When values backfire: Leadership, attribution, and disenchantment in a values-driven organization

Leadership Quarterly

Volumn 17, Issue 1, 2006, Pages 57-78

  Cha, Sandra E ^a,c   Edmondson, Amy C ^b  

^a HARVARD UNIVERSITY   (United States)

^b HARVARD BUSINESS SCHOOL   (United States)

^c MCGILL UNIVERSITY   (Canada)

Author keywords

Attribution; Charismatic leadership; Emotions; Hypocrisy; Values

Indexed keywords

EID: 30944459429     PISSN: 10489843     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.leaqua.2005.10.006     Document Type: Article

References (90)

1. M.D. Alicke Culpable control and the psychology of blame Psychological Bulletin 126 2000 556-574
2. C. Argyris Knowledge for action: A guide to overcoming barriers to organizational change 1st ed. 1993 Jossey-Bass San Francisco
3. C. Argyris & D.A. Schön Organizational learning: A theory of action perspective 1978 Addison-Wesley Reading, MA
4. B.J. Avolio W.L. Gardner F.O. Walumbwa F. Luthans & D.R. May Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behavior The Leadership Quarterly 15 2004 801-823
5. J.L. Badaracco Jr. Defining moments: When managers must choose between right and right 1997 Harvard Business School Press Boston
6. B.M. Bass Leadership and performance beyond expectations 1985 Free Press New York
7. K.B. Boal & J.M. Bryson Charismatic leadership: A phenomenological and structural approach In: J.G. Hunt B.R. Baliga H.P. Dachler C.A. Schriesheim eds. Emerging leadership vistas 1988 Lexington Books Lexington, MA 11-28
8. J.E. Bono & T.A. Judge Self-concordance at work: Toward understanding the motivational effects of transformational leaders Academy of Management Journal 46 2003 554-571
9. N. Brunsson The organization of hypocrisy: Talk, decisions, and actions in organizations (N. Adler, Trans.) 1989 Wiley Chichester, NY (Original work published 1989)
10. Cha, S. E. (2004). Walking the talk: Leadership, ambiguity, and perceived commitment to organizational values. Unpublished doctoral dissertation, Harvard University.
11. J.A. Chatman & S.E. Cha Leading by leveraging culture California Management Review 45 4 2003 20-33
12. J.A. Chatman & K.A. Jehn Assessing the relationship between industry characteristics and organizational culture: How different can you be? Academy of Management Journal 37 1994 522-553
13. J.A. Conger The charismatic leader: Behind the mystique of exceptional leadership 1989 Jossey-Bass San Francisco
14. J.A. Conger Charismatic and transformational leadership in organizations: An insider's perspective on these developing streams of research The Leadership Quarterly 10 1999 145-179
15. J.A. Conger & R.N. Kanungo Toward a behavioral theory of charismatic leadership in organizational settings Academy of Management Review 12 1987 637-647
16. J.A. Conger & R.N. Kanungo Charismatic leadership in organizations 1998 Sage Thousand Oaks, CA
17. M.T. Dasborough & N.M. Ashkanasy Emotion and attribution of intentionality in leader-member relationships The Leadership Quarterly 13 2002 615-634
18. D. De Cremer Charismatic leadership and cooperation in social dilemmas: A matter of transforming motives? Journal of Applied Social Psychology 32 2002 997-1016
19. A.H. Eagly Achieving relational authenticity in leadership: Does gender matter? The Leadership Quarterly 16 2005 459-474
20. A. Edmondson Psychological safety and learning behavior in work teams Administrative Science Quarterly 44 1999 350-383
21. A.C. Edmondson Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams Journal of Management Studies 40 2003 1419-1452
22. A.C. Edmondson R.M. Bohmer & G.P. Pisano Disrupted routines: Team learning and new technology implementation in hospitals Administrative Science Quarterly 46 2001 685-716
23. A.C. Edmondson M. Roberto & M. Watkins A dynamic model of top management team effectiveness: Managing unstructured task streams The Leadership Quarterly 14 2003 297-325
24. M.G. Ehrhart & K.J. Klein Predicting followers' preferences for charismatic leadership: The influence of follower values and personality The Leadership Quarterly 12 2001 153-179
25. K.D. Elsbach & R.I. Sutton Acquiring organizational legitimacy through illegitimate actions: A marriage of institutional and impression management theories Academy of Management Journal 35 1992 699-738
26. P.A.L. Evans The dualistic leader: Thriving on paradox In: S. Chowdhury ed. Management 21C: Someday we'll all manage this way 2000 Financial Times Management London 66-82
27. N.T. Feather Values, deservingness, and attitudes toward high achievers: Research on tall poppies In: C. Seligman J.M. Olson M.P. Zanna eds. The Ontario symposium: Vol. 8. The psychology of values 1996 L. Erlbaum Associates Mahwah, NJ 215-251
