Bridges: Social Capital and Poverty, (Washington: World Bank, 1999).
380. National Assembly for Wales, Creative Future/Cymru Greadigol: A Culture Strategy for Wales, (Cardiff: National Assembly for Wales, 2002).
381. T.E. Nelson and D.R. Kinder, 'Issue Frames and Group-Centrism in American Public Opinion', The Journal of Politics, 58(4) (1996) 1055-78.
382. T.E. Nelson, R.A. Clawson and Z.M. Oxley, 'Media Framing of a Civil Liberties Conflict and its Effect On Tolerance', The American Political Science Review, 91(3) (1997) 567-83.
383. A. Nicoll, D. Ellman and E. Ross, 'MMR Vaccination and Autism', British Medical Journal, 316 (1998) 715-6.
384. H. Nissenbaum, Can Trust Be Secured Online? A Theoretical Perspective, Boston University, (2001). Retrieved 11 July 2004 from the World Wide Web: http://www.univ.trieste.it/%7Eetica/1999_2/nissenbaum.html
385. P. Norris (ed.), Critical Citizens, (Oxford: Oxford University Press, 1999).
386. P. Norris, M. Kern and M. Just (eds), Framing Terrorism. The News Media, the Government and the Public, (London: Routledge, 2003).
387. H. Nossek, 'The Impact of Mass Media on Terrorists, Supporters and the Public at Large', in A. Merari (ed.), On Terrorism and Combatting Terrorism, (Tel-Aviv: University Publications of America, 1985) 87-94.
388. K. Oakley, 'Not So Cool Britannia. The Role of the Creative Industries in Economic Development', International Journal of Cultural Studies, 7(1) (2004) 67-77.
389. C.I. Obi, 'Globalisation and Local Resistance: The Case of the Ogoni versus Shell', New Political Economy: Globalisation and the Politics of Resistance, 2(1) (1997) 137-48.
390. Ofcom, Radio - Preparing for the Future, (London: Ofcom, 2004).
391. Ofcom, Ofcom Awards New FM Commercial Radio Licence for Swansea, (London: Ofcom, 2005).
392. K. O'Hara, Trust: From Socrates to Spin, (UK: Icon, 2004).
393. D.E. Olson, 'Agency Theory in the Not-For-Profit Sector: Its Role at Independent Colleges', Nonprofit and Voluntary Sector Quarterly, 29(2) (2000) 280-96.
394. T. O'Malley, Closedown? The BBC and Government Broadcasting Policy, 1979-92, (London, Pluto Press, 1994).
395. O. O'Neill, A Question of Trust: The BBC Reith Lectures 2002, (Cambridge: Cambridge University Press, 2002).
396. K. Oser, 'Old-line Marketers Drive New Surge in Online Ad Spending', Advertising Age, (2004). Retrieved 12 December 2004 from the World Wide Web: http://www.AdAge.com.html
397. M. Palmer, Inquiry into the Circumstances of the Immigration Detention of Cornelia Rau, (Commonwealth of Australia: Canberra, 2005).
398. E. Papadakis, 'Confidence and Mistrust in Australian Institutions', Journal of Political Science, 34(1) (1999) 75-93.
399. T. Parsons, The Social System, (New York: Free Press, 1951).
400. H. Patapan, J. Wanna and P. Weller (eds), Westminster Legacies: Democracy and Responsible Government in Asia and the Pacific, (Sydney: UNSW Press, 2005).
401. J. Peck, 'Talk About Racism: Framing a Popular Discourse of "Race" on The Oprah Winfrey Show', Cultural Critique, 27 (1994) 89-126.
402. J.D. Peters, 'Distrust of Representation: Habermas on the Public Sphere', Media, Culture and Society, 15 (1993) 541-71.
403. M. Petrovic, R. Roberts and M. Ramsay, 'Second Dose of Measles, Mumps and Rubella Vaccine: Questionnaire Survey of Health Professionals', British Medical Journal, 322 (2001) 82-5.
