A conceptual framework for the measurement of innovation capability and its effects

Baltic Journal of Management

Volumn 7, Issue 4, 2012, Pages 355-375

  Saunila, Minna ^a   Ukko, Juhani ^a  

^a LAPPEENRANTA UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Innovation capability; Organizational innovation; Organizational performance; Performance measurement framework; Performance measures

Indexed keywords

EID: 84867761678     PISSN: 17465265     EISSN: None     Source Type: Journal    
DOI: 10.1108/17465261211272139     Document Type: Article

References (62)

1. Adams, R., Bessant, J. and Phelps, R. (2006), "Innovation management measurement: a review" in International Journal of Management Reviews, Vol. 8, No. 1, pp. 21-47.
2. Alasoini, T., Heikkilä, A., Ramstad, E. and Ylöstalo, P. (2007) in Enquiry as New Way of Gathering Information in Tykes-Program: Preliminary Results, Finish Ministry of Labour, Helsinki, pp. 55-71, In Workpolitical Journal 2/2007 (in Finnish).
3. Albaladejo, M. and Romijn, H. (2000), "Determinants of innovation capability in small UK firms: an empirical analysis", Eindhoven Centre for Innovation Studies, Eindhoven, Working Paper 00.13.
4. Amabile, T.M., Conti, R., Coon, H., Lazenby, J. and Herron, M. (1996), "Assessing the work environment for creativity" in Academy of Management Journal, Vol. 39, No. 5, pp. 54-84.
5. Armbruster, H., Bikfalvi, A., Kinkel, S. and Lay, G. (2008), "Organizational innovation: the challenge of measuring non-technical innovation in large-scale surveys" in Technovation, Vol. 28, No. 10, pp. 644-57.
6. Assink, M. (2006), "Inhibitors of disruptive innovation capability: a conceptual model" in European Journal of Innovation Management, Vol. 9, No. 2, pp. 215-33.
7. Bass, B.M. and Riggio, R.E. (2006), Transformational Leadership, 2nd ed., Lawrence Erlbaum Associates, Mahwah, NJ.
8. Birchall, D., Chanaron, J.J., Tovstiga, G. and Hillenbrand, C. (2011), "Innovation performance measurement: current practices, issues and management challenges" in International Journal of Technology Management, Vol. 56, No. 1, pp. 1-20.
9. Bontis, N. (2001), "Assessing knowledge assets: a review of the models used to measure intellectual capital" in International Journal of Management Reviews, Vol. 3, No. 1, pp. 41-60.
10. Bourne, M., Kennerley, M. and Franco-Santos, M. (2005), "Managing through measures: a study of impact on performance" in Journal of Manufacturing Technology Management, Vol. 16, No. 4, pp. 373-95.
11. Branzei, O. and Vertinsky, I. (2006), "Strategic pathways to product innovation capabilities in SMEs" in Journal of Business Venturing, Vol. 21, No. 1, pp. 75-105.
12. Calantone, R.J., Cavusgil, S.T. and Zhao, Y. (2002), "Learning orientation, firm innovation capability, and firm performance" in Industrial Marketing Management, Vol. 31, No. 6, pp. 515-24.
13. Capaldo, G., Iandoli, L., Raffa, M. and Zollo, G. (2003), "The evaluation of innovation capabilities in small software firms: a methodological approach" in Small Business Economics, Vol. 21, No. 4, pp. 343-54.
14. Carayannis, E.G. and Provance, M. (2008), "Measuring firm innovativeness: towards a composite innovation index built on firm innovative posture, propensity and performance attributes" in International Journal of Innovation and Regional Development, Vol. 1, No. 1, pp. 90-107.
15. Cavusgil, S.T., Calantone, R.J. and Zhao, Y. (2003), "Tacit knowledge transfer and firm innovation capability" in Journal of Business and Industrial Marketing, Vol. 18, No. 1, pp. 6-21.
16. Chapman, M. (2006), "Building an innovative organization: consistent business and technology integration" in Strategy and Leadership, Vol. 34, No. 4, pp. 32-8.
17. Cho, H.-J. and Pucik, V. (2005), "Relationship between innovativeness, quality, growth, profitability, and market value" in Strategic Management Journal, Vol. 26, No. 6, pp. 555-75.
18. Dobni, C.B. (2008), "Measuring innovation culture in organizations: the development of a generalized innovation culture construct using exploratory factor analysis" in European Journal of Innovation Management, Vol. 11, No. 4, pp. 539-59.
