An investigation on PMS attributes in service organisations in Malaysia

International Journal of Productivity and Performance Management

Volumn 59, Issue 8, 2010, Pages 734-756

  Amir, Amizawati Mohd ^a   Ahmad, Nik Nazli Nik ^b   Mohamad, Muslim Har Sani ^b  

^a UNIVERSITI KEBANGSAAN MALAYSIA   (Malaysia)

^b INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA   (Malaysia)

Author keywords

Malaysia; Performance measures; Service industries

Indexed keywords

EID: 78149401688     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401011089445     Document Type: Article

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