404. J. Petts and S. Niemeyer, 'Health Risk Communication and Amplification: Learning from The MMR Vaccine Controversy', Health, Risk and Society, 6(1) (2004) 7-23.
405. J. Petts, T. Horlick-Jones and G. Murdock, Social Amplification of Risk: The Media and the Public, (Sudbury: HSE Books, 2001).
406. W. Philips, 'The Frozen Waves: Radio in 1982', Admap (1982) 380-8.
407. W. Philips, 'Radio'83: Out of Steam', Admap (1983) 348-52.
408. D. Pickton and A. Broderick, Integrated Marketing Communications, (London: Prentice Hall, 2001).
409. M. Piore and C. Sabel, The Second Industrial Divide: Possibilities for Prosperity, (New York: Basic Books, 1984).
410. S. Platon and M. Deuze, 'Indymedia Journalism: A Radical Way of Making, Selecting and Sharing news?', Journalism, 4(3) (2003) 336-55.
411. A. Ponsonby, Falsehood in Wartime: Containing an Assortment of Lies Circulated through the Nations during the Great War, (London: Allen and Unwin, 1928).
412. R. Poole, 'Public Spheres', in H. Wilson (ed.), Australian Communications and the Public Sphere, (South Melbourne: Macmillan, 1989) 16-26.
413. S. Poon and C. Jevons, 'Internet-Enabled International Marketing: A Small Business Network Perspective', Journal of Marketing Management, 13(1-3) (1997) 29-41.
414. Populus, The Times Poll, 8-10 July (2005). Retrieved 26 May 2006 from the World Wide Web: http://www.populuslimited.com/poll_summaries/2005_07_08_ times.htm
415. R. Pound and G. Harmsworth, Northcliffe, (London: Cassell, 1959).
416. W.W. Powell, 'Neither Market Nor Hierarchy: Network Forms of Organisation', Research in Organisational Behaviour, 12 (1990) 295-336. Adapted and reproduced in G. Thompson, J. Frances, R. Levacic and J. Mitchell (eds), Markets, Hierarchies & Networks: The Co-ordination of Social Life, (London: Sage, 1991) 265-76.
417. M. Pusey, Jurgen Habermas, (London: Routledge, 1987).
418. R.D. Putnam, Making Democracy Work: Civic Traditions in Modern Italy, (Princeton, NJ: Princeton University Press, 1993).
419. R.D. Putnam, 'Bowling Alone: America's Declining Social Capital', Journal of Democracy, 6(1) (1995) 65-78.
420. R.D. Putnam, Bowling Alone: The Collapse and Revival of American Community, (New York: Simon and Schuster, 2000).
421. Radio Authority, Radio Authority Licence Award Procedures and Strategy for Independent Local Radio, (London: Radio Authority, 1999a).
422. Radio Authority, Formats to Replace Promises of Performance for Radio Authority Licensees, (London: Radio Authority, 1999b).
423. Radio Authority, Radio Regulation for the 21st Century, (London: Radio Authority, 2000).
424. N. Radzhinski, Stalin, (Tallinn: Varrak, 2000).
425. J. Rawls, A Theory of Justice, (Cambridge, MA: Belknap Press, 1999 [1971]).
426. D. Read, The Power of News: The History of Reuters, (Oxford: Oxford University Press, 1992).
427. M.G. Redley, 'John Buchan at Milton Academy', John Buchan Journal, 22 (2000) 22-32.
428. M.G. Redley, 'Henry Newbolt and John Buchan: A Literary Friendship?', John Buchan Journal, 28 (2003) 25-42.
429. H. Rheingoldian, The Virtual Community, (London: Secker and Warburg, 1998).
430. B. Richards, 'The Real Meaning of Spin: Containment and Compression in Modern Politics', Soundings, 14 (2000) 161-70.
