Getting it done: Critical success factors for project managers in virtual work settings

International Journal of Project Management

Volumn 31, Issue 1, 2013, Pages 68-79

  Verburg, Robert M ^a   Bosch Sijtsema, Petra ^c   Vartiainen, Matti ^b  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b AALTO UNIVERSITY   (Finland)

^c CHALMERS UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Dispersed teams; Leadership; Managing individuals; Managing projects; Managing teams

Indexed keywords

PROJECT MANAGEMENT;

DISPERSED TEAMS; LEADERSHIP; MANAGING INDIVIDUALS; MANAGING PROJECTS; MANAGING TEAMS;

MANAGERS;

EID: 84868303053     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2012.04.005     Document Type: Article

References (67)

1. Anantatmula V., Thomas M. Managing global projects: a structured approach for better performance. Project Management Journal 2010, 41:60-72.
2. Andriessen J.H.E. Group Work and Groupware: Understanding and Evaluating Computer Supported Interaction 2002, Springer Verlag, London.
3. Mobile Virtual work: A New Paradigm? 2006, Springer, Heidelberg. J.H.E. Andriessen, M. Vartiainen (Eds.).
4. Artto K.A., Wikström K. What is project business?. International Journal of Project Management 2005, 23:343-353.
5. Baker G. The effects of synchronous collaborative technologies on decision making: a study of virtual teams. Information Resources Management Journal 2002, 15:79-93.
6. Barinaga E. 'Cultural diversity' at work: 'national culture' as a discourse organizing an international project group. Human Relations 2007, 60:315-340.
7. Bell B.S., Kozlowski S.W.J. A typology of virtual teams. Implications for effective leadership. Group and Organization Management 2002, 27:14-49.
8. Burgoon J.K., Bonito J.A., Ramirez A., Dunbar N.E., Kam K., Fischer J. Testing the interactivity principle: effects of mediation, propinquity, and verbal and nonverbal modalities in interpersonal interaction. Journal of Communication 2002, 52:657-677.
9. Cha S.E., Edmondson A.C. When values backfire: leadership, attribution, and disenchantment in a values-driven organization. The Leadership Quarterly 2006, 17:57-78.
10. Chen S.H., Lee H.T. Performance evaluation model for project managers using managerial practices. International Journal of Project Management 2007, 25:543-551.
11. Chudoba K.M., Wynn E., Lu M., Watson-Manheim M.B. How virtual we are? Measuring virtuality and understanding its impacts in a global organization. Information Systems Journal 2005, 15:279-306.
12. Cramton C.D., Webber S.S. Relationships among geographic dispersion, team processes, and effectiveness in software development work teams. Journal of Business Research 2005, 58:758-765.
13. Davidow W.H., Malone M.S. The Virtual Corporation 1992, Edward Burlingame Books/Harper Business, New York.
14. Deci E.L., Ryan R.M. The "what" and "why" of goal pursuits: human needs and the selfdetermination of behavior. Psychological Inquiry 2000, 11:227-268.
15. Diallo A., Thuillier D. The success of international development projects, trust and communication: an African perspective. International Journal of Project Management 2005, 23:237-252.
16. Duarte D.L., Snyder N.T. Mastering distributed teams 1999, Jossey-Bass, San Francisco.
17. Dubé L., Paré G. The multifaceted nature of distributed teams. Virtual Teams: Projects 2004, 1-39. Idea Group Publishing, Hershey, Protocols and Processes. D.J. Pauleen (Ed.).
18. Edmondson A.C., Nembhard I.M. Product development and learning in project teams: the challenges are the benefits. Journal of Product Innovation Management 2009, 26:123-138.
19. Evaristo R. The management of distributed projects across cultures. Journal of Global Information Management 2003, 11:58-70.
20. Virtual teams that work. Creating Conditions for Virtual Team Effectiveness 2003, Jossey-Bass, San Francisco. C.B. Gibson, S.G. Cohen (Eds.).
21. Gibson C.B., Gibbs J.L. Unpacking the concept of virtuality: the effects of geographical dispersion, electronic dependence, dynamic structure, and national diversity on team innovation. Administrative Science Quarterly 2006, 51:451-495.
22. Griffith T.L., Neale M.A. Information processing in traditional, hybrid, and virtual teams: from nascent knowledge to transactive memory. Research in Organizational Behavior 2001, vol 23:379-421. JAI Press, Greenwich, CT.
23. Grimshaw, D.J., Kwok, F.T.S., 1998. The business benefits of the virtual organization, In Gutman, J., 1982. A means-end chain model based on consumer categorization processes. Journal of Marketing, 46, 60-72.
24. Gutman J. A means-end chain model based on consumer categorization processes. Journal of Marketing 1982, 46(2):60-72.
25. Hertel G., Geister S., Konradt U. Managing virtual teams: a review of current empirical research. Human Resource Management Review 2005, 15:69-95.
26. Huemann M. Considering human resource management when developing a project oriented company: case study of a telecommunication company. International Journal of Project Management 2010, 28:361-369.
27. Jarvenpaa S.L., Leidner D.E. Communication and trust in global virtual teams. Organization Science 1999, 10:791-815.
28. Jarvenpaa S.L., Knoll K., Leidner D.E. Is anybody out there? Antecedents of trust in global virtual teams. Journal of Management Information Systems 1998, 14:26-64.
29. Karolak D.W. Global Software Development: Managing Virtual Teams and their Environments 1998, IEEE Computer Society, Los Alamitos, CA.
30. Kaulio M.A. Project leadership in multi-project settings: findings from a critical incident study. International Journal of Project Management 2008, 26:338-347.