28. M.S. Feldman Organizational routines as a source of continuous change Organization Science 11 2000 611-629
29. D.M. Fetterman Ethnography: Step by step 1989 Sage Newbury Park, CA
30. P. Foreman & D.A. Whetten Member's identification with multiple-identity organizations Organization Science 13 2002 618-635
31. W.L. Gardner & B.J. Avolio The charismatic relationship: A dramaturgical perspective Academy of Management Review 23 1998 32-58
32. H. Garfinkel Studies in ethnomethodology 1967 Prentice-Hall Englewood Cliffs, NJ
33. J.M. George State or trait: Effects of positive mood on prosocial behaviors at work Journal of Applied Psychology 76 1991 299-307
34. D.T. Gilbert & P.S. Malone The correspondence bias Psychological Bulletin 117 1995 21-38
35. B.G. Glaser & A.L. Strauss The discovery of grounded theory: Strategies for qualitative research 1967 Aldine Chicago
36. A. Hargadon & R.I. Sutton Technology brokering and innovation in a product development firm Administrative Science Quarterly 42 1997 716-749
37. R.A. Heifetz Leadership without easy answers 1994 Belknap Press of Harvard University Press Cambridge, MA
38. R. House & J.M. Howell Personality and charismatic leadership The Leadership Quarterly 3 1992 81-108
39. R.J. House A 1976 theory of charismatic leadership In:. G. Hunt L.L. Larson eds. Leadership: The cutting edge 1977 Southern Illinois University Press Carbondale, IL
40. J.M. Howell Two faces of charisma: Socialized and personalized leadership in organizations In: J.A. Conger R.N. Kanungo eds. Charismatic leadership: The elusive factor in organizational effectiveness 1988 Jossey-Bass San Francisco 213-236
41. Isaacs, W. N. (1992). The perils of shared ideals. PhD thesis, Oxford University.
42. L.M. Janes & J.M. Olsen Jeer pressures: The behavioral effects of observing ridicule of others Personality & Social Psychology Bulletin 26 2000 474-485
43. T.A. Judge J.E. Bono A. Erez & E.A. Locke Core self-evaluations and job and life satisfaction: The role of self-concordance and goal attainment Journal of Applied Psychology 90 2005 257-268
44. D. Kahneman E. Diener & N. Schwarz Well-being: The foundations of hedonic psychology 1999 Russell Sage Foundation New York
45. J.P. Kotter & J.L. Heskett Corporate culture and performance 1992 Free Press New York
46. R.M. Kramer & T.R. Tyler Trust in organizations: Frontiers of theory and research 1996 Sage Thousand Oaks, CA
47. R.G. Lord & D.J. Brown Leadership, values, and subordinate self-concepts The Leadership Quarterly 12 2001 133-152
48. R.G. Lord D.J. Brown & S.J. Freiberg Understanding the dynamics of leadership: The role of follower self-concepts in the leader-follower relationship Organizational Behavior and Human Decision Processes 78 1999 167-203
49. R.G. Lord & C.G. Emrich Thinking outside the box by looking inside the box: Extending the cognitive revolution in leadership research The Leadership Quarterly 11 2001 551-579
50. J. Lydon Toward a theory of commitment In: C. Seligman J.M. Olson M.P. Zanna eds. The Ontario symposium: Vol. 8. The psychology of values 1996 L. Erlbaum Associates Mahwah, NJ 215-251
51. C. Marshall & G.B. Rossman Designing qualitative research 2nd ed. 1995 Sage Thousand Oaks, CA
52. J. Martin Cultures in organizations: Three perspectives 1992 Oxford University Press New York
53. M. Mayer Whatever happened to Madison Avenue? Advertising in the '90s 1st ed. 1991 Little, Brown Boston
54. R.C. Mayer J.H. Davis & F.D. Schoorman An integration model of organizational trust Academy of Management Review 20 1995 709-734
55. B.M. Meglino & E.C. Ravlin Individual values in organizations: Concepts, controversies, and research Journal of Management 24 1998 351-389
56. M.B. Miles & A.M. Huberman Qualitative data analysis: An expanded sourcebook 1994 Sage Thousand Oaks, CA
57. H. Mintzberg Structure in fives: Designing effective organizations 1993 Prentice Hall Englewood Cliffs, NJ
58. E.W. Morrison & S.L. Robinson When employees feel betrayed: A model of how psychological contract violation develops Academy of Management Review 22 1997 226-256
59. C. O'Reilly & J. Chatman Cultures as social control: Corporations, cults, and commitment L. Cummings B. Staw Research in Organizational Behavior Vol. 18 1996 JAI Press Greenwich, CT 157-200
60. C. O'Reilly J. Chatman & D. Caldwell People and organizational culture: A profile comparison approach to assessing person-organization fit Academy of Management Journal 34 1991 487-516