431. B. Richards, Emotional Governance: New Ideas on Media and Democracy, (Basingstoke: Palgrave, forthcoming 2007).
432. D.N. Rodowick, Reading the Figural, (NC: Duke University Press, 2001).
433. Roper Center for Public Opinion Research, Los Angeles Times Poll, 15-7 January (2005). Retrieved 19 February 2006 from the World Wide Web: http://www.ropercenter.uconn.edu/cgi-bin/hsrun.exe/roperweb/pom/pom.htx;start=HS_special_topics? Topic=terrorism
434. Roper Center for Public Opinion Research, NBC News/Wall St. Journal Poll, 26-9 January (2006a). Retrieved 19 February 2006 from the World Wide Web: http://www.ropercenter.uconn.edu/cgi-bin/hsrun.exe/roperweb/pom/pom.htx;start=HS_special_topics?Topic=terrorism
435. Roper Center for Public Opinion Research, Fox News/Opinion Dynamics Poll, 24-5 January (2006b). Retrieved 26 May 2006 from the World Wide Web: http://www.ropercenter.uconn.edu/cgi-bin/hsrun.exe/roperweb/pom/pom.htx;start=HS_special_topics?Topic=terrorism
436. C. Rose, 'Beyond the Struggle for Proof: Factors Changing the Environmental Movement', Environmental Values, 2 (1993) 285-98.
437. C. Rose, The Turning of the 'Spar, (London: Greenpeace, 1998).
438. R. Rose, Getting Things Done With Social Capital: New Russia Barometer VII, SPP 303, (Aberdeen: University of Aberdeen, Centre for the Study of Public Policy Publications, 1998). Retrieved 7 May 2006 from the World Wide Web: http://www.abdn.ac.uk/cspp/view_item.php?id=303
439. R. Rose, New Baltic Barometer IV: A Survey Study, Studies in Public Policy No. 338, (Glasgow: University of Strathclyde, 2000a).
440. R. Rose, Russia Elects a President: New Russia Barometer IX, Studies in Public Policy 330, (Glasgow: University of Strathclyde, Centre for the Study of Public Policy, 2000b).
441. R. Rose, W. Mishler and C. Haerpfer, Democracy and its Alternatives: Understanding Post-Communist Societies, (Oxford: Polity and Baltimore: Johns Hopkins University Press, 1998).
442. S. Rose-Ackerman, 'Trust, Honesty and Corruption: Reflection on the State-Building Process', Archives of European Sociology, XLII(3) (2001) 526-70.
443. J. Rosen, 'The Action of the Idea: Public Journalism in Built Form', in T.L. Glasser (ed.), The Idea of Public Journalism, (New York: The Guilford Press, 1999) 21-48.
444. D.M. Rosseau, S.B. Sitkin, R.S. Burt and C. Camerer, 'Not So Different After All: A Cross-Discipline View of Trust', Academy of Management Review, 23(3) (1998) 393-404.
445. B. Rothstein, 'Social Trust and Honesty in Government: A Causal Mechanisms Approach', in J. Kornai, B. Rothstein and S. Rose-Ackerman (eds), Creating Social Trust in Post-Socialist Transition: Political Evolution and Institutional Change, (New York: Palgrave Macmillan, 2004).
446. J.J. Rousseau, The Social Contract, M. Cranston (trans.), (London: Penguin Classics, 1968).
447. Rudall Blanchard Associates, Brent Spar Abandonment BPEO, (Shell Exploration and Production, 1994).
448. M. Russo, The Female Grotesque: Risk, Excess and Modernity, (London: Routledge, 1995).
449. L. Saad, 'Military Still Tops in Public Confidence', (The Gallup Poll, 7 June 2006). Retrieved 5 May 2006 from the World Wide Web: http://poll.gallup.com/content/?ci=23227
450. D.B. Sachsman, 'The Mass Media and Environmental Risk Communication', In J.G. Cantrill and M.J. Killingsworth (eds), Proceedings of the Conference on Communication and Our Environment, (Big Sky, Montana, 1993): 1-4.
451. L. Salter, 'Democracy, New Social Movements and The Internet', in M. McCaughey and M. Ayers (eds), Cyberactivism: Online Activism in Theory and Practice, (UK: Routledge, 2003) 117-44.
