Exploring internal customer service quality

Journal of Business and Industrial Marketing

Volumn 13, Issue 5, 1998, Pages 381-392

  Marshall, Greg W ^a   Baker, Julie ^b   Finn, David W ^c  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

^b UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^c TEXAS CHRISTIAN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0542443376     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858629810226681     Document Type: Article

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