31. Kayworth T., Leidner D. The global distributed manager: a prescription for success. European Management Journal 2000, 18(2):183-194.
32. Keegan A.E., Den Hartog D.N. Transformational leadership in a project based environment: a comparative study. International Journal of Project Management 2004, 22:609-617.
33. Kuruppuarachchi P.R. Virtual team concepts in projects: a case study. Project Management Journal 2009, 40:19-33.
34. Lee-Kelley L., Sankey T. Global virtual teams for value creation and project success: a case study. International Journal of Project Management 2008, 26:51-62.
35. Lipnack J., Stamps J. Virtual teams: people working across boundaries with technology 2000, Wiley, New York. 2nd ed.
36. Martins L.L., Gilson L.L., Maynard M.T. Virtual teams: what do we know and where do we go from here?. Journal of Management 2004, 30:805-835.
37. Maznevski M.L. Understanding our differences: performance in decision-making groups with diverse members. Human Relations 1994, 47:531-552.
38. Maznevski M.L., Chudoba K.M. Bridging space over time: global virtual team dynamics and effectiveness. Organization Science 2000, 11:473-492.
39. McDonough E.F., Kahn K.B., Barczak G. An investigation of the use of global, virtual, and collocated new product development teams. Journal of Product Innovation Management 2001, 18:110-120.
40. Metiu A. Owning the code: status closure in distributed groups. Organization Science 2006, 17:418-435.
41. Modig N. A continuum of organizations formed to carry out projects: temporary and stationary organization forms. International Journal of Project Management 2007, 25:807-814.
42. Montoya M.M., Massey A.P., Hung Y.C., Crisp C.B. Can you hear me now? Communication in virtual product development teams. Journal of Product Innovation Management 2009, 26:139-155.
43. Nurmi N. Coping with coping strategies: how distributed teams and their members deal with the stress of distance, time zones and culture. Stress and Health 2011, 27:123-143.
44. O'Leary M.B., Cummings J.N. The spatial, temporal, and configurational characteristics of geographic dispersion in teams. MIS Quarterly 2007, 31:433-452.
45. Olson J.C., Reynolds T.J. Understanding consumer's cognitive structures: implications for advertising strategy. Advertising and Consumer Psychology 1983, 1:77-90. Lexington Books, Lexington. L. Percy, A. Woodside (Eds.).
46. Peter J.P., Olson J.C. Consumer behavior. Marketing Strategy Perspectives 1987, Irwin, Illinois.
47. Powell A., Piccoli G., Ives B. Virtual teams: a review of current literature and directions for future research. The Database for Advances in Information Systems 2004, 35:6-36.
48. Rad P.F., Levin G. Achieving Project Management Success using Virtual Teams 2003, Ross Publishing, Boca Raton, Florida.
49. Raghuram S., Tuertscher P., Garud R. Mapping the field of virtual work: A cocitation analysis. Information Systems Research 2010, 21:983-999.
50. Reynolds T.J., Gutman J. Laddering theory, method, analysis, and interpretation. Journal of Advertising Research 1988, 28:11-31.
51. Richter P., Meyer J., Sommer F. Well-being and stress in mobile and virtual work. Mobile Virtual Work - A New Paradigm 2006, 231-252. Springer, Heidelberg. J.H. Andriessen, M. Vartiainen (Eds.).
52. Rosenberg M. Cognitive structure and attitudinal affect. Journal of Abnormal and Social Psychology 1956, 53:367-372.
53. Schein E.H. Organizational Culture and Leadership 1985, Jossey-Bass, San Francisco.
54. Schwartz S.H. Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries. Advances in Experimental Social Psychology 1992, 1-65. Academic Press, San Diego. M. Zanna (Ed.).
55. Schwartz S.H. Beyond individualism/collectivism: new cultural dimensions of values. Individualism and Collectivism: Theory, Method and Application 1994, 85-119. Sage, CA. U. Kim, H. Triandis, C. Kagitcibasi, S. Choi, G. Yoon (Eds.).
56. Schweitzer L., Duxbury L. Conceptualizing and measuring the virtuality of teams. Information Systems Journal 2010, 20:267-295.
57. Sheard A.G., Kakabdse A.P. Key roles of the leadership landscape. Journal of Managerial Psychology 2001, 17:129-144.
58. Shenhar A., Dvir D. Toward a typological theory of project management. Research Policy 1996, 25:607-632.
59. Speier C., Palmer J. A definition of virtualness. Proceedings of the Fourth America's Conference on Information Systems, August 14-16. Baltimore, Maryland 1998, 571-573. E.D. Hoadley, I. Benbasat (Eds.).
60. Thirty M., Deguire M. Recent developments in project-based organisations. International Journal of Project Management 2007, 25:649-658.
61. Townsend A.M., DeMarie S.M., Hendrickson A.R. Virtual teams: technology and the workplace of the future. The Academy of Management Executive 1998, 12:17-29.
62. Turner J.R., Huemann M., Keegan A.E. Human Resource Management in the Project-oriented Organization 2008, PMI, Newton Square (PA).
63. Van der Vegt G.S., Janssen O. Joint impact of interdependence and group diversity on innovation. Journal of Management 2003, 29:729-751.
64. Watson-Manheim M.B., Chudoba K., Crowston K. Discontinuities and continuities: a new way to understand virtual work. Information Technology & People 2002, 15:191-209.
65. Wiesenfeld B.M., Raghuram S., Garud R. Communication patterns as determinants of organizational identification in a virtual organization. Organization Science 1999, 10:777-790.
66. Ziga-Viktorssen A., Sundström P., Enwall M. Project overload: an exploratory study of work and management in multi-project settings. International Journal of Project Management 2006, 24:385-394.
67. Zigurs I. Leadership in virtual teams: oxymoron or opportunity?. Organizational Dynamics 2003, 31:339-351.