452. L. Salter, 'Colonisation Tendencies in the Development of the World Wide Web', New Media and Society, 7(2) (2005) 291-309.
453. K. Sanders, Ethics and Journalism, (London: Sage, 2003).
454. M. Sanders and P.M. Taylor, British Propaganda during the First World War, 1914-18, (London: Macmillan, 1981).
455. M.L. Sanders and P.M. Taylor, British Propaganda during the First World War, 1914-18, (London: Macmillan, 1982).
456. N. Sargant, 'Listening to the Consumer', Consumer Policy Review, 3 (1993) 159-66.
457. M.B. Sarkar, B. Butler and C. Steinfield, 'Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace', Journal of Computer-Mediated Communication, 1(3) (1995). Retrieved 2 September 1997 from the World Wide Web: http://jcmc.huji.ac.il/vol1/issue3/sarkar.html.
458. R. Schickel, Intimate Strangers: The Culture of Celebrity in America, (Chicago: Ivan R Dee, 2000).
459. L.G. Schiffman, E. Sherman and N. Kirpalani, 'Trusting Souls: A Segmentation of the Voting Public', Psychology & Marketing, 19(12) (2002) 993-1007.
460. P. Schlesinger, G. Murdock and P. Elliott, Televising 'Terrorism': Political Violence in Popular Culture, (London: Comedia, 1983).
461. T. Schultz, 'Mass Media and the Concept of Interactivity: An Exploratory Study of Online and Reader Email', Media Culture and Society, 22 (2000) 205-21.
462. W.S. Schulze, M.H. Lubatkin, R.N. Dino and A.K. Buchholtz, 'Agency Relationships in Family Firms: Theory and Evidence', Organisation Science, 12(2) (2001) 99-116.
463. K. Scott, Honesty and Trust in America Survey, (Lichtman/Zogby Interactive poll, 22 May 2006). Retrieved 5 May 2006 from the World Wide Web: http:// www.zogby.com/Lichtman%20Final%20Report%205-22-06.pdf
464. A. Seligman, The Idea of Civil Society, (New York: Free Press, 1992).
465. A. Seligman, The Problem of Trust, (Princeton: Princeton University Press, 1997).
466. P.M. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, (London: Century Business, 1992).
467. R. Sennett, The Corrosion of Character: The Personal Consequences of Work in the New Capitalism, (London: W.W. Norton, 1998).
468. S.P. Shapiro, 'The Social Control of Impersonal Trust', American Journal of Sociology, 93(3) (1987) 623-58.
469. J. Shattuc, The Talking Cure: TV Talk Shows and Women, (New York: Routledge, 1997).
470. R. Shaw and M. Stone, Database Marketing, (New York, Wiley, 1990).
471. Shell-UK, 'Winning Hearts and Minds', Brent Spar, Shell-UK Ltd, (1995) 8.
472. F. Shen, 'Effects of News Frames and Schemas on Individuals' Issue Interpretations and Attitudes', Journalism and Mass Communication Quarterly, 81(2) (2004) 400-16.
473. A. Silver, 'Trust in Social and Political Theory', in G.D. Suttles and M.N. Zald (eds), The Challenge of Social Control, (Norwood, MA: Ablex Publishers, 1985).
474. G. Simmel, The Sociology of Georg Simmel, K.H. Wolff (trans., ed.), (New York: Free Press, 1950 [1908]).
475. G. Simmel, The Philosophy of Money, 2nd edn, (London: Routledge, 1990 [1900]).
476. A. Simon and M. Xenos, 'Media Framing and Effective Public Deliberation', Political Communication, 17 (2000) 363-76.
477. J. Singh and D. Sirdeshmukh, 'Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments', Journal of Academy of Marketing Sciences, 28(1) (2000) 150-67.
478. A. Smith, 'Breaking the Old and Constructing the New: Geographies of Uneven Development in Central and Eastern Europe', in R. Lee and J. Wills (eds), Geographies of Economies, (London: Arnold, 1997).
