Selection of an improvement strategy in internal service operations: The MCDM approach with fuzzy ahp and nonadditive fuzzy integral

International Journal of Innovative Computing, Information and Control

Volumn 8, Issue 8, 2012, Pages 5917-5933

  Jeng, Don Jyh Fu ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

Analytic hierarchy process (AHP); Fuzzy integral; Internal service quality; Multiple criteria decision making (MCDM); Strategic service operation

Indexed keywords

ANALYTIC APPROACH; ASSESSMENT MODELS; COMPETITIVE ADVANTAGE; CORE COMPETENCIES; FUZZY AHP; FUZZY INTEGRAL; FUZZY WEIGHT; INTERNAL SERVICES; LITERATURE REVIEWS; MULTIPLE CRITERIA DECISION-MAKING PROBLEMS; MULTIPLE-CRITERIA DECISION-MAKING; NON-ADDITIVE FUZZY INTEGRAL; RESOURCE PROFESSIONALS; SEMICONDUCTOR MANUFACTURERS; SERVICE OPERATIONS; SYNTHETIC UTILITY;

COMPETITION; DECISION MAKING; INDUSTRY; PROFITABILITY; QUALITY OF SERVICE;

INTEGRAL EQUATIONS;

EID: 84866041307     PISSN: 13494198     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

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