19. Epstein, M.J. (2007), "Drivers and measures of innovation success" Dávila, A., Epstein, M. and Shelton, R. (Eds.), The Creative Enterprise: Managing Innovative Organizations and People: Execution, 3rd ed., Praeger, Westport, CT.
20. Franco, M. and Bourne, M. (2003), "Factors that play role in managing through measures" in Management Decision, Vol. 41, No. 8, pp. 698-710.
21. Gopalakrishnan, S. (2000), "Unraveling the links between dimensions of innovation and organizational performance" in The Journal of High Technology Management Research, Vol. 11, No. 1, pp. 137-53.
22. Herstatt, C., Verworn, B. and Nagahira, A. (2004), "Reducing project related uncertainty in the 'fuzzy front end' of innovation: a comparison of German and Japanese product innovation projects" in International Journal of Product Development, Vol. 1, No. 1, pp. 45-63.
23. Jabareen, Y.R. (2009), "Building a conceptual framework: philosophy, definitions, and procedure" in International Journal of Qualitative Methods, Vol. 8, No. 4, pp. 49-62.
24. Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, MA.
25. Kaplan, R.S. and Norton, D.P. (2004), Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School, Boston, MA.
26. Kaplan, R.S. and Norton, D.P. (2005), "The balanced scorecard - measures that drive performance" in Harvard Business Review, Vol. 83, pp. 172-80.
27. Kirner, E., Kinkel, S. and Jaeger, A. (2009), "Innovation paths and the innovation performance of low-technology firms - an empirical analysis of German industry" in Research Policy, Vol. 38, No. 3, pp. 447-58.
28. Kivipõld, K. and Vadi, M. (2010), "A measurement tool for the evaluation of organizational leadership capability" in Baltic Journal of Management, Vol. 5, No. 1, pp. 118-36.
29. Klomp, L. and Van Leeuwen, G. (2001), "Linking innovation and firm performance: a new approach" in International Journal of the Economics of Business, Vol. 8, No. 3, pp. 343-64.
30. Koen, P., Ajamian, G., Burkart, R., Clamen, A., Davidson, J., D'Amore, R., Elkins, C., Herald, K., Incorvia, M., Johnson, A., Karol, R., Seibert, R., Slavejkov, A. and Wagner, K. (2001), "Providing clarity and a common language to the fuzzy front end" in Research Technology Management, Vol. 44, No. 2, pp. 46-55.
31. Kujansivu, P. (2008), Intellectual Capital Management: Understanding Why Finnish Companies Do not Apply Intellectual Capital Management Models, Tampere University of Technology, Tampere, Publication 747.
32. Laforet, S. (2011), "A framework of organisational innovation and outcomes in SMEs" in International Journal of Entrepreneurial Behaviour & Research, Vol. 17, No. 4, pp. 380-408.
33. Laitinen, E. (2003), New Measures of Business, 3rd ed., Talentum, Helsinki, (in Finnish).
34. Lawless, M.W. and Anderson, P.C. (1996), "Generational technological change: effects of innovation and local rivalry on performance" in Academy of Management Journal, Vol. 39, No. 5, pp. 1185-217.
35. Lawson, B. and Samson, D. (2001), "Developing innovation capability in organisations: a dynamic capabilities approach" in International Journal of Innovation Management, Vol. 5, No. 3, pp. 377-400.
36. Levering, B. (2002), "Concept analysis as empirical method" in International Journal of Qualitative Methods, Vol. 1, No. 1, pp. 35-48.
37. Lönnqvist, A., Kujansivu, P. and Antikainen, R. (2006), Performance Measurement: Measures as Management Tool of Knowledge-Intensive Organization, 2nd ed., Edita, Helsinki, (in Finnish).
38. Muller, A., Välikangas, L. and Merlyn, P. (2005), "Metrics for innovation: guidelines for developing a customized suite of innovation metrics" in Strategy and Leadership, Vol. 33, No. 1, pp. 37-45.
39. Neely, A., Adams, C. and Crowe, P. (2001a), "The performance prism in practice" in Measuring Business Excellence, Vol. 5, No. 2, pp. 6-12.
40. Neely, A., Gregory, M. and Platts, K. (2005), "Performance measurement system design: a literature review and research agenda" in International Journal of Operations & Production Management, Vol. 25, No. 12, pp. 1228-63.
41. Neely, A., Filippini, R., Forza, C., Vinelli, A. and Hii, J. (2001b), "A framework for analysing business performance, firm innovation and related contextual factors: perceptions of managers and policy makers in two European regions" in Integrated Manufacturing Systems, Vol. 12, No. 2, pp. 114-24.