479. R. Solnit, River of Shadows: Eadweard Muybridge and the Technological Wild West, (New York: Viking Press, 2003).
480. C. Sparks, 'Liberalism, Terrorism and the Politics of Fear', Politics, 23(3) (2003) 200-6.
481. C. Squire, '"Empowering Women?" The Oprah Winfrey Show', Feminism and Psychology, 4(1) (1994) 63-79.
482. D. Stark, 'Recombinant Property in East European Capitalism', American Journal of Sociology, 101(4) (1996) 993-1027.
483. B. Steinhard, 'Liberty in the Age of Technology', American Civil Liberties Union, Retrieved 6 December 2006 from the World Wide Web: http://www.aclu.org/filesPDFs/global-agenda.pdf
484. N. Stevenson, Understanding Media Cultures: Social Theory and Mass Communication, (London: Sage, 1995).
485. N. Stevenson, Understanding Media Cultures, 2nd edn, (London: Sage, 2002).
486. J. Stewart, 'Public Sector Management', in J. Summers, D. Woodward and A. Parkin (eds), Government Politics, Power and Policy in Australia, 7th edn, (French Forest: Pearson Education, 2002) 67-87.
487. J. Stewart, E. Kendall and A. Coote, Citizens' Juries, (London: Institute for Public Policy Research, 1996).
488. T. Stoller, Access Radio: The Next Steps, (London: Radio Authority, 2001).
489. W. Stone, Measuring Social Capital: Towards a Theoretically Informed Measurement Framework for Researching Social Capital in Family and Community Life, Research Paper No. 24, (Melbourne: Australian Institute of Family Studies, 2001).
490. W. Stone and J. Hughes, Social Capital: Empirical Meaning and Measurement Validity, Research Paper No. 27, (Melbourne: Australian Institute of Family Studies, 2002). Retrieved 5 May 2006 from the World Wide Web: http://www.aifs.gov.au/institute/pubs/RP27.pdf
491. P. Sztompka, 'Looking Back: The Year 1989 as a Cultural and Civilizational Break', Communist and Post-Communist Studies, 29(2) (1996) 115-29.
492. P. Sztompka, Trust: A Sociological Theory, (Cambridge: Cambridge University Press, 1999).
493. P.M. Taylor, The Projection of Britain: British Overseas Publicity and Propaganda, 1919-39, (London: Cambridge, 1981).
494. S.J. Taylor, The Great Outsiders: Northcliffe, Rothermere and the Daily Mail, (London: Weidenfeld & Nicholson, 1996).
495. H. Taylor, Americans Generally More Trusting than the British - Except for Newscasters, (London: Ipsos Mori, 11 November 1998). Retrieved 5 May 2006 from the World Wide Web: http://www.mori.com/polls/1998/harris.htm
496. P.M. Taylor, British Propaganda in the Twentieth Century, (Edinburgh: Edinburgh University Press, 1999).
497. H. Taylor and R. Leitman (eds), 'Survey on Trust in Different Industries Finds Reasonably High Trust in Pharmaceuticals, Less Trust in Biotech and High Distrust of Health Insurance and Management Care', Health Care News, (1), (26) (2001). Retrieved 5 May 2006 from the World Wide Web: http://www.harrisinteractive.com/news/newsletters/healthnews/HI_HealthCareNews2001Vol1_iss26.pdf
498. The Oprah Winfrey Show: 'Oprah's Diets', (London, Channel 4, 28 November 1995, VHS video).
499. The Oprah Winfrey Show: 'Lose Weight, Lose Friends', (London, BBC2, 23 December 1995, VHS video).
500. C.W. Thomas, 'Maintaining and Restoring Public Trust in Government Agencies and Their Employees', Administration and Society, 30(2) (1998) 166-93.
501. J.B. Thompson, 'Social Theory and the Media', in D. Crowley and D. Mitchell (eds), Communication Theory Today, (Cambridge: Polity Press, 1994) 27-49.
