Enabling performance measurement in a small professional service firm

International Journal of Productivity and Performance Management

Volumn 61, Issue 8, 2012, Pages 839-862

  Groen, Bianca A c ^a   Van de Belt, Mirthe ^b   Wilderom, Celeste P m ^c  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

^b Purchasing Department ^*  (Netherlands)

^c UNIVERSITY OF TWENTE   (Netherlands)

Author keywords

Action research; Lawyers; Legal profession; Participation; Performance measurement; Professional services; Service industries; Small firms; Vietnam

Indexed keywords

EID: 84868005516     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401211277110     Document Type: Article

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