61. C.A. O'Reilly III & J. Pfeffer Hidden value: How great companies achieve extraordinary results with ordinary people 2000 Harvard Business School Press Boston
62. Oxford English dictionary (2nd ed.). (1989). Prepared by J. A. Simpson and E. S. C. Weiner. New York: Oxford University Press. Retrieved June 29, 2005, from http://dictionary.oed.com/cgi/entry/ 50110531?single=1&query_type=word&queryword= hypocrite&first=1&max_to_show=10
63. J. Pastor J.R. Meindl & M.C. Mayo A network effects model of charisma attributions Academy of Management Journal 45 2002 410-420
64. L.H. Pelled & K.R. Xin Down and out: An investigation of the relationship between mood and employee withdrawal behavior Journal of Management 25 1999 875-895
65. J. Pfeffer Power in organizations 1981 Ballinger Publishing Company Cambridge, MA
66. D. Pope The making of modern advertising 1983 Basic Books New York
67. N. Rescher Introduction to value theory 1969 Prentice-Hall Englewood Cliffs, NJ
68. M. Rokeach The nature of human values 1973 Free Press New York
69. M. Rokeach Some unresolved issues in theories of beliefs, attitudes, and values In: H.E. Howe Jr. M.M. Page eds. 1979 Nebraska symposium on motivation 1980 University of Nebraska Press Lincoln
70. M. Ross & G.J.O. Fletcher Attribution and social perception In: G. Lindzey E. Aronson eds. The handbook of social psychology 3rd ed. 1985 Random House New York 73-122
71. Sawhill, J. (2000). Mission matters: Staying focused in a world of unlimited opportunity (Working Paper No. 00-048, Social Enterprise Series No. 13). Boston: Harvard Business School.
72. E.H. Schein Organizational culture and leadership 1st ed. 1985 Jossey-Bass San Francisco
73. S. Schwartz Value priorities and behavior: Applying a theory of integrated value systems In: C. Seligman J.M. Olson M.P. Zanna eds. The Ontario symposium: Vol. 8. The psychology of values 1996 L. Erlbaum Associates Mahwah, NJ 1-24
74. W.R. Scott Organizations: Rational, natural, and open systems 3rd ed. 1992 Prentice Hall Englewood Cliffs, NJ
75. C. Seligman J.M. Olson M.P. Zanna The Ontario symposium: Vol. 8. The psychology of values 1996 L. Erlbaum Associates Mahwah, NJ
76. B. Shamir R.J. House & M.B. Arthur The motivational effects of charismatic leadership: A self-concept based theory Organization Science 4 1993 577-594
77. K.M. Sheldon A.J. Elliot R.M. Ryan V. Chirkov Y. Kim C. Wu & Self-concordance and subjective well-being in four cultures Journal of Cross-Cultural Psychology 35 2004 209-223
78. T. Simons The high cost of lost trust: When employees doubt a manager's integrity, the problem can show up on the bottom line Harvard Business Review 80 9 2002 18-19
79. J.J. Sosik The role of personal values in the charismatic leadership of corporate managers: A model and preliminary field study The Leadership Quarterly 16 2005 221-244
80. K. Stabiner Inventing desire: Inside Chiat/Day: The hottest shop, the coolest players, the big business of advertising 1993 Simon and Schuster New York
81. B.M. Staw & S.G. Barsade Affect and managerial performance: A test of the sadder-but-wiser vs. happier-and-smarter hypotheses Administrative Science Quarterly 38 1993 304-331
82. J.L. Thomas M.W. Dickson & P.D. Bliese Values predicting leader performance in the U.S. Army Reserve Officer Training Corps Assessment Center: Evidence for a personality-mediated model The Leadership Quarterly 12 2001 181-196
83. M.L. Tushman & C.A. O'Reilly Winning through innovation: A practical guide to leading organizational change and renewal 1997 Harvard Business School Press Boston
84. D.A. Waldman & F.J. Yammarino CEO charismatic leadership: Levels-of-management and levels-of-analysis effects Academy of Management Review 24 1999 266-285
85. R.E. Walton Establishing and maintaining high commitment work systems 1980 Harvard University, Graduate School of Business Administration, Division of Research Boston (Reprinted from The organizational life cycle: Issues in the creation, transformation and decline of organizations, by J. R. Kimberly, R. H. Miles, and Associates, Eds., 1980, San Francisco: Jossey-Bass)
86. R.E. Walton From control to commitment in the workplace Harvard Business Review 63 2 1985 77-84
87. J. Weeks & C. Galunic A theory of the cultural evolution of the firm: The intra-organizational ecology of memes Organization Studies 24 2003 1309-1352
88. K.E. Weick Sensemaking in organizations 1995 Sage Thousand Oaks, CA
89. P.T.P. Wong & P.S. Fry The human quest for meaning: A handbook of psychological research and clinical applications 1998 Lawrence Erlbaum Associates Mahwah, NJ
90. R.K. Yin Case study research: Design and methods 2nd ed. 1994 Sage Thousand Oaks, CA