502. N.P. Thompson, S.M. Montgomery, R.E. Pounder and A.J. Wakefield, 'Is Measles Vaccination a Risk Factor for IBD?', Lancet, 353 (1995) 2026-9.
503. T. Todorov, The Fantastic: A Structural Approach to a Literary Form, (Cleveland: The Press of Case Western Reserve University, 1973).
504. F. Tonkiss and A. Passey, 'Trust, Confidence and Voluntary Organisations: Between Values and Institutions', Sociology, 33(2) (1999) 257-74.
505. Transparency International, The Transparency International Global Corruption Barometer: A 2002 Pilot Survey of International Attitudes, Expectations and Priorities on Corruption, (Berlin, Germany: Transparency International, 3 July 2003). Retrieved 1 May 2006 from the World Wide Web: http://ww1.transparency.org/pressreleases_archive/2003/2003.07.03.global_corr_barometer.en.html
506. C. Triandis, Individualism and Collectivism, (Boulder, CO: Westview Press, 1995).
507. H. Tsoukas, 'David and Goliath in the Risk Society: Making Sense of the Conflict between Shell and Greenpeace in the North Sea', Organisation: Actor Network Theory and Managerialism, 6(3) (1999) 499-528.
508. J. Tunstall, The Media in Britain, (London: Constable, 1983).
509. T.R. Tyler and P. Degoey, 'Trust in Organisational Attributes: The Influence of Motive Attributions on Willingness to Accept Decisions', in R.M. Kramer and T.R. Tyler (eds), Trust in Organisations, (Thousand Oaks, CA: Sage Publications, 1996) 331-56.
510. T.R. Tyler and R.M. Kramer, 'Whither Trust?', in R.M. Kramer and T.R. Tyler (eds), Trust in Organisations, (Thousand Oaks, CA: Sage Publications, 1996) 1-15.
511. J. Uhr, Terms of Trust, Arguments Over Ethics in Australian Government, (Sydney: UNSW Press, 2004).
512. UK Parliament, British Petroleum Act, (London, HMSO, 1987).
513. United Nations, Trade Facilitation and E-commerce in the ESCWA Region, Economic and Social Commission for Western Asia, E/ESCWA/ED/2001/2, (United Nations, 17 January 2001). Retrieved 10 April 2006 from the World Wide Web: http://www.escwa.org.lb/information/publications/division/docs/ed-01-2-e.pdf
514. USA Congress, USA Patriot Act, Uniting and Strengthening America Act by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001, (Washington, 2001). Retrieved 11 November 2005 from the World Wide Web: http://www.whitehouse.gov/infocus/patriotact/
515. E.M. Uslaner, 'Producing and Consuming Trust', Political Science Quarterly, 115(4) (2000) 569-90.
516. S. Vaughn, Holding Fast the Inner Lines: Democracy, Nationalism and the Committee on Public Information, (Chapel Hill: University of North Carolina Press, 1980).
517. P. Vihalemm and M. Lauristin, 'Journalism and Public Relations in Different Normative Contexts', in S. Eskelineni, T. Saranen and T. Tuhkio (eds), Spanning the Boundaries of Communication, (Jyväskylä: University of Jyväskylä Press, 2001).
518. P. Virilio, Open Sky, (London: Verso, 1997).
519. P. Virilio, 'Indirect Light', in J. Armitage (ed.), Paul Virilio from Modernism to Hypermodernism, (London: Sage, 2000) 57-70.
520. N. Vulkan, 'Economic Implications of Agent Technology and E-Commerce', The Economic Journal, 109 (1999) F67-F90.
521. A.J. Wakefield and S.M. Montgomery, 'Measles, Mumps and Rubella Vaccine: Through a Glass Darkly', Adverse Drug Reaction Toxicology Review, 19 (2000) 265-83.