42. Neely, A., Mills, J., Platts, K., Richards, H., Gregory, M., Bourne, M. and Kennerley, M. (2000), "Performance measurement system design: developing and testing a process-based approach" in International Journal of Operations & Production Management, Vol. 20, No. 10, pp. 1119-45.
43. Olkkonen, T. (1994), Introduction to the Research of Industrial Management, 2nd ed., Helsinki University of Technology, Espoo, Report No. 152.
44. Paalanen, A., Kujansivu, P. and Parjanen, S. (2009), "Measuring the effects of an innovation-focused intervention", Proceedings of the XX ISPIM Future of Innovation Conference in Vienna, 21-24 June.
45. Palaima, T. and Skaržauskiené, A. (2010), "Systems thinking as a platform for leadership performance in a complex world" in Baltic Journal of Management, Vol. 5, No. 3, pp. 330-55.
46. Panayides, P. (2006), "Enhancing innovation capability through relationship management and implications for performance" in European Journal of Innovation Management, Vol. 9, No. 4, pp. 466-83.
47. Prajogo, D.I. and Ahmed, P.K. (2006), "Relationships between innovation stimulus, innovation capacity, and innovation performance" in R&D Management, Vol. 36, No. 5, pp. 499-515.
48. Radnor, Z.J. and Barnes, D. (2007), "Historical analysis of performance measurement and management in operations management" in International Journal of Productivity and Performance Management, Vol. 56, No. 5, pp. 384-96.
49. Rangone, A. (1999), "A resource-based approach to strategy analysis in small-medium sized enterprises" in Small Business Economics, Vol. 12, No. 3, pp. 233-48.
50. Reid, S.E. and de Brentani, U. (2004), "The fuzzy front end of new product development for discontinuous innovations: a theoretical model" in The Journal of Product Innovation Management, Vol. 21, No. 3, pp. 170-84.
51. Saunila, M. and Ukko, J. (2012), "Facilitating innovation capability through performance measurement", Management Research Review.
52. Skarzynski, P. and Gibson, R. (2008), Innovation to the Core: A Blueprint for Transforming the Way Your Company Innovates, Harvard Business School Press, Boston, MA.
53. Ståhle, P., Sotarauta, M. and Pöyhönen, A. (2004), Leadership of Innovative Environments and Organizations, Publication of Finnish Parliament 6/2004, Helsinki.
54. Subramanian, A. and Nilakanta, S. (1996), "Organizational innovativeness: exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance" in International Journal of Management Science, Vol. 24, No. 6, pp. 631-47.
55. Tidd, J. (2001), "Innovation management in context: environment, organization and performance" in International Journal of Management Reviews, Vol. 3, No. 3, pp. 169-83.
56. Tura, T., Harmaakorpi, V. and Pekkola, S. (2008), "Breaking inside the black box: towards a dynamic evaluation framework of regional innovative capability" in Science and Public Policy, Vol. 35, No. 10, pp. 733-44.
57. Türk, K. (2008), "Performance appraisal and the compensation of academic staff in the University of Tartu" in Baltic Journal of Management, Vol. 3, No. 1, pp. 40-54.
58. Ukko, J., Tenhunen, J. and Rantanen, H. (2008), "The impacts of performance measurement on the quality of working life" in International Journal of Business Performance Management, Vol. 10, No. 1, pp. 86-98.
59. Wan, D., Ong, C.H. and Lee, F. (2005), "Determinants of firm innovation in Singapore" in Technovation, Vol. 25, No. 3, pp. 261-8.
60. Yliherva, J. (2004), "Management model of an organisation's innovation capabilities - development of innovation capabilities as part of the management system", Department of Industrial Engineering and Management, University of Oulu, Oulu, dissertation.
61. Bettencourt, L.A. (2004), "Change-oriented organizational citizenship behaviors: the direct and moderating influence of goal orientation" in Journal of Retailing, Vol. 80, No. 3, pp. 165-80.
62. Zahra, S.A. and Covin, J.G. (1995), "Contextual influences on the corporate entrepreneurship-performance relationship: a longitudinal analysis" in Journal of Business Venturing, Vol. 10, No. 1, pp. 43-58.