522. A.J. Wakefield, S.H. Murch, A. Anthony, J. Linnell, D.M. Casson, M. Malik, M. Berelowitz, A.P. Dhillon, M.A. Thomson, P. Harvey, A. Valentine, S.E. Davies and J.A. Walker-Smith, 'Ileal-lymphoid-nodular Hyperplasis, Non-specific Colitis, and Pervasive Developmental Disorder in Children', The Lancet, 351 (1998) 637-41.
523. A. Walker, In Search of Our Mothers' Gardens: Womanist Prose, (London: The Women's Press, 1983).
524. P. Watkin, 'Swansea Sound: The First Two Years of the First Commercial Radio Station on Wales', Planet, 31 (1976) 21-4.
525. M. Weber, The Protestant Ethic and the Spirit of Capitalism, (London: Routledge, 2001 [1904]).
526. D. Welsh, 'Mobilising the Masses: The Organisation of German Propaganda during World War One', in M. Connelly and D. Welsh (eds), War and the Media, (London: I.B. Taurus, 2005) 19-45.
527. West Legal Dictionary (2003). Retrieved 11 January 2004 from the World Wide Web: http://www.wld.com/conbus/weal/wcontral.htm
528. D. Wheeler, R. Rechtman, H. Fabig and R. Boele, 'Shell, Nigeria and the Ogoni. A Study in Unsustainable Development: III. Analysis and Implications of Royal-Dutch Shell Group Strategy', Sustainable Development, 9 (2001) 177-96.
529. J. Whitney, What's the Matter with Indymedia?, (July 2005). Retrieved 28 July 2005 from the World Wide Web: http://www.alternet.org/module
530. B. Whorf, Language, Thought, and Reality, (New York: John Wiley, 1956).
531. N. Wiener, Cybernetics, or Control and Communication in the Animal and the Machine, (Cambridge, MA: MIT, 1961 [1948]).
532. O.E. Williamson, Markets and Hierarchies: Analysis and Antitrust Implications. A Study in the Economics of Internal Organization, (New York: Free Press, 1975).
533. O.E. Williamson, The Economic Institutions of Capitalism, (New York: Free Press, 1985).
534. P. Williamson, Stanley Baldwin, (Cambridge: Cambridge University Press, 1999).
535. P. Wilson, 'Jamming Big Brother', in J. Jones and E. Mathijs (eds), Big Brother International, Format, Critics and Publics, (London: Wallflower Press/Columbia University Press, 2004).
536. B. Winston, Lies Damn Lies and Documentaries, (London: BFI, 2000).
537. M. Woolcock, 'Social Capital and Economic Development: Towards a Theoretical Synthesis and Policy Framework', Theory and Society, 27 (1998) 1-57.
538. D. Wood, 'Foucault and Panopticism Revisited', Surveillance and Society, 1(3) (2003) 234-9.
539. R. Worcester, 'The Public's View of Waste and Environmental Matters', Waste Management, December (1995) 35-8.
540. B. Worcester, Business and the Environment: In the Aftermath of Brent Spar and BSE, HRH The Prince of Wales' Business and the Environment Programme, University of Cambridge Programme for Industry, (Cambridge: University of Cambridge 1996).
541. B. Wynne, 'May the Sheep Safely Graze? A Reflexive View of the Expert-Lay Knowledge Divide', in S. Lash, B. Szerszynski and B. Wynne (eds), Risk, Environment and Modernity: Towards a New Ecology, (London: Sage, 1996) 44-83.
542. M. Yar, 'Panoptic Power and the Pathologisation of Vision: Critical Reflections on the Foucault Thesis', Surveillance and Society, 1(3) (2003) 254-71.
543. S. Young, The Persuaders, Inside the Hidden Machine of Political Advertising, (North Melbourne: Pluto Press, 2004).
544. C. Zech, 'An Agency Analysis of Church-Pastor Relations', Managerial and Decision Economics, 22 (2001) 327-32.
545. L.G. Zucker, 'Production of Trust: Institutional Sources of Economic Structure, 1840-1920', Research in Organisational Behavior, 8 (1986) 53-111.